IK Multimediaa

License Agreement

Installation/Authorization
Manual
License Agreement
END-USER LICENSE AGREEMENT FOR IK Multimedia Product
Please­read­this­document­carefully­before­breaking­the­seal­on­the­media­package.­This­agreement­
licenses­the­enclosed­software­to­you­and­contains­warranty­and­liability­disclaimers.
By­breaking­the­seal­on­the­media­envelope,­you­are­confirming­to­have­taken­notice­of­terms­and­
conditions­of­this­agreement­and­you­acknowledge­your­acceptance­of­the­software­as­well­as­your­
acceptance­of­the­terms­of­this­agreement.­If­you­do­not­wish­to­do­so,­do­not­break­the­seal.­Instead,­
promptly­return­the­entire­package,­including­the­unopened­media­package,­to­the­dealer­from­whom­
you­have­obtained­it,­for­a­full­refund.
1)­DEFINITIONS
“EULA”­means­this­end­user­license­agreement
“IK­Multimedia­Product”­means­the­software­program­included­in­the­enclosed­package,­and­all­related­
updates­supplied­by­IK­Multimedia.
“IK­Multimedia­Product”­means­the­software­program­and­hardware­(if­any)­included­in­the­enclosed­
package,­the­related­documentation,­models,­multimedia­content­(such­as­animation,­sound­and­graph-
ics)­and­all­related­updates­supplied­by­IK­Multimedia.
“Not­for­resale­(NFR)­Version”­means­a­version­of­IK­Multimedia­Product,­so­identified,­is­intended­for­
review­and­evaluation­purposes,­only.
2)­LICENSE
The­“IK­Multimedia­Product”­is­protected­by­copyright­laws­and­international­copyright­treaties,­as­well­
as­other­intellectual­property­laws­and­treaties.­The­“IK­Multimedia­Product”­is­licensed,­not­sold.­This­
EULA­grants­you­the­rights­as­specified­here­below.­All­other­actions­and­means­of­usage­are­reserved­
to­the­written­permission­of­the­right­holder­IK­Multimedia­Production­Srl:
Applications Software.­The­“IK­Multimedia­Product”­may­be­used­only­by­you.­You­may­install­and­
use­the­“IK­Multimedia­Product”,­or­any­prior­version­thereof­for­the­same­operating­system,­on­up­to­
five­(5)­computers,­provided­that­(a)­each­computer­is­owned­by­(or­leased­to)­and­under­the­exclusive­
control­of­the­licensee;­(b)­the­program(s)­shall­NOT­be­used­simultaneously­on­more­than­one­machine,­
and­(c)­any­computer(s)­with­IK­Multimedia­software­installed­shall­not­be­sold,­rented,­leased,­loaned­
or­otherwise­be­removed­from­the­licensee’s­possession­without­first­removing­(uninstalling)­the­
licensed­software,­except­as­provided­in­Paragraph­4­(below)­pertaining­to­“Software­Transfer”.
Storage/Network use.­You­may­also­store­or­install­a­copy­of­the­“IK­Multimedia­Product”­on­a­storage­
device,­such­as­a­network­server,­used­only­to­install­or­run­the­“IK­Multimedia­Product”­on­your­other­
computers­over­an­internal­network;­however,­you­must­acquire­and­dedicate­a­distinct­license­for­each­
user­of­the­“IK­Multimedia­Product”­from­the­storage­device.­Any­given­license­for­the­“IK­Multimedia­
Product”­may­not­be­shared­or­used­concurrently­or­otherwise­on­different­computers­or­by­different­
developers­in­a­given­organization.
3)­AUTHORIZATION
The­“IK­Multimedia­Product”­only­functions­when­you­have­authorized­it.­The­“IK­Multimedia­Product”­
will­be­authorized­upon­completing­the­authorization­procedure.­Once­your­product­is­authorized,­you­
may­use­it.
You­agree­to­follow­the­authorization­procedure­and­will­provide­true,­accurate­and­complete­informa-
tion­about­yourself.­If­you­provide­any­information­that­is­untrue,­inaccurate,­not­correct­or­incomplete,­
or­IK­Multimedia­has­reasonable­grounds­to­suspect­that­such­information­is­untrue,­inaccurate,­not­
correct­or­incomplete,­IK­Multimedia­has­the­right­to­suspend­or­to­revoke­the­license.
The­termination­of­the­license­shall­be­without­prejudice­to­any­rights,­whatsoever,­of­IK­Multimedia.

