TC3009en-Ed08 Technical Release Note For ALE-120

Release Note ALE Enterprise Deskphones
TC3009 ed.08
Technical Release Notes for ALE-120
Technical Release Notes of ALE-120
Revision history
Edition 1: November 17, 2022 creation of the document for ALE-120 1.14.27 and 1.15.32
Edition 2: January 13rd, 2022 new version 1.16.34 + information about report in previous release N1, M5 with
restrictions
Edition 3: March 23rd, 2023 new version 1.16.36 + new explanation for private server.
Edition 4: July 11th, 2023 new version 1.17.37 + update after comments received
Edition 5: Sept 15th 2023 new version 1.19.41 (crash issue fixed, taken by OCO/OCE)
Edition 6: Oct 12th 2023 new version 1.19.42 (crash issue fixed, screen saver)
Edition 7: Dec 7th 2023 new version 1.20.48 (synchronization update improvements)
Edition 8: January 29th 2024 Document update following cascading feature availability with
phone version >=1.40.13,
a new reference 3ML37120AB is required at first position when more than one ALE-120
is connected.
Legal notice:
www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other
trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other
trademarks are the property of their respective owners. The information presented is subject to change without notice. Neither
ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein.
© Copyright 2024 ALE International, ALE USA Inc. All rights reserved in all countries.
Table of contents
1 Overview ................................................................................................................................................ 3
1.1 Generalities ...................................................................................................................................... 3
1.2 USB-C Connectors ............................................................................................................................. 3
1.3 Smart wheel support multi pages: ...................................................................................................... 4
2 Hardware configuration ........................................................................................................................... 6
2.1 ALE-120 references characteristics ..................................................................................................... 6
2.2 Cascading configuration (phone version >= 1.40.13) .......................................................................... 6
2.3 Single ALE-120 configuration ............................................................................................................. 7
2.4 Supplying rules ................................................................................................................................. 7
2.4.1 OXE configuration ....................................................................................................................... 8
2.4.2 OXO (OCO/OCE) configuration ................................................................................................... 10
3 Software ............................................................................................................................................... 12
3.1 Embedded software at production .................................................................................................... 12

3.2 Compatibility table between phone and ALE-120 version ................................................................... 13
3.3 Version 1.20.48 .............................................................................................................................. 14
3.3.1 New feature ............................................................................................................................. 14
3.4 Version 1.19.42 .............................................................................................................................. 14
3.4.1 New feature ............................................................................................................................. 14
3.4.2 Restriction ................................................................................................................................ 14
3.5 Version 1.19.41 .............................................................................................................................. 14
3.6 Version 1.17.37 .............................................................................................................................. 15
3.7 Version 1.16.36 .............................................................................................................................. 15
3.8 Version 1.16.34 .............................................................................................................................. 15
3.9 Version 1.15.32 .............................................................................................................................. 16
3.10 Version 1.14.27 first official version ................................................................................................ 16
4 ALE-120 Upgrade process ...................................................................................................................... 17

4.1 Restrictions and information ............................................................................................................ 17
4.2 Upgrade by USB ............................................................................................................................. 18
4.2.1 OTA upgrade only ..................................................................................................................... 20
4.2.2 APK upgrade only ..................................................................................................................... 21
4.2.3 Simultaneous upgrade of APK and OTA ...................................................................................... 22
4.2.4 Exception handling .................................................................................................................... 23
4.3 Upgrade by cloud ............................................................................................................................ 23
4.3.1 Upgrade via ALE Cloud server： ................................................................................................ 24
4.3.2 Upgrade via private cloud server. ............................................................................................... 24
4.3.3 Exception handling .................................................................................................................... 27
5 ALE-120 Downgrade process for the APK only ......................................................................................... 27
ALE Enterprise Deskphones -

Technical Release Notes for ALE-120 TC3009 ed.08
© Copyright 2024 ALE International, ALE USA page 2/28
1 Overview
1.1 Generalities
This document provides the technical release notes of the ALE-120.
ALE-120 can be supported on phone type ALE-300, ALE-400, ALE-500.

It is required for the desk phone to have a cloud connection to update the ALE-120.
1.2 USB-C Connectors

There are three Backside Connectors on ALE-120:
1. USB-C R: Right side USB Type-C connector for both Data and power.
2. USB-C P: Central USB Type-C connector for power only.
3. USB-C L: Left side USB Type-C connector for both Data and power.
It is possible to connect an USB headset behind the free USB-C connector of the last ALE-120.

