Activity 1

Part B
Introduction
Organizations have been using strategic change management to align transformation
initiatives with business goals for quite some time. People who can lead, communicate,
comprehend, help bring about internal alignment, manage resources, and are essential to
the effective implementation of any strategic change. People, procedures, and rules are all
examples of resources. The steps involved in managing a strategic shift are similar to those
involved in managing any other kind of change. One of the first steps in accomplishing
strategic transformation is determining the organization's ultimate goal for the change. The
next step is for the leader to participate in the formulation of a strategy outlining the
intended results and the means by which they may be attained. The interconnected goals
and tactics of this larger framework affect the company's infrastructure, employees, and
clients. An important part of the leadership's communication strategy is figuring out how
they will update the team at each stage (SHRM, 2021).

Change manager responsibilities

A direct line of connection with the teacher of your Students.
It's easy for parents and students to drift apart. I Put out their email and phone number
early and frequently, and reassure them that their "virtual door" are always open. Building
connections and a sense of community in the classroom begins with open, respectful
dialogue (Albert, 2022).
Mix up your teaching methods.
I will include both synchronous (in-the-moment) and asynchronous (at a later time)
learning into your lessons. Students may get to know each other better via the use of
synchronous teaching methods including phone calls, video classes, and live chats.
Students may work at their own speed and in their own time using asynchronous activities
like discussion boards and video lectures.
Third, make sure you're using effective teaching materials in your classroom.

In most cases, school's LMS will serve as the principal platform for online conferencing
and the ddistribution of course materials. In order to conduct phone conversations, live
classes, and video chatting, a third-party application, such as Google Voice or Zoom, is
required.

Change objectives and principles

Modify your course materials for use in an online environment.
Adapt your in-person classes for the web by adding in things like recorded conversations,
student-generated content, and innovative software.
Instruct both the Students and their families on what is expected of them.
Prepare kids and their families for a successful school year by communicating your
objectives and deadlines regularly (Albert, 2022).
Create a solid environment for your virtual classroom
Building a sense of community among students is just as important in an online classroom,
and tools like video chats, structured downtime, and discussion boards may help make that
happen.
Maintain communication with and participation from your child's parents.
Keep parents informed and interested all through the school year with regular, exciting
communications like weekly newsletters and individual phone calls (Albert, 2022).
Principles:
 One unified visual experience for all students.
 Interspersed with brief periods of peer engagement and material.
 Segregation into smaller groups of students with similar interests.
 Accessibility.

Change plan elements

 Alignment between the operations manager and top management and

active participation from all relevant stakeholders.IT manager-
Communication
 Management position for a savvy communicator in the field of information
technology.

Rationale for change

Positions and roles during the change process

Organizational administrators should be part of a successful change management team, and

the change itself should be initiated by a leader who is imaginative, compelling, and
unwavering. The highest-level executives of an organisation must acknowledge the need
and feasibility of a strategy shift. The adoption of e-learning should take into account the
concerns of those who have moral qualms about or divergent views on the function,
purpose, and techniques of higher education and who are thus unable to fully engage with
the new technology-based approach to education. Collectively, these individuals make up
the backbone of the organisation. If the organization's members believe that the central
committee needs and wants the system, they will work to make it a reality (Parlakkılıç,
2014).

Driver changes list

 Transformations in the Cultural Environment.

 Resulting from Consumer Demands in the Economy.
 Promoting the Cutting Edge of Technology.
 Improvements to the Processes
 Changes in Tactics.

Process
During the course of the change management process, the organization while shifting from
the physical to online courses in Covid-19,faces the following risk:
Workers aren't actively involved enough
Probably the most prevalent challenge when attempting to implement a change
management strategy is this very thing. Even the most dedicated worker is certain to reject
a company-wide overhaul if they aren't given a voice in the decision-making process.
An Ineffective Method of Communication
There is no coherent plan for company-wide communication in certain companies. In fact,
some high-ups believe that once they make the announcement, everyone would quickly
agree with the new course. People are inherently opposed to this way of establishing
change since it is the most ineffectual.
Complexity in Organizations
As an organisation matures, its processes become more intricate, increasing the difficulty
of change management planning and execution. These complexity include things like
intricate procedures, products, and systems that are difficult to grasp for even the most
senior people of a company, and hence act as a barrier to implementing change
(ChangeManagement, 2021).

Key stakeholder analysis

Every group needs to hear from its stakeholders. They guarantee the company has enough
cash on hand to continue operating normally.

All relevant internal parties are given a voice in the business operations. Employees, board
members, shareholders, and the upper management are all examples of internal
stakeholders. Employees, as key internal stakeholders, must be kept informed for change
projects to succeed. It's essential to have a well-thought-out communication strategy in
place with the goal of alerting people promptly so that they may respond effectively and
achieve success.

