SCADAPack

Software Installation

Version: 4.1.4
Date: July 2023
Document Number: 250520
Table of Contents
1 Legal Information..........................................................................................................................5

2 Technical Support
..........................................................................................................................6
3 Safety Information
..........................................................................................................................7
4 About the Book..........................................................................................................................10

5 Cybersecurity ..........................................................................................................................15

6 Before You Begin

..........................................................................................................................17
6.1 Hardware
..................................................................................................................................18
and Software Requirements
6.2 Recommended
..................................................................................................................................19
Security Practices
6.3 SCADAPack
..................................................................................................................................19
RemoteConnect and Control Expert Compatibility
7 Installing the SCADAPack x70 Configuration
Environment ..........................................................................................................................21
7.1 Installing
..................................................................................................................................22
SCADAPack RemoteConnect for the First Time
7.2 Upgrading
..................................................................................................................................26
to SCADAPack RemoteConnect R2.7.3 and Later
7.3 Post Installation
..................................................................................................................................31
Steps
7.4 Installing
..................................................................................................................................31
the SCADAPack x70 Security Administrator
7.5 Installing
..................................................................................................................................32
a Missing Certificate Manually
8 Starting the SCADAPack RemoteConnect
..........................................................................................................................34
Configuration Software
9 Running SCADAPack RemoteConnect and Control
..........................................................................................................................35
Expert simultaneously
10 Accessing Help..........................................................................................................................36

10.1 Using the

..................................................................................................................................36
Online Documentation
10.2 Accessing
..................................................................................................................................37
the Documentation Set
10.3 Accessing
..................................................................................................................................39
Context-Sensitive Help
10.4 Accessing
..................................................................................................................................40
SCADAPack x70 Logic Editor Help
10.5 Accessing
..................................................................................................................................42
Individual Manuals
11 Uninstalling SCADAPack RemoteConnect
..........................................................................................................................43
12 Troubleshooting Installation Messages and
Symptoms ..........................................................................................................................45

2
13 Appendix A - SCADAPack RemoteConnect, Unity
..........................................................................................................................49
Pro, and Control Expert Compatibility

3
 Software Installation

4 4.1.4
Software Installation Legal Information

1 Legal Information
The information provided in this documentation contains general descriptions and/or technical
characteristics of the performance of the products contained herein. This documentation is not
intended as a substitute for and is not to be used for determining suitability or reliability of these
products for specific user applications. It is the duty of any such user or integrator to perform the
appropriate and complete risk analysis, evaluation and testing of the products with respect to the
relevant specific application or use thereof. Neither Schneider Electric nor any of its affiliates or
subsidiaries shall be responsible or liable for misuse of the information contained herein. If you
have any suggestions for improvements or amendments or have found errors in this publication,
please notify us.

No part of this document may be reproduced in any form or by any means, electronic or
mechanical, including photocopying, without express written permission of Schneider Electric.

All pertinent state, regional, and local safety regulations must be observed when installing and
using this product. For reasons of safety and to help ensure compliance with documented
system data, only the manufacturer should perform repairs to components.

This document contains standardized industry terms that some customers might find insensitive
or offensive. These terms do not reflect the official policy or position of Schneider Electric.

Trademarks

Schneider Electric, ClearSCADA, EcoStruxure, Modbus, RemoteConnect, SCADAPack,

Telepace, and Trio are trademarks and the property of Schneider Electric SE, its subsidiaries
and affiliated companies. All other trademarks are the property of their respective owners.

Address

Schneider Electric

35 rue Joseph Monier

92500 Rueil-Malmaison, France
Email: RemoteOperations@se.com
www.se.com

© 2017 - 2023 Schneider Electric

All rights reserved.

4.1.4 5
Technical Support Software Installation

2 Technical Support
Questions and requests related to any part of this documentation can be directed to one of the
following support centers.

Technical support: Americas, Europe, Middle East, Asia

Available Monday to Friday 8:00 am – 6:30 pm Eastern Time

Check our Explore our extensive knowledge database and FAQ videos to
FAQs find answers quickly:

https://se.com/faq

Email us Save time by emailing us your inquiry and an expert will contact
you:
supportRO@se.com
Send us an email anytime.

Call us Need someone to provide some technical support?

· Toll free within North America: 1-888-226-6876

· Direct Worldwide: +1-613-591-1943

Technical support: Australia/New Zealand (Pacific)

Available Monday to Friday 8:00 am - 5:00 pm Australian Eastern Standard Time

Check our Explore our extensive knowledge database and FAQ videos to
FAQs find answers quickly:

https://se.com/faq

Email us Save time by emailing us your inquiry and an expert will contact
you:
techsupport.pz@se.com
Send us an email anytime.

Call us Need someone to provide some technical support?

· Inside Australia: 13 73 28 (13 SEAU)

· Inside New Zealand: 0800 652 999

6 4.1.4
Software Installation Safety Information

3 Safety Information

Important information

Read these instructions carefully, and look at the equipment to become familiar with
the device before trying to install, operate, or maintain it. The following special
messages may appear throughout this documentation or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a
procedure.

The addition of this symbol to a Danger or Warning safety label indicates

that an electrical hazard exists, which will result in personal injury if the
instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.

Please note

Electrical equipment should be installed, operated, serviced, and maintained only by qualified
personnel. No responsibility is assumed by Schneider Electric for any consequences arising out
of the use of this material.

A qualified person is one who has skills and knowledge related to the construction, installation,
and operation of electrical equipment and has received safety training to recognize and avoid the
hazards involved.

4.1.4 7
Safety Information Software Installation

Before you begin

Do not use this product on machinery lacking effective point-of-operation guarding. Lack of
effective point-of-operation guarding on a machine can result in serious injury to the operator of
that machine.

WARNING
EQUIPMENT OPERATION HAZARD
· Verify that all installation and setup procedures have been completed.

· Before operational tests are performed, remove all blocks or other temporary holding means
used for shipment from all component devices.
· Remove tools, meters, and debris from equipment.

