5402970 Issue 1 Oct.

’97

HOTPOINT
ULTIMA™
Electronic
Washing
Machines

MODELS COVERED:
Ultima 1000 :
WM71 P/X/N

Ultima 1200 :
WM72 P/X/N

Ultima 1400 :
WM73 P/X/N

Colours: P Polar
X Mercury
N Linen

© 1997 Hotpoint Creda Cannon Service

Reg. Office: Peterborough PE2 9JB
Registered in London: 106725
 SAFETY NOTES & GENERAL SERVICING ADVICE

1. This manual is NOT intended as a comprehensive repair/maintenance guide to the

appliance.
2. It should ONLY be used by suitably qualified persons having technical competence,
applicable product knowledge and suitable tools and test equipment.
3. Servicing of electrical appliances must be undertaken with the appliance
disconnected (unplugged) from the electrical supply .
4. Servicing must be preceded by Earth Continuity and Insulation Resistance checks.
5. Personal safety precautions must be taken to protect against accidents caused by
sharp edges on metal and plastic parts.
6. After Servicing the appliance must be rechecked for Electrical Safety. In the case of
appliances which are connected to a water supply , (ie: Washing Machines,
Dishwashers & Food Centres etc.) checks must be made for leaks from seals,
gaskets and pipe work and rectification carried out wh ere necessary.
7. It can be dangerous to attempt " DIY " repairs/maintenance on complex equipment
and the Company recommends that any problem with the appliance is referred to its
own Service Organisation.
8. Whilst the Company has endeavoured to ensure the accuracy of the data within this
publication, they cannot hold themselves responsible for any inconvenience or loss
occasioned by any error within.

DATE CODE REFERENCE CHART

Sept Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
1997 1997 1997 1997 1998 1998 1998 1998 1998 1998 1998 1998 1998 1998 1998 1998

D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C.
45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr
1999 1999 1999 1999 1999 1999 1999 1999 1999 1999 1999 1999 2000 2000 2000 2000

D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C. D.C.
61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76

The Date Code is signified by the first two digits of the machine Serial Number as shown in
the example below:

47 176543

Date Code

This example shows that the machine was manufactured in November 1997.

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 INDEX
Date Code Reference Chart .......................................................................2
Introduction Features .................................................................................3
Specification ...............................................................................................4
General Description & User Controls .................................................5 - 6
Error Codes..................................................................................................6
Servicing Instructions ................................................................................7
Service Programmes & Module Configuration .......................................8
Wiring Diagram ...........................................................................................9

Introduction

This publication features information on three Hotpoint Ultima™ Washing Machines produced from
20th August 1997, Date Code 44 . It also covers Field Trial Machines produced under the same
model numbers from Date Code 42 (June 97).

Colours
The model numbers WM71, WM72 and WM73 have a colour suffix of either:
P for Classic Polar White with White control panel.
X for Classic Polar White with Mercury control panel.
N for Natural Linen with Calico control panel.

Key Colours
The colours of the console keys vary according to the colour of the model. Refer to P arts List.
The Function keys are arranged vertically (A-G) and the Programme Option keys are arranged
horizontally.

Features

Sculptured styling with 180 door opening.

One touch programme selection - Every Main Wash Programme has a programme key.
There is no need to scroll through the options.

‘Infobubble’™ Display - Large LCD graphics to display programme status

‘Intelligent Care’ ™ - Constant programme monitoring, out of balance detection / correction as

AKO 410/415 Controls.

Profile Spin - High water extraction with minimal creasing.

Aquarius Wash System Plus - Class B wash performance and energy efficiency.

Multiwash Programming - Various options to meet individual programme needs.

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 TECHNICAL SPECIFICATION

Dimensions Height - 850mm / 33 "

Width - 595mm / 23 "
Depth - 585mm / 23" with offset standpipe and electrics.

Supply Voltage 220-240 V (10%) at 50/60 Hz

Operating Temperature 10 C to 85 C

Energy Consumption 1.2 kWh per 60 C cotton cycle 240 kWh per annum.