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4)­DESCRIPTION­OF­OTHER­RIGHTS­AND­LIMITATIONS

Limitations on Reverse Engineering, Decompilation, and Disassembly.­You­may­not­reverse­engineer,­

decompile,­or­disassemble­the­“IK­Multimedia­Product”,­except­and­only­to­the­extent­that­such­activ-
ity­is­expressly­permitted­by­applicable­law­notwithstanding­this­limitation­of­components.­The­“IK­
Multimedia­Product”­is­licensed­as­a­single­product.­Its­component­parts­may­not­be­separated­for­use­
on­more­than­one­computer.
Not for Resale Version.­If­the­“IK­Multimedia­Product”­is­labeled­“Not­for­Resale”­or­“NFR”­or­
“Evaluation­Copy”,­then,­notwithstanding­other­sections­of­this­EULA,­you­may­not­sell,­or­otherwise­
transfer­the­“IK­Multimedia­Product”.
Rental.­You­may­not­rent,­lease,­or­lend­the­“IK­Multimedia­Product”­to­any­party.
Software Transfer.­You­may­not­transfer,­license­or­sublicense­your­rights­as­Licensee­of­the­software­
or­any­IK­Multimedia­product,­as­licensed­to­you­under­this­agreement­without­prior­written­consent­
of­the­rights­owner.­The­carrier­on­which­the­IK­Multimedia­product­has­been­distributed­may­be­trans-
ferred­or­otherwise­made­available­to­any­third­party­only­with­the­prior­written­consent­of­the­rights­
owner­and­provided­that­(a)­the­original­media­and­license(s)­accompany­the­carrier­and­(b)­the­party­
transferring­the­media­does­not­retain­a­copy­of­the­media.
5)­UPGRADES
If­the­“IK­Multimedia­Product”­is­labeled­or­otherwise­identified­by­IK­Multimedia­as­an­“upgrade”,­you­
must­be­properly­licensed­to­use­a­product­identified­by­IK­Multimedia­as­being­eligible­for­the­upgrade­
in­order­to­use­the­“IK­Multimedia­Product”.
An­“IK­Multimedia­Product”­labeled­or­otherwise­identified­by­IK­Multimedia­as­an­upgrade­replaces­
and/or­supplements­the­product­that­formed­the­basis­for­your­eligibility­for­such­upgrade.­You­may­use­
the­resulting­upgraded­product­only­in­accordance­with­the­terms­of­this­EULA.­If­the­“IK­Multimedia­
Product”­is­an­upgrade­of­a­component­of­a­package­of­software­programs­that­you­licensed­as­a­single­
product,­the­“IK­Multimedia­Product”­may­be­used­and­transferred­only­as­part­of­that­single­product­
package­and­may­not­be­separated­for­use­on­more­than­one­computer.
6)­DUAL-MEDIA­SOFTWARE
You­may­receive­the­“IK­Multimedia­Product”­in­more­than­one­medium.­You­may­not­loan,­rent,­lease,­
or­otherwise­transfer­the­other­medium­to­another­user,­except­as­part­of­the­permanent­transfer­(as­
provided­above)­of­the­“IK­Multimedia­Product”.
7)­LIMITED­WARRANTY
IK­Multimedia­warrants­to­the­original­purchaser­of­the­computer­software­product,­for­a­period­of­
ninety­(90)­days­following­the­date­of­original­purchase,­that­under­normal­use,­the­software­program­
and­the­user­documentation­are­free­from­defects­that­will­materially­interfere­with­the­operation­of­
the­program­as­described­in­the­enclosed­user­documentation.
8)­WARRANTY­CLAIMS

To­make­a­warranty­claim­under­the­above­limited­warranty,­please­return­the­product­to­the­point­
of­purchase,­accompanied­by­proof­of­purchase,­your­name,­your­return­address­and­a­statement­of­
the­defect,­or­send­the­CD(s)­to­us­at­the­below­address­within­ninety­(90)­days­of­purchase.­Include­
a­copy­of­the­dated­purchase­receipt,­your­name,­your­return­address­and­a­statement­of­the­defect.­
IK­Multimedia­or­its­authorized­dealer­will­use­reasonable­commercial­efforts­to­repair­or­replace­the­
product­and­return­it­to­you­(postage­prepaid)­or­issue­to­you­a­credit­equal­to­the­purchase­price,­at­
its­option.
9)­LIMITATIONS­ON­WARRANTY
IK­Multimedia­warrants­only­that­the­program­will­perform­as­described­in­the­user­documentation.­No­
other­advertising,­description­or­representation,­whether­made­by­a­IK­Multimedia­dealer,­distributor,­
agent­or­employee,­shall­be­binding­upon­IK­Multimedia­or­shall­change­the­terms­of­this­warranty.

