Functional Overview - Oracle SCM Product Lifecycle Mgmt. - r13-21D

Oracle Product Lifecycle
Management
Functional Overview
December 2021 Version R13 21D

1 Oracle Product Lifecycle Management
Copyright © 2022, Oracle and/or its affiliates
Table of contents
Product Lifecycle Management Cloud .................................................................................................................................... 3

Oracle Innovation Management Cloud Service ..................................................................................................................... 5
Oracle Product Development Cloud Service .......................................................................................................................... 7
Oracle Quality Management Cloud Service ............................................................................................................................ 9
Oracle Product Hub Cloud Service...........................................................................................................................................12
Product Recall Management .................................................................................................................................................... 14
Locate recalled parts ...............................................................................................................................................................15
Assign tasks and notify stakeholders ................................................................................................................................ 16
Monitor disposition details and closure of recall notice ................................................................................................ 17

Product Lifecycle Management Cloud
Oracle Product Lifecycle Management (PLM) Cloud is a cloud-based solution that manages all information
and processes at every step of a product or service lifecycle, delivering a digital thread of product and
Internet of Things (IoT) data to drive faster, high-quality innovation that aligns new product development and
introduction with organization’s sustainability and growth objectives.
Oracle Product Lifecycle Management Cloud provides a comprehensive set of capabilities to accompany
users in its unique journey to transform itself to a Cloud platform provider. Oracle PLM Cloud represents the
new generation of applications delivered via Cloud for lower cost and faster deployment. Oracle PLM Cloud
provides, on one hand, a comprehensive set of applications covering many different areas from PLM to
Supply Chain (in addition to CRM, ERP and HCM) and on the other hand, a modern user interface and the
configuration flexibility and agility of best of breed solutions.
Major benefits of the Oracle PLM solution include:
Integrated and intelligent Innovation driven
Oracle PLM Cloud connects design through Oracle PLM Cloud empowers smarter
service processes—from capturing initial ideas innovation with the tools needed to streamline,
through maintaining products and services—all translate, optimize, and execute a portfolio
on a single data model for faster decision- targeted to deliver growth strategies. It tightly
making. It leverages social monitoring, (IoT), links the voice of the customer with the voice
digital twins, artificial intelligence, and quality of the product into the enterprise product
data to close the data latency and information record to enable faster, smarter decisions and
gaps between the product and the customer. traceability.
Collaborative Purpose built
The solution allows users to efficiently view and PLM Cloud reduces the need to staff an entire
share information from any device in real time IT department for new product introductions
across internal and external teams while and product launches.
developing and managing new products and
engineering change requirements.
Continuously improved Secure
The solution allows users to efficiently view and PLM Cloud reduces the need to staff an entire IT
share information from any device in real time department for new product introductions and
across internal and external teams while product launches.
developing and managing new products and
engineering change requirements.

With Oracle’s PLM solution, companies will improve product cycle time, time-to-market, and development
productivity, while reducing product costs and quality problems.
• Innovation management
• Product development
• Quality management
• Product master data management (MDM) / Product Hub
Click-Through: Oracle
Demand Management Cloud
Open at Oracle.com

