ID ID for clients

ID_ServiceUnique ID that adds service (same client can receive more than one service type)
Note note
Lat New Latitude
Lon New Longitude
pri_neigh Primary Neighborhood coordinates in city of Chicago only
sec_neigh Secondary Neighborhood coordinates in city of Chicago only
zip Zip code, coordinates in city of Chicago only
ID-1 duplicate
ID_Serviceduplicate
Note-1 duplicate
Year Year
Day Day
Month Month
date Date (combined month, day, year)
Race race category (should be combined with ethnicity to create a Race/Ethnicity field
Ethnicity if a client identified as Latino or not (all responses other than null fall into Hispanic/Latino)
Gender gender
Down Pame “Down Payment Assistance Amount” (DPA) that is only populated for homeownership clients. The dollar amount th
Age New Age
HouseholdIHousehold Income bands. They are collected differently for the 3 service types. Can be grouped ino under and over
Service Service received, same client can receive multiple services
Referral referral type, some types only exist for one service type
NPS Net promote The NPS question consist of a rating scale of 0 to 10 – which is used to categorize the respondents as eith
Credit Scorcredit score before financial counseling services. Only for Financial Counseling clients
Credit Sco credit score after financial counseling services. Only for Financial Counseling clients
p clients. The dollar amount the organization lent a client to help them buy their home. It can be used as a dimension (to count how many

e grouped ino under and over 80%

egorize the respondents as either ‘Promoters’ – those that provide a rating of 9 or 10, ‘Passives’ or ‘Neutral’ – those that provide a rating o
imension (to count how many clients received X amount) and as a measure (what is the total amount the organization has lent in X neighb

– those that provide a rating of 7 or 8, and ‘Detractors’ – those that provide a rating of 6 and below. The NPS score is then computed by ta
ganization has lent in X neighborhood).

S score is then computed by taking ‘the percent of promoters’ minus ‘the percent of detractors’. NPS Score = (% of Promoters - % of Detrac
(% of Promoters - % of Detractors) the NPS score ranges between -100 to +100 where a score of above zero is considered good - with a
ro is considered good - with a score above 50 being considered excellent and a score above 70 being considered world-class." https://ww
ered world-class." https://www.rigordatasolutions.com/post/how-to-calculate-net-promoter-score-nps-in-tableau