The voices of those affected by a group's decisions are essential. They ensure there is
sufficient cash on hand for regular business operations to continue for change management
from physical to online courses (Parlakkılıç, 2014).

Everyone who matters on the inside of the company has a chance to weigh in on how
things are run. Internal stakeholders include employees, the board of directors,
shareholders, and the executive management. For change initiatives to be successful,
employees, as important internal stakeholders, must be kept in the loop. In order to
accomplish success, it is crucial to have a well-planned communication strategy in place
with the objective of informing individuals quickly. The importance of internal
communication in achieving strategic goals may become clearer to leaders if employees'
feedback is taken into account. Change implementation across all three departments relies
on investors providing the appropriate resources. Organizational day-to-day operations
depend on feedback from a wide range of external stakeholders. Common examples of
external stakeholders are suppliers and customers. The primary responsibility of our
fictitious supplier is to provide the raw materials needed by our fictitious company
(Parlakkılıç, 2014). The components used by the organisation have a significant impact on
the product's quality, cost, and dependability, making the supplier decision a crucial
strategic one. The role of the customer is to consume the company's products and services,
therefore creating income that may be re-invested in the business. Productivity in terms of
both quality and quantity will be determined by market needs.

Communication channels for organisational personnel to contact management

Calls

Although the effect of video conferencing is greater, they aren't always the most practical
option. You can't assume the other person will have Wi-Fi or be at a position where they
can switch on loudspeaker if you want to make an impromptu video call on your
smartphone, which would otherwise reduce the need for forward planning (Podium, 2021).

Videoconferencing

Video conferencing, the next best thing to face-to-face communication, allows you to keep
reading facial expressions while having more freedom of movement. Video conferencing
allows for large groups to connect from different locations, facilitating the rapid
dissemination of information.

To begin with, there's nothing quite like having a conversation face to face.

Really, there should be no shocks. Face-to-face meetings, which take use of the fullest
communication channel available, are often regarded as the best method of team
collaboration. This is because the use of body language, facial emotions, and other forms
of nonverbal communication lessens the likelihood of messages being misunderstood. It's
also the most efficient method for carrying on extended discussions (Podium, 2021).

Develop a change plan

Actions Who When Performance

Measures

Humanity and Academic September Feel comfortable to

digital marketing Manager the employees
cover the gamut
from individuals to
groups, from
consumption to
production.

The future of Administration October Improve efficiency

evaluating the and effectiveness
efficacy of digital
content marketing
in enhancing the
purchase cycle and
customer
satisfaction

Evaluation

Several methods may be used to assess the potential impact of a change on the
achievement of previously defined objectives. One strategy that may be adopted is to
evaluate the level of success in accomplishing the set objectives. There's a chance this will
provide you some insight into whether or not the change was successful.The success of the
adjustment in meeting the objectives might be assessed in another way. Perhaps this would
help you evaluate the impact of the change on the desired results. It's important to
remember that there are many things than a shift that might affect how well you meet your
objectives. It's crucial to include all of the pertinent factors in the change's examination. It's
possible that a modification won't directly affect results, but it might be considered
effective if it helps establish conditions that are conducive to reaching the desired
outcomes.

When evaluating a modification, it's important to think about why that modification was
done. If, for example, the purpose of the modification was to improve communication
within a team, then you should evaluate how well it succeeded in doing so. Before
selecting a choice, you should consider how long the adjustment was in place and whether
it had any unforeseen consequences. The evaluation of a change is ultimately a personal
one, and there is no one correct method for doing so. The most important thing is to
carefully and completely assess everything so that you can make educated judgments
regarding prospective future changes. (CMG, 2021).
The staff is well-aware of the upcoming transformation and the stresses it would entail.
However, listening to their concerns and keeping them in the loop helps reduce worry.
Make use of the data gleaned through e-learning to assess the status quo of change
management practises and determine where improvements are needed (CMG, 2021).

Comments:
Involving stakeholders in the risk management process is crucial at any time, but it is
particularly crucial when considering a contentious programme or policy in which
significant stakeholders are known to have conflicting perspectives. To get a thorough
familiarity with the community of interest, it is necessary to do "community scoping," a
procedure that involves gathering information on the community's demographics,
background, social structures, and economic conditions. Identifying and assessing the roles
and influences of relevant parties, or "stakeholder mapping.

Activity 2
Part A
Analyse and confirm the capacity and competence of relevant individuals to
contribute to change processes and plan
MEETING AGENDA TEMPLATE: Meeting 1
Meeting/Project Name: Change in Management Process

Date of Meeting: Time: 3:00 pm

(Oct/13/2018)

Meeting Facilitator: Academic Manager Location: Adelphi Hotel

1. Meeting Objective

handles change in the areas of :

 Website development.
 Content marketing.
 Courses available over the internet.

