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Annette Pritchard
University of Wales Institute, Cardiff, UK
Introduction
Tourism is largely concerned with considerations of being, meanings and iden-
tities and is a key contemporary process by which the complex and variegated
relationships of people to places are recognized, ascribed and scripted. Despite
this, much tourism research continues to lack sophistication in its attempts to
trace the ways in which human meaning is created in tourism exchanges
(Hollinshead, 2004a, 2004b). In this article we draw on cultural studies, materi-
al culture and the sociology of modernity (Wang, 2000) in an auto-
ethnographic examination of souvenirs as highly significant, but underexplored
materializations of contemporary travel and tourism. Here, we want to begin to
inspect the ‘productive/consumptive power of tourism’ (Hollinshead, 2004c: 29
than private and passive, there is life beyond the purchase phase, when the object
(in this case a souvenir) moves through what Appadurai (1986: 4) refers to as dif-
ferent ‘regimes of value’ in which it is ascribed different meanings by various
types of human transactions in the course of its existence. However, we recog-
nize that in order to be meaningful, study of the trajectories or biographies of
souvenirs (acquired as they move through different hands, uses and contexts)
necessitates access into the private realm of the home, and demands highly
context-rich and personal narratives. It therefore made sense that, as two indi-
viduals who are both reflexive researchers and reflective tourists, we should pres-
ent here auto-ethnographic commentaries on our own souvenirs, describing the
meanings we ascribe to these material objects of tourism. While approaches
which give prominence to personalized accounts and researchers’ voices still
remain marginalized among scholars located within tourism studies (see
Phillimore and Goodson, 2004) – if not among those who research tourism from
other fields (e.g. Bruner, 2005) – there are now several examples of published
research which foreground the situated and contextualized tourism researcher
(e.g. Markwell, 2001; Ryan and Hall, 2001; Hall, 2004; Westwood et al., forth-
coming) and even more unpublished doctoral studies (e.g. Pritchard, 2000;
Jordan, 2004;Westwood, 2004;Wilson, 2004) which take this approach. Here, in
reflecting on our own consumption of souvenirs, we build on these and other
studies, notably Fullagar’s (2002) contribution on narratives of travel and femi-
nine subjectivity in which she drew on excerpts from her own travel diaries.
We begin the article, however, by briefly reviewing the relationships between
self-identity and material consumption and rehearse the argument that person-
al identity is a dynamic process of becoming which involves notions of self-
discovery and personal growth. We then outline our methodological approach
to the study and discuss the value of auto-ethnography to tourism studies, argu-
ing that there is merit in endeavouring to understand and use our personal, sit-
uated experiences to gain deeper understandings of tourism practices. We
subsequently present our commentaries on a number of our souvenirs, dis-
cussing their purchase, biographies and meanings. These commentaries reveal
how conversation about souvenirs inevitably becomes talk about place and
sense memory and evolves into narratives of self-identity. Finally, we conclude
by suggesting how further such auto-ethnographic study could offer insights
into the ways in which tourism enables individuals to construct and reconstruct
their sense of self and confirm that souvenirs are objects of transition, as touch-
stones of meaning which can evoke powerful memories of experience and
mediate our sense of place, enveloping the past within the present.
It emerges that our identities can be expressed through our lifestyles, and
while some of us draw our identities from community and shared bonds, others
seek to define themselves through individuality and difference. Both lifestyle
and individuality have emerged as defining features of contemporary modern
mentality and are intimately bound up with the material culture of everyday life
(Featherstone, 1987; Chaney, 1996; Attfield, 2000).Thus, we develop a sense of
personal identity, both as an individual and as a member of a group, not only
from our gender, race and so forth but also through the process of negotiating
and creating our own material worlds.We gain and express our identity through
the appropriation and consumption of products as the material of symbolic
practices and as mediators of their sense of being in their own time and place
in a social and cultural context (Sobel, 1981; Chaney, 1996).
