Revision history

After publication of this service manual, the parts and mechanism may be subject to change for
improvement of their performance.
Therefore, the descriptions given in this service manual may not coincide with the actual machine.

When any change has been made to the descriptions in the service manual, a revised version will be
issued with a revision mark added as required.

Revision mark:
• To indicate clearly a specific section revised within text, 1 is shown at the left margin of the
corresponding revised section.
The number inside 1 represents the number of times the revision has been made.

• To indicate clearly a specific page that contains a revision or revisions, the page number appear-
ing at the left or right bottom of the specific page is marked with 1 .
The number inside 1 represents the number of times the revision has been made.

NOTE
Revision marks shown in a page are restricted only to the latest ones with the old ones deleted.
• When a page revised in Ver. 2.0 has been changed in Ver. 3.0:
The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.
• When a page revised in Ver. 2.0 has not been changed in Ver. 3.0:
The revision marks for Ver. 2.0 are left as they are.

2010/05 1.01 Error correction

2010/04 1.0 — Issue of the first edition
Date Service manual Ver. Revision mark Descriptions of revision
 Field Service Ver. 1.0 Apr. 2010
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12.7.9 List of the CS Remote Care error code .................................................... 404

12.7.10 Troubleshooting for CS Remote Care ....................................................... 411
12.7.11 CS Remote Care Operation under Enhanced Security Mode .................. 411
12.8 System 1 .......................................................................................................... 412
12.8.1 Marketing Area ......................................................................................... 412
12.8.2 Tel/Fax Number......................................................................................... 413
12.8.3 Serial Number........................................................................................... 413
12.8.4 Sleep ON/OFF Choice Setting.................................................................. 414
OUTLINE

12.8.5 Foolscap Size Setting ............................................................................... 414

12.8.6 Original Size Detection ............................................................................. 414
12.8.7 Install Date................................................................................................ 415
12.8.8 Initialization-Clear All Data........................................................................ 415
12.8.9 Initialization-Clear Individual Data ............................................................ 416
12.8.10 Initialization-System Error Clear ............................................................... 417
MAINTENANCE

12.8.11 Problem Unit Isolation Set. ....................................................................... 418

12.8.12 Machine State LED Setting....................................................................... 419
12.9 System 2 .......................................................................................................... 420
12.9.1 HDD .......................................................................................................... 420
12.9.2 Image Controller Setting ........................................................................... 421
ADJUSTMENT / SETTING

12.9.3 Option Board Status ................................................................................. 421

12.9.4 Consumable Life Reminder ...................................................................... 422
12.9.5 Unit Change.............................................................................................. 422
12.9.6 Software Switch Setting............................................................................ 423
12.9.7 Software Switch Setting-Setting items in the software switch setting ....... 423
12.9.8 CDD Calibration........................................................................................ 423
12.9.9 LCT Paper Size Setting ............................................................................ 424
TROUBLESHOOTING

12.9.10 Line Mag Setting....................................................................................... 424

12.9.11 Data Capture ............................................................................................ 424
12.9.12 ADF Scan Glass Contamin. Set.-ADF Scan Glass Contamin. Sensitivity 427
12.9.13 ADF Scan Glass Contamin. Set.-ADF Scan Glass Contamin. Warn/Level
.................................................................................................................. 427
12.9.14 ADF Scan Glass Contamin. Set.-Feed Cleaning Settings ........................ 428
12.9.15 Stamp ....................................................................................................... 428
APPENDIX

12.9.16 Network Fax Settings................................................................................ 428

12.9.17 User Paper Settings.................................................................................. 429
12.9.18 Coverage Rate Screen ............................................................................. 430
12.9.19 JAM Code Display Setting ........................................................................ 430

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4.6.2 Replacing the manual bypass tray separation roller assy

A. Periodically replacing parts/cycle
• Manual bypass tray separation roller assy: Every 200,000 counts

B. Procedure
1. Remove the manual bypass tray unit.
See P.88
2. Remove two screws [1], and remove
[1] the cover [2].

[2]
MAINTENANCE

A1UDF2C005DA

3. Loosen two screws [1].

[3] [5] [3] [4] 4. Remove two screws [2] and slide the
two guides [3] in the direction of the
arrow.
5. Remove two springs [4], and remove
the transportation guide [5].

[4] [2] [1] [2]

A1UDF2C006DA

6. Remove two screws [1], and remove

[2] manual bypass tray separation roller
unit [2].