Failure to follow these instructions can result in death or serious injury.

Follow all start-up tests recommended in the equipment documentation. Store all equipment
documentation for future reference.

Test all software in both simulated and real environments.

Verify that the completed system is free from all short circuits and grounds, except those
grounds installed according to local regulations (according to the National Electrical Code in the
U.S.A, for instance). If high-potential voltage testing is necessary, follow recommendations in
equipment documentation to help prevent accidental equipment damage.

Operation and adjustments

The following precautions prevail:

· Regardless of the care exercised in the design and manufacture of equipment or in the
selection and ratings of components, there are hazards that can be encountered if such
equipment is improperly operated.
· It is sometimes possible to misadjust the equipment and thus produce unsatisfactory or
unsafe operation. Always use the manufacturer’s instructions as a guide for functional
adjustments. Personnel who have access to these adjustments should be familiar with the
equipment manufacturer’s instructions and the machinery used with the electrical equipment.
· Only those operational adjustments actually required by the operator should be accessible to
the operator. Access to other controls should be restricted to prevent unauthorized changes in
operating characteristics.

8 4.1.4
Software Installation Safety Information

Acceptable use

WARNING
UNACCEPTABLE USE
Do not use SCADAPacks or I/O modules as an integral part of a safety system. These
devices are not safety products.

Failure to follow these instructions can result in death or serious injury.

CAUTION
EQUIPMENT OPERATION HAZARD
When devices are used for applications with technical safety requirements, the relevant
instructions must be followed.
Use only Schneider Electric software or approved software with Schneider Electric hardware
products.
Failure to follow these instructions can result in minor or moderate injury.

4.1.4 9
About the Book Software Installation

4 About the Book

Audience

WARNING
UNINTENDED EQUIPMENT OPERATION
The application of this product requires expertise in the design and programming of control
systems. Only persons with such expertise are allowed to program, install, alter, and apply
this product.
Follow all local and national safety codes and standards.
Failure to follow these instructions can result in death or serious injury.

This manual is written for people who need to install or update the SCADAPack x70
configuration environment for SCADAPack x70 devices. These individuals are typically:
· Systems Engineers

· Commissioning Engineers

· Maintenance Technicians

Document scope

This manual describes:

· Installing the SCADAPack x70 configuration environment

· Installing the SCADAPack x70 Security Administrator software

· Starting the SCADAPack RemoteConnect configuration software

· Accessing the SCADAPack x70 documentation set from SCADAPack RemoteConnect

· Troubleshooting tips

Validity note

This document is valid for:

· SCADAPack x70 firmware version 9.8.5 and earlier

· SCADAPack RemoteConnect configuration software version 4.1.4 and earlier

· SCADAPack 47xi Edge platform firmware version 9.8.5

· SCADAPack 47xi Edge application SDK version 3.0.2

· Security Administrator version 1.6.2

10 4.1.4
Software Installation About the Book

Related documents

Use this manual with other manuals included in your SCADAPack x70 documentation set. The
table below describes the manuals available in the documentation set.

Folder Manual Content

Getting Started Getting Started · The SCADAPack x70 family of products

available in this release

· The basic steps to get your SCADAPack

x70 device operational
· Where to get more information about
configuring, monitoring and managing
your SCADAPack x70 device

SCADAPack SCADAPack Software · Hardware and software requirements

Software Installation
· Installation procedures
Installation
· Accessing help

· Troubleshooting guidance

Hardware The hardware manual for · Installation, wiring and addressing

Manuals your SCADAPack x70 information
device
· Diagnostics capabilities

· Maintenance recommendations

· Hardware specifications

Configuration SCADAPack · Setting up and managing projects for your

Manuals RemoteConnect SCADAPack x70 device
Configuration Software

PC Communication · Setting up communications between

Settings -SCADAPack SCADAPack RemoteConnect and your
CommDTM SCADAPack x70 device

SCADAPack x70 · Configuring SCADAPack x70 device

Configuration operation

Porting Guide for · Moving from SCADAPack E to

SCADAPack E to SCADAPack RemoteConnect
SCADAPack
· Locating SCADAPack E Configurator
RemoteConnect
features in SCADAPack RemoteConnect
· Locating SCADAPack Workbench
features in SCADAPack RemoteConnect
· Compatibility chart

4.1.4 11
About the Book Software Installation

Porting Guide for Telepace · Moving from Telepace to SCADAPack

to SCADAPack RemoteConnect
RemoteConnect
· Tutorial for creating a project

· Compatibility chart

12 4.1.4
Software Installation About the Book

Folder Manual Content

Technical SCADAPack · USB, serial and IP communications

Reference Communication Interfaces
· Mobile communications
Manuals Technical Reference
· Dialup modem communications

SCADAPack Operations · The SCADAPack x70 device file system

Technical Reference
· Command line operations

· Diagnostics operations

· Telnet server operations

· FTP server operations

SCADAPack SCADA · DNP3 protocol support

Protocols Technical
· Modbus protocol support
Reference
· IEC 60870-5-104 protocol support

SCADAPack 47xi Edge · The SCADAPack x70 Edge applications

Technical Reference platform
· Edge platform services

· Edge platform software development kit

(SDK) workflow, installation, and usage
· Edge platform technical description

Logic SCADAPack Logic · The differences between EcoStruxure

Programming Programming Overview Control Expert (Unity Pro) and the
Manuals SCADAPack x70 Logic Editor
environment
· Key programming concepts

· Basic procedures needed to use the

SCADAPack x70 Logic Editor

SCADAPack Function · The custom SCADAPack x70 function

Blocks Technical blocks that are available for developing
Reference IEC 61131-3 applications

Using EFB Toolkit with · Using the Schneider Electric EFB Toolkit
SCADAPack x70 with SCADAPack x70 devices and
SCADAPack RemoteConnect
configuration software

IoT View IoT View Operations · The SCADAPack x70 Edge platform web
Operations server

4.1.4 13
About the Book Software Installation

· How to enable IoT View

· Differences with SCADAPack

RemoteConnect configuration software
online parameters

Security SCADAPack DNP3 · Configuring security on your SCADAPack

Administrator Security Administrator x70 device
Manuals
SCADAPack DNP3 · Security standards
Security Technical
· Security overview
Reference
· DNP3 Secure Authentication

· Diagnostics

· Attack vectors and requirements

14 4.1.4
Software Installation Cybersecurity

5 Cybersecurity
Cybersecurity is a branch of network administration that addresses attacks on or by computer
systems and through computer networks that can result in accidental or intentional disruptions.
The objective of cybersecurity is to help provide increased levels of protection for information and
physical assets from theft, corruption, misuse, or accidents while maintaining access for
intended users.

