Professional Documents
Culture Documents
In the past, codes of ethics were commonly found only in non-profit organizations and other
similar entities, but they have since spread into the corporate world. A code of ethics is typically
employed in conjunction with a company’s specific politics and its code of conduct.
Because the terms “code of ethics” and “code of conduct” are often used interchangeably,
there’s a lot of confusion surrounding their exact meaning. What they both have in common is
that they attempt to encourage specific behavior. A code of ethics accomplishes this by
providing guidance about values and choices, while a code of conducts clearly states which
actions are appropriate and which are not.
Most codes of ethics have a wide scope, covering a broad range of specific and non-specific
topics. Codes of conducts tend to be much narrower in their scope, dealing with a small number
of particularly relevant areas, such as sexual harassment, racial discrimination, offensive
language, and others.
1. Sets the right culture: The most important benefit of a code of ethics is that it can foster an
environment of trust, ethical behavior, integrity, and excellence. When everyone, from the c-
suite to the people at the very bottom, plays by the same rules and behaves in a certain way
toward one another, productivity tends to grow as conflicts and confusions disappear from the
workplace.
In this environment, employees who might otherwise be afraid to voice their opinion feel
encouraged to contribute, which is how good teams become excellent. Companies that foster
an environment of trust, ethical behavior, integrity, and excellence are also better prepared to
deal with unforeseen challenges because they have a very strong foundation to stand on.
Today’s customers look well beyond the price tag. With so many choices, customers gravitate
toward companies they feel they can trust, and they stay far away from those companies that
don’t promote ethical behavior. But it’s not just customers to whom ethics matter. Companies
that pay strong attention to ethics also find it easier to establish lasting partnerships both
within and outside their industry.
To see why ethical behavior is so important, we don’t need to look further than at the recent
so-called Weinstein effect, which is a term that’s used to describe a worldwide wave of sexual
abuse allegations against film producer Harvey Weinstein, which eventually gave rise to the
#MeToo campaign. After it spent months looking for a buyer or investor, The Weinstein
Company was eventually forced to file for bankruptcy because nobody wanted to touch it.
Any promises a company makes and fails to comply with can make it amenable to sue for
breach of contract, so companies that implement a code of conduct have a strong incentive to
ensure ethical treatment of its employees, clients, partners, as well as the public.
Outstanding employees come from all walks of life, and they all expect to be treated justly and
ethically. Companies with a code of ethics reassure potential employees that they won’t be
discriminated against, sexually harassed, intimidated, bullied, or subjected to any other type of
workplace harassment.
“In the interest of fostering an open and welcoming environment, we as contributors and
maintainers pledge to making participation in our project and our community a harassment-
free experience for everyone, regardless of age, body size, disability, ethnicity, sex
characteristics, gender identity and expression, level of experience, education, socio-economic
status, nationality, personal appearance, race, religion, or sexual identity and orientation,”
states the Contributor Covenant.
Sample codes:
1.Be inclusive: It includes race, ethnicity, culture, national origin, social and economic class,
educational level, color, immigration status, sex, age, size, family status, political belief,
religion, and mental and physical ability.
2.Be considerate.
We all depend on each other to produce the best work we can as a company. Your decisions
will affect clients and colleagues, and you should take those consequences into account when
making decisions.
3. Be respectful: An environment where people feel uncomfortable or threatened is not a
productive or creative one.
Always conduct yourself professionally. Be kind to others. Do not insult or put down others.
Harassment and exclusionary behavior aren't acceptable. This includes, but is not limited to:
● Threats of violence.
● Insubordination.
● Discriminatory jokes and language.
● Sharing sexually explicit or violent material via electronic devices or other means.
● Personal insults, especially those using racist or sexist terms..
● Advocating for, or encouraging, any of the above behavior.
5. Don't harass.
In general, if someone asks you to stop something, then stop. When we disagree, try to
understand why. Differences of opinion and disagreements are mostly unavoidable. What is
important is that we resolve disagreements and differing views constructively.
We can find strength in diversity. Different people have different perspectives on issues, and
that can be valuable for solving problems or generating new ideas. Being unable to understand
why someone holds a viewpoint doesn’t mean that they’re wrong. Don’t forget that we all make
mistakes, and blaming each other doesn’t get us anywhere.
Lawyers, paralegals and other employees of the legal profession are bound to a general code
of ethics. A few of these governing ethics include:
Lawyers, paralegals and other employees of the legal profession are bound to a general code
of ethics. A few of these governing ethics include:
● Trust - Doctors must instill a sense of trust between themselves and their patients.
● Do No Harm - Doctors cannot engage in any activity that would cause harm to their
patients.
● Privacy - Doctors cannot share the details of their patients' medical treatments or
histories without permission.
The Business World
Corporations and have codes of ethics to help workers decide if certain behaviors are
appropriate and acceptable when dealing with clients and outside agencies. Many organizations
require employees to attend yearly training on ethics and, in some cases, to sign statements
promising to adhere to all ethical guidelines laid out by the company.