[1]
A1UDF2C007DA

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4.7.2 Replacing the paper dust remover

A. Periodically replacing parts/cycle
• Paper dust remover: Every 150,000 counts

B. Procedure
1. Open the right door.
2. Unhook the tab [1] and remove the
[3]
paper dust remover [2].
[3]
NOTE
• When reinstalling the paper dust
[2]
remover, be sure first to fit the two
tabs [3] in place.
MAINTENANCE

[1] A1UDF2C519DA

3. To reinstall, reverse the order of removal.

4. Clear the following life counter using the Service Mode.
• Select [Service Mode] → [Counter] → [Life] and clear the count of [Paper Dust Remover].
See P.433

4.7.3 Cleaning of the timing roller

A. Periodically cleaning parts/cycle
• Timing roller: Every 60,000 counts (upon each call)

B. Procedure
1. Open the right door.
2. Remove the paper dust remover.
See P.54
3. Using a cleaning pad with alcohol,
wipe the timing roller [1] clean of dirt.

[1]
A1UDF2C023DA

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Field Service Ver. 1.0 Apr. 2010 7. FIRMWARE REWRITING

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7. FIRMWARE REWRITING
7.1 Outline
• There are two ways to update the firmware: One is by directly connecting with the main
body using the USB memory device, and the other is by downloading over a network
using the Internet ISW.

7.2 USB memory

7.2.1 Preparation
• Conditions for USB memory which can be used for updating the firmware are as follows:
- Without security function added (security function can be turned off)
- Memory with 1 GB to 2 GB are recommended (One with 4 GB or more may not oper-
ate)
- Corresponds to USB 2.0
- Formatted with FAT32 type
- A USB flash memory that appears as multiple drives on a computer cannot be used.

MAINTENANCE
7.2.2 Procedure
1. Connect the USB to the PC, and copy the firmware data to the USB memory.
NOTE
• The firmware data to be updated must be copied to the root directory with the file
name “A1UDFW. tar.”
• More than one firmware data with a single model or multiple models can be stored
in the USB memory. (Maximum of fifteen files)
When storing more than one firmware data, make a folder with a name “(model
code) FW” (“A1UDFW” for this machine) right under the root directory.
(File names can be set arbitrarily)
• When making a folder and storing more than one firmware data, it is also neces-
sary to copy the firmware data “A0EDFW. tar” to the root directly.

2. Turn OFF the main power switch and the sub power switch.
3. Remove the screw [1].
4. Lift up the cover [2] of the service port.
5. Insert the USB memory device to the service port [3] for service.

[1]

[2] [3]
A1UDF2C173DA

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12.9.14 ADF Scan Glass Contamin. Set.-Feed Cleaning Settings

A. Use
• To set the operation for cleaning on the ADF original glass when feeding the original.
• Use when changing the operation for cleaning on the ADF original glass when feeding
the original.
0 : Cleaning is not conducted as the cleaning brush does not rotate.
1 : Glass is cleaned with the cleaning brush rotating at two originals intermittent.
B. Procedure
• The default setting is 1.

0 “1”

12.9.15 Stamp
A. Use
• To set the mounting status of the optional stamp unit SP-501.
• To use when setting up the stamp unit SP-501.

B. Procedure
• The default setting is Unset.

Set “Unset”

12.9.16 Network Fax Settings

A. Use
• To set whether or not to use network fax function.
• To use network fax function (IP address fax, internet fax).
ADJUSTMENT / SETTING

• Selection will be available when each network fax function is set to “ON” in the following
settings.
[Administrator Settings] → [Network Settings] → [Network Fax Settings] → [Network Fax
Function Settings]

B. Procedure
• The default settings are OFF.
IP Address Fax : ON “OFF”
SIP-Fax : Not Used
Internet Fax : ON “OFF”

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Field Service Ver. 1.0 Apr. 2010 2. PERIODICAL MAINTENANCE PROCEDURE

2.1.3 Replacing the pick-up roller

PC-109/PC-208
A. Periodically replaced parts/cycle
• Pick-up roller: Every 300,000 feed
NOTE
• Replace the separation roller, feed roller and pick-up roller at the same time.

B. Procedure
1. Remove the rear right cover. (Remove the right lower cover for 4th row.)
See P.13
2. Remove the tray 3. (Remove the tray 4 from 4th row.)
3. Remove the separation roller mounting bracket assy.
See the procedures 1 to 4 in P.3 “Separation roller.”

4. Unlock three tabs [1], and remove

[1] [4]
the harness cover [2].
5. Remove the harness from two wire
saddles [3].
6. Disconnect the connector [4].

MAINTENANCE
[2] [3]
A1V4F2C016DA

7. Remove three screws [1] and

[2] remove the feed unit [2].

[1]
A1V4F2C017DA

8. Remove two screws [1] and remove

[2]
the mounting frame [2] for the paper
separation roller mounting bracket
assy.

[1]
A0XWF2C004DA