No single cybersecurity approach is adequate. Schneider Electric recommends a defense-in-

depth approach. This approach layers the network with security features, appliances, and
processes. The basic components of this approach are:

· Risk assessment: A systematic security analysis of the environment and related systems.

· A security plan built on the results of the risk assessment

· A multi-phase training campaign

· Network separation and segmentation: Physical separation of the control network from other
networks, and the division of the control network itself into segments and security zones.

· System Access Control: Controlling access to the system with firewalls, authentication,
authorization, and other software means, and traditional physical security measures such as
video surveillance, fences, locked doors and gates, and locked equipment cabinets.

· Device hardening: The process of configuring a device against communication-based threats.

Device hardening measures include disabling unused network ports, password management,
access control, and the disabling of all unnecessary protocols and services.

· Network monitoring and maintenance: An effective defense-in-depth campaign requires

continual monitoring and system maintenance to meet the challenge of new threats as they
develop.

· See Security Considerations in the SCADAPack DNP3 Security Technical Reference manual

Contact us

For more information, refer to the Schneider Electric Cybersecurity Support Portal at
http://www.se.com/b2b/en/support/cybersecurity/overview.jsp.

Additional Resources

Schneider Electric Recommended Cybersecurity Best Practices

https://www.se.com/ww/en/download/document/CS-Best-Practices-2019-340/

Cybersecurity and Infrastructure Security Agency

https://www.cisa.gov/

ICS-CERT Recommended Practices

https://ics-cert.us-cert.gov/Recommended-Practices

Center for Internet Security (CIS) Top 20 Critical Security Controls

https://www.cisecurity.org/cybersecurity-best-practices

4.1.4 15
Cybersecurity Software Installation

FBI Cyber Crime

https://www.fbi.gov/investigate/cyber

Guide to Industrial Control Systems (ICS) Security

https://www.nist.gov/publications/guide-industrial-control-systems-ics-security

WaterISAC Water Security Network

https://www.waterisac.org

16 4.1.4
Software Installation Before You Begin

6 Before You Begin

Administrator (ADMIN) privileges are required to install SCADAPack RemoteConnect.

Before installing the configuration environment for SCADAPack x70 devices, complete the
following tasks:

· Review the hardware and software requirements 18 to confirm that your computer meets the
minimum requirements

· Review the Recommended Security Practices 19

· Review the SCADAPack RemoteConnect and Control Expert Compatibility 19

· Read the release notes. They contain pertinent information about installing and using your
SCADAPack x70 software and hardware. To view the release notes, open the file
ReleaseNotes.rtf in the installation directory or view the Release Notes in the documentation
set.

· Save your work and close applications before installing. A restart may be required during
installation.

Unblocking zipped files

Files downloaded from the internet may be blocked by Windows. You may need to unblock the
files before unzipping and installing the SCADAPack RemoteConnect configuration software.

4.1.4 17
Before You Begin Software Installation

To check if files are blocked

1. Right-click on the file.

2. Select Properties > General.

3. Check Unblock.

4. Click OK.

If the downloaded files are not blocked, the Properties > General tab will look similar to the
following:

6.1 Hardware and Software Requirements

Install SCADAPack RemoteConnect on a desktop or laptop computer that provides the following:
· 2.4 GHz or higher CPU recommended

· 8 GB available disk space

· 12 GB RAM minimum, 16 GB RAM recommended

· 1366 x 768 minimum screen resolution

· Microsoft .NET 3.5 and 4.6.1 runtime

o For your convenience, the .NET executable is included with the SCADAPack
RemoteConnect configuration software.
· Administrator privileges on the SCADAPack RemoteConnect computer

· EcoStruxure Control Expert 15.1 or later

18 4.1.4
Software Installation Before You Begin

Supported operating systems

· Windows 11 Professional (64-bit) - version 21H1 (when Control Expert V15.3 is installed)

· Windows 10 Professional (64-bit) - version 20H2 and 21H1

· Windows Enterprise (64-bit) - version 2019 LTSC (version 1809)

· Windows Server 2019, standard 1809 version

Supported devices

· SCADAPack 470

· SCADAPack 470i

· SCADAPack 474

· SCADAPack 474i

· SCADAPack 570

· SCADAPack 574

· SCADAPack 575

6.2 Recommended Security Practices

To help ensure that your SCADAPack RemoteConnect installation is more secure, keep the
following in mind:
· Keep your Windows environment up-to-date with the latest patch level

· Install only trustworthy DTMs and applications

· Check the setup of the DTM or application before installation to verify that the DTM or
application has the correct signature
· Check the signature of the DTM or application again after installation

6.3 SCADAPack RemoteConnect and Control Expert Compatibility

The following matrix describes compatible versions of SCADAPack RemoteConnect and Control
Expert.
· X indicates versions that are NOT compatible

· indicates compatibility between the SCADAPack RemoteConnect version and the Unity Pro
or Control Expert version