Teachers and other education professionals are role models to their students. Their code of
ethics not only protects their students against mistreatment, but it also protects their sense of
fairness itself. Some code of ethics examples in education include:
Corporate Code:
A corporate code of ethics is a statement of business guidelines meant to inform worker
behavior and prevent behavior that does not fall in line with the company's mission and greater
objectives.
Ethical codes, also called codes of conduct, can vary significantly from one company to
another.
This code applies to all directors, officers, managers and employees of Credicorp and its
subsidiaries, who must read and agree to comply with the principles contained therein. Any
conduct threatening or violating our corporate code of ethics or any other internal or external
policy or regulation will not be tolerated. We encourage the prompt internal reporting of
violations of this code either to an immediate superior, to the Corporate Compliance Division,
the Audit Committee of Credicorp or anonymously through the Credicorp Reporting System.
Disciplinary measures against any violation of the code will be taken, which may be anything
from a verbal reprimand to dismissal, according to the seriousness of the misconduct.
PRINCIPLES:
1.We promote ethical conduct based on integrity, respect and transparency, and exercise the
expected behavior in relation to different daily situations, including those related to money
laundering.
2. We undertake to comply with and implement the behavioral guidelines established in order
to guarantee the indefinite reservation of the information related to money laundering
(prohibition to inform any person or entity, the fact that some information has been requested
and / or provided to the regulator).
3. We encourage responsible decisions to avoid any kind of activities and misrepresentations
that may affect the reputation of our company.
4. We promote a culture of non-discrimination and mutual respect.
5. We are committed to treat our customers fairly, offering them products and financial services
that meet their needs.
6. We encourage the fair and respectful treatment of all our collaborators, providing a safe and
healthy work environment, promoting respect, mutual support, equal opportunities, and
professional development throughout the organization.
7. We are committed to working under fair competitive practices and complying with antitrust
laws.
8. We establish transparent recruitment procedures with our suppliers.
9. We maintain adequate dissemination of our financial and non-financial information in a
clear, transparent, and timely manner.
10. We are committed to good practices to safeguard and archive information so as to ensure
their availability.
11. We protect the confidentiality of the information of our customers and collaborators.
12. We reject the misuse of inside information for personal or third-party benefits, at all
levels of the organization.
13. We continually monitor policies and practices to identify and manage potential conflicts of
interest between personal and professional relations in our business. The Board of Directors
monitors the implementation of these policies.
14. We promote the responsible use of our products to contribute to the development of the
communities where we operate.
15. We act according to the regulations of each of the markets where we operate.
Without proper guidance, different parts of the organisation may interpret the code differently,
ultimately devaluing it
introducing and implementing the code effectively will be demanding of senior management
time
the code may raise public and employee expectations to a level that the organisation is unable
to live up to
Nocommitment:
A business code of ethics has its limitations when there is no commitment from the entire
organisation. Unfortunately, no one can be force to adhere to the code but they can be
educated in this direction.
There have been numerous news reports about (often migrant) workers being treated unfairly
by employers. These are typically in clothing sweatshops, pick and pack organisations and
factories with staff supplied by unscrupulous agencies or gang masters. For obvious reasons
retailers do not want to be associated with such activities. Therefore, auditing each stage of
their supply chain is a way of ensuring their suppliers are complying with ethical trading
standards and fair employment practices.
Wages
Working hours
Temporary workers
Right to Work
An ethical culture is the foundation of effective internal controls. Every auditor knows that
internal controls are best practice and necessary to ensure compliance with applicable laws and
regulations and to ensure that there is a system of checks and balances to detect inappropriate
transactions
An ethics audit can include reviewing the code of ethics, reviewing past incidents and the
response by the individual and the organization, and interviewing employees to understand
their perspective on the organization’s ethics. Some choose to utilize different ethics audit
types. The ethics audit types vary from assessing individual employee awareness to
understanding the overall ethical culture. In the end, ethics auditing is similar to any other audit.
We approach the audit by defining an organizational objective, risks, and controls. The
objective is to build a strong ethical culture and the risks include lack of awareness, weak
incident reporting, and poor commitment from management. When considering the
repercussions of a weak ethical culture, why ethics is important in auditing.
The purpose of an ethical culture is to help steer employees to choose to do the right thing by
ensuring that company values are embedded in everyday work practices.
Whether your company is looking for effective ways to audit and monitor an ethics program
or is just getting started building out an ethical controls program, this article will walk you
through a process for creating and maintaining an ethical culture.
Company Values
An organization should have clearly stated values to establish its culture of ethics and
compliance. Values that shape a company’s ethical culture through daily work practice could
include: integrity, respect, diversity, safety, conscientiousness, creativity, and more. For
instance, safety is our company’s number one value — it might not seem an obvious choice,
but our people work in nuclear plants, manufacturing, and construction worksites that may
contain dangerous hazards.
The values chosen in Step 1 should be incorporated into the organization’s code of ethics —
our guidelines about behavior and principles to govern decision-making — and the code of
conduct, which applies the code of ethics to a range of situations and actions. Both documents
should also include high-level guidelines regarding ethics and compliance risk areas. For the
code of conduct to be effective at guiding everyday work practices, it should give direction to
employees on applying the code of ethics to specific issues that are important to the company.