Identities are thus reflexive projects and each of us is conscious that we can
select from a lifestyle wardrobe, choosing or discarding a style at will (within our
own material constraints) and wear it ‘with some degree of self-irony and self-
satire’ (Bensman and Vidich, 1995: 239). Sociologists, anthropologists and con-
sumer behaviourists have long argued (e.g. Martineau, 1957; Goffman, 1959)
that consumers have a variety of roles which they reflect and affirm in their
consumption choices, that they have a repertoire of self-images from which they
choose to reflect their desired selves, roles which may be hybrid and even jux-
taposed. Today’s consumer is therefore marketing literate, knowledgeable, dis-
criminating and self-aware, free to interpret and manipulate the signs and
symbols of consumption for their own amusement, creating their own materi-
al terrains where consumption defines self. For Barley (1989) this means that
‘we need material objects to confirm our social identity … ours is an “identity
through possessions” model of the world’ (p. 43), while for Slater (1997) we
‘secure social place and identity solely through the commodity-sign rather than
through our position in social structure referents such as class’ (p. 199). Thus,
despite the passage of time, Graburn’s (1979: 2–3) comment that tourists can
gain prestige through the purchase of ‘ethnic’ artefacts since ‘there is a cachet
connected with international travel, exploration, multiculturalism, etc. that these
arts symbolise’ still has value.
Such symbolic consumption has two roles: one inwardly centred which bol-
sters our sense of ideal self – how we see ourselves – and one outwardly cen-
tred social self – how we present and communicate this to others (Barwise et
al., 2000). Csikszentmihalyi and Rochberg-Halton (1981) thus argue that the
symbolic meanings of objects are balanced between two dynamic forces: simi-
larity (whereby objects symbolically expresses the owner’s social and cultural
integration) and differentiation (whereby they serve to emphasize individuali-
ty). At the same time, maintaining and enhancing that individuality in today’s
dynamic, globalized world is becoming increasingly difficult, leading to ‘an
extraordinarily rapid turnover of symbolic content in commodified experiences
of tourism, leisure, sport, entertainment or body maintenance’ (Goss, 1992: 169).
Certainly, consumer goods fulfil the dual function of satisfying socially defined
Methodology
While a number of scholars have pointed to the central role tourism plays in
individual and collective representations of self, identity and society (e.g.
Selwyn, 1996; Morgan and Pritchard, 1998; Dann, 2002; Franklin, 2003), many
tourism studies have been neither theoretically nor methodologically advanced
in the ways they have tried to understand these relationships (Hollinshead,
2004a). This is particularly the case as the largely positivist perspectives which
still dominate much tourism research cannot adequately explain the depths of
meanings and behaviours which are so critical to industries and research fields
concerned with people (Ateljevic, 2000; Jamal and Hollinshead, 2001).Tourism
and postmodern consumption are both characterized by multiple signs of iden-
tity and value (Goss, 2004), with Ogilvy (1990) suggesting that the post-modern
consumer ‘plays with an eclectic combination of goods and services to experi-
ence a series of tentative inconsistent identities’ (p. 15, cited in Biel, 1993). If this
is so, then experience-based research in tourism studies should, where possible,
attempt to reflect this discourse of transformation and the self-consciousness of
‘the tourist moment’ (Cary, 2004) in the research process. There is also an
opportunity here to use our own lived experience as a resource and to over-
come that sense of artificial opaqueness in much tourism scholarship – since we
can be sure that the same academics who strive to write ‘objectively’ about
travel are, have been and will be tourists, travellers or post-tourist cynics – even
though ‘being a tourist is deprecated by almost everyone’ (Bruner, 2005: 7). At
the same time, in order to be meaningful, any exploration of the trajectories or
biographies of souvenirs must be highly context-rich and based on ‘thick’
description. Thus, as reflexive researchers (who are also self-conscious tourists)
writing about identity–materiality dialectics, we have pursued an auto-
ethnographic approach to this study, presenting our own narrative commen-
taries on our souvenirs.
