MOD-09-1003 Iss 6 Installation Guide

sepura
Radio Manager
Installation Guide
Release R1.80
MOD-09-1003
ISSUE 6
© SEPURA PLC 2010

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Contents
1 GLOSSARY ....................................................................................................................... 4
2 OVERVIEW ........................................................................................................................ 5
2.1 Option One - Standalone ............................................................................................................................... 5
2.2 Option Two – Server using SQL Express ....................................................................................................... 5
2.3 Option Three – Using an existing Licensed SQL Server instance .................................................................. 6
3 INSTALLATION PREREQUISITES ................................................................................... 7
4 BEFORE YOU UPGRADE ................................................................................................. 8
4.1 Check the version you are currently running .................................................................................................. 8
4.2 Create a backup ............................................................................................................................................ 8
4.3 What happens to my data when upgrading? .................................................................................................. 9
5 RADIO MANAGER INSTALLATION ............................................................................... 10
5.1 Important Information................................................................................................................................... 10
5.2 Contents of the Radio Manager CD ............................................................................................................. 10
5.3 Radio Manager Installer............................................................................................................................... 10
5.4 Installation Steps ......................................................................................................................................... 11
6 SQL EXPRESS DATABASE INSTALLATION ............................................................... 12
6.1 Prerequisite Screens ................................................................................................................................... 12
6.2 Database Installer........................................................................................................................................ 13
7 DATABASE INSTALLATION ON AN EXISTING SQL SERVER INSTANCE................ 16
7.1 Sepura SQL Database Requirements .......................................................................................................... 16
7.2 SQL Database Licensing ............................................................................................................................. 16
8 INSTALL THE APPLICATION......................................................................................... 18
8.1 Welcome Screen ......................................................................................................................................... 18
8.2 License Agreement Screen.......................................................................................................................... 18
8.3 Installation Folder Screen ............................................................................................................................ 18
8.4 Install Type Screen ...................................................................................................................................... 19
Radio Manager 29th September 2010 Page 2 of 31

Installation Guide Issue 6 © Sepura plc 2010
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8.5 Remote Database Server Screen ................................................................................................................ 19
8.6 Setup Type Screen ...................................................................................................................................... 20
8.7 Application Installation Screen ..................................................................................................................... 20
8.8 Client on a USB stick ................................................................................................................................... 21
9 RADIO MANAGER LICENCE ......................................................................................... 23
10 CLIENT HARDWARE INSTALLATION ....................................................................... 24
11 UNINSTALL RADIO MANAGER ................................................................................. 25
11.1 Simple Un-install.......................................................................................................................................... 25
11.2 Clean Un-install ........................................................................................................................................... 25
12 APPENDIX 1................................................................................................................. 27
12.1 Configuring SQL Server Express 2005 to run as local account .................................................................... 27
12.2 SQL Server 2005 Settings ........................................................................................................................... 27
12.3 Installing SQL Server 2005 Express SP2 ..................................................................................................... 27
13 NOTICE ........................................................................................................................ 31
13.1 Contact Details ............................................................................................................................................ 31

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1 GLOSSARY
Term Description
Application See GUI
Client Part of the Radio Manager that interfaces to the radios for Programming
COM Port A serial port on a PC, this can be a physical port or a virtual port
EL Extra Lite
Graphical User Interface. Radio Manager Application used to modify the
GUI
contents of the database
GUID Globally Unique Identifier
Installation ID A code that uniquely identifies your PC hardware
ISSI Individual Short Subscriber Identity
Registration Key Code for activating Radio Manager Application
A Radio Manager Application used for interfacing with radios installed on a
Remote Client
different machine than where the database is installed
Part of the Radio Manager that provides fleet mapping, templates and the
Server
creation of programming batches.
TEI Terminal Equipment Identity
Universal Naming Convention or Uniform Naming Convention, a PC
UNC format for specifying the location of resources on a local-area network
(LAN).

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2 OVERVIEW
This document provides an installation guide for the Radio Manager GUI, Radio Manager
Client and Database.
Radio Manager Release 1.7 onwards uses an SQL Server for the application database. The
user must choose one of three configuration styles when they first install R1.7 or upgrade to
R1.7 from a previous non-SQL server version. Two of these three options use the free version
of SQL Server (SQL Express) and one uses an existing licensed installation of SQL Server.
The three different options are:
Standalone – Radio Manager EL, Lite & Standard variants
Server – Using SQL Express
Server – Using an existing licensed SQL Server instance
2.1 OPTION ONE - STANDALONE

This is where the Radio Manager GUI, Radio Manager Client and Database are running on
one physical computer.

