26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

Business English (/business-english) > English for emails (/business-english/english-emails)

> Unit 2: Sending and receiving emails

Unit 2: Sending and receiving emails

Learn how to talk about the different parts of an email in English.

Sending and receiving emails

Read the email below and then do the tasks. Task 3 asks you questions about the
email below.

Task 3: Starting an email

Reply | Reply to all | Forward | Delete

From: Samir
To: Sales Team
CC: Hatem Trabelsi; Patricia Bartlett

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 1/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

Subject: RE: Meeting next week

Attachments: New proposal.rtf (376KB)

Hello Sales Team,

I’ve got an idea for next week – see the attached file. I’d like to hear what you think
about my suggestion.
I think Hatem and Patricia may be interested, so I’ve copied them in too. Let’s talk
more at the meeting next week.

Regards, Samir

Task 1

Task 2

Task 3

Task 4

Download

Download Support Pack (576KB)

(https://learnenglish.britishcouncil.org/sites/podcasts/files/LearnEnglish-EfE-Unit%202-
Support_Pack.pdf)

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 2/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

Next lesson(/business-english/english-emails/unit-3-organising-your-emails)

Language level

A2 - Pre-intermediate (/taxonomy/term/1496)

B1 - Intermediate (/taxonomy/term/1490)

Average: 4.1 (24 votes)

Do you need to speak better

English at work?
Learn to speak, read, write and understand
English in a variety of work situations. Join
thousands of learners from around the
world who are making great progress with
their English level with our online courses.
Find (/online-courses?promo_id=oc&promo_name=online-
out courses&promo_creative=learning-content-
more cta&promo_position=business-english)

Submitted by Hnin Snow on Thu, 21/07/2022 - 17:12

Permalink (/comment/178079#comment-178079)

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 3/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

Good Lesson , I keep studying lessons.

Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by jyoti Chaudhary on Wed, 25/05/2022 - 11:07

Permalink (/comment/176650#comment-176650)

good exercise and it is very easy

Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by Olga_Chernyav on Thu, 18/11/2021 - 11:46

Permalink (/comment/172895#comment-172895)

very good exercises!

Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by IlyaK on Tue, 16/03/2021 - 20:22

Permalink (/comment/167433#comment-167433)

Unit 2 was no more difficult than the first

Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by Suhair Mohammed on Thu, 18/02/2021 - 15:36

Permalink (/comment/166085#comment-166085)

I like it...
Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by Shakeel on Mon, 04/01/2021 - 05:34

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 4/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

Permalink (/comment/163575#comment-163575)

I made mistake twice.

Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by kreker on Fri, 11/12/2020 - 11:55

Permalink (/comment/162425#comment-162425)

easy too
Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by _Sergey222 on Thu, 10/12/2020 - 10:24

Permalink (/comment/162379#comment-162379)

The first unit was simpler, but the second is also simple
Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by anna999 on Tue, 08/12/2020 - 23:44

Permalink (/comment/162261#comment-162261)

Very visual implementation!

Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

Submitted by EvgeniyKulikov on Tue, 08/12/2020 - 09:49

Permalink (/comment/162222#comment-162222)

very useful tasks, I made a mistake in one

Log in (/user/login?destination=/business-english/english-emails/unit-2-sending-receiving-emails%23comment-
form) or register (/user/register?destination=/business-english/english-emails/unit-2-sending-receiving-
emails%23comment-form) to post comments

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 5/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

1
(/business-
2 (/business-english/english-emails/unit-2-sending-receiving-emails?
english/english-
page=1)
emails/unit-
3 (/business-english/english-emails/unit-2-sending-receiving-emails?
2-
page=2) sending-
receiving-
4 (/business-english/english-emails/unit-2-sending-receiving-emails?
emails?
page=3)
page=0)
5 (/business-english/english-emails/unit-2-sending-receiving-emails?
page=4)

6 (/business-english/english-emails/unit-2-sending-receiving-emails?
page=5)

Next (/business-english/english-emails/unit-2-sending-receiving-emails?
page=1)

Last (/business-english/english-emails/unit-2-sending-receiving-emails?
page=5)

Online English courses

(/online-courses?promo_id=oc&promo_name=online-
courses&promo_creative=sidebar&promo_position=business-english)
https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 6/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

