IT Tech & Application Support Jobdesc :

- Responsible for the smooth operations of users operations related to hardware and
software.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Configured hardware, devices and software to set up work stations for employees.
- Collaborated with vendors to locate replacement components and resolve advanced
problems.
- Removed and replaced malfunctioning components to correct hardware problems.
- Performed root cause analysis and general troubleshooting.
- Analyze the issue that has been raise by business user, whether can be solve by
application support or should be
fix by other parties.
- Assist business user to use the all applications.