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 EXCEPT AS STATED ABOVE, IK MULTIMEDIA MAKES NO OTHER WARRANTY, EXPRE
REGARDING THIS PRODUCT. IK MULTIMEDIA DISCLAIMS ANY WARRANTY THA
FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OF MERCHANTAB
LIMITED TO A NINETY (90) DAY DURATION OF THIS LIMITED EXPRESS WARRANTY A
EXPRESSLY AND SPECIFICALLY DISCLAIMED. IK MULTIMEDIA SHALL NOT BE L
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF IK MULTIMEDIA
AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT IK MULTIMEDI
SHALL NOT BE RESPONSIBLE OR LIABLE FOR THE LOSS OF PROFITS OR REVENUES,
OR COSTS AS A RESULT OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FRO
CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL IK MULT
EXCEED THE PURCHASE PRICE OF THIS PRODUCT.
10)­CHOICE­OF­LAW
You­agree­that­any­and­all­claims,­suits­or­other­disputes­arising­from­your­use­of­the­software­shall­be­
determined­in­accordance­with­the­laws­of­Italy,­in­the­event­IK­Multimedia,­is­made­a­party­thereto.­
You­agree­to­submit­to­the­jurisdiction­of­the­court­in­Modena,­Italy­for­all­actions,­whether­in­contract­
or­in­tort,­arising­from­your­use­or­purchase­of­the­software.
11)­GENERAL
This­Agreement­contains­the­complete­agreement­between­the­parties­with­respect­to­the­subject­mat-
ter­hereof,­and­supersedes­all­prior­or­contemporaneous­agreements­or­understandings,­whether­oral­
or­written.­All­questions­concerning­this­Agreement­shall­be­directed­to:
IK­Multimedia­Production­srl
Via­dell’Industria­46
41122­Modena
Italy
©­2007-2012­IK­Multimedia­Production­srl.­All­rights­reserved.

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Chapter 1 - System Requirements
The­following­are­the­system­requirements­for­using­your­IK­Multimedia­product.
Mac® (32 and 64 bit)
Minimum:­1.5­GHz­Intel­processor,­1­GB­of­RAM,­Mac­OS­X­10.5­or­later.
Note:­PPC­CPU­is­no­longer­supported.

Windows® (32 and 64 bit)

Minimum:­Intel®­Pentium­4®­2.4­GHz­or­Intel®­Core™­Duo­or­AMD­Athlon™­64,­1­GB­of­RAM,­
Windows­XP,­Windows­Vista­or­Windows­7.

TDM plug-in
When­available,­TDM­plug-in­requires­Pro­Tools­HD­Accel.

Chapter 2 - Installation
Mac®
NOTE:­in­order­to­be­able­to­install­and­uninstall­IK­Multimedia­products­in­your­Macintosh­computer­
you­must­be­a­user­with­Administrator­rights.

Double-click­on­the­‘Install’­icon­and­follow­the­onscreen­instructions.
The­Standalone­version­is­installed­in­your­“Applications”­folder.
­
Documentation­is­placed­in:
Library­/­Documentation­/­IK­Multimedia­/
Uninstall­
Double-click­on­the­‘Uninstall’­icon­and­follow­the­onscreen­instructions.

Windows®
NOTE:­in­order­to­be­able­to­install­and­uninstall­IK­Multimedia­products­in­a­computer­equipped­with­
Windows,­you­must­be­a­user­with­Administrator­rights.
Double-click­on­the­‘Install’­icon­and­follow­the­onscreen­instructions.­The­installer­asks­you­to­confirm­the­
destination­folder.­In­the­destination­folder­you­will­also­find­the­documentation.
To­launch­the­Standalone­version­go­to:
Start­menu,­All­Programs
The­default­destination­folder­is:
Program­Files­\­IK­Multimedia­\
Uninstall
In­the­‘Start’­menu,­select­‘Control­Panel’.­
Double-click­‘Add­or­Remove­Programs’.­A­list­of­the­software­installed­in­your­system­is­displayed.­
Select­the­IK­Multimedia­product­you­want­to­uninstall­and­click­the­‘Remove’­button.­All­the­components­will­
be­removed­from­your­system.­If­you­added­or­changed­files­after­the­installation,­it­may­be­that­some­files­and­
folders­are­not­removed.­Delete­them­manually,­from­the­destination­folder­you­selected­during­installation.­

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Chapter 3 - The New Authorization Manager
The­Authorization­Manager­is­a­standalone­application­that­is­used­to­authorize­your­IK­Multimedia­
products,­and­it­will­be­included­in­every­product­and­updates­released­after­October­2010.
All­products­and­updates­that­came­out­before­the­release­of­the­Authorization­Manager­can­be­autho-
rized­in­two­different­ways:
•­ with­the­old­Authorization­Wizard­that­starts­after­running­the­product
•­ with­the­new­standalone­version­of­the­Authorization­Manager*
We strongly suggest authorizing all products with the new Authorization Manager as it makes the
authorization process faster and easier.
In case you accidentally start the old Authorization Wizard please cancel the process, install the lat
version of the Authorization Manager (downloadable from www.ikmultimedia.com/products),
authorize your product from there.
*­Products­not­supported­by­the­Authorization­Manager:
•­AmpliTube­ver­1.x •­SampleTank­2­SE •­All­T-RackS­Plug-Ins­ver.­1.x
•­AmpliTube­LE­ver.­1.x •­T-RackS­24
•­SampleTank­ver.­1.x •­T-RackS­Standalone­ver.­1.x

To­register­one­of­these­products,­visit­www.ikmultimedia.com/registration.­To­authorize­the­product,­
launch­it­and­follow­the­on-screen­steps­in­its­Authorization­Wizard.