Oracle Innovation Management Cloud Service
Within most enterprises there is a widening “Innovation Gap,” or misalignment of top-line corporate portfolio
strategies against tactical project execution, resulting in tremendous inefficiencies and finite, non-refundable
cost, time and budget loss. Disconnected innovation processes are trapped in departmental silos, processes
and tools, which lead to poor collaboration and lack of a single source of truth. Oracle Innovation
Management Cloud provides enterprise class capabilities to streamline, translate, optimize and execute a
balanced, achievable portfolio targeted to deliver winning offerings matched to growth strategies. Social
collaboration and embedded analytics enable faster decisions and traceability.
Innovative ideas can come from many internal or external influences. Innovation leaders leverage teams of
cross functional expertise to analyse the feasibility, achievability and potential value of each idea to identify
the right ideas to move forward into the process. Oracle Innovation Management Cloud captures ideas and
enables teams to socialize, vote on, and enrich each one with videos, documents, and other reference
content to determine whether the idea should advance into the innovation funnel. Even if an idea is not
selected, a full history of each idea and the related collaborative content remains available for downstream
reference and reuse.
Oracle Innovation Management Cloud standardizes the approach to developing a business proposal for each
requested idea which is translated into quantifiable business impact and business value. Decision makers
have a consistent process to evaluate proposals across a wide variety of factors such as cost, resource needs,
and expected value or revenue impact, all within the context of portfolio objectives and constraints. This
approach aligns each idea to a business strategy, correlates the value of each idea to the strategy and
demonstrates the total impact, so portfolio decision makers become more data-driven, and results-oriented.
Releasing new products ahead of the competition often delivers a powerful market share and monetary
advantage but only if the delivered product meets or exceeds customers’ expectations for quality,

functionality and price. Winning companies tightly manage the delicate balance between speed and
achieving customer expectations. Oracle Innovation Management Cloud provides unique capabilities to
capture requirements and trace the translation as they transition through the Innovation lifecycle starting
from ideation through to concept and test case(s). Real-time analytics measure requirements feasibility,
effort and fulfilment status, enabling teams to quickly identify and resolve at-risk requirements and manage
scope change impact.
Concept alternates are evaluated against

configurable metrics to determine how best to
deliver a product that achieves its expectations of Key Business benefits
cost, risk and meets the specified requirements. • Single repository and connected process for
The result is improved time-to-market with a innovation
product that delivers against both business and
technical expectations. • Ideation management
• Requirements management
Oracle Innovation Management Cloud enables
social collaboration among stakeholders. • Business proposals
Through an easy-to-use interface, users may • Portfolio management
upload attachments for review and collaboration,
• What-if scenarios for concepts, requirements,
link multiple related innovation artefacts,
and proposals
maintain a history of related conversations, or
broadcast hash tags to explore topics and • Embedded analytics
virtually connect experts. Through rich cross-
• Social collaboration
functional collaboration, organizations have an
ability to more quickly identify, refine, and • Decision traceability
advance the innovations that will deliver the • Tight Integration with Project Management and
highest business value. the Product Record

Oracle Product Development Cloud Service
Oracle Product Development Cloud is an enterprise class product lifecycle management solution, delivered
via Cloud for lower cost and faster deployment. With Product Development Cloud, companies can manage
products and related specifications, optimize component reuse, reduce design cost, enforce change control
and reduce supply risk. Specifically designed to support the enterprise ideation to commercialization process,
it provides a bridge between the traditionally disconnected worlds of engineering and manufacturing
functions through streamlined management of an integrated enterprise product record. The solution
emphasizes ease of use and simplicity, allowing a compelling environment to develop and quickly launch
profitable and winning products to the market.
Oracle Product Development Cloud enables an efficient new product development methodology, a critical
function of any company looking to be successful and innovate in today’s globally connected business
landscape. Through a modern user interface, the solution allows user to easily and quickly create a rich item
definition, business users can fully define product specifications, associate technical data sheets or any
design documentation, model off-the-shelf components, and define the end product structure. Revision
management enables tracking and release of iterations and visibility into how a particular product has
evolved. Through quick collaboration tools, engineers can get early feedback and affect the product sooner
to avoid costly rework after a product has been released. With the ability to quickly view single or multi-
sourced parts across the entire product structure, users can manage supply risk much more effectively.
Oracle Product Development Cloud allows users to model various types of change, providing the flexibility of
configuring the workflow based on the change processes in the organization. The change management user
interface is focused around providing a holistic view of the affected objects as well as the critical change
operations. Embedded social collaboration allows business users to collaborate within and across teams to
ensure a successful implementation. This consumer-grade functionality helps eliminate rework, reduce
implementation cost and further compress the cycle time. Oracle Product Development Cloud coexists with
and unifies the data and processes from existing ERP and supply chain systems. It also provides the

