OpenSAP Frun1 Week 3 All Slides

Week 3: SAP Focused Run Use Cases – Part 3 and Summary
Unit 1: Configuration & Security Analysis

Configuration & Security Analysis
Agenda
▪ Application purpose
▪ Application features
▪ Application usage
▪ Demo
▪ Application benefits
© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Application purpose
Ensure transparency and compliance in huge system

landscapes
▪ Enable comprehensive central governance for
software levels, patches, critical authorizations, and
configuration settings within the complete landscape.
▪ Highly scalable comparison of TO-BE with AS-IS
situation.
▪ Analysis of configurations and configuration changes to
identify the root cause for critical issues, for planning
new projects, and for tracking deployment on a
technical level.

Application purpose
Prevent breaches with a strong security baseline and ensure compliance
“Appropriate technical and

organizational measures”
Typical achievement with

SAP Focused Run
▪ Automation of a comprehensive security
baseline
▪ High coverage of common requirements
− SAP Security Baseline Template: > 95%
− Custom-Specific Baselines: > 80%
▪ Stores covering old and new security AS ABAP AS JAVA HANA DB Web Cloud Hostagent
Dispatcher Connector
features of SAP S/4HANA

Application features
Provides different views for a configuration item

Configuration item
Values must follow
Values may
has a name, has a type, has configuration and
change over time
value(s), belongs to an object security policies
Store Browser Changes Search Validation & Trends

references items to provides which searches for items Alerting track policy
landscape items changed and values checks items validation results
objects, shows against a policy over time
content and history

From data to validation to dashboard
Configuration and Change

Collector Inbound Queue
Database
CCDB_DATA_001
… FRUN2SAC
CCDB_DATA_XXX
CCDB
Scheduled Config Stores & Scheduled Policies

Dashboard Pages API
Data Collection Change History & Alerts

Application usage
Comprehensive data in a secure, central read-only environment
Example (SAP S/4HANA, AS ABAP): Configuration Stores: SE06 – Change Options

Application usage
▪ Build your own validation policies or get them ready-to-use as SAP service (GitHub or tailor-made)
▪ Report on what you actually are able to get clean and keep clean
1 Security policy document 2 Policy definition is an XML file
3
Validation result

Application usage
Views on validation and trend analysis

Application usage
Create alerts from policies and store changes – examples

Application usage
Alert provides a link to Configuration & Security Analysis

Validation result for further details
Demo

Application benefits
Track security improvements

Analyze latest threats
stay ahead Custom Policies
Analyze prerequisites of planned
security measures
React on Hot News SAP or Custom

keep running Policies
Monitor expiring certificates, mandatory transports, …
New SAP Security Notes

Timely transparency → report vulnerability and deployment Patch Day Policies
stay clean (monthly)
Automate operational processes
SAP Security Baseline Template Baseline Policies

get clean Detect & analyze → define/automate security baseline → validate and verify (250+ Checks)
SAP GitHub
Content
SAP
Focused Run UI

▪ Effective baseline of security and

compliance measures for the complete
SAP landscape
▪ Reports and dashboards are able to
accurately reflect custom-specific
contexts
▪ Reliable scheduling and flexible
adjustment to ad-hoc requests
▪ Comprehensive integration into
centralized monitoring and alert
processing
▪ Extensibility and openness for
integration with custom infrastructures
and processes

Key learnings
▪ How compliance of large numbers of configurations

can be monitored
▪ How validation results can be reflected in an OCC
Dashboard
▪ How accepted non-compliance can be taken into
account
▪ How you can adapt policy templates to custom-
tailored needs

Further reading
▪ SAP Focused Run Expert Portal – Configuration &

Security Analysis:
https://support.sap.com/en/alm/sap-focused-
run/expert-portal/configuration-and-security-
analytics.html

Thank you.
Contact information:
open@sap.com
Follow all of SAP
www.sap.com/contactsap
© 2023 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of
SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or
warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.
The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional
warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or
any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and
functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason
without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or
functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they
should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered
trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names
mentioned are the trademarks of their respective companies.
See www.sap.com/trademark for additional trademark information and notices.
Unit 2: System Analysis
System Analysis
Agenda
▪ How does it work?
▪ Demo

System Analysis
Application purpose
▪ Targeted at monitoring and performing root cause

analysis of performance and error situations of a
small set of systems
▪ Quick start: Predefined content for common system
types based mostly on system monitoring data – no
additional setup needed to get started
▪ Various additional analysis capabilities can be
activated on-demand for particular critical systems
that need “hypercare” – enabling deeper analysis
▪ Highly customizable views enable personalized
dashboards

System Analysis
Application purpose
System Analysis provides views to evaluate the

historical behavior of metrics and KPIs. The view
content is predefined according to SAP best
practice and usable out of the box. For user-
individual adjustments, a powerful personalization
capability is provided. Metric Prediction is enabled
in System Analysis.
System Analysis provides e.g. the following

predefined dashboards (system dependent):
▪ ABAP on HANA ▪ SAP HANA Thread Samples
▪ ABAP Basis ▪ ABAP Work Process Samples
▪ ABAP Exceptions ▪ AS Java
▪ ABAP Performance ▪ Apache Tomcat
▪ SAP HANA Overview ▪ Business Objects Enterprise
▪ Host Metrics ▪ BO Data Services
System Analysis
Personalization
▪ Each view in System Analysis can be
customized be specifying the attributes:
▪ Scope (inherited or selected)
▪ Metrics (all metrics belonging to the scope are
listed and can be selected)
▪ Time Range (inherited or selected)
▪ Resolution (automatically or selected).
In addition the visualization can be customized by:

▪ Legend (on/off)
▪ Data Labels (on/off)
▪ Chart Type (line, column, bar, …)
▪ Left/Right Axis Labels (free text)

System Analysis
How does it work?
Administration Network Customer Network
System Analysis Application
Simple Diagnostics Agent

Aggregation Configuration RCA Configuration Configuration AS ABAP
System
Monitoring
Aggregated Aggregation Metric & Event periodic
Metric Store Store collection
Stream Receivers
Stores
Shared periodic
Personalization Exception Stat Recs delivery
Stores SAP Hostagent
Store Store Store
Metric Data
Dedicated
Stores RCA Store Open KPI Store
SAP HANA
SAP Focused Run System Managed System

System Analysis
How does it work?
▪ Metric store from System Monitoring is used for default

pages that can be used out-of-the-box without
additional preparation beyond System Monitoring setup
▪ Long-term history of selected metrics can be configured
and displayed
▪ Additional capabilities can be activated manually via
the configuration panel or automatically via Simple
System Integration (SSI):
− ABAP Exceptions (shared with integration monitoring)
− ABAP performance data based on ST03 data (shared
with Real User Monitoring)
− ABAP work process samples (/SDF/SMON)
− SAP HANA thread samples
− Several other SAP HANA capabilities
▪ Dedicated default pages per capability appear if the
capability is active for systems in scope

System Analysis
Application usage
Every page contains a header toolbar showing the

selected time range and scope. The time range can be
directly adjusted via scroll buttons or by choosing one
of the predefined time ranges. Two-level tooltips for
data point details:
▪ Hover tooltip for simple display
▪ Click on data point for detailed display: all KPIs
(value/min/max/count), context information, series
information; links to other pages and as input for
opening other applications like file system browser
or system monitoring
▪ Variants of the major chart types: Time series, 2nd
value axis, stacking are possible. Also, pie and
donut chart types are supported
▪ The page toolbar shows an indicator if a system
anomaly is expected for systems in scope
System Analysis
Application usage
▪ Interactive zoom by dragging rectangles on data

points – auto-adjusting resolution
▪ Metric forecast for System Monitoring metrics
▪ Powerful aggregation and filtering (transient for
all pages, personalizable for custom pages):
− Selectable aggregation dimensions for drilldown
− Filtering on every dimension
− Selection of aggregation logic:
min/max/average/sum/count

System Analysis
Application usage
Predefined Analysis Paths: ABAP Work Processes, SAP HANA Thread Samples, ABAP Work Process
Samples
Zoom into area

of interest
Click on data point to get

additional details in next chart
Change Drill down

aggregation to get further into
users displayed program name

System Analysis
Open KPI Store
System Analysis personalization (Open KPI Store)
System Analysis provides the possibility of metric

integration via a simple REST API. Such metrics
could come from 3rd party monitoring tools or custom
scripts
3rd party metric integration via Open KPI Store

provides:
▪ Generic persistency and display of time series for
numerical metric data
▪ Rest service for receiving data
▪ Flexible visualization
▪ Housekeeping
▪ Alerting
▪ Optional LMDB association
System Analysis
Demo

System Analysis
Key learnings
▪ How to evaluate historical behavior of metrics and

KPIs with System Analysis
▪ How to use the predefined analysis paths
▪ How to personalize System Analysis via the Open
KPI Store

System Analysis
Further reading
▪ SAP Focused Run Expert Portal – System Analysis:

run/expert-portal/system-analysis.html
▪ SAP Focused Run Expert Portal – Open KPI Store
run/expert-portal/open-kpi-store.html
▪ System Analysis Housekeeping:
run/expert-portal/system-analysis/system-analysis-
housekeeping.html
▪ System Analysis – FAQ and Troubleshooting:
run/expert-portal/system-analysis/system-analysis-
troubleshooting.html

Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 3: Trace Analysis and File System Browser
Trace Analysis and File System Browser
Agenda
▪ Trace Analysis
– Overview
– How does it work?
– Usage scenario
▪ File System Browser
– Overview
– How does it work?
– Usage scenario
▪ Demo

Trace Analysis – Overview
Trace Analysis provides analysis features across

SAP ABAP and non-ABAP systems so that a
component causing a problem can be isolated and
identified.
Distribution of the response time over the client,
network, and server can be displayed.
Furthermore, you can drill down the
response time of each server component
involved in the execution.
Trace Analysis also supports
SAP Cloud Platform APIs.

Trace Analysis – How does it work?
Frontend trace
Upload client trace data 2
Backend System (e.g. ERP) SAP HANA
WP1 T1
Browser (PC or mobile device)
(passport injection, trace levels via
SAP client plugin or diagnostics
Passport (incl.
toolset for SAPUI5 applications)
trace flags) Tm
WPn
HANA threads
Run application/ Work processes
create E2E trace HANA
Passport (incl. connections /
1 trace flags) sessions
DB Expensive
User sessions ABAP SQL Traces Statements
with dialog Trace Trace
steps
Collect server-side data
HTTP Statistic
SAP GUI (PC) Log Record
(trace levels via OK-code /$gui_e2e_trace) s
Frontend trace
SAP Focused Run Collect trace data
Upload client trace data 2 and view results
3

Trace Analysis – Usage scenario
1 Identification of component which is Trace Analysis Overview

responsible for poor performance
(client, network, server side)
Topology
2 Identification of backend system
with poor performance
Server-Side Analysis
3 Identification of software
component with poor performance
Request Details
4 Analysis of the single request

execution by direct jump into
corresponding trace application
File System Browser – Overview
The File System Browser allows access to

default file systems.
▪ Multiple selection for download is possible
▪ Click on a file opens the preview. Download is
also possible from the preview
▪ Support of download of complete directories
as zip files (max archive size 42MB)
▪ Files where the File System Browser has view
and download permission are marked with a
black box (can be checked). Files where the
File System Browser has no view and
download permission are marked with a grey
box.