1.3 Smart wheel support multi pages:
• Multi-page support
3 pages support on OXE
2 pages support on OXO
• Multi-page smart wheel usage

For page number configuration more than 2, we use 1 LED and the corresponding touch area for each
page. When turning the finger on the addon wheel, the pages are changed sequentially when the
finger passes over the associated segment.
• Multi-page smart wheel LED segment light mode

Pressing the touch area in front of a corresponding segment jumps to that page.
The rule for the segment and key led state for a given page:
• Selected page:
o Wheel segment:
steady blue led (except if only one page: Reduced blue)
o If activity on a softkey:
Integrated key LED lights (blink/steady as on NOE3GEE)
• Non visible page:
o Wheel segment in decreasing priority order:
▪ FastBlink Blue: blinking activity leds are in this hidden page (typically “ringing”
state on the supervised persons).
▪ Breathing Blue: steady leds are in this hidden page (typically a “call in progress”
on the supervised persons)
▪ Reduced Blue (represented in dark blue in the table) in reduced
brightness: no activity leds are on: there is no activity on the hidden page.
➢ Home page
The central point of the wheel acts as “HOME” key,
Short press: goes back to the “home page”, default as the page number one
Long press: define the Selected page as “home page”

➢ USB headset support
• Headset detect when plug in in the USB-C connector of the last ALE-120,
• Single call (make/accept/end through line key),
• Mute/unmute (function / sync with set),
• Volume up/down on phone.

2 Hardware configuration
2.1 ALE-120 references characteristics
• A new reference of ALE-120 (3ML37120AB) is introduced to allow cascading feature (2 or 3 ALE-120

connected to phone),
• Modification compared to previous reference is an improvement of power supply and USB interface
controls,
• In cascading mode (using 2 or 3 ALE-120 devices), this new reference (3ML37120AB) must be used at
the first position at the right side of the phone and must be equipped with a power supply. No
constraint of reference for second and third ALE-120,
• Reference 3ML37120AA can be used:
• For the second or third position of ALE-120 in cascading mode
• In single ALE-120 configuration
• Reference AB is available from end Dec 2023 and replaces reference AA,
2.2 Cascading configuration (phone version >= 1.40.13)
• Ref AB at first right position with PA,

• No constraint for 2nd and 3rd position,
• Phone powered through PO (PO boost activated) or by external PA.
Note:
Minimum version for cascading:
OXE: N2.534.7.b
OXO: 6.0/121.001

2.3 Single ALE-120 configuration
• Reference AA or AB can be used indifferently at right of phone,

• In this configuration, ALE-120 is powered by the phone,
• Phone powered through POE (POE boost activated) or by external PA,
2.4 Supplying rules

Supplying rules is given by the figure below:
- Phone may be powered either by a PA, either by POE with power boost activated
- When using one single ALE-120, this one will be powered by phone
- When using 2 or 3 ALE-120, a PA is mandatory to be plugged in the first ALE-120 at right side of the
phone
Note: If PoE Power Boost (capability to provide more power through a setting in the call server) is not
available, a PoE injector can be used. This will allow to save one USB port, for the keyboard for example.

2.4.1 OXE configuration
If the switch in which the the is connected is call compliant an external power supply is not needed but a
specific management of the set has to be done:
Alcatel-Lucent 8&9 Series COS -> Phone COS: Power Boost
If no external power supply is plugged on the phone, it is required to set the power boost in the OCO/OCE or
the OXE configuration for the switch to identify a class 3 equipment phone.

The different configuration on OXE:
• One ALE-120 (1*24 keys=24 physical keys)
• Two ALE-120 (2*24 keys=48 physical keys)

• Three ALE-120 (3*24 keys=72 physical keys)
• One ALE-120 (72 keys: one physical page of 24 keys + 2 virtual pages of 24 keys): When turning the
finger on the addon wheel, the pages are changed sequentially when the finger passes over the
associated segment.
Smart wheel segment for 3 pages:
2.4.2 OXO (OCO/OCE) configuration
Subscribers/Basestations List/ Select a Terminal/Details/Misc.