Risk Assessment
Once your company has a code of ethics that employees understand and believe in, the next
step is to understand compliance risks as well as risks in the code of conduct guidelines that
you provided.
To accomplish this, perform a risk assessment to ascertain whether your company is focusing
on current business risks as a result of changes in organizations, business practices, and laws
and regulations.
An effective ethics and compliance program should include policies and procedures addressing
the particular risks facing a company. For example, policies and procedures relevant to
international trade should address risks related to import and export controls, anti-boycott
measures, and money laundering, among others.
If an employee says they are not aware of the company’s guidelines on a listed policy, refer
them to the relevant section of the code of conduct and the applicable policy.
Identify policies with which the majority of the employees were not familiar so that additional
training can be provided in these areas.
It is not sufficient for a company simply to have policies in place — there must be a program
that trains employees to be aware of relevant ethics and compliance issues. When developing
or evaluating a training program, you will want to consider:
How is this training delivered to employees? Is it an online program or live sessions? Is the
delivery method adequate to reach all employees who must take the ethics and compliance
courses?
How is one considered to have completed a course? Is there a quiz after a training course with
a minimum score requirement?
Inquiry and Reporting Mechanisms
It’s important that your ethics and compliance program includes a process for employees,
suppliers, customers and others who do business with your company to ask questions or report
concerns about ethics or violations of laws, regulations, and company policies.
Communication Program
Develop a communication plan to increase ethics awareness and remind employees that ethics
and compliance are important to the company. The most effective communication programs
should engage all audiences with specific messages about ethics using a variety of media.
At all points in the process of implementing an ethics and compliance culture, it is important
to maintain continuous program evaluation. There should be regular internal and external audits
of your ethics program, and an assessment of how often internal controls are tested. Conduct
employee surveys and focus groups to assess employee impressions of the ethics and
compliance culture.
Leadership Commitment
To achieve and maintain an ethical company culture, there must be strong commitment from
the top to create the perception that ethics and compliance is important to the company.
Leadership commitment may be the final step in this list, but it is fundamental throughout the
previous eight steps that management take responsibility for demonstrating through their
actions the importance of ethics and compliance.
The primary purpose of an ethics audit is to provide social workers with a practical way to:
• Identify pertinent ethical issues in their practice settings. What specific ethical risks do social
workers face? Are there ethical issues that arise in the work that are unique to the client
population, treatment approach, setting, program design, or staffing pattern?
• Review and assess the adequacy of their current practices. Has the practice setting addressed
compelling ethical issues? How adequate are the current practices, policies, and procedures?
What issues need to be addressed?
• Design a practical strategy to modify current practices as needed. What steps does the agency
or practice need to take to protect clients, prevent disgruntled parties from filing ethics
complaints with state licensing boards and professional organizations, and prevent ethics-
related lawsuits? Who in the practice or agency should work to address these issues? What
resources will they need? What timetable should they follow?
• Monitor the implementation of this quality assurance strategy. How can practitioners ensure
that the implementation plan has been implemented effectively? What indicators can staff
members use to assess the extent to which the audit goals have been met?
ETHICAL STANDARDS:
Ethical standards are a set of principles established by the founders of the organization to
communicate its underlying moral values. This code provides a framework that can be used as
a reference for decision making processes.
Ethical standards are a set of principles established by the founders of the organization to
communicate its underlying moral values. This code provides a framework that can be used as
a reference for decision making processes.
These standards are an important part of an organization’s culture. They establish the
parameters of behavior that owners and top executives expect from employees and also from
suppliers, at least to the extent of their relationship with the organization. A corporate
governance system will put a lot of effort into communicating and enforcing these principles.
This is mostly done through behavior modeling, which means that top executives should set
the example of how lower-level employees should act.
These principles should serve also as guidelines for decision-making processes to help
employees align their personal criteria with the company’s perspectives as different ethical
issues arise within normal business activities. This moral “compass” is crucial to maintain
unethical behaviors down to a minimum, mostly in managerial positions.
Sustainability:
Sustainability focuses on meeting the needs of the present without compromising the ability of
future generations to meet their needs. The concept of sustainability is composed of three
pillars: economic, environmental, and social—also known informally as profits, planet, and
people. Increasingly, companies are making public commitments to sustainability through
actions like reducing waste, investing in renewable energy, and supporting organizations that
work toward a more sustainable future.
These companies can achieve their sustainability needs by cutting emissions, lowering their
energy usage, sourcing products from fair-trade organizations, and ensuring their physical
waste is disposed of properly and with as small a carbon footprint as possible
Sustainability focuses on meeting the needs of the present without compromising the ability of
future generations to meet their needs.
Investors can be wary of companies that commit to sustainability. Although the optics can be
beneficial to share price, investors worry about companies being transparent with their earnings
results.
Big brands often make pledges to sustainability, but it often takes a long time to achieve
sustainability goals.