2. Attendees

Administration

Name Department/Division E-mail Phone

Clark Administration Clark@gmail.com xxx

Gaxwill Management Staff Gaxwill@gmail.com xxx

Somon Administration Somon@gmail.com xxx

3. Meeting Agenda

Topic Owner Time

Content changings Admini 2
stration months

Online courses changes Academ 2/5

ic months
Manage
r

Designing Websites in a New Way Admini 4

stration months

4. Pre-work/Preparation (documents/handouts to bring, reading material,

etc.)

Description Prepared by
 Working together with the customer to establish the needs of Administration
the website. Consequently, it is real.

With an overarching plan in place, we can go to work on the

site's individual pages' content while keeping Search Engine
Optimization best practises in mind. To proceed, you'll need
access to reliable information.

With the foundation and first content in place, we can shift our
focus to the site's aesthetic style. This may be well-defined by
the customer already, or you may be establishing the visual
style from start. Visual aids like element collages, mood
boards, and style tiles might be useful here.

After designing each page of your website and deciding how it

will appear to users, you must now test it to ensure that it
functions as expected. To find everything from major UX flaws
to tiny broken links, use a combination of automatic web
crawlers and human inspection of the site on numerous devices.

MEETING MINUTES: Meeting 1

Meeting Minutes: 40 minutes

Date of Meeting: Time: 3:00pm-3:40 pm

(Oct/6/2018)

Minutes Prepared By: Cris(minutes Location: Adelphi Hotel

recorder)

1. Meeting Objective
The primary goal is to revamp the site's aesthetic. Having finished the site's structure and initial
content, we can now go on to creating the site's visual identity. Depending on the client, you
might be working with a well-established visual style or starting from scratch. The usage of style
tiles, mood boards, and element collages may help with this. Now that you have your pages and
have detailed their appearance to site visitors, it is essential to test the site to make sure
everything is working properly. To find everything from big UX issues to minor broken links,
use a mix of automated web crawlers and human evaluation of the site on numerous devices.

Change the content in the site for the preparation of online courses.

Changes in online course by the organization.

2. Attendance at Meeting

Name Department/Division E-mail Phone

Charles Admin Charles@gmail.com 1xxx

Fredrick Staff Fredrick@gmail.com 1xxx

Kingston Admin Kingston@gmail.com 5xxx

3. Agenda and Notes, Decisions, Issues

Topic Owner Time

 Academic Manager 2- 3months

Online courses

Change in Content Administration 2-4 months

Redesign of the Site Administration 4 months

4. Action Items

Action Owner Due Date

Student input was used in determining what features the Administration Oct to Dec
new site should have to increase expand the online 2018
courses. Once the scope has been defined, we can begin
to characterise the relationships between the various
pieces of information and functionality.

With the big picture in mind, we can dive into the details
of each page's content while still adhering to SEO best
practises like keeping each page focused on a particular
issue. If you want to go to the next stage, you need to
have genuine data to work with.

Having finished the site's structure and initial content, we

can now go on to creating the site's visual identity.
Depending on the client, you might be working with a
well-established visual style or starting from scratch. The
usage of style tiles, mood boards, and element collages
may help with this. (Pappas, 2020).

It's high time you started spending money on internet Administration Sep to
advertising, whether organic (via SEO/SEM) or paid. An November 30
online store will not be successful if it has no online
presence. Effectiveness is bolstered by laying a solid
foundation of organic search and building upon it with
promotion, social media, and content creation.

Motivate patronage renewal.

Don't forget to enclose a flyer in all new customer

orders, reminding them of all the great reasons they
should keep coming back to you. Create a loyalty
programme and use social media to communicate with
your most loyal customers. If your product is one that
would do well if bought frequently, consider starting a
subscription service.
Finding the perfect blog article or Slide Share Academic Manager Sep to Jan 18
presentation isn't enough to develop content that really
increases sales and signups. What your audience wants
and needs is a product of a number of elements coming
together to offer you that understanding. It's a huge
undertaking that deserves a book rather than an article,
so I'll simply touch on some of the most crucial
components that will help you get started, find out what's
working, and keep up with demand without hiring an
army (Francis, 2018)..

Put together sets of related keywords.

Groups of relevant keywords may be made that relate to

certain goods, features, regions, audiences, marketing
initiatives, etc. By doing so, you may monitor the
effectiveness of your brand's site and content in relation
to the performance of rivals and make adjustments as
necessary as you continue to build and optimise.

Following Answers by the Administration asked by the

Staff:

1. Why were you unable to provide support to the

trainer/assessor?