File System Browser – How does it work?
SAPUI5 File Use ABAP Web Service

System Browser Client
Authenticate
SAP Host Agent

SAP Focused Run Managed System
Forward
Simple Diagnostic Agent
OS file System
/usr/sap/<SID>/DVEBMGS00 # ls
BytecodeAgent data exe igs log sec work work_old

File System Browser – Usage scenario
1 Select Host Name in Scope Selection Scope Selection
Directory Overview
2 Navigate to requested directory
File Overview
3 Select requested file(s)
File Content
4 Click on file name to see content or

download the requested files

Demo

Key learnings
▪ Trace Analysis is a tool for isolating a single user

interaction through a complete landscape and
providing trace information
▪ The File System Browser allows central and secure
access to default file systems in the landscape

Further reading
▪ Trace Analysis in SAP Focused Run Expert Portal:

run/expert-portal/trace-analysis.html
▪ File System Browser
– SAP Note 2807599 – Reduce the FRUN file system
browser directory allow list
– SAP Note 2632477 – Extend the FRUN file system
browser directory allow list

Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 4: Operations Automation
Operations Automation
Agenda
▪ Demo

Application purpose
Operations Automation addresses the following

challenges
▪ Ensure that detected problems are resolved quickly,
in a highly automated and standardized way
▪ Ensure that regular operational procedures are
executed in a timely manner and highly automated
Operations Automation in SAP Focused Run 4.0

SP00 allows to automate
▪ Problem resolution procedures triggered by Alert
Management
▪ Standard operational procedures related to the
regular operations tasks of your system landscape

Make your operations more efficient by automating regular tasks & alerts resolution
▪ Executes predefined operation flows completely
automatically w/o user activities or semi-automatically
with user activities
▪ Operation flows (OF) can be triggered by Alert
Management or planned as regular task
▪ Comes with maintenance UI to define OFs, planning UI
to schedule OFs, and runtime UI to control the execution
of OFs
▪ SAP delivers predefined content via a catalog, which

can be used in customer-specific OFs
▪ Content is delivered for Configuration & Security
Analysis (regular checks), System Management
(regular checks), and System Monitoring (alerts)

Application usage
Operations Automation in the launchpad
Provides access to the Guided Procedures for Provides access to the Guided Procedures for System
System Management, which can be executed Monitoring, Integration and Exception Monitoring or
manually or automated ad hoc or in regular Configuration Monitoring Alerts, which can be
intervals triggered manually or automatically from a
corresponding alert
Examples:
▪ System Health Check for ABAP Systems Examples:
▪ System Health Check for Java Systems ▪ Alert Reaction Procedure for ABAP System Not
Available Alerts
▪ Alert Reaction Procedure for Java System Not
© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
Available Alerts 5
Application usage
Guided Procedure Instances
Review the status and details of
previously executed guided procedures
Guided Procedure Runtime

Execute one guided procedure
for a technical system or a host
Guided Procedure Planning
Schedule the recurrent execution of
guided procedures in the background
Guided Procedure
Guided Procedure Catalog Maintenance
Review available guided procedures Create or edit guided
procedures

Application usage
Guided Procedure Instances

Review the status and details of previously
executed guided procedures
The status overview on the top shows how many guided
procedures were processed with successful, erroneous, or
warning status
You can use the status overview to filter, for example, the
guided procedure instances that were processed with
successful overall status
The following actions are possible:
The guided procedure instance list shows the following
▪ Download the result report in HTML or MS Word format
information:
▪ Continue processing the guided procedure
▪ Name of the guided procedure
▪ Process a new instance of the guided procedure
▪ For which host or system it has been executed
▪ Download the guided procedure instances list to Excel
▪ Last change information
▪ Overall status
▪ Number of activities inside the guided procedure with
successful, warning, and error status and number of
unprocessed activities
Application usage
Guided Procedure Planning

Schedule the execution of guided procedures in
the background
▪ Single executions or regular recurrent intervals
▪ Schedule the regular execution of guided
procedures for many systems or hosts
Optionally receive e-mails with attached result

reports in MS-Word or HTML format
Examples:
▪ Daily system health checks
▪ Compliance reporting based on CSA policies
▪ Performance reporting based on system
monitoring metrics or statistical records
▪…

Application usage
Guided Procedure Catalog

Review available guided procedure definitions
The guided procedure catalog lists all available guided
procedure definitions
From here you can
▪ Execute a new guided procedure instance for a selected
system or host
▪ Edit an existing guided procedure definition
▪ Create a new guided procedure definition based on an
existing one or from scratch