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The database is installed on the computer that hosts the SQL Server. The Radio Manager
GUI and Radio Manager Client Applications may then be installed on the client machines.
The user will be given the opportunity to select the computer hosting the SQL Server from a
list of all SQL Server machines on their local network domain.
2.3 OPTION THREE – USING AN EXISTING LICENSED SQL SERVER INSTANCE

Option three is similar to option two – except the database server is running the full licensed
version of Microsoft SQL Server 2005 and not the free SQL Express version. To select this
option you must already have a licensed copy of SQL Server. It will be necessary to create a
new Sepura instance on the SQL Server prior to running the Database Installer and the Radio
Manager GUI or Client Installers.

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3 INSTALLATION PREREQUISITES
IMPORTANT NOTE:
Please ensure that before attempting to install Radio Manager, the machines you are using meet the
minimum system requirements and that the user account has administrator rights.
If in doubt, please consult your IT Department before proceeding with the installation.
Component Application / Client Machine Client only Machine

Minimum: 1GHz Pentium 4 processor or equivalent
Processor
Recommended: Intel® Pentium® Dual-Core 2.20GHz or equivalent
Minimum 15GB 2GB
Hard Disk
Recommended 20GB 4GB
Minimum 1GB 512MB
RAM
Recommended 2GB
Display Minimum: 1024 x 768 high colour, 32-bit
Windows XP Professional SP2 or
Operating System Windows Vista Home premium SP1 or Business Edition SP1
Windows 7
Pre-requisites A user account with Administrator rights.
NOTE:
The following software will be installed automatically as part of the pre-requisite check:
• .Net framework Version 2.0 Service Pack 1
• Microsoft SQL Server 2005 Express edition
• Windows Installer 3.1
• MSXML 6.0
• SQL Server Native Client
IMPORTANT NOTE:
When using Windows 7, the SQL database install, must be done manually before running the Radio
Manager Installer.

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4 BEFORE YOU UPGRADE
4.1 CHECK THE VERSION YOU ARE CURRENTLY RUNNING
Radio Manager versions from R1.2.1 or later can be upgraded directly to R1.80:
IMPORTANT NOTE:
Earlier versions of Radio Manager cannot be directly upgraded by customers to 1.80, Please contact
Sepura Customer Support, prior to upgrading builds prior to R1.2
To find out the version you are running Select About from the ‘Help’ menu in the Radio Manager
Application
4.2 CREATE A BACKUP

Before performing an upgrade you are recommended to backup your database and the
sepClientApplication.ini for all remote Clients.
4.2.1 ON RADIO MANAGER VERSIONS EARLIER THAN 1.7:

Radio Manager EL, Lite and Standard versions store the fleet_data.mdb file in
C:\Program Files\Sepura Tools\Radio Manager\Data\Fleet. There should only be one
xxxx_fleet_data.mdb file and one PreUpg_fleet_data.mdb file in this directory when
the upgrade is performed. Any copies of these .mdb files which need saving should
be moved to a separate directory.
Radio Manager Server stores the fleet_data.mdb file in the network share selected
during the initial installation.
Radio Manager EL, Lite, Standard and Server versions store the
sepClientApplication.ini file in C:\Program Files\Sepura Tools\Radio Manager.

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4.2.2 ON RADIO MANAGER VERSIONS 1.7 AND LATER:
All Radio Manager versions store their data in a Microsoft SQL Server database. The
database data is stored in a number of files. Do not attempt to try and backup these
files yourself; instead use the Backup Database facility in the Database Controller
supplied with your existing installation.
Radio Manager stores your backup file in the location indicated in the Database
Controller (see Destination section of the Backup Database facility).
Radio Manager EL, Lite, Standard and Server versions store the
sepClientApplication.ini file in C:\Program Files\Sepura Tools\Radio Manager
4.3 WHAT HAPPENS TO MY DATA WHEN UPGRADING?

On Radio Manager versions earlier than 1.7:
The upgrade process leaves your current fleet_data.mdb where it is. Your existing
database remains as a backup.
On Radio Manager versions of 1.7 and later:
The upgrade process will overwrite your existing database.