While many social science fields now recognize the embodied and voiced
researcher, this is a battle which has only recently been joined in tourism stud-
ies, many of whose dominant members and gatekeepers privilege the ‘scientific
realist’ style (Aitchison, 2001; Hall, 2004; Phillimore and Goodson, 2004;Tribe,
2004).This style holds that in order to be authoritative it is necessary to adopt
the passive, third-person voice, which distances the writer physically, psycho-
logically and ideologically from his or her subject, and minimizes the self,‘view-
ing it as a contaminant, transcending it, denying it, protecting its vulnerability’
(Kreiger, 1991: 29). For Hall (2004: 142) this style ‘conveys an impression of
objectivity and scientific rationality which is almost the antithesis of the reali-
sations of reflexive modernity’.Thus, while some tourism scholars such as Ryan
(2000: 266) have been critical of the traditional social sciences approach and rec-
ognize that ‘subjectivity is equally part of the tourism experience and the
research process’ the situated and contextualized researcher is still unusual in
tourism research and those studies which incorporate the researcher into the
text constitute a small (if growing) body of work.
Although it has been neglected by the tourism academy, the notion that in
order to fully reflect the human element (which is so important in qualitative
research), the self-awareness, the perspective and the cultural consciousness of
As this excerpt from Annette’s narrative suggests, clues to how we define our
sense of self and develop our personal identities can be discerned in the fine-
grain of our individual, private material terrains. For her, the foundation of that
terrain is firmly rooted in certain community and family bonds of ‘home’, but
it is also balanced by other elements which express individuality and lifestyle,
reflecting her continuous identity narrative and symbolizing significant rela-
tionships and precious moments:
Many of the other paintings and objects – that’s not the right word, but ‘souvenirs’
doesn’t seem quite right either – were bought on trips we’ve been on since we got
married, so they’re about the places we’ve been together, the things we’ve done as a
couple and our memories of the people we’ve met. In the kitchen, we’ve got two wall
sculptures of the Indian god Kokopelli. They really remind me of Arizona, of the
desert and the colours of the rocks, of the spirituality of the people and their special
places like Sedona.They were quite expensive and difficult to bring home because of
their size and as they’re made of metal. Of course they are souvenirs but they seem
more than that, they seem more personal than other things I’ve brought home. I like
them because I’ve always loved mystical things and they remind me of the mysticism
of those desert places where I felt somehow closer to nature and awed by the
grandeur of the place.
For many scholars (e.g. Cary, 2004; McCabe and Stokoe, 2004; Noy, 2004) any
individual’s consumption of tourism plays a significant role in how he or she
constructs and communicates their identities, taste and social position (Bayley,
1991; Britton, 1991) and the above excerpt reflects this complex interweaving
of being, meaning and identity, and relationships of people to places. For Breezer
(1993) tourism is an essential element in the construction and consumption of
new identities, while for O’Reilly (2005) and Davidson (2005) travelling itself
is a lifestyle or a state of mind, offering opportunities to transform travellers’
sense of selves and their world views. In such ways do backpacker tourists, for
example, affirm and reiterate their self-awareness as global citizens, travelling
beyond the boundaries of mainstream tourism, while simultaneously acquiring
perceived status from the consumption of ‘authentic’ hill tribe crafts and arte-
facts. For western backpackers their acquisition and display of material goods
(clothes, bags, embroidered materials and jewellery) evokes associations of ‘exot-
ic frontiers’ and geopolitical peripheries. Moreover, these objects clearly acquire
a hierarchy of ‘authenticity’ (and therefore perceived status and value) which is
dependent not only on the intricacy and fine quality of the craftwork but also
on the spatial remoteness of the ethnic group which made them (Doorne et al.,
2003). In such ways can souvenirs become important symbols of the acquired
cultural capital of travel experience and many tourists engage in the collection
and display of souvenirs to preserve, extend or to exhibit their tourism experi-
ences. All these aspects of souvenirs are reflected in this next excerpt from
Annette’s narrative:
On one level we know that where you’ve been and stayed can be an obvious mark-
er of status, although not always in the ways you’d think – all that snobbery of
whether you’re a tourist or a traveller. Thinking about souvenirs and status is tricky
and uncomfortable in a way … I suppose they can mark status … I remember when
I was young my mother and her sisters met up in New York and stayed in the Plaza
hotel for my grandmother’s 80th birthday. She brought me back these fantastic
toiletries in boxes shaped like the hotel itself, designer soaps and shampoos – my
friends thought they were fabulous and I loved them. I’ve always kept unusual hotel
toiletries … the Luxor hotel in Las Vegas had great ones in pyramid-shaped boxes and
I remember one really nice hotel in Aruba used to leave you bottles of locally pro-
duced aloe vera body lotion – I brought lots of those home.