SCADAP EcoStruxure Control Expert

ack
RemoteC V14. V14. V15.0 V15.0- V15.1
onnect 0 1 SP1 and

4.1.4 19
Before You Begin Software Installation

Installer / later
About
Version

R2.6.1 /
3.9.1
R2.7.1 /
3.10.1

R2.7.2 /
X
3.10.2
R2.8.1 /
3.11.1
R2.8.2 /
3.11.2

R2.7.3 /
3.10.3
R2.7.4 /
3.11.4
R2.7.5 /
3.11.5
R2.7.6 /
3.11.6
X X X X
R2.8.3 /
4.1.1
R3.0.1 /
4.1.2
R3.0.2 /
4.1.3
R3.0.3 /
4.1.4

See also: Appendix A - SCADAPack RemoteConnect, Unity Pro, and Control Expert
Compatibility 49

20 4.1.4
Software Installation Installing the SCADAPack x70 Configuration Environment

7 Installing the SCADAPack x70 Configuration Environment

The SCADAPack configuration environment for SCADAPack x70 devices installs a number of
software components including the following:
· SCADAPack RemoteConnect frame application

· PC Communication Settings -SCADAPack CommDTM

· SCADAPack x70 Controller Settings -DeviceDTM

· Schneider Electric HART STB Multiplexer DTM Library

These components, along with components installed by EcoStruxure Control Expert, comprise
the software suite for SCADAPack RemoteConnect to manage the configuration and
maintenance life cycle of SCADAPack x70 devices. The Schneider Electric HART Multiplexer
DTM can be used with 6602 HART modules on SCADAPack 570, SCADAPack 574, and
SCADAPack 575 models. It is not supported for SCADAPack 470 and SCADAPack 474
models.
· Review the installation guidance at the beginning of the installation procedure. See:

o Installing SCADAPack RemoteConnect for the First Time 22

o Upgrading to SCADAPack RemoteConnect R2.7.3 and Later 26

· If the files are on a USB device or network drive, copy the files to the local hard drive
rather than installing directly from the USB device or network drive

EcoStruxure Control Expert and licensing

SCADAPack RemoteConnect requires EcoStruxure Control Expert V15.1 or later. Earlier

versions of EcoStruxure Control Expert will be uninstalled during the SCADAPack
RemoteConnect installation process
· For users who want to use EcoStruxure Control Expert with other Modicon products,
EcoStruxure Control Expert needs to be licensed
· If an EcoStruxure Control Expert version earlier than V15.0 was previously licensed, upgrading
to EcoStruxure Control Expert V15.1 or later requires a new license
· For users who require EcoStruxure Control Expert versions prior to V15.1 and SCADAPack
RemoteConnect, the installations need to be done on different machines

Using SCADAPack x70 DTMs in external FDT frame applications

The SCADAPack x70 DTMs are not designed to be used in external third-party FDT 2.1 frame
applications.

While the SCADAPack x70 configuration software uses FDT 2.1 Device Type Manager (DTM)
technology, and the SCADAPack DTM components may appear in the DTM catalog for third-
party FDT 2.1-capable frame applications, the PC Communication Settings -SCADAPack
CommDTM and SCADAPack x70 Controller Settings -DeviceDTM components rely on the
SCADAPack RemoteConnect framework to provide additional services required for SCADAPack
x70 device configuration.

4.1.4 21
Installing the SCADAPack x70 Configuration Environment Software Installation

7.1 Installing SCADAPack RemoteConnect for the First Time

SCADAPack RemoteConnect R2.7.3 and later requires EcoStruxure Control Expert V15.1 or
later.

EcoStruxure Control Expert V15.1 and later installs the SCADAPack x70 Logic Editor used by
SCADAPack RemoteConnect. Use of the SCADAPack x70 Logic Editor with SCADAPack
RemoteConnect does not require Control Expert to be licensed.
Before installing SCADAPack RemoteConnect, carefully review the guidance below.

Pre-installation guidance

· Administrator (ADMIN) privileges are required to install SCADAPack RemoteConnect

· To install SCADAPack RemoteConnect on this computer, EcoStruxure Control Expert V15.1

or later needs to be installed first
· Download EcoStruxure Control Expert using an internet connection. See To download and
install EcoStruxure Control Expert 23 .
· The integrity of the SCADAPack RemoteConnect installation uses a security certificate. If the
SCADAPack RemoteConnect computer is connected to the internet, the certificate is
automatically installed. If the SCADAPack RemoteConnect computer is not connected to the
internet and there is an issue with the certificate, see Installing a Missing Certificate
Manually 32 .
· For SCADAPack RemoteConnect, a number of software components are installed one after
the other. Click Finish when each component is installed. Clicking Finish does not mean the
entire installation is complete.
· A progress bar is launched in a separate dialog to show you the installation progress.

o Read and acknowledge the multiple license agreements.

o Accept the default installation directories.
o Leave the language selections at the default setting of English. To change the user interface
language for SCADAPack RemoteConnect and its software components, follow the
instructions in the SCADAPack RemoteConnect Configuration Software manual after the
installation is complete.
o When prompted to select full or custom install, select Full Install.

.NET installation guidance

· The .NET 3.5 and 4.6.1 installer is provided on the DVD

· You may be prompted to install .NET if it is not on your computer

· Install .NET only if you are prompted to

Microsoft Visual C++ Update Dialog

A dialog may be displayed as follows:

22 4.1.4
Software Installation Installing the SCADAPack x70 Configuration Environment

Click Yes to continue the installation.

To download and install EcoStruxure Control Expert

1. Follow the pre-installation guidance above.

2. Navigate to the EcoStruxure Control Expert (Unity Pro) website here:

https://www.se.com/ww/en/product-range/548-ecostruxure-control-expert-unity-pro/?
preferredCountry=yes#software-and-firmware

3. On the Utilities and Firmware tab, in the Software - Release section, download
EcoStruxure Control Expert V15.1 installation file (Version V15.1) or the latest available
Control Expert version.

4. Unblock the files 17 , if needed.

5. Unzip the files.

6. Right-click the downloaded Control Expert version and select Mount.

7. Browse to the setup.exe or setup application file and double-click.

8. Follow the steps in the wizard.

9. When prompted to select communication drivers to install, you don’t need to select any
drivers for use by SCADAPack RemoteConnect. You may select drivers if you will use
Control Expert.