foundation for a holistic cloud strategy to streamline all processes from ideation to commercialization to
production, featuring a native, prebuilt integration to Oracle Manufacturing Cloud.
With a centralized, enterprise product record,

users can easily orchestrate product launch,
identify plant-specific variations for product Key Business benefits
structure, and rapidly execute by preparing the
• Improve development collaboration
manufacturing and supply chain partners with
key operational information. • Boost efficiency and response to change
• Balance cost, quality & compliance
• Reduce supply risk
• Secure Intellectual Property
• Accelerate release readiness
• Reduce IT and administrative costs
• Quickly deploy and achieve faster time to value

Oracle Quality Management Cloud Service
Oracle Quality Management Cloud provides an enterprise solution to define, identify, analyse and correct
quality events and improve the overall effectiveness, safety, and profitability of users, products and services.
The solutions connect Research & Development, manufacturing, inventory, and quality assurance and
control to achieve greater quality visibility, insights and collaboration.
The Oracle Quality Management Cloud solution helps organizations in the following areas:
• Design for Quality: Specifications defined at the time of product design naturally flow to inspections
plans. It ensures that current and accurate data drives the inspection process without the cost of
custom integration between traditional Product Lifecycle Management and Enterprise Resource
Planning systems.
• Perform Inspections: Manufacturing and inventory personnel perform inspections at critical points
in supply chain execution, identify non-conforming materials, and alert stakeholders of potentially
harmful and costly problems.
• Manage Issues: Manage identified quality events in a controlled, consistent, and auditable manner.
Quality teams guide issues through containment, root cause analysis and ensure corrective actions
are implemented properly.
Starting Dashboard for Quality Management Solution
From a software functionality perspective, the application supports the two areas “Inspection Management”
and “Quality Issue and Corrective Action Management”.
To identify quality, an engineer can define inspection plans to check the quality of an item or to monitor
production resources. Based on a list of inspection characteristics, users define the allowed tolerances and

criteria, and finally define when and where the inspection should take place, either in inventory or in
receiving. The inspection plan ensures compliance and accuracy along the transaction execution whether
users perform inline, mandatory, incoming or in process inspection. Any inspection result is tightly linked to
disposition that drives quantities for the corresponding work order operations.
Managing a Quality Issue
Once a failure in inspection is reported, this generally creates a quality issue or non-conformance report to
start a root cause investigation. A quality issue captures the “who, what, when, where and why” of a quality
event and links it directly to the product record information like item or work orders. The investigation
process is supported by pre-defined quality workflows and approvals (8D CAR, 5 Whys) routing from root
cause communications to planned corrective actions. The closed loop quality circle is ensured by relating the
quality incident to an engineering change order. Once the change is implemented, the related issue and
CAPA are closed.

Identifying Quality Issues within a BOM view
Oracle Quality Management Cloud is fully integrated in all other Oracle Cloud PLM Applications and is
coming with an analytic-driven navigation with visual infolets. It also supports full document management
features and embedded Social Collaboration.

