M+E requirements for Fit Out Design

Today’s retail challenge

Shift in demographics, attitudes and customer preferences

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 Today’s retail challenge

Market space is changing rapidly

Online or Physical Store

Today’s retail challenge

Retailers’ margins are being squeezed between

rising cost and weakening demands

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 What makes shopping malls still
relevant today?

What makes shopping malls still relevant

• Instant gratification
• Easy access & Parking
• Refuge from weather elements
• Free ‘Air Conditioning’
• Sense of place
• Integrated space for community
• Experience
http://www.wisegeek.org/what‐are‐shopping‐malls.htm#didyouknowout • Tenant Mix

https://www.cpn.co.th/en/our‐properties/shopping‐center/central‐ https://www.ecr.co.za/visit‐durban/what‐eat/durbans‐top‐5‐street‐food‐spots/
festival/383/centralfestival‐eastville

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 Mall leasing strategy of today

How to keep up with what the mall has

and what do consumers want

https://www.ecr.co.za/visit‐durban/what‐eat/durbans‐top‐5‐street‐food‐spots/

Design for change

for tenant’s lot in mall

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 Past - Mall components

Food &
Beverage Entertainment
outlets Edutainment
Health &
Beauty

Daily needs
Fashion & non food Supermarket
Service etc

Current & upcoming - Mall components

Entertainment
Food & Beverage Edutainment
Health &
outlets Beauty

Fashion
& non food Daily needs
Supermarket
Service etc

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 How is this relevant ?

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Traditional planning structure

Mall
owner

Project team : Mall

Architect management
Structural Engineer
team :
Mechanical & Electrical
Engineer Leasing
Interior Designer Marketing
Landscape architect Fit Out
Project management

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 Ideal planning structure

Mall
owner

Project team : Mall

Architect management
Structural Engineer
team :
Mechanical & Electrical
Engineer Leasing
Interior Designer Marketing
Landscape architect Fit Out
Project management

Commercial and Financial Impact

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#1 : Types of retail tenants

Retail shops today

comes in various Power
Size Water supply
sizes
Discharge
Requirements Gas
Exhaust
Fresh Air
Food & Beverage Smoke Spill
Type Non Food retail Air Conditioning
Anchor & mini Fire protection
anchor

Always Changing Fixed system

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 No one size fits all type of retail tenants

Retail shops today

comes in various Power
Size Eastern Water supply
sizes Western Discharge
Kiosk
Requirements Gas
Open Kitchen Exhaust
Casual dining Fresh Air
Food & Beverage Fast Food Smoke Spill
Type Non Food retail Air Conditioning
Anchor & mini Fire protection
anchor

Always Changing Fixed system

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Various cooking styles

Steam
Asian kitchen Extraction

Exhaust
suction Charcoal
capacity Roast

Wok
Centered

https://www.asia‐bars.com/2011/11/shook‐at‐starhill‐gallery‐in‐kuala‐lumpur‐ Heat
Extraction
sumptuous‐east‐west‐fusion‐dining‐with‐four‐showcase‐kitchens/

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 Various cooking styles

Western kitchen Technology

in cooking

Length of
exhaust
hood

Single Use
equipment

https://www.fickitchen.com/ https://www.nisbets.co.uk/rational‐selfcooking‐centre/gj078

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Cooking not within confined space ie: kitchen

Korean BBQ Restaurant Experiential Hot Pot

https://urbanmatter.com/chicago/best‐korean‐bbq/ https://hype.my/2018/160207/hai‐di‐lao‐is‐finally‐opening‐its‐first‐store‐in‐malaysia/

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 Renovation cost for retail tenants

Seating
& furniture
M+E systems
20%
ID works
40% 30%
of total renovation Signage
budget
10%

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#2 : Upgrade

Cost & Mall

Project team : management
Mechanical & Time
Impact team :
Electrical Engineer
Leasing

Power
Gas
Exhaust
Fresh Air
Physical viability Air Conditioning Commercial viability

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Zoning

Grouping retail types into

smaller groups when it
comes to system planning
To create more To reduce
flexibility in the Cost & Time
system Impact
Understanding tenant’s
operation hours beyond
standard 10am – 10pm