10. If you are prompted to reboot your computer, reboot and continue with the installation of
SCADAPack RemoteConnect.

To install SCADAPack RemoteConnect

1. Browse to the setup.exe or setup application file at the root of the folder that contains the
SCADAPack RemoteConnect installation files.

4.1.4 23
Installing the SCADAPack x70 Configuration Environment Software Installation

2. Double-click setup.exe or the setup application.

3. Select Install RemoteConnect.

The following Installation Notice is displayed.

24 4.1.4
Software Installation Installing the SCADAPack x70 Configuration Environment

4. Carefully review the information in the Installation Notice, then click Yes.

5. You may be prompted to download and install EcoStruxure Control Expert, if not already
installed, click Yes and follow the steps here 23 .

6. If you are prompted to reboot your computer, you will need to restart the installer when the
reboot is complete.

7. Install SCADAPack RemoteConnect and its software components, keeping in mind the
guidance above.

· EcoStruxure Control Expert 15.1 or later needs to be already installed prior to installing
SCADAPack RemoteConnect

8. When the installation is complete and the installation menu is displayed again, click Exit.

You can now start SCADAPack RemoteConnect 34 .

4.1.4 25
Installing the SCADAPack x70 Configuration Environment Software Installation

7.2 Upgrading to SCADAPack RemoteConnect R2.7.3 and Later

SCADAPack RemoteConnect R2.7.3 and later requires EcoStruxure Control Expert V15.1 or
later.

Note: You need to backup existing projects and uninstall UnitySoControl before proceeding with
the upgrade. Read the following instructions carefully.

EcoStruxure Control Expert V15.1 and later installs the SCADAPack x70 Logic Editor used by
SCADAPack RemoteConnect. Use of the SCADAPack x70 Logic Editor with SCADAPack
RemoteConnect does not require Control Expert to be licensed.

If upgrading from SCADAPack RemoteConnect R2.7.2 and earlier, and from Control Expert or
Unity Pro 15.0-SP1 or earlier, follow these instructions carefully.

NOTICE
DATA LOSS
Updating SCADAPack RemoteConnect or EcoStruxure Control Expert to a newer version may
result in the software no longer being compatible with previously existing projects if
SCADAPack RemoteConnect configuration has not been exported, or SCADAPack x70 logic
content has not been properly updated, built, and saved. Incompatible project files may not
open, or may behave in unexpected ways.
Before updating the SCADAPack RemoteConnect software or EcoStruxure Control Expert
software
· Use the Update & Build Logic function described in the SCADAPack x70 Configuration
manual
· Export SCADAPack RemoteConnect projects that you are working on prior to upgrading,
using the export project function described in the SCADAPack x70 Configuration manual
· Save SCADAPack x70 logic custom library content using the SCADAPack x70 Logic Editor
types library manager tool to create installable library families, as described in the Logic
Programming Overview manual
Failure to follow these instructions can result in loss of data.

Before installing SCADAPack RemoteConnect, carefully review the guidance below.

Pre-installation guidance

· Do not uninstall previous versions of SCADAPack RemoteConnect and Control Expert

· Backup existing projects and uninstall UnitySoControl before proceeding with the upgrade

· Administrator (ADMIN) privileges are required to install SCADAPack RemoteConnect

· SCADAPack RemoteConnect may prompt you to install EcoStruxure Control Expert V15.1 or
later during the installation process. Existing Control Expert or Unity Pro installations may be
removed as part of this process. Follow the installer instructions carefully.
· Download EcoStruxure Control Expert using an internet connection. See To install and
download EcoStruxure Control Expert 23 .

26 4.1.4
Software Installation Installing the SCADAPack x70 Configuration Environment

· A number of software components are installed one after the other. Click Finish when each
component is installed. Clicking Finish does not mean the entire installation is complete.
· A progress bar is launched in a separate dialog to show you the installation progress.

o Read and acknowledge the multiple license agreements.

o Accept the default installation directories.
o Leave the language selections at the default setting of English. To change the user interface
language for SCADAPack RemoteConnect and its software components, follow the
instructions in the SCADAPack RemoteConnect Configuration Software manual after the
installation is complete.
o When prompted to select full or custom install, select Full Install.
o When upgrading the software, if asked to Remove or Repair, select Repair

.NET installation guidance

· The .NET 3.5 and 4.6.1 installer is provided on the DVD

· You may be prompted to install .NET if it is not on your computer

· Install .NET only if you are prompted to

Microsoft Visual C++ Update Dialog

A dialog may be displayed as follows:

Click Yes to continue the installation.

To upgrade SCADAPack RemoteConnect

1. Follow the project build, update, export, and backup instructions in the Notice above.

2. Browse to the setup.exe or setup application file at the root of the folder that contains the
SCADAPack RemoteConnect installation files.

4.1.4 27
Installing the SCADAPack x70 Configuration Environment Software Installation

3. Double-click setup.exe or the setup application.

4. Select Install RemoteConnect.

The following notice is displayed:

28 4.1.4
Software Installation Installing the SCADAPack x70 Configuration Environment

Note: It is recommended before continuing with the installation, that you export existing
SCADAPack RemoteConnect projects.

5. If you have created archives of your projects and want to continue upgrading SCADAPack
RemoteConnect, click Yes.

The following notice is displayed:

Depending on what is currently installed on your computer, you may see one of the following
messages:

4.1.4 29
Installing the SCADAPack x70 Configuration Environment Software Installation

6. Click Yes.

The applications are uninstalled for you. It will take several minutes.

7. You may be prompted to download and install EcoStruxure Control Expert. If EcoStruxure
Control Expert is not already installed, click Yes.

A browser opens the site where you can download EcoStruxure Control Expert V15.1.

8. On the Utilities and Firmware tab, in the Software - Release section, download
EcoStruxure Control Expert V15.1 installation file (Version V15.1).