Energy Efficiency B ( Scale A to G)

Wash Performance B (Scale A to G, A being cleanest).

A wash ball dispenser is used to achieve this class.

Water Consumption 63 Litres per 60 cotton cycle

12600 Litres per annum. (Four person household)

Wash Load 5.5 Kg / 12 lbs

Water Heater 2.1 kW @ 240v Switched single pole (Live).

Protected by a thermal link (Neutral).

Thermistor NTC mounted on heater end plate.

Resistance at 30 C 9.8K ohms 85 C 1.9K ohms

Motor 1000 / 1200 RPM Armature Resistance 1.5 to 4.0 Ohms

(resistance varies due to brush gear)
Full Field 1.18 to 1.06 Ohms at 20 C
Tapped Field 0.59 and 0.53 Ohms
Tacho Resistance 223 Ohms

Motor 1400 RPM (AEG) Field Resistance 1.23 Ohms

Armature 2.10 Ohms
Tacho 16 Pole 135 Ohms

Pump Synchronous, with thermal protection.

Pressure Switch Single level with flood protection.

Door Lock Bi-metal thermally operated 6 second delay on engaging

60 second delay to release at room temperature.
Single pole normally open switched Live.

On/Off Switch Double Pole (Live & Neutral).

Fill Valves Water pressure 103 N/cm (150p.s.i) 2 N/cm (3 p.s.i)

Flow rate max 9.5 Ltr (2.1 gal) per minute.

4
 CONTROLS

General Description and User Controls

Keyboard
The keyboard consists of 15 keys with flexible keymats behind them, operating momentary switches
on a flexible ribbon circuit.
The ribbon circuit is connected to the Control Module which houses the microcontroller .
The keys operate the following:
Wash Programmes
Options and programme modifications including cancel.
Start which doubles up as time delay .

The display shows SELECT PROGRAMME when first switched on.

If the door is open the display shows CLOSE DOOR and the buzzer sounds.
There are 7 main wash programme keys, arranged vertically, one of which is used to select rinses
and special Programmes (G).
A - 95 White cotton
B - 60 Colourfast Cottons
C - 40 Non fast Cottons
D - 50 Coloured Synthetics
E - 40 Acrylics
F - 40 Woollens
G - 30 Silks

Each programme except 95 performs a temperature controlled fill to the maximum Programme
temperature. (The 95 programme will fill to 60 C). If the water supply is not hot enough, the water is
heated before continuing with the wash.
Once the target temperature has been reached, the heater is switched off and the water is allowed
to cool as the wash progresses. The heater is not switched on again.

BIO OPTION
If the Bio Profile option is selected, the machine will fill to either 50 C for A & B, 40 C for C,D, & E, or
30 C for F & G heating in stages to the target temperature. Heat is then maintained until the Rinse
sequence is reached.

Each wash programme is selected by pressing the appropriate key (A-G).

Pressing the same key and holding it in will select the Prewash option.
Before selecting Start, the programme can be changed by selecting another W ash Programme, or
modified by pressing an option key ie: Rinse Hold
Auto prewash is not available for Wool or Silk / Delicate Programmes.
In addition to the Main Wash Programmes, there are further Programmes for Rinses and Spins, Silk
etc. These can be accessed by pressing key G.

Programme Cancel
This key has the following effect on programming :
Pressing this key before the Start key will cancel a selected programme.
Holding the key down for more than three seconds during a programme, cancels the
programme.
During Delay, pressing the key once will cancel the delay .

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Start Key incorporating Buzzer/Time Delay
After selecting a programme, pressing this key will start the programme.
The buzzer will not sound at the end of a programme or during Rinse Hold unless the Start key
is held in for 2 seconds. The display will then change to show that the buzzer is activated.
Release the key to start the programme.
The buzzer, if selected will sound for ten minutes at 2 minute intervals to signal the end of a
programme.
After selecting a programme, pressing the Start key for longer than 3 seconds selects the
Time Delay option. Holding the key down will increment the delay in 1 hour steps up to a
maximum of 18 hours. Release the key to set the delay.
The programme will start at the end of the set delay period.
The time selected by the user is the time to the start of the programme.
The display is a reflective Liquid Crystal module comprising a single line of 20 characters.
15 symbols, 1 ten segment and 3 seven segment numeric displays.
This display is not back lit.