Application usage
Guided Procedure Maintenance

Create or edit guided procedure definitions
▪ Define steps
▪ Include Help text documentation
▪ Include activities
– Manual activities consisting of a description and
optionally a navigation link
– Automatic activities that automate certain steps based
on plug-ins delivered by SAP or own developed
activity classes
▪ Define guided procedure attributes, for example that
this guided procedure should be triggered as an alert
reaction for a given alert
▪ Define content and appearance of the result report
▪ Transport the guided procedure definition to QA or
production system

Application usage
Guided Procedure Runtime

Execute one guided procedure for a technical
system or a host manually
▪ Read Help text documentation
▪ Execute activities
▪ Add comments or attachments
▪ Generate result report in MS Word or
HTML format

Application usage
Alert Reaction Procedures

Faster time from alert to resolution
1. As soon as an alert is triggered, Alert
Management checks if a suitable guided
procedure exists
2. The automatic activities inside the guided

procedure are triggered automatically and
collect different problem context data
3. The guided procedure and the HTML report

are accessible from the alert in the Alert
Inbox

Application usage
Guided Procedure Content Delivered by SAP

SAP delivers several guided procedure definitions that can be used out-of-the-box or copied and modified
For System Management Alert Reaction Procedures (ARP) for System

▪ System Health Check for Application Server Monitoring Alerts
Java ▪ ARP ABAP System Not Available
▪ System Health Check for Application Server ▪ ARP ABAP Instance Not Available
ABAP ▪ ARP Java System Not Available
The system health checks include several ▪ ARP Java Instance Not Available
availability, performance, and exception checks. ▪ ARP BOE Server Not available
They can be executed fully automatically and ▪ ARP HDB Database Not Available
generate a result report which is sent out regularly
to interested recipients They contain problem context activities that are
executed automatically as soon as the alert is
raised. They contain manual instructions to resolve
the alert.

Application usage
Guided Procedure Content Delivered by SAP

Guided procedure plug-ins are predefined automated activities
that can be customized and included in customer-defined guided
procedures. They allow you to define your own highly automated
guided procedure in a no-code fashion.
SAP delivers guided procedure plug-ins for different purposes
Examples:
▪ Display System Monitoring metrics
▪ Check status of systems and databases from SAPControl and
SAPHostControl
▪ Display the results of Configuration & Security Analysis policies
▪ Trigger custom operations (scripts) on the hosts of the managed
systems
▪ Execute SQL statements on SAP HANA databases
▪ And many more
Refer to the SAP Focused Run Expert Portal for a complete list

Demo

Make your operations more efficient by automating Monitoring

regular tasks & alerts resolution
▪ Faster resolution of detected problems and execution
of standard operational tasks Alerting
▪ Operation flows are always executed in the same way

and therefore generate an standardized and Problem Resolution
reproducible audit trail
Operation Automation
▪ Operation flows can be flexibly adapted to customer Operation Flow 1
needs (no code / low code solution) Operation Flow 2
…
▪ Predefined content can be used out-of-the-box or
adapted to customer’s needs
Problem resolution procedures or
standard operational procedures
triggered by Operations Automation
are called “operation flows”

Key learnings
▪ Operations Automation allows to automate regular tasks

& alerts resolution
▪ SAP Focused Run supports operation flows based on
the guided procedure framework
▪ The basic and generic concept of the Operations
Automation application
▪ How to use the Operations Automation application
▪ The Operations Automation content provided by SAP

Further reading
▪ Operations Automation in SAP Focused Run Expert

Portal:
run/expert-portal/asm-guided-procedure-catalog-and-
reporting.html

Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 5: IT Calendar & Work Mode Management
IT Calendar & Work Mode Management
Agenda
▪ Supported work mode types
▪ How other applications in SAP Focused Run react to
work modes
▪ Optional integration to SAP Landscape Management
▪ Demo

Application purpose
Challenges
▪ How do I inform business users automatically about planned
downtimes for the production systems they are using?
▪ How to ensure that planned downtimes are not scheduled during
peak business hours?
▪ I would like to receive no spurious alerts during planned downtimes.
Purpose
IT Calendar & Work Mode Management in SAP Focused Run 4.0 SP00
▪ Provides an overview regarding IT events as part of IT calendar or as
list of upcoming IT events
▪ Allows to schedule single and re-occurring work modes which
trigger follow-up activities such as sending notifications and/or
suppressing alert calculation

Application purpose
Integration between IT Calendar, Work Mode Management, Monitoring, and Service Availability Management
IT Calendar visualizes in the context of
IT Calendar selected managed objects all relevant planned
events. It also acts as user interface to
Work Mode Management is a planning tool which allows maintain work mode types.
to maintain status information per managed object such
as planned downtimes, maintenance times, or critical
uptimes.
Work Mode
Management
Completed planned downtimes are imported
Several monitoring use cases suppress
into Service Availability Management as
alerts during planned downtimes.
planned outages
Service Availability
Management calculates Service Availability
the availability based on Monitoring
Management
planned and unplanned
outages Availability alerts from System and Health
Monitoring are converted into unplanned outages in
Service Availability Management
IT Calendar provides overview regarding work

modes, including planned downtimes.
Work Mode Management allows to plan certain
status for different managed objects as
downtimes, maintenance windows, peak business
hours, …
Supported features:
▪ Different views to visualize planned events
▪ Automatic e-mail notification
▪ Mass-create and mass-edit work modes for
high number of systems
▪ Different options to create work modes
− From UI
− Via XLS upload
− Via API
− From SAP Landscape Management
Supported work mode types
Work Mode Type Description
Work mode during which the system is technically down and you do not have access.
Planned Downtime System administrators can use this work mode to perform planned administration tasks that
can only be performed during downtime.
Work mode during which the system is technically up and you have no access. System
Maintenance administrators can use this work mode to perform planned administration tasks that can only
be performed during maintenance.
Work mode during which the system is technically up and you have access. Most users are
Peak Business Hours
logged on to the system and load peaks are expected.
Work mode during which the system is technically up and you have access. Fewer users are
Non-Peak Business Hours
logged on to the system, and load peaks are not expected.
Work mode during which the system is technically up and you have access. Most users are
Non-Business Hours
not logged on to the system and load peaks are not expected.