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 Grouping

To One main exhaust discharge

Conventional model

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Grouping examples

exhaust discharge exhaust discharge

Reduce duct length

Increase capacity

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 Operation hours

Convenience Differentiation 10am –

factor 3am

24 hours
24 hours

https://ringgitplus.com/en/blog/Personal‐Finance‐News/Family‐Mart‐Releases‐Loyalty‐App‐Offering‐
https://www.24local.com.my/malaysia‐hai‐di‐lao/
Free‐Ice‐Cream‐Vouchers‐And‐More.html

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Operation hours

All day
Breakfast
dining

8am –
24 hours
10pm

http://www.paradigmmall.com.my/store_details.aspx?sid=2561&cat=5&name=food&catname=
http://www.paradigmmall.com.my/store_details.aspx?sid=41&cat=5&name=food&catname=Food

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 Operation hours

After meals
Late night

1230pm – 1130am –
1130pm 11pm

http://www.malaysianflavours.com/2016/08/fluffed‐cafe‐dessert‐bar‐taman‐paramount‐pj.html
https://www.hungrygowhere.my/dining‐guide/tried‐and‐tested/the‐inside‐scoop‐ice‐cream‐
parlour‐in‐damansara‐jaya‐*aid‐d4523101/

How to convert retailers from shop lots to open malls

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Shift on kitchen equipment type

From Gas To electrical

Gas system Electrical

LPG/Natural Gas Kitchen
Equipment
Time:
ATI & ATO ie: oven, induction
Application
6 – 8 week * Increase in power
requirement
Safety

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 #3 : MEP Placements

Top 5 common mistakes

Coming from front of lot
Cost saving Front is prime spot – should
Incoming Nearest distance to be focused on retailing
points main services Change in lot sizes – MEP to
No service lane be relocated again
On inter-tenancy walls

FCU/AHU/ Exhaust Ceiling height is affected –

tapping point location affecting design of shop
Placements Structural consideration Retail trend moving towards
higher ceiling

How it affects retailers’

Conventional model
design

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Prime zone for retail

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 Grouping MEP towards the back of lot

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Slab height Structural beam

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 Solution:
To create service Prime zone for retail
corridor to avoid
low ceiling at
*low head room
front
*NLA affected
*Modification
work required
*Cost & Time
Raise floor for water
discharge

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#3 : MEP Placements

Top 5 common mistakes

Required for comfort &
security purposes :-
No planning for toilet
Toilet discharge within tenant
Supermarket
discharge Health & Beauty Centers
lots
Child Edutainment
Entertainment

Essential power supply Supermarket – chillers, server

Essential not provided Ice Rink – chillers
Power Banks - servers
Supply

How it affects retailers’

Conventional model
design

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 #3 : MEP Placements

Top 5 common mistakes

M&E systems
Clashing placements clashing
Relocation works required
systems due to lack of co-ordination
with one another

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FCU tap off blocked by sprinkler FCU return blocked by FCU return duct

FCU return blocked by beam FCU return blocked by LPG

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 Fresh air & exhaust outside of tenant Exhaust tap off blocked by sprinkler pipe
lease line

Exhaust tap off blocking by air cond Electrical panel & Gas meter too
duct close to one another

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Fire alarm & break glass inside tenant SSF Panel inside tenant lot
lot

Fire shutter switch within tenant lot Cold water valve cannot access

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 To sum it up..

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700 shopping malls

by end of 2019
NLA – 170 mil sq ft

Existing
560 shopping malls
NLA – 135 mil sq ft

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 What does this all mean?

Retailers
More options on locations
More demanding Differentiating
Rental Factor is very
Mall facing stiff Requirements important
competition
amongst one Malls have to
keep updated
another
Customer with retail trends
More choice on malls
Convenience ROI takes longer
Destination time
Experiential

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Our roles

Mall
owner

Project team : Mall

Architect
management
Structural Engineer Investment
Mechanical & Electrical team :
Engineer Leasing
Interior Designer Marketing
Landscape architect Fit Out
Project management

Cost Returns

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 Change is the only constant in life
- Heraclitus

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Connect with me

Facebook : Pamy Wong

Linkedin : Pamy Wong
Email : pamy@viscreative.com
Mobile : +6 012-327 9927

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