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5 RADIO MANAGER INSTALLATION
5.1 IMPORTANT INFORMATION
IMPORTANT UPGRADE INFORMATION:
All components of Radio Manager must be upgraded
You do not need to uninstall your old version
You MUST close all Radio Manager Applications, that is:
o Radio Manager GUI,
o All Clients (including all remotely deployed Clients and
o All tools [Database Controller, Reset PIN Tool, Update Database Links, Upload RMC
file]
The setup program will automatically detect if an upgrade is required and install the relevant
components
Ensure the installation process is also performed for all additional Clients and GUIs
VISTA MACHINES:
If you are installing Radio Manager on a Vista machine and have “User Access Control” (UAC) enabled
you will be prompted to confirm that you want to allow the installer to perform certain tasks. If you do not
respond to the prompt within 2 minutes or reply “NO” the application will be denied access and the installer
will fail.
PRODUCT REGISTRATION KEYS:

When upgrading Radio Manager will NOT ask for a registration key if you are carrying out an upgrade of
Radio Manager R1.2 or later. A new registration key will be required for versions prior to R1.2. Please see
section 9 in this document for further information.
SQL SERVER INSTALL PROBLEMS:

The Radio Manager installation configures SQL Server Express 2005 to run as a Network Service. This
setting could potentially cause conflicts with computer or domain settings and policies, preventing the
install to complete successfully when installed with Radio Manager
If the SQL install fails or you wish to install SQL Server Express 2005 with the alternative Local System
account you will need to follow the instructions in Appendix A. There is a copy of the Microsoft SQL Server
2005 Express Edition SP2 installer (SQLEXPRSP2.EXE) included on the Radio Manager installation CD.
5.2 CONTENTS OF THE RADIO MANAGER CD

The Radio Manager CD contains all of the Radio Manager User Guides, Software Release
Notes and accompanying documentation. It also contains the installer for Radio Manager
along with the pre-requisite software components required by Radio Manager (see section 3).
5.3 RADIO MANAGER INSTALLER

There are two installers for Radio Manager:
Installer Description
The Database Installer will add SQL Server Express 2005 and the Radio Manager Database
Database Installer to the computer and should be run before the Application Installer.
The Application Installer will add the Radio Manager GUI and Radio Manager Client
Application Installer Applications to a computer.

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5.4 INSTALLATION STEPS
The table below shows the steps required to install or upgrade Radio Manager, depending
upon the version to be installed and the location of the Database for Server installations.
Step 1 Step 2
Step 3
Database Application GUI
Installation option Remote Client Installation
Installation Installation
(Application Installer)
(Database Installer) (Application Installer)
Standalone Install Database on Install Application and Client on PC
PC hosting RM hosting RM
(SQL Express) N/A
Choose “Local Machine” (Section 8.4.1)
(Standard, Lite and EL) See Section 6
then “complete install”(Section 8.6)
Server with local DB

Install Database on Install Application and Client on PC Install Client on each PC hosting a
(SQL Express) PC hosting RM and hosting RM and Database remote client
Application GUI and Database Choose “Local Machine” (Section 8.4.1) Choose “Remote Server” (Section 8.4.2)
Database running on same See Section 6 then “complete install”(Section 8.6) then “complete install”(Section 8.6)
machine
Server with remote DB
(SQL Express) server hosting the hosting RM Application GUI remote client
Application GUI running on Database Choose “Remote Server” (Section 8.4.2) Choose “Remote Server” (Section 8.4.2)
different machine to See Section 6 then “complete install” (Section 8.6) then “Client only” (Section 8.6)
Database
Server with remote DB
(Existing SQL Database) server hosting the hosting RM Application GUI remote client
Application GUI running on Database Choose “Remote Server” (Section 8.4.2) Choose “Remote Server” (Section 8.4.2)
different machine to See Section 7 then “complete install” (Section 8.6) then “Client only” (Section 8.6)
Database

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6 SQL EXPRESS DATABASE
INSTALLATION
This option is to be used if the version of SQL Express bundled with Radio Manager is to be
used. If the installation is going to use an existing instance of the full version of SQL Server,
please see the next section.
To install the Radio Manager Database first insert the supplied CD ROM into the PC that the
database is to be installed on. Two folders will be displayed, the Database folder and the
Application folder. Open the Database folder and click on the setup.exe file.
LOCATION OF RADIO MANAGER DATABASE

It is important that the database installation takes place on the machine that the database will be resident
on, i.e. the installation CD must be run on the machine; the database cannot be installed remotely.
6.1 PREREQUISITE SCREENS

If the software detects that any of the prerequisite components required for the database
installation are not present, the Prerequisites Wizard will open:
6.1.1 W ELCOME SCREEN
To proceed with the installation click on Next and the Required Components Screen will be
displayed which highlights which prerequisite components that are required.
To cancel the installation and exit from the Wizard click on Cancel.