Our websites
LearnEnglish Kids for children aged 5 to 12
(https://learnenglishkids.britishcouncil.org)

LearnEnglish Teens for children aged 13 to 17

(https://learnenglishteens.britishcouncil.org)

TeachingEnglish for teachers and teacher educators

(https://www.teachingenglish.org.uk)

Help
Free online English test (/english-levels/online-english-level-test)

Sign up for our newsletter (/subscribe-to-our-newsletter?

promo_id=nl01&promo_name=newsletter&promo_creative=sidebar-
promo&promo_position=rightsidebar)

Frequently asked questions (/frequently-asked-questions)

Getting started (/getting-started-free-resources)

House rules (/house-rules)

Online courses

Live classes Self-study Personal IELTS

tutoring preparation

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 7/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

Group and one-to- Learn English in One-to-one Get the score you
one classes with your own time, at sessions focused need with private
expert teachers. your own pace. on a personal and group
(/online- (/online- plan. classes.
courses/live- courses/self- (/online-
online-classes) study) courses/personal- (/online-
online-tutoring) courses/ielts-
online-courses)

Online Courses (/online-courses) Grammar (/grammar)

Live classes (/online-courses/live-online-classes) A1-A2 grammar (/grammar/a1-a2-grammar)

IELTS preparation (/online-courses/ielts-online- B1-B2 grammar (/grammar/b1-b2-grammar)

courses)
C1 grammar (/grammar/c1-grammar)
Personal tutoring (/online-courses/personal-online-
English grammar reference (/grammar/english-
tutoring)
grammar-reference)
Self-study courses (/online-courses/self-study)

Learning style quiz (/online-courses/learning-style-

quiz) Vocabulary (/vocabulary)
A1-A2 vocabulary (/vocabulary/a1-a2-vocabulary)

B1-B2 vocabulary (/vocabulary/b1-b2-vocabulary)

Learning hub (/learning-hub)
Vocabulary games (/vocabulary/vocabulary-games)
Topics (/learning-hub/topics)

Community events (/learning-hub/community-events)

Business English (/business-english)

Corporate training and assessments (/corporate-
Skills (/skills)
solutions)
Listening (/skills/listening)
Business magazine (/business-english/business-
Reading (/skills/reading) magazine)

Writing (/skills/writing) Podcasts for professionals (/business-

english/podcasts-professionals)
Speaking (/skills/speaking)
English for emails (/business-english/english-emails)

You're Hired (/business-english/youre-hired)

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 8/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

General English (/general-english)

Video zone (/general-english/video-zone)

Audio zone (/general-english/audio-zone)

Magazine zone (/general-english/magazine-zone)

Story zone (/general-english/story-zone)

Audio series (/general-english/audio-series)

Video series (/general-english/video-series)

Apps (/apps)

English levels (/english-levels)

Online English level test (/english-levels/online-
english-level-test)

Understand your English level (/english-

levels/understand-your-english-level)

Improve your English level (/english-levels/improve-

your-english-level)

Find resources for your level (/english-levels/find-

resources-your-level)

Learning English

About us (/about-us) Terms of use (https://www.britishcouncil.org/terms)

Accessibility (https://www.britishcouncil.org/accessibility)

Privacy and cookies (https://www.britishcouncil.org/privacy-cookies)

Affiliate programme (https://englishonline.britishcouncil.org/affiliate-marketing-programme/?country=le)

Getting started (/getting-started) Frequently asked questions (/frequently-asked-questions)

Contact us (/contact-us) Site map (/sitemap)

© British Council
The United Kingdom's international organisation for cultural relations and educational opportunities.
A registered charity: 209131 (England and Wales) SC037733 (Scotland).

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 9/10
26/11/23, 16:00 Unit 2: Sending and receiving emails | LearnEnglish

TikTok (https://www.tiktok.com/@britishcouncilenglish)

Instagram (https://www.instagram.com/britishcouncilenglishonline/)

YouTube (https://youtube.com/@BritishCouncilEnglish)

Facebook (https://www.facebook.com/LearnEnglish.BritishCouncil)

Twitter (http://twitter.com/LearnEnglish_BC)

https://learnenglish.britishcouncil.org/business-english/english-emails/unit-2-sending-receiving-emails 10/10