How other applications in SAP Focused Run react to work modes
Application Description
System Monitoring ▪ Monitoring continues during planned downtime work modes but alert generation is switched off
▪ Information about active work mode is shown in the System Monitoring UI
Health Monitoring Monitoring continues during planned downtime work modes but alert generation is switched off
Job & Automation Monitoring Monitoring continues during planned downtime work modes but alert generation is switched off
Integration & Exception

Does not react to work modes
Monitoring
Real User Monitoring Does not react to work modes
The following is configurable in the application:

▪ Stop scenario (script) executions if one of the associated systems is in the selected work modes.
▪ Do not consider the executions for scenarios that have one of their associated systems in the selected
Synthetic User Monitoring
work modes.
▪ Do not emit alert when an associated scenario has one of its associated systems in the selected work
modes.
Configuration & Security ▪ CSA Administration displays systems in planned downtime with a yellow status
Analysis ▪ No validation alerts are raised for a system if it is in planned downtime
Service Availability As soon as the planned downtime is over, a corresponding planned outage is created in Service Availability
Management Management if the relevant managed object has an active service definition.

Optional integration to SAP Landscape Management
Optional integration between SAP Landscape Management and Work Mode Management in
SAP Focused Run
Whenever SAP Landscape Management Managed System

triggers a stop operation for a system Alerting is suspended when the
or instance it schedules a planned instance or complete system was
downtime in Work Mode Management stopped by SAP Landscape
in SAP Focused Run Management
SAP Landscape
SAP Focused Run
Management
Whenever SAP Landscape Alerting continues when an instance or

Management triggers a start operation complete system was started by
for a system or instance it ends SAP Landscape Management
previously scheduled planned
downtimes in Work Mode Management
in SAP Focused Run

Usage
Display Events
You can use the IT Calendar in SAP Focused Run to
review planned work modes and contractual
maintenance periods for the services, systems, and
databases that are relevant for your daily work. From
the IT Calendar you can also schedule work modes
like peak business hours. You can:
▪ See detailed information on planned events by
clicking on the event
▪ Switch between hours, days, and months
▪ Create work modes for the selected systems,
instances, or hosts
▪ Display work modes on system or database,
instance, or host level
▪ Export events to spreadsheet
▪ Import work modes from a spreadsheet

Usage
Additional options to create or edit work modes

The following additional options to create or edit work
modes exist:
▪ Upload of work modes from a csv file
▪ Call web service or function module to schedule
work modes, for example, from a maintenance script
(see SAP Note 2508346 Work Mode Management
API Documentation for SAP Focused Run
https://launchpad.support.sap.com/#/notes/2508346

Usage
Automatic e-mail notifications

SAP Focused Run can send out automatic e-mail
notifications informing end users about upcoming
work modes. The configuration has to be done in
Notification Management:
1. Define recipient lists
2. Define e-mail template
3. Define schedule (x hours before start of event)
4. Define auto-notification settings

Demo

Make your availability management more efficient by handling work modes centrally
▪ Identify suitable time slots for upcoming maintenance events
▪ Create and modify work modes efficiently for high number of systems
▪ Inform business users about upcoming maintenance events automatically via e mail
▪ Provide an IT calendar view accessible to all users in your organization so that everyone can check for
upcoming planned downtimes
▪ Ensure that spurious alerts are suppressed during planned downtimes

Key learnings
▪ Different possibilities to create work modes

▪ IT Calendar provides an overview regarding IT
events
▪ IT Calendar allows to schedule single and re-
occurring work modes which trigger follow-up
activities such as sending notifications and/or
suppressing alert calculation

Further reading
▪ IT Calendar & Work Mode Management in

SAP Focused Run Expert Portal
run/expert-portal/it-calendar-work-mode-
management.html

Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 6: Service Availability Management
Agenda
▪ High-level process
▪ Demo

Application purpose
▪ Service providers need to prove to their customers

regularly that the availability of managed systems
and services exceeded the availability threshold
during agreed service times
▪ Availability reporting based purely on technical
availability metrics is not sufficient:
– False availability alerts need to be filtered out
– Some outages might not be detected by availability
metrics (e.g. network outages affecting end users
in certain regions)
– Technical monitoring does not consider agreed
service times and contractual maintenance periods
Challenge: provide availability reporting that takes all

these factors into account

Service Availability Management in SAP Focused Run

provides availability reporting for business-critical
systems, databases, or cloud services. It calculates the
availability based on outages detected by System
Monitoring and Health Monitoring and compares it to
defined service availability thresholds.
▪ Provides availability reporting on a weekly, monthly, or
yearly basis
▪ Automatically imports availability alerts from System
Monitoring and Health Monitoring as unplanned outages
▪ Automatically imports planned downtimes from IT Calendar
& Work Mode Management as planned outages
▪ Supports the manual creation and editing of single outages
▪ Provides availability and outage reporting capabilities in
OCC Dashboards