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6.1.2 REQUIRED COMPONENTS SCREEN
This screen presents a list of the software components required to be installed prior to
installing the database.
Potential Reboot
Depending on the configuration of the computer you may be asked to restart the computer after installing
Windows Installer 3.1
Click on Next to install all the necessary prerequisite components.

When all the prerequisites have been installed the Radio Manager Database Installer will
proceed. If you have restarted the computer the Database Installer should proceed
automatically. If the Database Installer does not restart after a short period of time select the
setup.exe file from the Database folder to proceed.
6.2 DATABASE INSTALLER
6.2.1 W ELCOME SCREEN

The following Welcome screen will be displayed:
Please click on the Next button and the Licence Agreement will be displayed.
6.2.2 LICENSE AGREEMENT

Please read the terms of the agreement carefully and then, in order to proceed with the
installation, accept the agreement and click on the Next button.

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6.2.3 INSTALLATION FOLDER
The next screen shows the folder where the database utilities will be installed. If you wish to
install it in a different folder click on the Browse button and browse to the required folder.
LOCATION OF RADIO MANAGER DATABASE
The default location for the folder differs between operating systems:
Windows Vista: “C:\Sepura Tools\Radio Manager Database\”

Windows XP: “C:\Program Files\Sepura Tools\Radio Manager Database\”
Once the location for the database has been chosen click on Next.
6.2.4 DATABASE INSTALLATION

Now the initialisation steps have been completed the database can installed by clicking the
‘Install’ button.
Changing Installation settings

If you want to return to a previous screen and change some of the installation settings press the Back
button.
If you no longer wish to proceed click Cancel to exit the Wizard.
The progress screen is displayed while the database is installed.
This part of the process may take several minutes.

While the database installation is underway the following screen is also displayed. You may click on
the Task or Log tabs to monitor progress of the installation:
During the installation or upgrade of the database the overall progress bar may be reset (appear to go
backwards) while the process is updated with the remaining jobs that are needed.
Once the database has been installed the following screen will be displayed.

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Click Finish to exit the wizard.
IMPORTANT NOTE:
Now run the Application Installer to install the new Radio Manager Application.
If the new Radio Manager Application is not installed and you have an existing pre v1.7 version of
Radio Manager on your computer, the old application will still run if you start Radio Manager.
If the existing Radio Manager is 1.7 or higher the Radio Manager Application will have to be upgraded
(see section 8).

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7 DATABASE INSTALLATION ON AN
EXISTING SQL SERVER INSTANCE
For this option the Radio Manager Database will run on an existing server running the full
licensed version of Microsoft SQL Server 2005.
To use this option you must already have a licensed copy of SQL Server 2005. You will be
required to create a new Sepura instance on the SQL Server prior to running the Database
Installer and the RM GUI or RM Client Installers (Application Installer). The Sepura database
instance should be configured using the following table.
IMPORTANT NOTE:
You may require support from your IT Department to help you configure this correctly.
7.1 SEPURA SQL DATABASE REQUIREMENTS

Name Value
SQL Server Instance Name Sepura
Server Authentication Mode SQL Server & Windows Authentication Mode
SA Password Sepura 999
Protocols
Shared Memory Enabled
Named Pipes <no RM requirement>
TCP/IP Enabled
VIA <no RM requirement>
Remote Connections Local and remote connections (using TCP/IP)
Firewall Ensure access to SQL Server and SQL Browser
Once your Sepura Database instance is created, run the Radio Manager Database installer
as described in the previous section and select the option to use an existing database.
7.2 SQL DATABASE LICENSING

SQL Server is available in three licensing models:
• Server & Device CAL
Customers will need a license for the SQL Server and 1 CAL license for each machine
running either the RM Client or GUI, regardless of how many people log on to that
machine (via Windows).
• Server & User CAL
Customers will need a license for the SQL Server and 1 CAL license for each Windows
user running the RM Client or GUI, regardless of the machine they run it on.
• Processor License
A license required for each processor on the SQL Server computer, regardless of the
number of RM Client or GUIs or Windows users connected.

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Radio Manager is not dependent upon any specific version of SQL server (i.e. Standard or
Workgroup) the choice of SQL server version should be based upon your IT policy e.g.
backup or replication features required.