2. Do you think you should have responded better?

3. Does your response provide a good reflection on your

leadership?
 5. Next Meeting (if applicable)

Date: Nov -12-2018 Time: 7:pm Location: Adelphi Hotel

(MM/DD/Y
YYY)

Objective: To discuss the performance which was committed to Academic Manager in

Meeting 1.

MEETING AGENDA TEMPLATE: Meeting 2

Meeting/Project Name: Changed in process Management transformation.

Date of Meeting: November-16-2018 Time: 5:pm

(MM/DD/YYYY)

Meeting Facilitator: Administration Location: Adelphi Hotel

1. Meeting Objective

In order to better serve our students, we need to update the look of our site.

Modify your advertising strategy to draw in more students.

Name Department/Division E-mail Phone

Chawls Admin staff Chawls @gmail.com xx

Kurlus Admin staff Shamas@gmail.com xxx

Hardeep Admin staff Hardeep@gmail.com xxx

3. Meeting Agenda

Topic Owner Time

Academic Manager's Reform of Classroom Instruction Academic Manager 3 months

Methodology shift in marketing Academic Manger 3 Months

4. Pre-work/Preparation (documents/handouts to bring, reading material, etc.)

Description Prepared by

First, I was preoccupied with student files and could not Academic Manager
give my whole attention to the trainer or assessor.

I apologise profusely. Unfortunately, I was unable to

provide the necessary assistance to the
instructor/evaluator. I should've paid attention to what he
was saying and guided him in the right route.

Thirdly, it does not serve as a mirror for my leadership

skills. In retrospect, I see that my response was inadequate
(OSU, 2021).
 MEETING MINUTES: Meeting 2

Meeting Minutes: 50 minutes

Date of Meeting: Dec-18/2021 Time: 2:00pm-240:pm

(MM/DD/YYYY)

Minutes Prepared By: trump minutes Location: Adelphi Hotel

recorder (staff)

1. Meeting Objective

 The objective is to Change the process of organization for the smooth online courses
to grow the business.

2. Attendance at Meeting

Name Department/Division E-mail Phone

Mohid Staff- Mohid@gmail.com xxx

Clark Academic Management Clark@gmail.com Xxx

Peter Administration Peter@gmail.com xxx

3. Agenda and Notes, Decisions, Issues

Topic Owner Time

 Administration 5months

Advertise the online Courses

Advantage of online courses Academic Manager 3months

4. Action Items

Action Owner Due Date

Most academics agree that, in contrast to static MOOCs, Administration Dec -9-
new forms of e-learning can emerge with more targeted and Subordinates 20119
and engaging content, thanks to advances in authoring
software and the availability of tools to track students'
progress as they complete e-learning courses tailored to
their individual needs. Further, the adoption of standards
for e-learning material may be an important step in
facilitating the transfer of information across businesses.
The technique and the software used in an e-learning
strategy should be evaluated to see whether they are
suitable for the company. It should specify how online
education might improve classroom instruction and
student retention. It's not the organisations themselves that
evolve in response to e-learning. Change occurs one user
at a time, whether they are workers, managers, colleagues,
partners, suppliers, consumers, educators, or students. The
probability of success steadily rises as one gains
experience in the field of change management. When a
business decides to switch from traditional classroom
instruction to online tutorials, "change management"
refers to the coordinated efforts made to ease employees
into the new method of instruction. The context of
communication, interaction, conversation, questioning,
leadership, and support is rich in change management.
The goal of change management is to win the "hearts and
minds" of everyone working for the business by
encouraging them to adopt new ways of thinking and
doing. As with any major change, implementing e-
learning will need some adjusting on the part of both
employees and management (E-learning, 2022).

Transitional Phasing

There is a wealth of information in this field about the

processes of transition and change management. The
transitional process consists of three phases: the last stage,
a transitional period, and a new beginning (Brandon,
2007). Endings: The first is the idea of changing things
around. Applied to e-learning, replacement of instructor-
led training and everything that it involves is typically
perceived as the “ending.” Learners, trainers, and
supervisors are prone to want to cling on to the “old-
ways.” But, by adopting change management approaches
individuals may begin to let go of this past, and have the
confidence and support to at least go into their “neutral
zone.” They are ready to give it a try. And, most crucially,
it will create the stage for good new beginnings that e-
learning may symbolise for them and the organization.
The neutral zone: The second way of thinking about
transformation is as a "journey," or a path taken from one
location to another. Students who decide to switch to
online instruction go through four distinct stages of
adaptation:

The four stages are:

•Phase 1—Denial;

•Phase 2—Resistance;

•Phase 3—Exploration; and

•Phase 4—Commitment.

5. Next Meeting (if applicable)

Date: 25-May-2020 Time: 40minutes Location: Adelphi Hotel

(MM/DD/YYYY)

Objective: To check and evaluate the current performance from pervious in online classes.