Application purpose
Integration between IT Calendar, Work Mode Management, Monitoring, and Service Availability Management
IT Calendar visualizes in the context of
IT Calendar selected managed objects all relevant planned
events. It acts also as a user interface to
Work Mode Management is a planning tool which allows maintain work mode types.
to maintain status information per managed object as
planned down times, maintenance times, or critical
uptimes.
Work Mode
Management
Completed planned downtimes are imported
Several monitoring use cases suppress
into Service Availability Management as
alerts during planned down times.
planned outages
Service Availability
Management calculates Service Availability
the availability based on Monitoring
Management
planned and unplanned
outages Availability alerts from System and Health
Monitoring are converted into unplanned outages in
High-level process
Create Service Outage Outage Availability

Definition Maintenance Confirmation Reporting
The system owner creates ▪ Planned outages are created The system owner confirms or The system owner provides
a service definition for each automatically from Work rejects the outages. reporting to customers about
system or service in Mode Management The calculated availability is the achieved availability and
▪ Unplanned outages are updated automatically and outages
accordance with the whether or not the availability
agreements with his created automatically based
on system or health threshold was breached is
customer. The following monitoring alerts shown
data is maintained:
▪ The operations team reviews
▪ Reporting period (week, the outages for the last
month, or year) reporting period, adds
▪ Availability threshold comments, corrects start and
(e.g. 99.5%) end time if required, and
▪ Agreed service times hides them or sets them to
(e.g. 24x7 or 8x5) status “to be reviewed”
▪ Contractual maintenance
events or schedules
▪ Expiry date of service
definition

Application usage
Create a service availability definition

Create a service availability definition for each
system, database, or service that has to be managed
by Service Availability Management.
Enter the following data:
▪ A title
▪ Start and end date of the validity of the service definition
(e.g. from today to 2099)
▪ The time zone in which availability patterns and contractual
maintenance are defined
▪ The affected systems or services
▪ The minimum allowed availability in %. e.g.: 99.5 %, 95%
▪ Whether the availability is calculated on a weekly, monthly,
or yearly basis
▪ Service time (e.g. 7 days 24 hours, from 8 a.m. to 4 p.m. on
work days)
▪ Contractual maintenance events where maintenance is
allowed without impacting the service level

Application usage
Overview
The Overview shows the achieved availability for
selected managed components and reporting
periods and whether or not the availability
threshold was breached.
You can drill down to compare the availability of
one managed component in several reporting
periods or to compare the availability of several
managed components in one reporting period.

Application usage
Get an overview on outages and availability

▪ The Outage Overview provides an overview of the
number of open and confirmed outages for each
managed component and reporting period, whether the
SLA has been breached, and the calculated availability.
From here you can

▪ Use the filter button to filter on managed components
with open outages or where the SLA has been breached.
▪ Select multiple manged components and press the mass
maintenance button. This opens the Outage Overview
view showing all outages in the selected reporting
period. From here you can do mass or single
maintenance of outages.
▪ Click on one managed component. This opens the
Outages view showing all outages in the selected
reporting period. From here you can do mass or single
maintenance of outages.
Application usage
Review outages
The Outages view is listing the single outages for
the selected managed components and reporting
periods.
From here you can
▪ Select several outages and edit their properties
together
▪ Select one outage and review the details or edit it
▪ Create a new outage manually

Application usage
Edit single outage

The Outage Details view is showing:
▪ Header information like start and end time, type, SLA
relevance
▪ Text fields to maintain reason, business impact, and other
comments. The other comments field might contain some
automatically generated information about the outages.
▪ The change log shows who has changed properties of
the outage.
▪ The Alert Details tab shows details of the originating
alerts for unplanned outages with source MAI, such as
Alert Name, Alert Status, and Alert Start Time. It also
provides navigation links to the alerts in the Alert Inbox
given that the alert has not been deleted.
▪ The SLA-Relevant Times tab shows which parts of the
outage overlap the availability pattern defined in the
service definition and which do not.
From here you can edit the properties of the outage.

Application usage
Review ongoing outages

While the other views in Service Availability
Management display only completed outages,
the System Down Monitor shows ongoing
outages.

Application usage
Uptime Reporting
The Uptime Reporting shows the number of
days the managed components are up and
running (number of days since the last
outage).

Application usage
Availability and Outage Reporting in OCC Dashboards

The Service Availability Management data provider in the OCC
Dashboard gives you access to different reports and KPIs from the
Service Availability Management application. The following KPIs are
available:
▪ Availability considering all outages (%)
provides an overview of the calculated monthly availability for recent
months based on outages in all status
▪ Availability considering only confirmed outages (%)
months based on outages in status confirmed
▪ Outages
provides a list of outages for selectable time frames
▪ Availability and SLA
months and compares it to the defined SLA threshold
▪ Availability time series
provides a time series showing for each period the percentage or
duration where the service was available, had a planned downtime, or
unplanned outage
You can expose the data shown in configured gadgets for consumption by
external systems via a dedicated interface. For more information, refer to
the SAP Focused Run Expert Portal → Service Availability Management
Demo