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8 INSTALL THE APPLICATION
To install the Radio Manager Application first insert the supplied CD ROM into the drive on
your PC. Two folders will be displayed, the Database folder and the Application folder. Open
the Application folder and click on the setup.exe file.
If the software detects that any of the prerequisites required for the database installation are
not present, the Prerequisites Wizard will open, as stated in section 6.1.
If the Application installer does not restart after a short period of time select the setup.exe file
from the Application folder to proceed.
8.1 WELCOME SCREEN

The following Welcome screen will be displayed:
Click Next to continue.
8.2 LICENSE AGREEMENT SCREEN

Please read the terms of the agreement carefully and then, in order to proceed with the
installation, accept the agreement and click on the Next button.
8.3 INSTALLATION FOLDER SCREEN

The next screen shows the folder where the database utilities will be installed. If you wish to
install it in a different folder click on the Browse button and browse to the required folder.
LOCATION OF RADIO MANAGER APPLICATION
The default location for the folder differs between operating systems:
Windows Vista: “C:\Sepura Tools\Radio Manager Database\”

Windows XP: “C:\Program Files\Sepura Tools\Radio Manager Database\”
Once the location for the application has been chosen click on Next button.

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8.4 INSTALL TYPE SCREEN
The install type required depends on where the database has been installed.
8.4.1 USING A DATABASE ON A LOCAL MACHINE

When the Radio Manager Database is located on the same machine select the Local
Machine install type, then select the Next button to go to the Setup Type screen.
This option should be used for Radio Manager EL, Lite and Standard installations.
It can also be used on Radio Manager Server installations when an application is installed on the same
machine as the database.
8.4.2 USING A DATABASE ON A REMOTE MACHINE

When the Radio Manager Database is stored on a remote machine select the Remote
Server install type, then select the Next button to go to the Remote Database Server screen.
This option should only be used on Radio Manager Server when the SQL database is installed on a
different machine.
IMPORTANT NOTE:
Customers using Microsoft XP with Service Pack 2 (SP2) should be aware that there is an imposed
TCPIP connection limit of 10 concurrent connections. Sepura therefore advise that where 9 or more
remote clients are required on the Radio Manager network an alternative operating system is used.
Sepura recommends Windows Server 2003 when deploying more than 9 clients.
8.5 REMOTE DATABASE SERVER SCREEN

If the Server and Client are not on the same network domain or the network does not operate
a domain controller, your SQL Server will not be displayed in the list. In this case enter the
Name or IP address of the remote SQL Server in the text box.
Once the database details have been entered click on the Next button to display the Setup
Type screen.

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8.6 SETUP TYPE SCREEN
There are two available setup types, namely:
• Client Only
This should be selected when installing or upgrading a (remote) client that will
connect to a remote database.
• Complete
This should be selected when installing or upgrading a standalone application. It
can also be used for installing both an Application and a Client on a remote
machine.
Selecting either of the above will result in the presentation of the Application Installation
screen.
8.7 APPLICATION INSTALLATION SCREEN

Now the initialisation steps have been completed the application can be installed by clicking
the Install button.
Changing Installation Settings

If you want to return to a previous screen and change some of the installation settings press the Back
button. If you no longer wish to precede click Cancel to exit the Wizard.
The progress screen is displayed while the application is installed.
Desktop Icons
Depending upon the setup type, during the installation, the application shortcut icons will be added to the
desktop, that is:
(Radio Manager Application) and (Radio Manager Client)
Once the application has been installed the following screen will be displayed.
Click Finish to exit the wizard.

IMPORTANT NOTE:
Once Radio Manager Application has been successfully installed the computer may request that it be
restarted. In these circumstances if your computer is not rebooted some aspects of the Radio
Manager may not function correctly.

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8.8 CLIENT ON A USB STICK
The “Client on a USB stick” is a special operational variant of the Radio Manager Client
Application which can be used when there is no (W)LAN connectivity to the remote computer.
A typical example is a military installation where there might be objections by the military IT
organisation for installing applications in general, or when there is an “air gap” between
computers.
For installation purposes there MUST be a LAN connection, but once the system is fully installed and
operational the Clients can be run in “Disconnected mode”.
IMPORTANT NOTE:
The “Client on a USB stick” will only work on a Remote computer that has been licensed in the normal
manner.
In such cases it is possible to email (or use other means) a programming job to the remote
computer using the “Client on a USB stick” principle.
8.8.1 INSTALLATION
The easiest way to install a USB client is to add it after all applications are installed and fully
operational. Ideally you must be able to program Radios, because this means many elements
of Radio Manager are working correctly.
As a bare minimum of all the main components of the Radio Manager must be installed:
The SQL server and
At least one Radio Manager Application with
A Local Radio Manager Client.
This is done in the normal way as described in the previous sections of this document. After
the installation, the licensing must take place as described in section 9. In addition to this, the
Local Client must be enabled, including the COM port definitions and related settings.
As the Client Application is running from the USB stick it is recommended to use USB 2.0.
Please see Radio Manager Start-up Guide for more details about setting up the local Client
The next step is to insert the USB stick into the Local Client computer and copy the following
files on it (they can be copied from the root of the installation directory):
sepClientApplication.exe
map27api.dll
If the Remote PC is always going to used with a USB stick, it is advisable to delete the
sepClientApplication.exe from the installation directory.
Some level of reporting is available on the Remote computer.
This can be achieved by adding the statement “REPORTS_ON_EXIT=1” to the [GLOBAL] section in
the sepClientApplication.ini file located on the remote PC.
Reports are stored in HTML format, on the USB stick via the Client\Reports\summary.html file
(relevant to the sepClientApplication.exe file location) and can be viewed with a web browser or text
editor

