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Created Date Ticket Id Group Plant

11/29/2023 147 WSP - PP 7000

28.11.2023 148 WSP-SD 7000


Requester Name Agent Status

Surinder Kaur Dhirajsingh PP Support Customer working

Reenah Manimaran SD Support Customer working


Subject

MR Request error

Tcode-VF04 (Unable to billing invoice for doc no 80290055 - customer code 110528)
Change Date worked on
Task representative
Request/Incidents tickets
11/29/2023
Incident Abhilash/Hari
11/30/2023

Incident Sudhakar S 28.11.2023

Total
Efforts in hrs
5
5

12
Efforts description
Trying to find out the cause by backtracking all the data inputs
Testing done by creating similar case in ITD environment and verified the outputs

Billing Split Issue wsp Issue findout and requesting user to cancel multiple billing Doucment.

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