I’ve also got several bottles of Hermés shampoo in the bathroom from a recent trip
to Rome – those bottles sum up travel and status I suppose. For one reason and
another I was upgraded to the diamond card executive floor – talk about how the
other half live. In the lounge there was a lovely all day buffet with complementary
drinks – anything you wanted from cocktails to champagne. I’ve stayed on a few exec-
utive floors before but the style, the scale and the quality of this was unbelievable –
all overlooking St Peter’s [Square]. It really was like staying in a hotel within a hotel,
which you’d never even know about unless you had access to it – you had your own
executive lift and twice a day housekeeping would leave you these lovely toiletries, as
well as fresh flowers each morning and chocolates in the evening. Now people who
say that tourism has become classless should stay there – I know I’m unlikely to be
upgraded like that again in a hurry, but it really was fun being so indulgent and liv-
ing like one of the rich and famous for a few days.
Here, Annette’s fridge magnets are perfect examples of Stewart’s (1993) sou-
venirs which reduce ‘the public, the monumental and the three dimensional
into the miniature … which can be appropriated within the privatized view of
the individual subject’ (pp. 137–8). In this process, however, they also serve to
authenticate the tourist’s experience, internalizing experiences and memories
and transforming events and sense memories into tangible objects of longing
and desire.
Touchstones of memory
It appears then that souvenirs are rhetorical, socially incarnated signs, register-
ing a complexity of acquisition and signalling complex social messages.What is
consumed in touristscapes may be a largely intangible constellation of signs,
images and places which can only be preserved in photographs, souvenirs and
memories. Yet, travel to experience an array of localities (where one can see,
touch, smell, eat and buy ‘authentic’ and ‘different’ things), constitutes an ele-
ment of personal cultural capital and is a means of self-distinction and self-def-
inition, which can be materially manifested in souvenirs. Souvenirs are also,
however, touchstones of memory, evoking memories of places and relationships.
The following excerpt demonstrates how they can be mediators of meanings:
I like bringing back things from different places because they are out of the ordi-
nary and you can’t buy them here. I brought this really unusual Christmas table-
cloth back from New Orleans – I really like it and I’ve never seen one as nice here.
I didn’t buy it consciously as a souvenir and looking at it you wouldn’t know where
it was from. But it is true that because it’s so unusual and because we use it at
Christmas that people inevitably talk about it, and I say I bought it in New Orleans
and then usually make a bit of a joke and say ‘who else would go to New Orleans
and come home with a tablecloth?’ It does remind me of a great time I had there
– it was late November and there were Christmas decorations and Christmas music
in all the shops. I’d always had this image of New Orleans based on jazz and gumbo
and I wasn’t disappointed – the food and the music were fantastic. I brought home
a CD called Aaron Neville’s Soulful Christmas and whenever I play it, I think of that
trip. (Nigel’s narrative)
These touchstones have the effect of bringing the past into the present and
making past experience live. Hence, these artefacts have the power not merely
to act as symbols of our past experiences but to evoke and animate memories
which inform our present self. For some of us, certain tourism places are sacred
places, charged with personal and social significance and thus work in impor-
tant ways to shape the images we have of ourselves. Our sense of place is a way
of imaginatively engaging with our surroundings and finding them significant,
a personal appropriation of the world.
