Project Issue Tracker Report

Issues This Week Issues This Month Support period

S.No Project
Received Closed Open Received Closed Open Received Closed

1 MM 8 0 8 15 0 15 185 169

2 FICO 4 3 1 6 5 1 45 44

3 PP 1 0 1 1 0 1 151 148

4 SD 2 0 2 2 0 2 85 83

5 BASIS 0 0 0 0 0 0 21 21
ATA 15 3 12 24 5 19 487 465
Tracker Report
Support period
Open(Total open tickets) Oracle SR Schedule
Variance

16
(14 - Customer Working,
2 - On-hold)

1
(1 - Customer working)

3
(3 - Customer working)

2
(Customer working 2)
0

22
 Change request Root Cause Fixes

1. Request to manually delete the ASN line item in both portal

and sap was raised, solution provided to client
2. Issue raised on alternative UOM of material,solution
provided to client.
3. New user was created in the vendor portal for a supplier as
per the request from the client.
4. Issue raised on manual deletion of ASN, solution provided to
client.
5. Request to change the smart form Header of consignment
note received, changes amended and solution provided to
client.
6. Issue reported on Open ASN Purchase order, solution
provided to client.
7. Release strategy characteristics list of both PR and PO
provided to the client.
8. Query raised on Role for 953 and 954 movement type,
solution provided to client.

PGI ISSUE - FICO

1. Mismatch in MO qty & Conf qty - Issue settled.
2. MR request for production order - Solution provided.
3. PR triggering late - Solution provided.
4. User manual shared on return sale order.

1. RE: WSP : Tcode VF04 Plant 7000 2.

RE: LAMPIRAN GPB -SAP for 7000
 Additional Revenue Scope
Improvement
Week
 Additional Revenue Scope

Month Support period