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IntuneDocs / intune / fundamentals / users-add.md

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Synchronize
on-premises
users with
Azure AD
Add users
Microsoft and grant
and grant ErikjeMS erikje
Intune administrator
permissions
permissions
for your
Intune
subscription.

Add users and grant administrative


permission to Intune
As an administrator, you can add users directly or synchronize users from your on-
premises Active Directory. Once added, users can enroll devices and access company
resources. You can also give users additional permissions including global administrator
and service administrator permissions.

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Add users to Intune


You can manually add users to your Intune subscription via the Microsoft 365 admin
center or the Azure portal. An administrator can edit user accounts to assign Intune
licenses. You can assign licenses in either the Microsoft 365 admin center or the Intune
Azure portal. For more information on using the Microsoft 365 admin center, see Add
users individually or in bulk to the Microsoft 365 admin center.

Add Intune users in the Microsoft 365 admin center


1. Sign in to Microsoft 365 admin center with a global administrator or user
management administrator account.

2. In the Office 365 menu, select Admin.

3. In the Admin center, select Add a user.

4. Specify the following user details:

First name

Last name
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Display name

User name - Universal principle name (UPN) stored in Azure Active Directory
used to access the service

Location

Contact information (optional)

Password - Auto-generate or specify

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5. Assign an Intune license. Select Product licenses and choose the product license. A
license including Intune is required.

6. Choose Add to create the new user.


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Add Intune users in the Azure portal


1. In the Microsoft Endpoint Manager Admin Center, choose Users > All users.

2. In the Admin center, select New user.

3. Specify the following user details:

Name
User name - The new name in Azure Active Directory portal

Choose OK to continue.

4. Optionally, you can specify the following user properties:

Profile - Work information including Job title and Department

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Groups - Select groups to add for the user


Directory role - Give the user administrative permissions including an Intune
service administrator role.

Select Create to add the new user to Intune.

5. Select Profile, and then choose a Usage location for the new user. Usage location
is required before you can assign the new user an Intune license. Choose Save to
continue.

6. Select Licenses and then choose Assign to assign an Intune license for this user. An
Intune license is required to enroll devices or access company resources. Select
Products, choose the license type, choose Select, and then choose Assign.

Grant admin permissions

After you've added users to your Intune subscription, we recommend that you grant a
few users administrative permission. To grant admin permissions, follow these steps:

Give admin permissions in Office 365


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1. Sign in to the Microsoft 365 admin center with a global administrator account.

2. In the Office 365 menu, select Admin.

3. In the Admin center, choose Active users and then choose the user to give admin
permissions.

4. In the Roles column, choose Edit.

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5. Choose the admin permission to grant from the list of available roles.

6. Choose Save.

Give admin permissions in the Azure portal


1. Sign in to the Azure portal with a global administrator account.
2. In the Azure portal, choose User, and then choose the user you want to give admin
permissions.

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3. Select Directory role, and then select the permission.

4. Choose Save.

Types of administrators
Assign users one or more administrator permissions. These permissions define the
administrative scope for users and the tasks they can manage. Administrator
permissions are common between the different Microsoft cloud services, and some
services might not support some permissions. Both the Azure portal and Microsoft 365
admin center list limited administrator roles that are not used by Intune. Intune
administrator permissions include the following options:

Global administrator - (Office 365 and Intune) Accesses all administrative features
in Intune. By default the person who signs up for Intune becomes a Global admin.
Global admins are the only admins who can assign other admin roles. You can have
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more than one global admin in your organization. As a best practice, we


recommend that only a few people in your company have this role to reduce the
risk to your business.
Password administrator - (Office 365 and Intune) Resets passwords, manages
service requests, and monitors service health. Password admins are limited to
resetting passwords for users.
Service administrator - (Office 365 and Intune) Opens support requests with
Microsoft, and views the service dashboard and message center. They have “view
only” permissions except for opening support tickets and reading them.
Billing administrator - (Office 365 and Intune) Makes purchases, manages
subscriptions, manages support tickets, and monitors service health.
User administrator - (Office 365 and Intune) Resets passwords, monitors service
health, adds and deletes user accounts, and manages service requests. The user
management admin can’t delete a global admin, create other admin roles, or reset
passwords for other admins.
Intune Service administrator - All Intune Global administrator permissions except
permission to create administrators with Directory Role options.

The account you use to create your Microsoft Intune subscription is a global
administrator. As a best practice, do not use a global administrator for day-to-day
management tasks. While an administrator does not require an Intune license to access
the Intune on Azure portal, in order to perform certain management tasks, such as
setting up the Exchange service Connector, an Intune license is required.

To access the Microsoft 365 admin center, your account must have a Sign-in allowed
set. In the Azure portal under Profile, set Block sign in to No to allow access. This status
is different from having a license to the subscription. By default, all user accounts are
Allowed. Users without administrator permissions can use the Microsoft 365 admin
center to reset Intune passwords.

Sync Active Directory and add users to Intune


You can configure directory synchronization to import user accounts from your on-
premises Active Directory to Microsoft Azure Active Directory (Azure AD) which
includes Intune users. Having your on-premises Active Directory service connected with
all of your Azure Active Directory-based services makes managing user identity much
simpler. You can also configure single sign-on features to make the authentication
experience for your users familiar and easy. By linking the same Azure AD tenant with
multiple services, the user accounts that you have previously synchronized are available
to all cloud-based services.

How to sync on-premises users with Azure AD

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The only tool that you need to synchronize your user accounts with Azure AD is the
Azure AD Connect wizard. The Azure AD Connect wizard provides a simplified and
guided experience for connecting your on-premises identity infrastructure to the cloud.
Choose your topology and needs (single or multiple directories, password hash sync,
pass-through authentication, or federation). The wizard deploys and configures all
components required to get your connection up and running. Including: sync services,
Active Directory Federation Services (AD FS), and the Azure AD PowerShell module.

[!TIP] Azure AD Connect encompasses functionality that was previously released as


Dirsync and Azure AD Sync. Learn more about directory integration. To learn about
syncing user accounts from a local directory to Azure AD, see Similarities between
Active Directory and Azure AD.

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