9. Unblock the files 17 , if needed.

30 4.1.4
Software Installation Installing the SCADAPack x70 Configuration Environment

10. Unzip the files.

11. Right-click the downloaded Control Expert version and select Mount.

12. Browse to the setup.exe or setup application file and double-click.

13. Follow the steps in the wizard.

14. If you are prompted to reboot your computer, you will need to restart the installer when the
reboot is complete.

15. Install SCADAPack RemoteConnect and its software components, keeping in mind the
guidance above.

16. When the installation is complete and the installation menu is displayed again, click Exit.

You can now start SCADAPack RemoteConnect 34 .

7.3 Post Installation Steps

Where Control Expert and SCADAPack RemoteConnect will be used by non-privileged users:
· Start SCADAPack RemoteConnect from the privileged account you used to upgrade Control
Expert.
SCADAPack RemoteConnect will detect the Control Expert upgrade and install SCADAPack
x70 device System and Extension families into the Control Expert library.
This step is not necessary if SCADAPack RemoteConnect will be used by privileged users.

7.4 Installing the SCADAPack x70 Security Administrator

You only need to install this software if you are configuring security for a whole system and
using DNP3 Secure Authentication. It can generate a System Key file, SCADAPack security
configuration files, and configuration software security files. These files can be written directly to
a media interface. Typically, Security Administrator does not reside on the same PC with an
instance of configuration software.

To install the SCADAPack x70 Security Administrator

1. Browse to the setup.exe or setup application file at the root of the folder that contains the
installation files.

2. Double-click setup.exe or the setup application.

3. Select Install SCADAPack x70 Security Administrator.

4. When the installation is complete and the installation menu is displayed again, click Exit.

You can now start the SCADAPack Security Administrator. See Getting Started in the
SCADAPack DNP3 Security Administrator manual.

4.1.4 31
Installing the SCADAPack x70 Configuration Environment Software Installation

7.5 Installing a Missing Certificate Manually

Normally, the Windows OS downloads and installs any missing code signing certificates on
demand. However, if this is not possible and/or feasible, or there is no internet connection, follow
the steps below to install the signing certificate manually.

1. Navigate to your the RemoteConnect DVD folder on the local hard drive of your computer and
open the Certificates folder.

2. Right-click ImportRemoteConnectCertificates and select Run as administrator.

3. In the confirmation dialog, click Yes.

4. In the command window, verify that CertUtil: -addstore command completed successfully
is displayed.

32 4.1.4
Software Installation Installing the SCADAPack x70 Configuration Environment

5. To close the command window, press any key.

You can now start SCADAPack RemoteConnect 34 .

4.1.4 33
Starting the SCADAPack RemoteConnect Configuration Software Software Installation

8 Starting the SCADAPack RemoteConnect Configuration

Software
This topic provides instructions for starting the SCADAPack RemoteConnect configuration
software.

To start the SCADAPack x70 Security Administrator software, see Getting Started in the
SCADAPack DNP3 Security Administrator manual.

To start SCADAPack RemoteConnect

1. Select the Start or Windows icon, then navigate to the Schneider Electric or Schneider
Electric RemoteConnect folder and select RemoteConnect.

2. The SCADAPack RemoteConnect main window opens, displaying the Start page as shown
below.

For information about using SCADAPack RemoteConnect, click on the in the

RemoteConnect toolbar and select Help 36 to access the SCADAPack x70 Documentation
Set. The RemoteConnect manuals are located in the Configuration Manuals section. For
details, see Accessing the Documentation Set 37 .

34 4.1.4
Software Installation Running SCADAPack RemoteConnect and Control Expert simultaneously

9 Running SCADAPack RemoteConnect and Control Expert

simultaneously
This topic provides instructions for running SCADAPack RemoteConnect and Control Expert
simultaneously.

You can run SCADAPack RemoteConnect (and open the SCADAPack x70 Logic Editor) on the
same PC and at the same time as Control Expert.

Note the following:

· Starting SCADAPack RemoteConnect and Control Expert is order-independent (either one can
be started first)
· For SCADAPack RemoteConnect and Control Expert to be operational at the same time, you
need to start them both at the same privilege level. For example, if Control Expert is started
with administrative privileges and SCADAPack RemoteConnect is started with user privileges,
the SCADAPack x70 Logic Editor will not open. Start both applications with user privileges,
OR start both applications with administrative privileges

4.1.4 35
Accessing Help Software Installation

10 Accessing Help
The SCADAPack RemoteConnect configuration software provides an extensive set of hardware,
configuration and technical reference manuals as described in About the Book 10 . You can
access:
· Using the Online Documentation 36

· The complete documentation set 37

· Context-sensitive help 39

· Logic programming help 40

· The individual manuals 42

10.1 Using the Online Documentation

There are two main ways to find information in the SCADAPack x70 documentation set:
· Searching for information 36

· Navigating through the manuals 37

Searching for information

Click the Search tab to find information based on specific search criteria.

Searching tips:

· Avoid searching on single words that are likely to be used throughout the documentation set.
For example, searching on the word security on its own returns hundreds of search results.
· Use quotation marks to search for words that are used together. For example, searching on
"security key" helps to narrow your search results to the information you're looking for. If you
search for security key without quotation marks, your results list will include all topics that
include the word security or the word key.
· Use the AND, OR, NEAR and NOT operators to refine your search criteria. For example,
searching on "security key" NEAR authentication helps you quickly locate the relevant
security key information.
· Use the three checkboxes at the bottom of the Search tab to further refine your search. For
example, searching for "security key" only in topic titles helps to narrow your results to topics
where security key is the main idea.
· Once you have a list of search results, click the Location heading to sort your results
according to the manual in which they are located. This helps you quickly locate the most
relevant instances of your search terms.

36 4.1.4
Software Installation Accessing Help

Navigating through the manuals

Expand the folders listed on the Contents tab to navigate through the SCADAPack manuals
down to the topic level.

