IT Tech & Application Support Jobdesc :

- Responsible for the smooth operations of users operations related to hardware and software.

- Removed malware, ransomware and other threats from laptops and desktop systems.

- Configured hardware, devices and software to set up work stations for employees.

- Collaborated with vendors to locate replacement components and resolve advanced problems.

- Removed and replaced malfunctioning components to correct hardware problems.

- Performed root cause analysis and general troubleshooting.

- Analyze the issue that has been raise by business user, whether can be solve by application support
or should be

fix by other parties.

- Assist business user to use the all applications.