OXO configuration:
• Up to 3 ALE-120,
• 2 pages per ALE-120 (fixed configuration): 48 keys per ALE-120, 24 keys per page,
• Max keys per desk phone: 3 ALE-120 * 48 keys = 144 keys,

3 Software
It is important to have a phone version >= R200 1.20.16 to have the update functional,
For the cascading, it is required to have a phone version >= R300 1.40.13
3.1 Embedded software at production
During several steps of production, following software version were embedded in ALE-120 at production:
• 1.20.48, The current one
• 1.19.43,
• 1.20.40,
• 1.16.35,
• 1.15.32,
• 1.14.27 for the first 1500 pieces.

3.2 Compatibility table between phone and ALE-120 version
In case of update failure, a new try (every 24H00) will be done by the phone (>= R210 1.30.00) to upgrade
again the AOM. You may also reboot the ALE-120 (unplug/plug) or reset the phone.
R&D recommendation is to avoid mixing other version of phones and ALE-120 combinations listed in the below
table.
Release Phone ALE-120 GL Date Comments

R200 1.20.50.2279 1.15.32 6/1/2023 Single AOM
1.20.40.2244 1.15.32 3/17/2023 Single AOM
1.20.32.2215 1.15.32 1/11/2023 Single AOM
1.20.31.2214 1.15.32 12/19/2022 Single AOM
1.20.30.2199 1.15.32 12/2/2022 Single AOM
1.20.18.2185 1.15.32 11/10/2022 Single AOM
1.20.17.2175 1.15.28 10/26/2022 Single AOM
R210 1.30.20.3215 1.19.41 8/16/2023 Single AOM
1.30.10.3182 1.17.37 6/15/2023 Single AOM
1.30.05.3135 1.16.36 3/20/2023 Single AOM
R300 1.40.13.4199 1.20.48 01/15/2024 Cascading AOM
1.40.12.4180 1.20.48 11/21/2023 Single AOM
1.40.07.4140 1.19.42 9/01/2023 Single AOM
Remark:
All production versions have been qualified by R&D. For example, you do not see the factory version 1.16.35
in the table, but it works for release R200.

3.3 Version 1.20.48
For phone version in release R300: >= 1.40.12
Key Summary
CRPLAOM-220 custom skin,resource synchronization improvement.
CRPLAOM-233 Resource update improvement.
3.3.1 New feature

➢ Upgrade ALE-120 Chinese fonts to GB18030-2022 Level 1
3.4 Version 1.19.42

For phone version in release R300 only: 1.40.06
Key Summary
CRPLAOM-203 After the completion of resource synchronization on a customized skin, the AOM skin is not correct.
The update phase is done in 2 steps:
• Download in background and flash of the ALE-120,

• Synchronization phase to update the font/skin/icon (all resources of the AOM): you may experience
several synchronization phases.
3.4.1 New feature

Screen saver feature is available:
• ALE-120 module supports the fade effect to go into/out of the screensaver.

• And the time/date display will fade from current position to random position every 10 seconds once
ALE-120 modules go into screensaver mode.
3.4.2 Restriction
No DSS/DSU feature with an ALE-120.
3.5 Version 1.19.41

For phone version in release R210 only: 1.30.20.
Key Summary
CRPLAOM-127 After a phone reset, ALE-120 prompts an android error.

CRPLAOM-186 ALE-120 did not respond when switching to a new virtual page.
CRPLAOM-150 Sorry, APP crash will reboot has been fixed.
3.6 Version 1.17.37

Key Summary
[ALE-120][services]: The app logs can't be obtained by first running the getlogs command on the phone
CRPLAOM-102
after the ALE-120 connects to the phone.
CRPLAOM-89 [Related] : [Alpha-18][ALE-120] AoM is crashed while answering internal incoming call
CRPLAOM-100 Alpha - Pleiades NOE - ALE-120 : reset occured when supervised call was notified
CRPLAOM-101 [ALE-120] Addon freeze while receiving incoming call, and resume after several minutes.
3.7 Version 1.16.36