There is no perception of place and landscape without memory, and sou-
venirs are totems that evoke certain memories and past experiences of tourism
places.When we consider landscape we generally conceptualize it in terms of a
visual construct (Casey, 2000), but as Tilley (2000: 180) argues, perception ‘at the
primary level of the lived body is synaesthetic, an affair of the whole body mov-
ing and sensing’, so the multisensory nature of experience means that places are
heard, felt and smelt as well as seen. Landscapes are not merely visionscapes, but
touchscapes, soundscapes and smellscapes (Porteous, 1990; Basso and Feld, 1996)
and tourism research faces the challenge of ‘incorporating other senses into
studies of the tourist’ (Dann and Jacobsen, 2002: 12).Yet, this is not without its
difficulties, for example smells are elusive, episodic and thus difficult to describe
and communicate (Dann and Jacobsen, 2003). Thus, while aromas, perfumes,
While most of the material objects discussed here have visual appeal they also
have the capacity to evoke polysensual memories, reminding us of particular
times and places:
I remember the day we bought this bottle of olive oil which we brought home with
us. It was warm and sunny and we’d travelled to an island off Auckland and ended up
going on a wine tour. Each vineyard had its own microclimate and there were rows
and rows of vines, rustling in the wind. Each row began with a rosebush … lovely big
blooms … I stuck my nose in to smell them, some rows had lavender bushes too – I
love lavender and I brushed them with my hands to smell the scent … All the time
you could hear the birds and the bees, and the wine tasted good too … It’s only a
small bottle of olive oil sat next to my cooker, but if you’re in the right mood, it
reminds you of so much. (Annette’s narrative)
This excerpt clearly reveals that souvenirs have the power to evoke strong sense
memories but these are not always comfortable ones and objects can evoke
involuntary memories of ‘otherness’ which challenge rather than affirm our
identities. Some objects bring to mind the unpleasant smells of heat and dirt,
littered and polluted environments and a range of disturbing senses and embod-
ied memories which refuse to be domesticated into an artefact of self. In the
following excerpt, Nigel reflects on a photograph of the Sphinx which he took
on a trip to Egypt some years ago and which he has framed on the wall of his
study at home:
I enjoy taking photographs and I have a few of my favourite ones in my study – I’ve
framed photographs of the Eiffel Tower, the Empire State Building and quite a few
from Egypt: the Pyramids, the Nile at sunset, the Sphinx – that sort of thing.They all
remind me of the times I took them and experiences I had, but probably if I’m hon-
est the most powerful are the memories I have of that particular trip to Egypt 10 or
11 years ago. Paris and New York are great cities and we’ve had fun in them both but
Cairo is one of those evocative places I’d always longed to visit.We’d spent a week or
so in Luxor and Aswan and had a great time – the people there were very friendly,
especially when we tried to learn a few basic Arabic phrases. But then we went to
Cairo for a few days and it was such a different experience. It was awe-inspiring to
see the Pyramids and the Sphinx but I can’t say I really enjoyed it. At the time we
were at the end of our trip and we were quite short of cash and we were harassed and
bombarded with demands for money at every turn, from the hawkers and camel driv-
ers to the tourist police themselves. As a western tourist I was acutely conscious of
my wealth among the poverty there and yet I actually had very little cash left. At one
point one of the tourist police demanded that I hand over my watch as a bribe.
Everything was so confrontational, I was glad to leave that day and while that’s a great
photograph of the sunrise over the pyramids, it’s also a reminder of the acute dis-
comfort I felt that day in Cairo when I was so overwhelmed, hot and bothered.
We can learn much about how people materialize their travel experiences by
following products beyond their point of sale to explore how consumers appro-
priate and transform them into a personal effect in the practice of everyday life.
A material object acquires a cultural biography as it moves through different
hands and objects are transformed by their contexts and owners. Here Nigel
describes how a decorative object was transformed into a functional household
good:‘we bought home one ceramic tile from a trip to Italy which is supposed
to go on a wall I think, but I stuck some green baize on the bottom and now
it makes a great wine coaster’. Here the tile’s original, public and shared mean-
ing has been overlaid by the personal meaning it has acquired in the expression
of Nigel’s individuality.
Material objects also accumulate biographies as they move through different
hands, for example when a souvenir is given to others as a gift – typically in a
‘spirit of reciprocity, sociability, and spontaneity’ (Appadurai, 1986: 11). Consider
this example of a small marble elephant Annette brought home from a trip to
Thailand some years ago. The souvenir was first made somewhere in Thailand
and then sold in a Bangkok bazaar, before being brought to a western home and
given as a gift to close friends. Its biography has taken it through a number of
contexts and hands and it now sits on a kitchen shelf, where it has become a
household object for its recipients and a source of fascination for a friend’s child:
We always try to bring something small back from holidays for our family and our
close friends. On one trip to Thailand we brought some friends back a small carving
of an elephant because it’s a Thai symbol of good luck.The funny thing is, they have
probably forgotten that it has those associations, but I remember and when I’m in
their kitchen – where they have it – I think of my holiday in Thailand and the shop
where I bartered for it – something I’m not very good at and hated doing!