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AUTO-RUN
Adding an Autorun.inf file to the USB stick is useful so that insertion of the USB stick into the
relevant PC automatically runs the Radio Manager Client, for example:
[autorun]
label=Radio Manager Client Application
open=sepClientApplication.exe
shell\open\command=sepClientApplication.exe
useautoplay=1

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9 RADIO MANAGER LICENCE
Once installed the Radio Manager Application cannot be used without a valid registration key.
When running a Radio Manager that does not have a valid registration key the Sepura Radio
Manager Licence screen will be displayed:
In order to activate Radio Manager you now need to enter a registration key.
To obtain this key click on the small scissors button, then open a new email and
select Paste from your Email menu. Please then add details of your original Purchase
Order.
Send the email to RadioManager@sepura.com and you will be sent a 16-character
registration key by a return email message.
Once the registration key has been supplied, type it into the Step 2 boxes as
prompted and click on OK button.
If the registration key is validated a screen is displayed showing details of the Radio Manager
configuration which has been installed.
For example:
Press the OK button to continue logging into Radio Manager.

If the registration key was entered incorrectly, the Radio Manager registration will fail.
Press the OK button to re-enter the registration key.
Contact Sepura immediately if the supplied key still fails to register the Radio Manager after the user is
confident that the key has been entered correctly.

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10 CLIENT HARDWARE INSTALLATION
Hardware for the client may need to be installed. This is typically IT equipment which will
allow the client to access and program multiple radios simultaneously.
Simultaneous radio programming is not supported by the Radio Manager Lite tool or the Radio Manager
EL tool.
Typical hardware elements required to enable radios to be connected to the client:

• Physical Serial ports on the client PC
• Serial to USB converter cables (connecting radios to USB ports on the PC or a USB
Hub)
• USB to Serial Converters (USB from PC to converter to provide multiple serial ports
for programming)
• LAN to Serial Converters (LAN from PC to converter to provide multiple serial ports
for programming)
Drivers may need to be installed on the Client PC to provide virtual COM ports for the Client application
to connect to.
This step is necessary in order to determine the COM ports available and their identities for
the configuration of the Client Application.
Equipment for connecting the Client Application to the radios as described above is
commercially available equipment available from any IT equipment supplier.
Please see Radio Manager Overview for more details about the connectivity options

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11 UNINSTALL RADIO MANAGER
11.1 SIMPLE UN-INSTALL
To uninstall the Radio Manager Application and Database do the following:
1. Remove Radio Manager Application via the control panel
2. Remove Radio Manager Database via the control panel
At this stage a Radio Manager may be reinstalled with the previous database being retained by the new
install.
11.2 CLEAN UN-INSTALL

To perform a clean un-install where no data is inadvertently left on the machine (for example,
if the PC is being re-assigned within an organisation, then the following tasks need to be
performed, in addition to those stated in section 11.1, above:
1. Remove Sepura SQL Server 2005 Instance via the control panel.
This will be named as “Sepura: Database Engine” (add/remove programs)
2. Navigate to C:\Program Files\Microsoft SQL Server\MSSQL.x\MSSQL\Data

(where ‘x’ can be an integer value of 1,2,3,4 etc.)
3. Delete the following files (if they exist):

• rmStatic.mdf,
• rmStatic_log.ldf,
• rmFleet.mdf,
• rmFleet_log.ldf files
4. Navigate to C:\Program Files\Microsoft SQL Server\MSSQL.x\MSSQL\Backup

(where ‘x’ can be an integer value of 1,2,3,4 etc.)
5. Delete all of the backup files.
6. Delete directory structure chosen for the installation of the application (see
section 8.3)
7. Delete directory structure chosen for the installation of the database

(see section 6.2.3)
8. Delete registry key structure HKEY_LOCAL_MACHINE\SOFTWARE\Sepura\Radio

Manager (if it exists)

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9. Delete the following registry key structures
HKEY_CURRENT_USER\Software\Sepura\xxxxxx (if they exist), where xxxxxx can
be:
• AddressBook
• DBMGR
• Radio Manager
• Sepura.Rm.App.Map.Login.UnitOfWorkCommiter
• Sepura.Rm.App.Reports
10. On Vista 64 bit machines, delete the registry key structure

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sepura\Radio Manager
11. Check the Desktop and Start Menu for any remaining items and delete if necessary.