In this release of phone, the software of the add-on can be downloaded in https via the cloud (at least
N2.515.19 patch of OXE is required).
It fixes only minor issues.
Key Summary
CRPLAOM-99 Add the screenshot when getting ALE-120’s logs
CRPLAOM-98 ALE-500 + ALE-120 brightness synchronization NOK after NightMode
When phone exit no light mode during ambient light become light, ALE-120 backlight display
CRPLAOM-90
wrong.
CRPLAOM-86 Couldn't receive the HID_MSG_UPG_DONE after the ALE-120 device upgrade
CRPLAOM-85 Screen of the ALE-120 is not turned off when the phone is.
CRPLAOM-82 when the phone enters in no light mode, AOM still is lightness.
CRPLAOM-79 The log level should be saved on ALE-120 side.
After the AOM reset, the brightness isn't synchronized with phone and touching the smartpad
CRPLAOM-19
of ALE-120 can't wake up the screen.
3.8 Version 1.16.34
Key Summary
CRPLAOM-64 After the phone verswitch, the first ALE-120 keys' pressing freeze.
CRPLAOM-58 when phone enter no light mode, AOM still is lightness.
CRPLAOM-57 The labels of upper screen and lower screen don't appear at the same time.
CRPLAOM-56 The first key is missed after the ALE-120 is upgraded from 1.14.27 to 1.15.32.

CRPLAOM-54 The ALE-120 freezes after monitoring the other users for several hours.
CRPLAOM-51 Every minute, activated led becomes off then on
CRPLAOM-48 Terminal freeze and key led cannot update in time when accept or end call.
CRPLAOM-45 There are different skins between 2 addons after addon boot up
CRPLAOM-44 After addon upgrade, there is different backlight show on each addon.
CRPLAOM-38 [Alpha][ALE-120]Addon resources sync failed
CRPLAOM-36 [Alpha][ALE120]AOM lost connection
CRPLAOM-35 [Alpha][ALE-120]ALE120 abnormal after upgraded
CRPLAOM-34 [ALE-120] After burn to 1.15.32 and plug addon on terminal, screen of addon is dark.
CRPLAOM-24 [Related] : [ALpha 19][ALE-120]Sometimes ALE-120 is disconnected from ALE-400 set.
CRPLAOM-22 [ALE-120] Receive several supervised call, addon will show abnormal.
CRPLAOM-17 [ALE-x00][ALE-120] ALE-120 log level is not implemented as defined.
3.9 Version 1.15.32

To solve the issue of skin download in previous version after an upgrade.
Today when a new version of ALE-120 is at disposal on the cloud, the ALE-120 is not automatically updated
unless a new phone version is available. A reset of the phone is necessary to start the check on the cloud.
N2.514.23.C ALE-120 1.15.32

N1.291.70.A (N1 MD6) ALE-120 1.15.32
M5.205.90 (M5 MD13) ALE-120 1.15.32
First Official OXE version N2 N1 MD6 M5 12.4 MD13

N2.514.23.c N1.291.70.a M5.204.90
Release Number ALE-120 1.15.32 1.15.32 1.15.32
Max keys 24 or 72 keys 24 14
Number of add-on supported 1 1 1
Multi pages 1 or 3 pages No (only 1 page) No (only 1 page)
Upgrade from Cloud and apk Yes Yes Yes
3.10 Version 1.14.27 first official version

For OXO: R5.2 020.002 (1.11.23 for the ALE-120)
For OXO: 022.001 (to have the hotel mode on the ALE-120)

4 ALE-120 Upgrade process
4.1 Restrictions and information
• During the upgrade phase, do not make any communication with a headset connected to the last ALE-
120, the audio could be cut during the upgrade process,
• Do not interrupt any flashing process of the ALE-120 (white bar (one, two or three) on AOM during
the flashing process),
• The upgrade process can take up to 45mn for 3 ALE-120, if it fails, there is a retry every 24 hours,
• You can check the version of the AOMs via i/About/Add-on/,
• You can check the reference of the AOMs via i/About/hardware/USB devices/ALE-120 Key Expansion
Module/PCMS/3ML36120ABAA01,

• ALE-120 upgrade includes APK upgrade and OTA upgrade.
• Before upgrade, you should determine which part you need to upgrade. The version format is x.yy.zz,
yy is the OTA version, zz is the APK version.
If there is the same OTA version, ALE-120 upgrade should be APK upgrade only.
If there is the same APK version, ALE-120 upgrade should be OTA upgrade only.
If OTA version and APK version both need upgrade, OTA and APK upgrade should be executed, OTA
upgrade at first and then APK upgrade.
Then you can upgrade your ALE-120 by any of the following three ways.
4.2 Upgrade by USB

OTA represents the whole android system while the APK represents a smaller part (android application).
The mechanism of upgrade works by USB key also for the cascading. Just plug the USB key on the last ALE-
120.