10.2 Accessing the Documentation Set

The complete documentation set is available through SCADAPack RemoteConnect.

4.1.4 37
Accessing Help Software Installation

To access the SCADAPack x70 documentation set

1. Click on the question mark icon in the SCADAPack RemoteConnect toolbar and select
Help.

2. Click SCADAPack x70 Documentation Set to see the list of manual categories.

For help on searching for information in the documentation set and navigating through the
manuals, see the Using the Online Documentation 36 topic.

3. Expand the manual category to see the available manuals and then expand the manual
name to see the topics in that manual.

In the image below, the SCADAPack 575 manual has been expanded to the Hardware
Overview topic.

38 4.1.4
Software Installation Accessing Help

10.3 Accessing Context-Sensitive Help

Context-sensitive help is available for offline and online parameters in SCADAPack

RemoteConnect.

To access context-sensitive help

· Click in any configurable field in the SCADAPack RemoteConnect user interface or tab to a
button or drop-down list, then press F1.
When you click in a configurable field your selection is outlined in green, as shown in the
image below.
When you tab to a button or drop-down list your selection is indicated by a dotted rectangle.

4.1.4 39
Accessing Help Software Installation

The appropriate topic is displayed in the specific manual only. To access the whole
SCADAPack x70 documentation set, see Accessing the Documentation Set 37 .

10.4 Accessing SCADAPack x70 Logic Editor Help

The SCADAPack x70 Logic Editor is based on components from the Schneider Electric
EcoStruxure Control Expert (Unity Pro) logic programming environment, but it is not identical.
For your convenience, relevant sections of the Control Expert documentation are included
with the SCADAPack x70 Logic Editor. For details, see Accessing SCADAPack x70 Logic in
the SCADAPack x70 Configuration manual.

To access SCADAPack x70 Logic Editor help

1. In the SCADAPack x70 Logic Editor, click Help > Find.

40 4.1.4
Software Installation Accessing Help

The figure below shows the SCADAPack x70 Logic Editor documentation contents.

To access the Function Blocks Technical Reference manual, see the SCADAPack
Documentation Set.

4.1.4 41
Accessing Help Software Installation

10.5 Accessing Individual Manuals

The individual user manuals in the SCADAPack x70 documentation set are stored in:
· 64-bit systems: C:\Program Files (x86)\Schneider Electric\RemoteConnect\Help

When you open a user manual outside of the documentation set, links to information within the
same manual work, but links to other manuals do not work.

42 4.1.4
Software Installation Uninstalling SCADAPack RemoteConnect

11 Uninstalling SCADAPack RemoteConnect

Note: Administrator (ADMIN) privileges are required to uninstall SCADAPack RemoteConnect.

· Uninstalling SCADAPack RemoteConnect and its software components 43

· Uninstalling other shared components 43

NOTICE
DATA LOSS
Uninstalling SCADAPack RemoteConnect and its software components removes the
SCADAPack configuration environment for SCADAPack x70 devices from the computer.
Failure to follow these instructions can result in data loss.

Uninstalling SCADAPack RemoteConnect and its software components

1. From the Windows 10 Settings screen, select Apps.

2. Right-click on each of the software components listed below and choose Modify or
Uninstall.

· RemoteConnect

· Schneider Electric SCADAPack x70 Security Administrator (if installed)

· SCADAPack x70 Device DTM

· SCADAPack CommDTM

· Schneider Electric HART STB Multiplexer DTM Library

3. Remove each of the software components listed above.

Uninstalling other shared components

The SCADAPack RemoteConnect installer may have installed software components needed for
its operation, and these components may also be shared by other applications installed on your
system. The following components are not uninstalled. Before removing them, consider if they
are needed for other applications.
· FDTEnv64Setup

o This component is needed for 64-bit Windows operating system supporting FDT software
environments
· Driver Manager x64 or Driver Manager

o This component cannot be uninstalled

o This component is used for logic editor communications. It is used by Unity Pro and other
Schneider Electric applications.
· Windows Driver Package - Schneider Electric Net

4.1.4 43
Uninstalling SCADAPack RemoteConnect Software Installation

o This component is used for communications. It may be used by other Schneider Electric
applications.

44 4.1.4
Software Installation Troubleshooting Installation Messages and Symptoms

12 Troubleshooting Installation Messages and Symptoms

The table below provides instructions for handling installation messages and symptoms.

· The setup.exe installer executable will not start 45

· PC reboot requested 45

· DTM components cannot be found when running SCADAPack RemoteConnect 45

· Installation unsuccessful because Microsoft .NET Framework 3.5 is disabled by default 45

· Error opening installation log file 46

· Microsoft Visual C++ 2012 Update 4 Redistributable Package installation appears to have
failed 46

· SCADAPack RemoteConnect dialog content is blank 46

· The Integrity Check window is displayed after installing SCADAPack RemoteConnect 47

· Hotfixes missing for Control Expert V15.1 or V15.2 47

· A Set_AdminRequiredError error dialog is displayed when trying to uninstall RemoteConnect,

SCADAPack x70 Device DTM, or SCADAPack CommDTM 47

Installation Message or Symptom What to Do

The setup.exe installer executable Use a Windows account with Administrator

will not start privileges to install SCADAPack RemoteConnect.
SCADAPack RemoteConnect setup
requires Adminstrator privileges to
function correctly on some Windows
systems.

PC reboot requested 1. Select Restart Now in each case (not Restart

You will be asked to reboot the PC if
prerequisite software is installed or
updated during the installation.
Later).
2. Double-click on setup.exe or the setup
application at the root of the folder that contains
the installation files to restart the installation
process.

DTM components cannot be found Reinstall the PC Communication Settings -

when running SCADAPack SCADAPack CommDTM and the SCADAPack x70
RemoteConnect. Controller Settings -DeviceDTM by Upgrading to
SCADAPack RemoteConnect R2.7.3 and Later 26 .

Installation unsuccessful because Enable Microsoft .NET Framework 3.5.