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12 APPENDIX 1
12.1 CONFIGURING SQL SERVER EXPRESS 2005 TO RUN AS LOCAL ACCOUNT
The Radio Manager installation configures SQL Server Express 2005 to run as a Network
Service. This setting could potentially cause conflicts with computer or domain settings and
policies.
If you wish to install SQL Server Express 2005 with the alternative Local System account you
will need to follow these instructions.
12.2 SQL SERVER 2005 SETTINGS

Name Value
SQL Server Instance Name Sepura
Server Authentication Mode SQL Server & Windows Authentication Mode
SA Password Sepura 999 (see note below)
Built in system account Local System
Protocols
Shared Memory Enabled
Named Pipes <no RM requirement>
TCP/IP Enabled
VIA <no RM requirement>
Remote Connections Local and remote connections (using TCP/IP)
Firewall Ensure access to SQL Server
Note: The password is a temporary password required for the installation only, Radio
Manager will modify this password replacing it with a secret and secure password during the
installation.
12.3 INSTALLING SQL SERVER 2005 EXPRESS SP2

Microsoft SQL Server 2005 Express Edition SP2 installer can be freely downloaded from
Microsoft. There is also a copy of the installer (SQLEXPRSP2.EXE) included on the Radio
Manager installation CD.
Run the SQL Server installer by double-clicking the file, wait while the setup files are
extracted.
12.3.1 END USER LICENCE AGREEMENT SCREEN

When you see the “End User License Agreement” screen, accept the terms and conditions
and select the Next button to proceed to the system Configuration Check.

MOD-09-1003 sepura
12.3.2 REGISTRATION INFORMATION SCREEN
You will need to wait while the System Configuration Check is performed, you will then see
the Registration Information screen.
Enter your own Name and Company details, and ensure you uncheck the Hide advanced
configuration options checkbox.
Select the Next button to proceed to the Instance Name screen
12.3.3 INSTANCE NAME SCREEN

When you see the Instance Name screen, select the Named instance radio button and enter
the name Sepura.
Select the Next button to proceed to the Service Account screen.
12.3.4 SERVICE ACCOUNT SCREEN

The Service Account screen must be modified to select Local system.
Select the Next button to proceed to the Authentication Mode screen

MOD-09-1003 sepura
12.3.5 AUTHENTICATION MODE SCREEN
The Authentication Mode screen must be modified to select Mixed Mode and the password
Sepura 999 must be entered.
Select the Next button to proceed to the Collation Settings screen.
12.3.6 COLLATION SETTINGS SCREEN

The “Collation Settings” screen will usually have the correct default settings, however, please
ensure you select the “Latin1_General” option and check that “Accent – sensitive” is checked.
Select the Next button to proceed to the Configurations Options screen.
12.3.7 CONFIGURATIONS OPTIONS SCREEN

The “Configuration Options” screen should show the correct default options, ensure that the
“Enable User Instances” option is checked.
Select the Next button to proceed to the Error and Usage Report Settings screen.
12.3.8 ERROR AND USAGE REPORT SETTINGS SCREEN

The “Error and Usage Report Settings” screen can be left in the default state, with both of the
checkboxes unchecked.

MOD-09-1003 sepura
Select the Next button to proceed to the Ready to Install screen.
12.3.9 READY TO INSTALL SCREEN

The penultimate screen is the Ready to Install screen, summarising the settings we
configured in previous steps.
For example:
Press the Install button to begin the installation.
12.3.10 COMPLETING MICROSOFT SQL SERVER 2005 SETUP SCREEN

The final screen will be the “Completing Microsoft SQL Server 2005 Setup” screen, giving the
user a summary of the setup including options to save log files. If the installation was
successful you can close this screen by pressing the Finish button.
If you encounter any problems during the install, please save the log file by clicking on the “Summary
Log” link

