CHALLENGE

YOURSELF
WHY?

The monkey step ladder

experiment
HI, MY NAME IS…
CHOOSE A QUESTION:

1. What led you to this career?

2.What energizes you at work?
3.What was your first job?
4.What’s one thing most people don’t know about you?
5. What’s one professional skill you’re currently working on?
6.What’s the biggest misconception people have about your position?
 AGENDA
Session I
Grow Efficient Problem-solving Skills – 40 min
BREAK
Drive and Adapt to Change – 30 min
Learn How to Learn – 15 min
Session II
Boost Creativity and Innovation – 60 min
GROW EFFICIENT PROBLEM-SOLVING
SKILLS
 IDENTIFYING THE PROBLEM

• Defining the problem – most attempts at solving an issue fail because we don’t
identify correctly what the root cause is
• Different kinds of problems:
– I have a flat tire VS I am late for work

Will identifying the root cause help you resolve the issue?
Will fixing the consequences help resolve the issue?
Both?
 • Assemble a team

5 WHYS •
•
Define the problem
Ask the first “why”
• Ask “why” 4 more times
 • Define the problem
PROBLEM •
•
Define the objectives
List options
SOLVING •
•
Screen out the bad options
Choose the best option or options by analyzing the
STEPS consequences
• Action plan
 HELP AMY IMPROVE HER
PERFORMANCE

In 2 groups find a solution to Amy’s problem using the

described steps

10 MINUTES prep
10 minutes discussion
5 minutes whole group
 EXERCISE - AMY AGAIN ☺
- The task was to improve the effectiveness and efficiency of a process
- She picked up a lot of ideas from different sources – long wishlists
- She presented a lot of ideas which were not structured or adapted to Ubisoft reality
- Presented several versions to her manager, but they were of low quality
- Her manager eventually had to rewrite most of the recommendations himself.
 5
MINUTE
BREAK

11
DRIVE AND ADAPT TO
CHANGE
 CHANGE
• What are our usual
reactions?
*example: COVID 19 outbreak
SEVEN STAGES OF ACCEPTING CHANGE
SEVEN STAGES OF ACCEPTING CHANGE
 ADAPTING TO
CHANGE

• Learn how this change might impact your

current work – focus on the future instead
of being nostalgic

• Research the change to have as much

info as possible – can help with the fear of
the unknown

• Talk to your Lead about the change– info

from colleagues might not be true,
complete or apply to you

• Talk to your coworkers about how they

are adapting – their experience might help
LEARN HOW TO LEARN
 LEARNING PHASES

• D1 – Unconscious Incompetence
• D2 – Conscious Incompetence
• D3 - Conscious Competence
• D4 - Unconscious Competence

For which skills are you in D1, D2,

D3 or D4 currently?
 SEE YOU
TOMORROW
@2PM
☺

19
 RECAP
FROM
YESTERDAY

20
BOOST YOUR CREATIVITY AND
INNOVATION
WHAT IS CREATIVITY
ANYWAY?
• Coming up with a lot of different answers to the
same question
• Going outside the usual, traditional ways of doing
things or thinking about things
• Taking on different perspectives on the same issue
• All of the above

How many uses for a paper clip can you think of?
WHAT ARE THE KILLERS
OF CREATIVITY?

• Rules, policies, constraints

• ‘That's how we have always done it around here’ - don't disrupt
the ''traditional' way of doing things
• ‘But I’m not creative…’ – due to rarely being encouraged to think
creatively, we don’t think of ourselves as being able to be
creative
• Overanalyzing, evaluating – fear of being wrong*

Steps to solving something creatively or innovating:

• Assessment
• Definition
• Idea Generation
• Evaluation
• Implementation

* Sir Ken Robinson on Creativity

GENERATING IDEAS
MORPHOLOGICAL
MATRIX
30 MINUTES
 CHALLENGE
YOURSELF
ONE THING YOU CAN
Grow Efficient Problem-solving Skills TRY TO APPLY?
Drive and Adapt to Change
Learn How to Learn
Boost Creativity and Innovation
 DIFFERENTIATING PERFORMANCE EXPECTATIONS
Has high standards Goes beyond traditional
in everything he/she does. approaches and takes calculated
Is curious and open to new ideas & risks to generate out-of-the-box
experiences. Adapts quickly to a solutions to complex problems.
new task, request or situation. Questions methods & tools used to
Learns from mistakes and builds initiate new ways of doing things.
constructively on others’ feedback. intermediate Navigates effectively expert/director
Demonstrates persistency when through change/ambiguity
facing a challenge.
positions with a positive & agile mindset.
positions
Strives for excellence.
junior positions Solves efficiently problems, senior/manager
effectively identifying the root positions
cause & suggesting the most
optimal solution.
Seeks for opportunities to learn
new ways of doing things through
new experiences and interactions
with others. Suggests ways to
improve efficiency in his/her job.
THANK YOU