Service Availability Management with SAP Focused Run

provides a central platform to provide availability reporting
for business-critical systems, databases, and cloud
services
You can:
▪ Define availability thresholds, service times, and contractual
maintenance patterns or events for your managed systems and
services
▪ Edit outages created automatically from availability alerts or work
mode management
▪ Create additional outages manually
▪ Review the embedded dashboards to check the calculated
availability and whether the availability threshold was exceeded
▪ Define own dashboards in Operations Control Center to provide
availability and outage reporting
▪ Export availability and outage data to external systems

Key learnings
▪ The Service Availability Management application

helps to measure the availability of systems and
cloud services and to compare it against an
availability threshold
▪ The basic and generic concept of the Service
Availability Management application
▪ How to use Service Availability Management
application
▪ Reporting capabilities of the Service Availability
Management application

Further reading
▪ SAP Focused Run Expert Portal – Service

Availability Management:
run/expert-portal/service-availability-
management.html

Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 7: SAP Focused Run – Summary
SAP Focused Run – Summary
Agenda
▪ Summary
▪ Release cycle
▪ Functional and content roadmap

Positioning
Ensure health of hybrid solution landscape by monitoring and alerting – Increase operations
efficiency by automating operations tasks – Enable root-cause analysis on deep technical level
▪ Is a powerful solution for customers and partners to operate

their solution centralized and highly automated with minimal
TCO
▪ Addresses advanced customer needs in terms of scalability,
data volumes, performance, security, automation, openness,
analytics, and intelligence SAP Focused Run
▪ Uses the power of SAP HANA as a platform, including
replication, partitioning, predictive analytics, and compression
▪ Offers anomaly prediction, threshold recommendation, as well as automated alert clustering based
on monitoring and alerting data retrieved from the connected cloud services and systems
▪ Addresses the specific needs of internal or external IT service providers covering system management
as well as application management for cloud services and systems
▪ Is an official SAP price list product, which requires dedicated license and maintenance contract
Functional overview
Service Level
Service Availability IT Calendar & Work
Management
Management Mode Management
Integration & Analytics &

Metrics Emails
Exception Monitoring Intelligence
Alert and Chats
Config
Items Synthetic and Real Notification Root Cause
User Monitoring Management Analysis Tickets
Log Tasks
Entries Application Operations
Automation Analytics
Monitoring Data
Events
Operations
Alerts System Maintenance
Flows
Monitoring & Service
Inbound Problem Problem Problem Outbound

Integration Detection Routing Resolution Integration

Marketecture
Service Level Management
Synthetic
Integration Alert &
and Application System Analytics & Root Cause Operations Maintenance
& Exception Notification
Real User Monitoring Monitoring Intelligence Analysis Automation & Service
Monitoring Management
Monitoring
SAP Focused Run – Application Foundation

Landscape Management Database Simple Diagnostic Agent & SAP Host Agent
Monitoring & Alerting Infrastructure Expert Scheduling Framework
Simple System Integration Guided Procedure Framework
SAP HANA + SAP S4/HANA Foundation + SAPUI5 as Technology Foundation

Delivery
▪ Continuous delivery of new innovations based on customer feedback

▪ Keeping functional focus on system and application management for hybrid landscapes
▪ Three year release cycles with delivery of two delivery units per year ➔ One year overlap to change to
next release
▪ Regular technology updates for ABAP, SAP HANA, and SAPUI5 to use latest innovations following
SAP S/4HANA product strategy
FRUN 3.0 FRUN 3.0 FRUN 3.0 FRUN 4.0 FRUN 4.0
FP01 FP02 FP03 SP00 FP01
Q2 2021 Q4 2021 Q2 2022 Q4 2022 Q2 2023
SAP Focused Run 2.0

SAP Focused Run 3.0
SAP Focused Run 4.0
Functional roadmap This is the current state of planning and may be changed by SAP at any time.
Optimized search, correlation, and Advanced One minute Optimized handling of customer
analytics in Alert Management alerting model in metrics in System Monitoring
settings in System
Card view in Health Monitoring Health Anomaly
Monitoring Prediction Outbound APIs Threshold-less
New UI to Import of SAP for all use alerting to
maintain cloud services Allow to customize IT Calendar as cases reduce efforts
customer via SAP Cloud public page for business users
networks ALM
Renamed applications and Management of configuration
Performance optimization in MAI restructured launchpad templates for integration monitoring
Alert Calculation Engine
Guided procedure result report as
Deeper integration with SAP Cloud
Scope selection for Maintenance MS Word and optimized guided
ALM e.g. Inbound/Outbound API
Certificate Management procedure planning
to exchange operational
and status events
Embedded Enhanced Retirement of Further
analytics in Job interface for ABAP only Job optimization in
& Automation OData / SAP Monitoring alert clustering Further enhancements for external
Monitoring Analytics Cloud application and reporting analytics e.g. via Grafana
H1 2022 H2 2022 2023

More details can be found in SAP Roadmap for SAP Focused Run
Content roadmap This is the current state of planning and may be changed by SAP at any time.
Currently Available Planned