MOD-09-1003 sepura
13 NOTICE
All rights reserved. This document may not be reproduced in any form either in part or in
whole without the prior written consent of Sepura plc, nor may it be edited, duplicated or
distributed using electronic systems.
Company and product names mentioned in this document may be protected under copyright
or patent laws.
The information in this document is subject to change without notice and describes only the
product defined in this document. This document is intended for the use of Sepura plc’s
customers and/or other parties only for the purposes of the agreement or arrangement under
which this document is submitted, and no part of it may be reproduced or transmitted in any
form or means without the prior written permission of Sepura plc.
13.1 CONTACT DETAILS

Sepura plc
Radio House
St Andrew’s Road
Cambridge CB4 1GR
United Kingdom
Web : www.sepura.com
Tel: +44 (0)1223 876000
Fax: +44 (0)1223 879000


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© SEPURA PLC 2010

2.1 Option One - Standalone ............................................................................................................................... 5

2.2 Option Two – Server using SQL Express ....................................................................................................... 5

3 INSTALLATION PREREQUISITES ................................................................................... 7

4 BEFORE YOU UPGRADE ................................................................................................. 8

4.1 Check the version you are currently running .................................................................................................. 8

4.2 Create a backup ............................................................................................................................................ 8

4.3 What happens to my data when upgrading? .................................................................................................. 9

5 RADIO MANAGER INSTALLATION ............................................................................... 10

5.1 Important Information................................................................................................................................... 10

5.2 Contents of the Radio Manager CD ............................................................................................................. 10

5.3 Radio Manager Installer............................................................................................................................... 10

5.4 Installation Steps ......................................................................................................................................... 11

6 SQL EXPRESS DATABASE INSTALLATION ............................................................... 12

6.1 Prerequisite Screens ................................................................................................................................... 12

6.2 Database Installer........................................................................................................................................ 13

7 DATABASE INSTALLATION ON AN EXISTING SQL SERVER INSTANCE................ 16

7.1 Sepura SQL Database Requirements .......................................................................................................... 16

7.2 SQL Database Licensing ............................................................................................................................. 16

8 INSTALL THE APPLICATION......................................................................................... 18

8.1 Welcome Screen ......................................................................................................................................... 18

8.2 License Agreement Screen.......................................................................................................................... 18

8.3 Installation Folder Screen ............................................................................................................................ 18

8.4 Install Type Screen ...................................................................................................................................... 19

Radio Manager 29th September 2010 Page 2 of 31

8.6 Setup Type Screen ...................................................................................................................................... 20

8.7 Application Installation Screen ..................................................................................................................... 20

8.8 Client on a USB stick ................................................................................................................................... 21

9 RADIO MANAGER LICENCE ......................................................................................... 23

10 CLIENT HARDWARE INSTALLATION ....................................................................... 24

11 UNINSTALL RADIO MANAGER ................................................................................. 25

11.1 Simple Un-install.......................................................................................................................................... 25

11.2 Clean Un-install ........................................................................................................................................... 25

12.2 SQL Server 2005 Settings ........................................................................................................................... 27

12.3 Installing SQL Server 2005 Express SP2 ..................................................................................................... 27

13.1 Contact Details ............................................................................................................................................ 31

Radio Manager 29th September 2010 Page 3 of 31

Radio Manager 29th September 2010 Page 4 of 31

2.1 OPTION ONE - STANDALONE

Radio Manager 29th September 2010 Page 5 of 31

2.3 OPTION THREE – USING AN EXISTING LICENSED SQL SERVER INSTANCE

Radio Manager 29th September 2010 Page 6 of 31

Component Application / Client Machine Client only Machine

Radio Manager 29th September 2010 Page 7 of 31

4.2 CREATE A BACKUP

4.2.1 ON RADIO MANAGER VERSIONS EARLIER THAN 1.7:

Radio Manager 29th September 2010 Page 8 of 31

4.3 WHAT HAPPENS TO MY DATA WHEN UPGRADING?

Radio Manager 29th September 2010 Page 9 of 31

PRODUCT REGISTRATION KEYS:

SQL SERVER INSTALL PROBLEMS:

5.2 CONTENTS OF THE RADIO MANAGER CD

5.3 RADIO MANAGER INSTALLER

Radio Manager 29th September 2010 Page 10 of 31

Server with local DB

Radio Manager 29th September 2010 Page 11 of 31

LOCATION OF RADIO MANAGER DATABASE

6.1 PREREQUISITE SCREENS

6.1.1 W ELCOME SCREEN

Radio Manager 29th September 2010 Page 12 of 31

Click on Next to install all the necessary prerequisite components.

6.2 DATABASE INSTALLER

6.2.1 W ELCOME SCREEN