Chapter 4 - Starting with the Authorization Manager

To­start­the­Authorization­Manager,­double-click­on­the­Authorization­Manager­icon­located­in:
Macintosh:­“Applications”­folder­­|­Windows:­Start­menu,­All­Programs
The­Authorization­Manager­guides­you­through­the­authorization­process­of­your­software.­When­launch-
ing­the­Authorization­Manager­a­Welcome­page­will­appear.­Click­NEXT­to­proceed­to­the­next­step.­Click­
CANCEL­to­close­the­Authorization­Manager­and­use­the­software­within­the­10­day­trial­period.­

figure­4.1­-­Welcome­page
Anytime­you­need­some­explanations­about­the­page­you­are­in,­just­click­on­the­‘?’­(Help)­button­in­the­
bottom-left­part­of­the­Authorization­Manager­window.

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 The­‘i’­button­will­give­you­information­about­the­current­version­of­the­Authorization­Manager­and­
links­to­the­IK­Multimedia­website,­our­FAQ­pages­and­Customer­Support.

figure­4.2­-­Information­page
After­clicking­on­NEXT,­the­Authorization­Manager­will­check­your­Internet­connection­and­determine­if­you­can­
proceed­with­the­online­or­the­offline­authorization­procedure.­Let’s­have­a­look­at­the­ONLINE­procedure­first.

Chapter 5 - Online authorization procedure

After­checking­the­Internet­connection,­the­Authorization­Manager­will­also­verify­if­your­version­of­the­
Authorization­Manager­is­the­latest­available­one.­If­not,­you­will­be­asked­to­update­before­continu-
ing.­The­UPDATE­button­will­take­you­to­the­online­page­on­the­IK­Multimedia­website­where­you­can­
download­the­latest­version­of­the­Authorization­Manager.­

figure­5.1­-­Version­check

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 Install­the­latest­version­and­restart­the­Authorization­Manager.

In­the­next­step,­you­must­specify­if­you­already­have­an­IK­Multimedia­account­or­not.­Choose­NEW­
USER­if­you­have­never­registered­or­authorized­an­IK­Multimedia­product­before.­Choose­REGISTERED­
USER­if­you­have­an­account.

figure­5.2­-­New/Registered­User­selection­page

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Chapter 6 - New User
Click­on­NEW­USER,­and­you­will­be­automatically­redirected­to­the­“New­User­Registration”­web­page.
https://www.ikmultimedia.com/newuser
Fill­in­all­the­requested­fields,­and­choose­your­USER­NAME­and­PASSWORD.
To­complete­the­registration­process,­click­on­the­confirmation­link­that­you­will­receive­by­E-mail.

Once­your­E-mail­address­has­been­verified,­your­account­will­be­created,­and­you­will­be­able­to­
complete­the­authorization­process­and­to­log­in­to­your­USER­AREA­on­the­IK­Multimedia­website.
In­the­USER­AREA­you­will­be­able­to:
•­ Request­more­authorization­codes
•­ Review­your­authorizations
•­ Submit­a­support­request
•­ Download­the­latest­updates­and­upgrades­(+­free­content)
•­ Download­sound­libraries­(in­case­you­purchased­them­online­via­download)
•­ Manage­your­personal­data­(i.e.,­update­your­email­address)
•­ Change­your­USER­NAME­and­PASSWORD
•­ Take­advantage­of­promotions
•­ Share­presets
•­ View­your­JamPoints­and­more
To­complete­the­authorization­process,­enter­the­USER­NAME­and­PASSWORD­you­just­created­in­the­
Authorization­Manager­fields.
Check­the­“Remember­Me”­box­to­allow­the­Authorization­Manager­to­store­your­login­details.­This­way­
you­will­be­able­to­skip­the­login­page­next­time­you­authorize­an­IK­Multimedia­product­and­proceed­
directly­to­the­serial­number­entry­page­by­clicking­NEXT­(see­Chapter­8­-­Inserting­Serial­Number).