1. Connect the phone by type-c to type-c cable and use power plug.
Note: Some USB keys may not be recognized (avoid USB key with leds which consumes more), please
change a new one and retry.
2. If you have a USB-C key, just do as following step. Or you may need prepare a USB-A turn USB-C
adapter.

USB-A turn USB-C adapter
3. USB key formatted in FAT32 format.
4. Create a folder named “upgrade” at the root of the key.
4.2.1 OTA upgrade only
This chapter applies to upgrade OTA only while there is no APK version upgrade requirement.
Such as upgrade from 1.14.27 to 1.15.27.
1. Download upgrade OTA binary from the MyPortal.
OTA binaries are not delivered with each APK versions, we can use the OTA binaries whose
system version numbers are same. (The version format is x.yy.zz, x.yy is the system version, zz is the
APK version. Ex, if we want to upgrade to 1.02.04 but we don’t find the ALE120_OTA_1.02.04 binaries,
we can use ALE120_OTA_1.02.02 binaries.)
2. All binary files should be saved in the “upgrade” folder of USB key, including
ALE120_OTA_x.yy.zz.gza[a to j],
ALE120_OTA_x.yy.zz.md5sum,
aom_ALE-120_bin,
aom_ALE-120_bin-header.
3. Plug the USB key on the left USB-C port of the last ALE-120 connected to the phone when you look
behind the ALE-120,
4. You will see the prompt “working step***” shown automatically in the screen. If the installation is
successful, the screen will display the following image and reboot.
5. After the upgrade is successful and ALE-120 resets, “SW VER.=***” will appears at the bottom of
the small screen below.

After AOM boot up, AOM idle screen can show as normal.
6. The whole upgrade (from copying binaries to new version initializing) spends about 10 minutes.
4.2.2 APK upgrade only
This chapter applies to upgrade APK only while there is no OTA version upgrade requirement.
Such as upgrade from 1.14.xx to 1.14.yy.
1. Download aom_ALE-120_app and aom_ALE-120-header from MyPortal, and save in the “upgrade”
folder of the USB key.
2. Plug the USB key on the left USB-C port of the ALE-120.
3. Then ALE-120 will reboot and do the upgrade by itself.

After expected version number show on AOM screen, USB key can be plugged out.
After AOM boot up, AOM idle screen can show as normal.
4.2.3 Simultaneous upgrade of APK and OTA
This chapter applies to upgrade OTA and APK at the same time. For example, user want to upgrade
from 1.14.27 to 1.15.28, then OTA and APK should upgrade at the same time. There are two methods
to realize this upgrade.
• OTA upgrade and APK upgrade separately through USB key according to guide from 2.2.2 and 2.2.3.
Note: OTA upgrade at first and then APK upgrade is necessary.
• OTA and APK upgrade together through USB key. Put all the files (OTA files + APK files) into the
upgrade folder of USB key as below, then plugs it to the ALE-120 which is connected to the phone.

• The OTA upgrade will start firstly and then APK upgrade.
4.2.4 Exception handling
Some abnormal issues may happen during the upgrade:

• The key on the right-top of ALE-120 flashes but no upgrade info on the phone’s screen.
• AOM upgrade spends more than 20 minutes.
• The ALE-120 prompts “convert files is wrong” or “no enough files”.
In these case above, please unplug the USB key and plug again to re-trigger the upgrade.
4.3 Upgrade by cloud
The mechanism on OXO and OXE is a little bit different.

