Active Issue

Updated a few seconds ago

! User

Website Operational
Mobile App Operational
Xbox App Operational
Avatar Operational

! Player

Website Degraded
Performance
Mobile App Degraded
Performance
Xbox App Degraded
Performance
Games Degraded
Performance
Avatar Degraded
Performance

! Creator

Website Operational
Games Operational
Studio Degraded
Performance
Asset Delivery Operational
Data Store Operational
Game Join Degraded
Performance
Avatar Operational

History (Last of
We are aware 30the
days)
issues with accessing
Roblox. Our team is actively working on it.
Service Disruption

Incident Status
Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio,
Asset Delivery, Data Store, Game Join, Avatar

February 19, 2022 10:54AM PST

[Investigating] Team are investigating.

February 19, 2022 1:21PM PST

[Resolved] Roblox is back to normal.

Thanks again for your understanding and
support.

Some Users not Able to Access Experience on

Mobile Partial Service Disruption

Incident Status
Partial Service Disruption

Components
User, Player, Creator

Locations
Mobile App, Games, Studio

February 12, 2022 5:40AM PST

[Investigating] We are aware that some

of you are not able to access some
experiences on mobile this morning. Our
team is actively working on it.

February 12, 2022 12:52PM PST

[Resolved] For those of you who were

experiencing issues, Roblox is now back
to normal. Thanks for your patience.

Degraded Performance Site-Wide

Degraded Performance

Incident Status
Degraded Performance

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio,
Asset Delivery, Data Store, Game Join, Avatar

January 22, 2022 10:24AM PST

[Investigating] We're investigating the

issue.

January 22, 2022 11:06AM PST

[Monitoring] Issue has been identified

and we have made some adjustments,
and are actively monitoring.

January 22, 2022 11:44AM PST

[Resolved] Incident has been mitigated

and team is following up for further
mitgation/investigation.

Roblox service experiences major disruption

Service Disruption

Incident Status
Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio,
Asset Delivery, Data Store, Game Join, Avatar

January 22, 2022 9:00AM PST

[Investigating] Many players cannot

access the services, still investigating the
issue.

January 22, 2022 9:32AM PST

[Identified] The site is recovering. We

identified the issue and work on the fix.

January 22, 2022 10:11AM PST

[Resolved] We've resolved the incident

and are mitigating potential future issues
at least for the weekend until we can do a
RCA.

Wide Spread Site Outage Service Disruption

Incident Status
Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio,
Asset Delivery, Data Store, Game Join, Avatar

January 21, 2022 10:54AM PST

[Investigating] Players are seeing 503

errors when attempting to reach site.
Still investigating

January 21, 2022 11:32AM PST

[Monitoring] Site performance has

recovered -- we will continue monitoring
the situation for the short term.

January 21, 2022 2:24PM PST

[Resolved] We've resolved the incident.

Thanks for your patience!

Status History