figure­6.1­-­New­User­login

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Chapter 7 - Registered User
If­you­are­an­IK­Registered­User­this­means­that­you­already­have­an­IK­User­Area­account­and­the­
related­login­details.­On­the­following­page,­insert­your­User­Name­and­Password.­Check­the­Remember­
me­checkbox­to­avoid­having­inserting­your­User­Name­and­Password­again­the­next­time­you­autho-
rize­an­IK­Multimedia­product.­

figure­7.1­-­Existing­User­login
After­clicking­on­NEXT­you­will­be­able­to­proceed­to­the­Serial­Number­insertion­page­(see­Chapter­8­-­
Inserting­Serial­Number).­If­you­don’t­remember­your­login­details­just­click­on­the­FORGOT­PASSWORD?­
button.­The­FORGOT­PASSWORD?­button­will­take­you­to­the­Password­reminder­page.­Insert­your­email­
address­and­click­on­SUBMIT­to­receive­a­message­including­your­User­Name­and­Password.

figure­7.2­-­Password­reminder
The email address that you insert has to be the same registered in your IK User Area.­If­you­registere
an­email­address­that­is­no­longer­valid­and­you­want­to­update­it,­just­contact­IK­Customer­Support­at­
www.ikmultimedia.com/contact.
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Chapter 8 - Inserting Serial Number
The­Serial­Number­is­the­code­written­on­the­Registration­Card­(included­with­your­IK­boxed­product,­inside­
the­license­envelope)­or­the­one­that­has­been­delivered­to­you­(e.g.­Online­purchase,­such­as­a­Digital­
Delivery,­or­update).­Type­the­Serial­Number­in­the­fields­manually­or­by­clicking­on­the­PASTE­button.

figure­8.1­-­Serial­Number­insertion­page
Once­the­Serial­Number­has­been­properly­inserted­a­green­circle­will­appear,­showing­that­the­code­
has­been­entered­correctly.­If­a­red­circle­is­displayed,­the­Serial­Number­inserted­is­not­correct­and­you­
will­be­asked­to­retype­it­in­the­fields.
After­inserting­a­valid­Serial­Number,­the­PASTE­button­will­change­its­name­to­ADD­SERIAL­NUMBER,­
allowing­you­to­add­more­Serial­Numbers­and­authorize­several­products­at­once.

figure­8.2­-­Adding­Serial­Number

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 The­LOGOUT­button­lets­you­return­to­the­“New/Registered­User­selection”­page­(see­figure­5.2)­and­
authorize­products­with­a­different­user­account.­
After­you­inserted­all­the­Serial­Numbers­that­you­need­to­authorize­just­press­the­NEXT­button­to­go­
to­the­next­step­of­the­authorization­procedure.
The­Authorization­Manager­will­authorize­only­the­products­that­are­installed­on­your­computer.­You­can­download
any­product­that­is­not­on­your­computer­by­clicking­on­the­corresponding­DOWNLOAD­button.­After­installing­al
the­products­in­the­list­come­back­to­the­Authorization­Manager­and­click­on­DONE­to­complete­the­procedure.

figure­8.3­-­Not­installed­products
The­last­page­of­the­Authorization­Manager­shows­you­the­list­of­all­the­products­that­you­authorized­in­the­
current­session.­From­now­on­the­authorized­products­will­run­without­any­time­or­functional­restriction.
Click­on­the­User­Area­link­to­access­your­User­Area­and­all­its­features.­Close­the­Authorization­
Manager­by­clicking­the­DONE­button.

figure­8.4­-­Final­page
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Chapter 9 - Offline authorization procedure
If­the­Authorization­Manager­sees­that­your­computer­is­not­connected­to­the­Internet,­it­will­ask­you­
to­retry­or­proceed­with­the­OFFLINE­procedure.­If­you­forgot­to­activate­your­Internet­connection,­
just­restore­it,­and­then­click­the­RETRY­button;­the­ONLINE­AUTHORIZATION­process­will­start.­In­
case­your­computer­doesn’t­have­a­connection­or­you­prefer­to­not­connect­it­to­the­Internet,­click­the­
OFFLINE­AUTHORIZATION­button.

figure­9.1­-­Internet­Connection­not­available
To­authorize­your­product­or­unlock­your­Custom­Shop­models­(see­Chapter­10­for­Custom­Shop)­with­
a­computer­that­is­not­connected­to­Internet,­follow­these­steps:
1.­ Save­the­authorization­request­file­(Authorization­Request.html)­on­the­computer­that­is­not­
connected­to­the­Internet.
2.­ Copy­the­file­to­a­computer­that­is­connected­to­the­Internet­while­keeping­the­Authorization­
Manager­open­on­the­first­computer.
3.­ Double-click­the­‘Authorization­Request.html’­file­on­the­computer­that­is­connected­to­the­
Internet.­It­will­open­your­browser.
4.­ Follow­the­instructions­on­your­browser.­The­last­step­will­ask­you­to­save­a­second­file­
(Authorization.xml)­on­the­computer­that­is­connected­to­the­Internet.
5.­ Copy­the­‘Authorization.xml’­file­to­the­computer­that­is­not­connected­to­the­Internet.
6.­ Load­the­‘Authorization.xml’­file­in­the­Authorization­Manager­on­the­computer­that­is­not­
connected­to­the­Internet­to­authorize­your­software.