On OXO, both files OTA (aom_ALE-120_bin) and apk (aom_ALE-120_app) are taken from the cloud while on
OXE only the file OTA is taken from the cloud while the apk file is embedded inside the call server. When the
download start, you should see “AOM all downdload” on the phone’s screen.
• Upgrade by cloud is triggered automatically if ALE-120 is connected with terminal and the
version is not the latest. Terminal takes responsibility of checking AOM header file (name as:
aom_ALE-120_APP-header and aom_ALE-120_bin-header) on OXE or OXO servers, and compare
ALE-120 version number in header files with current version. If current version is lower than
version required in header file, cloud upgrade process will be launched. When ALE-120 SW
update from Cloud, “SW update” is displayed on the ALE-x00 phones’ screen.
• Aom_ALE-120_APP-header is high priority than aom_ALE-120_bin-header, so aom_ALE-120_APP-
header should be updated to the servers even if the APP version has been included in the
OTA files.
• Upgrade by cloud is applicable to ALE-x00 with one ALE-120 or several ALE-120 since the phone
version 1.40.13,
• Upgrade with multi ALE-120s cascade is supported from phone version 1.40.13 (up to 45 mn).
• Downgrade is not possible via the cloud.
• An ALE-x00 phone connected to ALE-120 is mandatory to upgrade by Cloud as below:

4.3.1 Upgrade via ALE Cloud server：
• The FQDN of ALE-Cloud server is built-in the phone which is devices.al-enterprise.com.
• An DNS server is mandatory:
1. In static mode, we have to declare a DNS manually which can translate the FQDN.
2. In DHCP mode, the phone also needs to obtain an available DNS from DHCP server.
• If ALE-x00 phone with ALE-120 is arranged in public network and can reach the cloud server directly,
upgrade by cloud can be launched automatically.
• If ALE-x00 with ALE-120 is arranged behind proxy server, fields (PROXY_ADDR=X.X.X.X and
PROXY_PORT=8080) are necessary in lanpbx.cfg of TFTP server.
4.3.2 Upgrade via private cloud server.
If the user wants to use a private cloud server instead of ALE cloud server. He must declare it in the
lanpbx.cfg. Then the private server will be the higher priority than ALE cloud server. It is the
responsibility of the people in charge of the server to update the Android image (OTA directory) each
time a new Android image is present on the cloud 1.15.xx to 1.16.yy for example. For the apk file, it is
done automatically by the call server on OXE only, not on OCO/OCE ( in this case, The APK file should
also be deployed in the cloud server as no APK file is deployed in the OCO/OCE call server). Alcatel does
not provide the way to install a server, you can have some clue in the TC2461 ( windows server ) for the
installation of an http server written originally for the 8088.

The download link is http[s]://x.x.x.x/x/ALE-120/SYSTEM/x.yy.zz./ALE120_OTA_x.yy.zz.gza[a to j]
The orange part ( http[s]://x.x.x.x/x ) is declared in the lanpbx.cfg,
The blue part (/ALE-120/SYSTEM/x.yy.zz./) is the fixed directory which must be created in the http[s]
server.
The x.yy.zz is the version number, one version needs one folder.
Totally 11 OTA files need to be put into the folder of the private server which are
ALE120_OTA_X.XX.XX.gza[a to j] and the md5sum file like below.
You can find these files on the portal or on the cloud:
On the portal (easiest way): My Portal

Portfolio/Communication Products/Phones Softphones and Devices/ALE Deskphones/ALE Deskphones
accessories/
2 directories to get: APK and OTA directories.

You can refer to the TC2461 for the installation of an http server written originally for the 8088.
On the cloud:
https://devices.al-enterprise.com/ale_tx/ALE-120/SYSTEM/1.16.34/ALE120_OTA_1.16.34.gzaa
https://devices.al-enterprise.com/ale_tx/ALE-120/SYSTEM/1.16.34/ALE120_OTA_1.16.34.gzab
https://devices.al-enterprise.com/ale_tx/ALE-120/SYSTEM/1.16.34/ALE120_OTA_1.16.34.gzac
...
final file:
https://devices.al-enterprise.com/ale_tx/ALE-120/SYSTEM/1.16.34/ALE120_OTA_1.16.34.gzaj
https://devices.al-enterprise.com/ale_tx/ALE-120/SYSTEM/1.16.34/ALE120_OTA_1.16.34.md5sum
for the apk:

https://devices.al-enterprise.com/ale_tx/ALE-120/AOMApp/1.16.34/ALE120_APP_1.16.34.apk
It is important to update the 2 files on OXE to point to the new version of APK (applications image only)
and OTA (whole android image: big size):
aom_ALE-120_app (in zip file APK)
aom_ALE-120_bin (in zip file OTA)