Microsoft .NET Framework 3.5 is
1. From the Windows 10 Settings screen, select
disabled by default
Apps.
When attempting to install the
2. In the left panel, click Turn Windows features
SCADAPack RemoteConnect
on or off.

4.1.4 45
Troubleshooting Installation Messages and Symptoms
configuration software on a Windows
operating system (except Windows 7),
the installation cannot proceed because
Microsoft .NET Framework 3.5 is
disabled by default. This software is a
prerequisite for running the SCADAPack
x70 Logic Editor.
Error opening installation log file
When attempting to uninstall the
SCADAPack RemoteConnect
configuration software from a Windows 7
Professional operating system, the
following Windows Installer dialog is
displayed:
Microsoft Visual C++ 2012 Update 4
Redistributable Package installation
appears to have failed
When installing, the following dialog is
displayed:
SCADAPack RemoteConnect dialog
content is blank
Some Windows 10 versions may show
blank display content as a result of
interaction between Windows WPF and
Windows 10 Video Drivers.
46
Software Installation
3. Click in the .NET Framework 3.5 (includes
.NET 2.0 and 3.0) checkbox to enable this
feature.
4. Click OK.
Microsoft recommends that you stop and restart
the explorer.exe process.
1. Right-click in the taskbar and select Start Task
Manager.
2. Select the Processes tab.
3. Select explorer.exe and click End Process
4. In the confirmation dialog, click End Process.
The taskbar and desktop icons are removed.
5. Press Ctrl +Alt + Delete and log off.
6. Press Ctrl + Alt + Delete again and log back
on.
The InstallShield Wizard is not able to detect if the
latest version of Microsoft Visual C++ 2012 Update
4 is already installed.
Click Yes to continue the installation.
Microsoft has suggested the following temporary
solution:
1. From Windows, run regedit.exe with
administrator privileges.
2. Navigate to the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Microso
ft\Avalon.Graphics
3. Add a New DWORD (32-bit) value (or modify
the value if it exists) with the name
DisableHWAcceleration
4. Set the value to 1.
4.1.4
Software Installation Troubleshooting Installation Messages and Symptoms

5. Log out of Windows.

6. Log in again, and start SCADAPack
RemoteConnect.

The Integrity Check window is Resolution

displayed after installing
SCADAPack RemoteConnect See the Installing a Missing Certificate Manually
topic in the Software Installation manual.
If you see the Integrity Check window
displayed after installing SCADAPack
RemoteConnect, you may need to
install a missing certificate.

Hotfixes missing for Control Expert Resolution

V15.1 or V15.2
1. From RemoteConnect DVD, double-click
If Control Expert V15.1 or V15.2 are Hotfixes.
reinstalled, but RemoteConnect is not
2. For the Control Expert version that is installed,
reinstalled from the DVD, then the
install the required hotfixes.
hotfixes may be missing.
In the Logic Editor, click Help > About
SCADAPack x70 Logic and click the
Technical Info. In the dialog that is
displayed, verify that the hotfixes are
missing.

A Set_AdminRequiredError error Resolution

dialog is displayed when trying to
uninstall RemoteConnect,
SCADAPack x70 Device DTM, or
SCADAPack CommDTM
1. Press OK to close the dialog.
2. In the Windows menu, search for User
Account Control Settings.
3. Adjust the vertical notification bar from Never
notify to Notify me only when apps try to
make changes to my computer (default).

4.1.4 47
Troubleshooting Installation Messages and Symptoms Software Installation

4. Press OK to close the dialog.

5. Restart the uninstallation of RemoteConnect,
SCADAPack x70 Device DTM, or SCADAPack
CommDTM.

48 4.1.4
Software Installation Appendix A - SCADAPack RemoteConnect, Unity Pro, and Control Expert Compatibility

13 Appendix A - SCADAPack RemoteConnect, Unity Pro, and

Control Expert Compatibility
The following matrix describes compatible versions of SCADAPack RemoteConnect, Unity Pro,
and Control Expert.
· X indicates versions that are NOT compatible

· ü indicates compatibility between the SCADAPack RemoteConnect version and the Unity
Pro or Control Expert version
· Where an X or üis not present, concurrent installation and operation of the two versions may
be possible, but is not supported.

Unity Pro EcoStruxure Control Expert

SCADAPack
RemoteConn
11.0 V15.
ect Installer / V15.
and V11. V12. V13. V13. V14. V14. V15. 1
About 0-
Earli 1 0 0 1 0 1 0 and
Version SP1
er later

ü ü ü
R2.0 / 3.4.1
X n/a n/a n/a n/a n/a X
R2.1 / 3.4.2

R2.1.1 / 3.4.3 X ü ü ü ü n/a n/a n/a n/a X

R2.2 / 3.5.1
R2.2.1 / 3.5.2

ü ü ü ü ü
R2.2.2 / 3.5.3
X X X n/a X
R2.3 / 3.6.1

R2.3.1 / 3.6.2
R2.3.2 / 3.6.3

R2.4 / 3.7.1
R2.4.1 / 3.7.2 X X X ü ü ü ü X n/a X
R2.4.2 / 3.7.3

R2.5.1 / 3.8.1
R2.5.2 / 3.8.2 X X X ü ü ü ü ü n/a X
R2.5.3 / 3.8.3

R2.6.1 / 3.9.1 X X X ü ü ü ü ü ü X

4.1.4 49
Appendix A - SCADAPack RemoteConnect, Unity Pro, and Control Expert Compatibility Software Installation

R2.7.1 /
3.10.1
R2.7.2 /
3.10.2
R2.8.1 /
3.11.1
R2.8.2 /
3.11.2

R2.7.3 /
3.10.3
R2.7.4 /
3.11.4
R2.7.5 /
3.11.5
R2.7.6 / X X X X X X X X X ü
3.11.6
R2.8.3 / 4.1.1
R3.0.1 / 4.1.2
R3.0.2 / 4.1.3
R3.0.3 / 4.1.4

50 4.1.4