Oracle Product Hub Cloud Service
Oracle Product Hub Cloud is an enterprise-class product information management system, delivered via
Cloud for lower cost and faster deployment. With Oracle Product Hub Cloud, organizations can establish a
trusted enterprise product record that drives superior omni-channel commerce, accelerate product
introduction, streamline supply chain processes, ensure regulatory compliance and enforce data quality and
governance standards on all aspects of product master data within any heterogeneous IT environment.
Oracle Product Hub Cloud provides a single, best-in-class enterprise product master data management
system that provides an authoritative master product record to critical business processes including new
product introductions, cross-channel commerce, regulatory compliance and supply chain execution across
the enterprise.
Oracle Product Hub Cloud provides a broad set of capabilities to on-board product and catalog data from
various internal and external systems. Suppliers and other trading partners can load their products along with
any associated digital assets via a modern, self-service portal (Oracle Product Hub Portal Cloud) and receive
immediate data validation feedback. Internal users can create a one-time mapping via a simple drag-and-
drop interface, to accelerate the ingestion of 3rd party files. Data stewards can also on-board product
information in various file formats including Excel, CSV and XML. All incoming data, regardless from source,
goes through business rule validation checks with the results presented to a data steward in a graphical
summary to ensure appropriate review and remediation prior to import.
Once data has been rationalized and consolidated, Oracle Product Hub Cloud provides a rich and extensible
data model to maintain all aspects of product data including seeded and user defined attributes, product
hierarchies, structures, relationships, and digital asset associations. Furthermore, contextual product data
such as those that vary by trading partners, channels, target markets and locations can easily be defined and
maintained without creating duplicate product records. Business rule validations ensure that product
definitions, regardless of mode of entry, are validated against pre-defined business rules to ensure data
integrity.

Oracle Product Hub Cloud enables effective governance of product master data by providing the required
capabilities to define, monitor and enforce enterprise standards and policies on data ownership, data
security, data quality and key business processes.
Role based and data level security gives
organizations the ability to enforce granular
access control on product information. A robust
Key Business benefits
business rules framework allows users to validate • Vendor Portal
various aspects of product definitions including • GDSN Infrastructure
attribute values, relationships, categorizations
and organization assignments. Revision • Item Management
Management provides audit trail visibility and • Catalog Management
facilitates the streamlined deployment of
• Digital Asset Management
changes on a future date, thus allowing business
operations sufficient time to adopt the changes. • Integrated Data Quality
Finally, data stewards can analyse and generate • Collaborative Workflow
real-time, ad-hoc reports for better insight into
• Business Rules and Impact Analysis
their governance activities and identify
opportunities for continued improvement. • Search, Browse and Mass Update
Oracle Product Hub Cloud allows organizations to • Data Publication

share complete, validated, and consistent • Audit Trail and Reports
product information with internal systems and
trading partners. Business users have a simple
user interface to select which products and which
data entities they want to publish to a given consuming system thereby taking full ownership of sharing their
data. They can also associate validation rules to consuming systems to make sure only products that pass
the validation criteria are published to the system.
Product Hub Cloud
Open at Oracle.com

Product Recall Management
Product Recall Management is an end-to-end integrated solution that enables the capture of product recalls
from different sources and supports real-time remediation of recalled goods by reviewing inventory and
expense purchases, align resources to quarantine the goods and take the appropriate disposal action. This
solution is designed to primarily support the business processes pertaining to recall management in the
Healthcare Industry.
Product Recall Management solution includes the features listed below:
Assign tasks and align

Capture recall notices
Locate recalled parts resources to Monitor disposition
from different sources
based on on-hand quarantine and dispose details against the
that includes
inventory balance and the affected goods tasks and bring the
Regulatory Authority
historical purchases through notification of recall notice to closure
and Manufacturer
identified stakeholders

Manage recall notices
Organization can capture recall notices issued by different sources such as regulatory authority,
manufacturer or supplier. They can create recall notices through the user interface or integrate regulatory
authority data with the ERP through REST API or File Based Data Import offered by Product Recall
Management and perform bulk import of recalled parts. The organizations can resolve duplicates, if any,
when recall notices are captured from different sources for the same set of recalled parts.
A recall notice primarily includes the type of recall whether it is safety, advisory or voluntary, potential risk
involved and the classification of recall based on severity, recall reason, recalling firm details, replacement
type and recall instructions. Recalled parts are captured using the manufacturer part number along with
National Drug Code (NDC), manufacturer lot and serial numbers.
Locate recalled parts