4.3.3 Exception handling
Some abnormal issues may happen during the upgrade:
• The APK upgrade fails after OTA upgrade.
• Cloud upgrade’s period depends on the network speed. In standard case, for a full cloud upgrade
(OTA + APK), it can take up to 45 mn.
• The ALE-120 prompts “convert files is wrong” or “no enough files”.
In these cases above, please reset the ALE-120 to re-trigger the upgrade. If still not working, please
reset the phone.
5 ALE-120 Downgrade process for the APK only

It is not possible to downgrade the OTA version.
• Disconnect the ALE-120 from the Enterprise Desk phone,

• Keep pressing the top-left key of ALE-120 and plug an external PA to the middle USB-C port,
• Release this key when you see "upgrade in progress" (around 5s later) on the bottom screen,
• After few minutes, ALE-120 will load the last apk version (factory version or last flashed software),
• Once this is done, connect the ALE-120 with its Enterprise Deskphone: ALE-120 will upgrade to the new
apk version again (the one defined by your system).

Submitting a Service Request
Please connect to our eService Request application.
Before submitting a Service Request, please be sure:

− The application has been certified via the AAPP if a third party application is involved.
− You have read the release notes that list new features, system requirements, restrictions, and more,
and are available in the Technical Documentation Library.
− You have read through the related troubleshooting guides and technical bulletins available in the
Technical Documentation Library.
− You have read through the self-service information on commonly asked support questions and known
issues and workarounds available in the Technical Knowledge Center.
- END OF DOCUMENT -


TC3009en-Ed08 Technical Release Note For ALE-120

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

TC3009en-Ed08 Technical Release Note For ALE-120

Uploaded by

Copyright:

Available Formats

Release Note ALE Enterprise Deskphones

Technical Release Notes for ALE-120

Technical Release Notes of ALE-120

3.1 Embedded software at production .................................................................................................... 12

4 ALE-120 Upgrade process ...................................................................................................................... 17

5 ALE-120 Downgrade process for the APK only ......................................................................................... 27

ALE Enterprise Deskphones -

This document provides the technical release notes of the ALE-120.

ALE-120 can be supported on phone type ALE-300, ALE-400, ALE-500.

1.2 USB-C Connectors

ALE Enterprise Deskphones -

• Multi-page smart wheel usage

• Multi-page smart wheel LED segment light mode

ALE Enterprise Deskphones -

ALE Enterprise Deskphones -

2.1 ALE-120 references characteristics

• A new reference of ALE-120 (3ML37120AB) is introduced to allow cascading feature (2 or 3 ALE-120

2.2 Cascading configuration (phone version >= 1.40.13)

• Ref AB at first right position with PA,

ALE Enterprise Deskphones -

• Reference AA or AB can be used indifferently at right of phone,

2.4 Supplying rules

ALE Enterprise Deskphones -

ALE Enterprise Deskphones -

• One ALE-120 (1*24 keys=24 physical keys)

• Two ALE-120 (2*24 keys=48 physical keys)

ALE Enterprise Deskphones -

Smart wheel segment for 3 pages:

2.4.2 OXO (OCO/OCE) configuration

Subscribers/Basestations List/ Select a Terminal/Details/Misc.

ALE Enterprise Deskphones -

ALE Enterprise Deskphones -

3.1 Embedded software at production

• 1.20.48, The current one

• 1.14.27 for the first 1500 pieces.

ALE Enterprise Deskphones -

Release Phone ALE-120 GL Date Comments

ALE Enterprise Deskphones -

3.3.1 New feature

3.4 Version 1.19.42

The update phase is done in 2 steps:

• Download in background and flash of the ALE-120,

3.4.1 New feature

• ALE-120 module supports the fade effect to go into/out of the screensaver.

3.5 Version 1.19.41

ALE Enterprise Deskphones -

3.6 Version 1.17.37

3.7 Version 1.16.36

It fixes only minor issues.

3.8 Version 1.16.34

ALE Enterprise Deskphones -

3.9 Version 1.15.32

N2.514.23.C ALE-120 1.15.32

First Official OXE version N2 N1 MD6 M5 12.4 MD13

3.10 Version 1.14.27 first official version

ALE Enterprise Deskphones -

4.1 Restrictions and information

• You can check the version of the AOMs via i/About/Add-on/,

ALE Enterprise Deskphones -

4.2 Upgrade by USB

ALE Enterprise Deskphones -

ALE Enterprise Deskphones -