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 The­first­page­will­let­you­create­the­authorization­request­file­(Authorization­Request.html)­on­the­computer­
that­is­not­connected­to­the­Internet.­Click­the­SAVE­AUTHORIZATION­FILE­button­to­create­the­‘Authorization
Request.html’­file­to­copy­the­current­computer­details­to­the­one­that­has­an­Internet­connection.­Choose­
carefully­where­to­save­the­file­(on­your­Desktop­will­be­fine)­because­you­will­have­to­transfer­it­to­the­
computer­that­is­connected­to­the­Internet­in­the­next­step.

figure­9.2­-­Save­the­‘Authorization­Request.html’­file
Click­the­NEXT­button­after­saving­the­‘Authorization­Request.html’­file.
Copy­the­‘Authorization­Request.html’­file­you­have­just­saved­and­transfer­it­(with­a­USB­drive,­etc.)­
to­a­computer­that­is­connected­to­the­Internet.­After­you­have­transferred­the­file,­double-click­it­and­
follow­the­instructions.
Don’t close the Authorization Manager­as­you­will­have­to­return­back­to­this­page­after­completing­all­
the­steps­on­the­computer­that­is­connected­to­the­Internet.

figure­9.3­-­Copy­the­‘Authorization­Request.html’­file­to­a­computer­that­is­connected­
­ to­the­Internet
­14
After­double-clicking­the­‘Authorization­Request.html’­file,­your­browser­will­open­to­show­the­follow-
ing­page­(figure­9.4).­Starting­from­this­page,­you­will­be­able­to­do­the­same­operations­available­for­
the­ONLINE­authorization­procedure:
•­ login­as­an­existing­user­or­a­new­user
•­ retrieve­your­login­details
•­ authorize­one­or­multiple­Serial­Numbers
•­ authorize­your­Custom­Shop­models­(see­Chapter­10)

figure­9.4­-­Login­as­Registered­User­or­New­User­option
Enter­your­User­Name­and­Password,­then­click­the­LOGIN­button.­If­you­are­not­an­existing­IK­User,­
click­the­“New­User”­link­to­create­your­account­at­IK­and­choose­your­User­Name­and­to­receive­your­
Password.
In­the­following­page­(figure­9.5),­add­one­or­more­serial­numbers­of­your­products,­then­click­DONE­to­
proceed­with­the­authorization­process.

figure­9.5­-­Enter­the­serial­numbers­for­your­products

­15
 The­final­page­displayed­on­your­browser­will­show­all­the­authorized­products­(figure­9.6).­Click­the­
DONE­button­to­create­the­‘Authorization.xml’­file­that­you­will­need­to­authorize­the­products­on­the­
computer­that­is­not­connected­to­the­Internet.

figure­9.6­-­XML­authorization­file­creation
IMPORTANT: To finish the authorization process, you must make sure that all the produc
authorized are installed on the computer that is not connected to the Internet. If­you­have­not­installed
the­products­yet,­please­download­the­installers­from­the­links­beside­each­product­name­and­install­them­
on­the­computer­that­is­not­connected­to­the­Internet­before­loading­the­‘Authorization.xml’­file­into­the­
Authorization­Manager.
Now­you­can­proceed­to­copy­the­‘Authorization.xml’­file­to­the­computer­that­is­not­connected­to­the­
Internet.
Return­to­the­Authorization­Manager­page­that­you­have­left­open­on­the­computer­that­is­not­con-
nected­to­the­Internet­and­press­the­NEXT­button.­The­following­page­will­appear:

figure­9.7­-­Loading­XML­authorization­file
Click­the­LOAD­AUTHORIZATION­FILE­button­to­load­the­‘Authorization.xml’­file­you­transferred­fro
computer­that­is­connected­to­the­Internet.­Please­note­that­the­‘Authorization.xml’­file­is­different­from­the­
one­you­created­by­clicking­on­the­SAVE­AUTHORIZATION­FILE­button­(Authorization­Request.html).­After­

­16
 loading­the­‘Authorization.xml’­file­click­on­the­NEXT­button­to­proceed­to­the­final­page­(see­figure­8.4­-­Final­
page).­In­case­the­products­authorized­are­not­installed,­the­Authorization­Manager­will­display­the­‘Not­
installed­products’­message­(see­figure­8.3­-­Not­installed­products).