Recall Management takes users through a guided workflow by publishing the notice, once it is captured and
any duplicated identified and resolved. This is followed by locating the recalled parts in the supply chain with
different traceability statuses listed below.
When the item is lot or serial controlled in Oracle Inventory Management, the recalled parts are traced by the
lot or serial captured in the recall notice. But when the item is modelled as a plain item in Inventory, the
recalled parts are traced by the recall period agreed between the buying organization and the recalling firm.
• Recalled parts that are in transit or available as a scheduled supply or lying in receiving dock before
getting shelved in the warehouse will be traced as INBOUND
• Recalled parts that exists in perpetual inventory will be identified based on stock availability and
shown as IN STOCK

• Recalled parts that are issued to PAR locations will be identified based on transaction history and
shown as PAR with an estimated quantity
• Recalled parts that are issued to expense locations as well gets identified based on transaction history
and traced as EXPENSE with an estimated quantity
Assign tasks and notify stakeholders

On locating the recalled parts, a pre-defined set of tasks gets assigned to the recall line based on traceability
status and the replacement type captured in the recall notice. These tasks include delivering the recalled
parts to quarantine location, performing recall count in the locations where the recalled parts reside, disposal
of recalled parts from quarantine location or performing a device correction. Recall Management provides
multiple options to view the locations where the recalled parts are identified and the various tasks assigned to
different departments or organizations.
Review trace details and task assignments

Organizations can configure rules in BPM according to business needs to notify the users responsible for
different departments to carry out the tasks assigned. When a recalled part is traced in an expense location,
the requester of that part by default gets the notification about the recall and the corresponding action to be
taken.
Monitor disposition details and closure of recall notice

Product Recall Management provides a seamless integration with Oracle Inventory and partner solutions like
RFSmart to perform a recall count in the identified locations using hand-held device and enables movement
of affected goods to quarantine location. The count quantity reported will be captured against the count
tasks assigned in different departments. Organizations can also leverage the Inventory Count REST services
to integrate with any custom built or third-party applications to report the recall count.
Fig. Closed recall notice

Key Business benefits
• Have visibility and tighter control over the recall process for the goods
• Extensive traceability of recalled parts across oracle cloud supply chain applications
including non-quantity tracked expense items and inbound goods not yet received.
• Ensure timely and efficient compliance of regulations and general business practices for
product recall.
• Improved accountability through flexible business rules driven notifications to
stakeholders.
• Scalable, integration friendly architecture that enables seamless integration with partners
like Rfsmart.
• Centralised and advanced monitoring of processing and closure of recall notices
• Extremely flexible configuration, with the ability to model any type of product recall.
Product Recall Management
Open at Oracle.com

Oracle Product Lifecycle Management

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Oracle Product Lifecycle

December 2021 Version R13 21D

Product Lifecycle Management Cloud .................................................................................................................................... 3

2 Oracle Product Lifecycle Management

Major benefits of the Oracle PLM solution include:

Integrated and intelligent Innovation driven

Collaborative Purpose built

Continuously improved Secure

3 Oracle Product Lifecycle Management

• Product master data management (MDM) / Product Hub

4 Oracle Product Lifecycle Management

5 Oracle Product Lifecycle Management

Concept alternates are evaluated against

6 Oracle Product Lifecycle Management

7 Oracle Product Lifecycle Management

With a centralized, enterprise product record,

8 Oracle Product Lifecycle Management

Starting Dashboard for Quality Management Solution

9 Oracle Product Lifecycle Management

Managing a Quality Issue

10 Oracle Product Lifecycle Management

11 Oracle Product Lifecycle Management

12 Oracle Product Lifecycle Management

Oracle Product Hub Cloud allows organizations to • Data Publication

13 Oracle Product Lifecycle Management

Product Recall Management solution includes the features listed below:

Assign tasks and align

14 Oracle Product Lifecycle Management

Locate recalled parts

15 Oracle Product Lifecycle Management

Assign tasks and notify stakeholders

Review trace details and task assignments

16 Oracle Product Lifecycle Management

Monitor disposition details and closure of recall notice

Fig. Closed recall notice

17 Oracle Product Lifecycle Management

18 Oracle Product Lifecycle Management

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