Objects can thus be invested with ‘new’ meanings.They are props which aid in
the theatrical presentation of self (Kellner, 2001) and the telling of our individ-
ual narratives of identity, stories which embed us in relationships which shift
across time and space:
I’ve got an Eiffel Tower-shaped pencil rubber on my computer which a colleague
brought me back from Paris years ago. I’ve always liked Paris and I’ve kept it for years
– long after I left that job and now I can’t even remember the name of the person
who gave it to me. It’s funny, I’ve never used it but just kept it on my desk because I
like it – it’s such a cheap thing and you think, ‘why have I kept a rubber which says
I love Paris in French on it, even moving it because I’ve had three computers since
I’ve been in this office?’ But now, since we went to Paris last year and had such a great
time, I look at it differently and think of that trip – even though I had it long before
we went there as a couple together. (Nigel’s narrative)
Conclusion
Several writers have considered the connection between travel and evolving
personal identities, suggesting that the anticipation of, and narratives about jour-
neys on return are tied into imagined ‘performances’ of the self (Desforges,
2000) and even that their narratives about their travels can be seen as statements
about evolving identities (Elsrud, 2001). In this article we have attempted to fur-
ther such analyses of tourism that see it ‘as a system of presencing and per-
formance’ (Franklin and Crang, 2001: 17), premising that tourism experience
and its material manifestations contribute to our narratives and performances of
self.We have explored how the material objects of travel reflect and contribute
to the construction of our social identities, serving as symbolic markers both for
ourselves and others. Such lifestyle markers are integrated into the narratives
which we develop to help define our personal and social identities. These
objects are very much part of our everyday lives, they may serve decorative,
practical or symbolic functions but they have social lives and meanings which
transcend the initial tourism encounter which framed their purchase.‘The sou-
venir distinguishes experiences … [it] speaks to a context of longing, for it is
not an object arising out of need or use value; it is an object arising out of the
necessarily insatiable demands of nostalgia’ (Stewart, 1993: 135). Tourism sou-
venirs pass through various value regimes and trajectories (Appadurai, 1996) and
have a complex and changing social life of their own, but through studies such
as this we can see how such symbolic markers can be used to theme and
resource our narratives of identity and material terrains, both for ourselves and
others (Chaney, 1996).
While our study has focused on souvenirs as transitional objects, the connec-
tions between the experiences and memories they evoke and the constant
(re)formulation of our identities emerged in the remarks of our conversations.
Yet, if souvenirs are metaphors for travel experiences, words are poor substitutes
for the mental images and associations a colourful ceramic pot or an intricate
wood carving may express. One of the benefits of our autoethnographic
approach is that it has allowed us to explore our polysensual tourism experi-
ences through the use of souvenirs as touchstones and objects of projection.This
is particularly important given Dann and Jacobsen’s (2002) contention that
these experiences are very difficult to uncover using conventional research
methods and instruments.Yet it is vital that the tourism research academy finds
a means of tackling the polysensual tourism experience, since without progress
here we will always struggle to adequately conceptualise the embodied tourist.
Memories can often be much more powerfully conveyed through the colours,
textures, shapes and the smells of things than through words (Miller, 1994). But
the paradox here could be that since ‘words domesticate and partially destroy
re f e re nc e s
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nige l morgan is Reader in Tourism Studies at the Welsh Centre for Tourism
Research at the University of Wales Institute, Cardiff. His research interests embrace the
socio-cultural dimensions of tourism and destination marketing and critical tourism
studies, and his latest book is the second edition of Destination Branding (Elsevier-
Butterworth, 2004). Address: The Welsh Centre for Tourism Research, Welsh School of
Hospitality, Tourism & Leisure Management, University of Wales Institute, Cardiff,
Colchester Avenue Campus, Cardiff CF23 9XR, UK. [email: nmorgan@uwic.ac.uk]
structures, experiences and identities and her latest book is Discourse, Communication and
Tourism (Channel View, 2005). Address: The Welsh Centre for Tourism Research, Welsh
School of Hospitality, Tourism & Leisure Management, University of Wales Institute,
Cardiff, Colchester Avenue Campus, Cardiff CF23 9XR, UK. [email:
apritchard@uwic.ac.uk]