Chapter 10 - Unlock Custom Shop models / Offline authorization proced

If­you­are­using­AmpliTube­on­a­computer­that­is­not­connected­to­the­Internet,­you­will­not­be­able­to­
access­the­Custom­Shop.
In­order­to­access­the­Custom­Shop,­you­first­need­to­install­and­authorize­AmpliTube­on­a­different­
computer­that­is­connected­to­the­Internet.­After­this,­you­can­access­the­Custom­Shop­to­buy­gear­
models.­The­new­gear­models­you­purchase­will­be­immediately­available­in­the­AmpliTube­version­
installed­on­the­computer­connected­to­the­Internet.
To­unlock­the­same­gear­models­in­the­AmpliTube­version­installed­on­the­computer­that­is­not­
connected­to­the­Internet,­you­need­to­launch­the­Authorization­Manager­and­click­the­OFFLINE­
AUTHORIZATION­button.

figure­10.1­-­Internet­Connection­not­available
To­unlock­your­Custom­Shop­models­with­a­computer­that­is­not­connected­to­Internet,­follow­these­steps:
1.­ Save­the­authorization­request­file­(Authorization­Request.html)­on­the­computer­that­is­not­
connected­to­the­Internet.
2.­ Copy­the­file­to­a­computer­that­is­connected­to­the­Internet­while­keeping­the­Authorization­
Manager­open­on­the­first­computer.
3.­ Double-click­the­‘Authorization­Request.html’­file­on­the­computer­that­is­connected­to­the­
Internet.­It­will­open­your­browser.
4.­ Follow­the­instructions­on­your­browser.­The­last­step­will­ask­you­to­save­a­second­file­
(Authorization.xml)­on­the­computer­that­is­connected­to­the­Internet.
5.­ Copy­the­‘Authorization.xml’­file­to­the­computer­that­is­not­connected­to­the­Internet.
6.­ Load­the­‘Authorization.xml’­file­in­the­Authorization­Manager­on­the­computer­that­is­not­
connected­to­the­Internet­to­authorize­your­software.

­17
 The­first­page­will­let­you­create­the­authorization­request­file­(Authorization­Request.html)­on­the­computer­
that­is­not­connected­to­the­Internet.­Click­the­SAVE­AUTHORIZATION­FILE­button­to­create­the­‘Authorization
Request.html’­file­that­is­necessary­to­bring­the­current­computer­details­to­the­one­that­has­an­Internet­
connection.­Choose­carefully­where­to­save­the­file­(on­your­Desktop­will­be­fine)­because­you­will­have­to­
transfer­it­to­the­computer­that­is­connected­to­the­Internet­in­the­next­step.

figure­10.2­-­Save­the­‘Authorization­Request.html’­file
Click­on­the­NEXT­button­after­saving­the­‘Authorization­Request.html’­file.
Take­the­‘Authorization­Request.html’­file­you­have­just­saved­and­copy­it­(with­a­USB­drive,­etc.)­to­
a­computer­that­is­connected­to­the­Internet.­After­you­have­transferred­the­file,­double-click­it­and­
follow­the­instructions.
Don’t close the Authorization Manager­as­you­will­have­to­return­back­to­this­page­after­having­com-
pleted­all­the­steps­on­the­computer­that­is­connected­to­the­Internet.

figure­10.3­-­Copy­the­‘Authorization­Request.html’­file­to­a­computer­that­is­connected­
­ to­the­Internet
­18
After­double-clicking­the­‘Authorization­Request.html’­file­your­browser­will­open,­to­show­the­follow-
ing­page­(figure­10.4).­

figure­10.4­-­Login­as­Registered­User­or­New­User­option
Enter­your­User­Name­and­Password­then­click­the­LOGIN­button.­
On­the­following­page­(figure­10.5),­click­the­“If­you­want­to­unlock­Custom­Shop­models­click­here”­link.

figure­10.5­-­Click­the­link­to­unlock­Custom­Shop­models
The­final­page­displayed­on­your­browser­will­ask­you­to­create­the­‘Authorization.xml’­file­(figure­10.6).­
Click­the­DONE­button­to­create­the­‘Authorization.xml’­file­that­you­need­to­unlock­the­Custom­Shop­
gear­models­on­the­computer­that­is­not­connected­to­the­Internet.

figure­10.6­-­XML­authorization­file­creation
IMPORTANT: To finish the authorization process, you must make sure that AmpliTube is installe
computer that is not connected to the Internet. If­you­have­not­installed­the­product­yet,­please­install­it­
on­the­computer­that­is­not­connected­to­the­Internet­before­loading­the­‘Authorization.xml’­file­into­the­
Authorization­Manager.
­19
 Now­you­can­proceed­to­copy­the­‘Authorization.xml’­file­to­the­computer­that­is­not­connected­to­the­
Internet.
Return­to­the­Authorization­Manager­page­that­you­have­left­open­on­the­computer­that­is­not­con-
nected­to­the­Internet­and­press­the­NEXT­button.­The­following­page­will­appear:

figure­10.7­-­Loading­XML­authorization­file
Click­the­LOAD­AUTHORIZATION­FILE­button­to­load­the­‘Authorization.xml’­file­you­transferred­fro
computer­that­is­connected­to­the­Internet.­Please­note­that­the­‘Authorization.xml’­file­is­different­from­
the­one­you­created­by­clicking­on­the­SAVE­AUTHORIZATION­FILE­button­(Authorization­Request.h
After­loading­the­‘Authorization.xml’­file,­click­on­the­NEXT­button­to­proceed­to­the­final­page­(see­figure­
8.4­-­Final­page).­In­case­AmpliTube­not­installed,­the­Authorization­Manager­will­display­the­‘Not­installed­
products’­message­(see­figure­8.3­-­Not­installed­products).