Integration & SAP S/4HANA Cloud & PCE SAP Concur (S/4HANA Add-On) SAP Central Finance SAP Concur SAP Logistics Business Network
SAP S/4HANA & SAP Business Suite SAP Fieldglass SAP PI/PO SAP BTP CF (custom) SAP Data Intelligence
Exception SAP Integrated Business Planning SAP Business ByDesign SAP SLT SAP BTP ABAP (custom/SAP) SAP Industry Cloud for Automotive
Monitoring SAP Marketing Cloud SAP Integration Suite (CI) SAP NetWeaver AS ABAP SAP Analytics Cloud
SAP Sales & Services Cloud SAP Cloud Integration for DS SAP NetWeaver AS Java
SAP SuccessFactors HXM Suite SAP BTP NEO (custom) Microsoft IIS
SAP Ariba SAP MII Adobe Document Services
Real User SAP S/4HANA Cloud & PCE SAP Marketing Cloud SAP NetWeaver AS ABAP SAP Analytics Cloud
SAP S/4HANA & SAP Business Suite SAP Sales & Service Cloud SAP NetWeaver AS Java SAP BTP CF (custom)
Monitoring SAP Integrated Business Planning SAP BTP NEO (custom) SAP HANA XS Engine SAP BTP ABAP (custom/SAP)
Job & Automation SAP S/4HANA Cloud SAP Integrated Business Planning SAP BTP ABAP (custom/SAP) SAP Business Workflow (ABAP)
SAP S/4HANA PCE SAP Marketing Cloud SAP NetWeaver AS ABAP SAP Build Process Automation
Monitoring SAP S/4HANA & SAP Business Suite SAP Intelligent RPA SAP Business Warehouse
SAP Integration Suite (CI) SAP HANA Cloud Generic health checks (Availability of SAP Intelligent RPA
Health SAP Integration Suite (API Mgmt.) SAP S/4HANA Cloud HTTP, RFC, Host, TCP/IP; OS SAP BTP CF (custom)
Monitoring SAP BTP NEO (custom) SAP Integrated Business Planning scripts, OS processes, and Microsoft
SAP BTP ABAP (custom/SAP) SAP Marketing Cloud Windows services)
System SAP NetWeaver AS ABAP SAP Commerce SAP MDM & TREX
SAP NetWeaver AS Java SAP Convergent Charging SAP Mobile Platform
Monitoring SAP Business Objects SAP Portal Platform Apache Tomcat & Microsoft IIS
SAP Cloud Connector SAP PI/PO Adobe Document Services
SAP GW & WD SAP SLT & DS Supported OS‘s / DB‘s
Configuration & SAP S/4HANA PCE SAP Web Dispatcher Databases: SAP HANA, SAP ASE, SAP S/4HANA Cloud SAP HANA Cloud
SAP S/4HANA SAP Host Agent SAP MAX DB, Oracle, IBM DB6 SAP Integrated Business Planning SAP BTP ABAP (custom/SAP)
Security Analysis SAP Business Suite SAP Business Objects SAP Marketing Cloud SAP BTP CF including SAP IAS
SAP Integration Suite (CI) SAP NetWeaver AS ABAP
SAP Cloud Connector SAP NetWeaver AS Java
System Analysis SAP NetWeaver AS ABAP SAP Web Dispatcher Apache Tomcat
SAP NetWeaver AS Java SAP Business Objects SAP HANA & SAP ASE
SAP Cloud Connector SAP Data Services Supported OS‘s
More details can be found in Expert Portal for SAP Focused Run
Key learnings
▪ Release cycle for SAP Focused Run

▪ Functional and content roadmap for
SAP Focused Run

Further reading
▪ SAP Focused Run Expert Portal

run/expert-portal.html
▪ SAP Roadmap for SAP Focused Run
https://roadmaps.sap.com/board?range=FIRST-
LAST&PRODUCT=73555000100800000451#Q4%2
02021

Thank you.
open@sap.com
Follow all of SAP

warranty.

OpenSAP Frun1 Week 3 All Slides

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

OpenSAP Frun1 Week 3 All Slides

Uploaded by

Copyright:

Available Formats

Week 3: SAP Focused Run Use Cases – Part 3 and Summary

Unit 1: Configuration & Security Analysis

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Ensure transparency and compliance in huge system

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Prevent breaches with a strong security baseline and ensure compliance

“Appropriate technical and

Typical achievement with

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

Provides different views for a configuration item

Store Browser Changes Search Validation & Trends

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

From data to validation to dashboard

Configuration and Change

Scheduled Config Stores & Scheduled Policies

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 6

Comprehensive data in a secure, central read-only environment

Example (SAP S/4HANA, AS ABAP): Configuration Stores: SE06 – Change Options

1 Security policy document 2 Policy definition is an XML file

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 8

Views on validation and trend analysis

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 9

Create alerts from policies and store changes – examples

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 10

Alert provides a link to Configuration & Security Analysis

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 12

Track security improvements

React on Hot News SAP or Custom

New SAP Security Notes

SAP Security Baseline Template Baseline Policies

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 13

▪ Effective baseline of security and

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 14

▪ How compliance of large numbers of configurations

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 15

▪ SAP Focused Run Expert Portal – Configuration &

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 16

© 2023 SAP SE or an SAP affiliate company. All rights reserved.

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

▪ Targeted at monitoring and performing root cause

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

System Analysis provides views to evaluate the

System Analysis provides e.g. the following

In addition the visualization can be customized by:

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

Administration Network Customer Network

System Analysis Application

Simple Diagnostics Agent

SAP Focused Run System Managed System

▪ Metric store from System Monitoring is used for default

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 7

Every page contains a header toolbar showing the

▪ Interactive zoom by dragging rectangles on data

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 9

Zoom into area

Click on data point to get

Change Drill down

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 10

System Analysis personalization (Open KPI Store)

System Analysis provides the possibility of metric

3rd party metric integration via Open KPI Store

© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 12

▪ How to evaluate historical behavior of metrics and