­20
Chapter 11 - Troubleshooting
Where can I find my product Serial Number?
The­Serial­Number­is­written­on­the­Registration­Card­(included­with­your­IK­product,­inside­the­license­
envelope)­or­in­the­email­you­received­from­DigitalDelivery@ikmultimedia.com­(if­you­purchased­
the­product­as­‘Downloadable­only­version’).­In­the­snapshot,­please­check­its­exact­location­on­the­
Registration­Card.

1)­Here­you­can­find­your­SERIAL­NUMBER

2)­At­the­bottom­of­the­registration­card­a­legend­helps­you­identify­the­
characters­in­your­SERIAL­NUMBER

figure­11.1­-­Registration­Card
For­clear­character­identification,­please­refer­to­the­legend.­
IMPORTANT:­the­number­zero­can­easily­be­identified­in­your­Serial­Number­because­it­is­crossed­
by­a­line.

Why is the Wizard/Authorization Manager rejecting my Serial Number?

Probably­because­of­a­typo,­here­are­some­common­errors:
•­ Typing­a­0­(“zero”­number)­instead­of­an­O­(“o”­letter)
•­ Typing­1­(“one”­number)­instead­of­an­I­(“i”­letter)
•­ Typing­2­(“two”­number)­instead­of­a­Z­(“z”­letter)
•­ Typing­5­(“five”­number)­instead­of­an­S­(“s”­letter)
•­ Typing­8­(“eight”­number)­instead­of­a­B­(“b”­letter)
•­ Typing­a­“.”­(point)­instead­of­a­“-”­(minus)
Suggestions
•­ If­possible,­please­copy­and­paste­the­information
•­ Cut­off­all­the­leading­and­trailing­spaces
•­ Please­type­all­codes­in­UPPERCASE­during­the­installation­and­registration­process
•­ Check­that­the­Serial­Number­that­you­are­entering­is­in­correlation­with­the­product­installed

­21
 How can I authorize my product on another computer?

To­authorize­your­product­on­another­computer­just­follow­these­instructions:
•­ Install­the­product­and­the­Authorization­Manager­on­that­computer
•­ Run­the­Authorization­Manager

I need to log in into the User Area but I forgot my User Name and Password. What should I do?
You­can­retrieve­your­User­Area­login­details­in­two­different­ways:
•­ Run­the­Authorization­Manager­and­follow­the­steps­until­you­reach­the­login­page.­Here­
you­just­have­to­click­on­the­‘Forgot­password?’­button­and­submit­your­email­address.­Your­
login­details­will­be­sent­to­your­email­account.­In­case­you­have­checked­the­‘Remember­me’­
checkbox­before­and­are­not­able­to­access­the­login­page,­just­click­on­the­LOGOUT­button.
•­ Go­to­www.ikmultimedia.com,­click­on­‘I­forgot­my­username­and/or­password’­and­submit­
your­email­address.­Your­login­details­will­be­sent­to­your­email­account.

I just bought an IK Multimedia software. What should I do to register and authorize my new prod
Just­run­the­Authorization­Manager­and­follow­the­instructions.­
In­case­you­don’t­have­the­Authorization­Manager,­you­can­download­it­for­free­from­the­Products­
page­of­our­website­at:­www.ikmultimedia.com/products.

­22
IK Multimedia Production srl,­Via­dell’Industria­46,­41122,­Modena,­Italy.
Phone:­+39-059-285496­-­Fax:­+39-059-2861671­
IK Multimedia US LLC,­1153­Sawgrass­Corporate­Pkwy.­Sunrise,­FL­33323
Phone:­(954)­846-9101­-­Fax:­(954)­846-9077
www.ikmultimedia.com

All­specifications­are­subject­to­change­without­further­notice.
©­2007-2012­IK­Multimedia­Production­srl.
Mac­and­the­Mac­logo­are­trademarks­of­Apple­Computer,­Inc.,­
registered­in­the­U.S.­and­other­countries.­
Windows­and­the­Windows­logo­are­trademarks­or­registered­trademarks­
of­Microsoft­Corporation­in­the­United­States­and/or­other­countries.

­23
PN:­MNI-IK-0010