Power Failure / Accidental Switch Off

If the mains power supply fails during a programme or the machine is switched off accidentally
by the user and then restored, the Controls will attempt to recover the programme and restart
from the beginning of the phase at which it was interrupted.

ERROR CODES

E10 No Cold fill within 15 minutes. Display shows CHECK WATER SUPPLY
E11 No Hot fill within 15 minutes. Display shows CHECK WATER SUPPLY
E14 Heating fault within 40 minutes. If the controls fail to detect a rise in Temperature or the
temperature is too high, the heater is switched off .
Subsequent heat steps are skipped and the programme completed.
The Error code is shown at the end of the programme.
Display shows CHECK WATER SUPPLY
E15 No pump out within 3 - 4 minutes. The pressure switch is monitored and if level one does
not reset, an error is displayed.
Display shows CHECK OUTLET PIPES
E16 Flood condition for more than 30 seconds. If the pressure switch Flood Protection Level is
reached, the controls will time how long the flood condition lasts.
If it is for more than 30 seconds the pump is switched on permanently and the error is
displayed with See User Guide.
E17 Door not latched within 10 minutes - after the door is shut.
E30 Loss of tacho signal 4 seconds after start. During a tumble or spin step the Motor tacho
signal is monitored. If the signal fails the motor is switched off and the error code is
displayed with a message.
E31 Continuous tacho signal during motor reversal and 2 minutes after stopping.
The controls detect a signal when the motor should have stopped.

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 SERVICE NOTES

CAUTION
The electronic modules fitted to these machines contain Static Sensitive
Electronic Devices.
Care must be taken when handling any of these components.

ELECTROSTATIC DISCHARGE
Static electricity builds up in various places, including the human body , when insulated from
ground. In many cases the static charge stored in ones body will, if discharged through a module,
destroy the microprocessor .

COMPONENTS AT RISK
The most sensitive components used are the microprocessors and the temperature comparators.
Triacs and transistors are less sensitive but are nevertheless still at risk.

PRECAUTIONS
1. DO NOT remove modules from carton until required for use.
2. DO NOT touch the components or printed circuit with fingers or tools - this also applies to faulty
modules being returned. It is quite practical to handle modules by the edge of the board -
thereby minimising the possibility of damage.
3. Before removing a module from its carton, AL WAYS CLEAR YOURSELF OF STATIC by touching
an earthed point, i.e. a cold tap or the exposed metal part of an earthed appliance.
4. A module with a microprocessor once taken out of its packing or removed from a machine,
SHOULD NEVER be placed directly on the floor or on the machine cabinet. It should be placed
on or in its antistatic bag.

DISPLAY MODULE REMOVAL

Before removing the display module, the ribbon connector must be removed from the back of the
module. Do NOT use a screwdriver or pliers - this will result in damage to the printed circuit.
To remove the ribbon cable connector , ease the plug from the module by GENTLY pulling the
ribbon cable with a slight twisting motion to free the connectors.
Ensure correct connector alignment when refitting.
The display module is held in position by two plastic clips.
To release each clip, press down on the top
raised section of the clip to release the spring Mask
tension, and unhook the latch by inserting a Display
small screwdriver or similar tool in the tunnel module
shaped aperture below. Gently prise the latch
away from the perspex mounting and release the
clip.
Aperture
When refitting the module, ensure the display
area inside the console panel is clean and dry .
Clips

Take care not to scratch the lens as this is part of

the Console Panel.

7
 SERVICE PROGRAMMES

Point of Sale ‘Shopper Stopper’ Display

Selected by holding the B and C keys down and pressing the On button.
Switch Off to Cancel.

Spin Test *
Selected by holding down the A and D keys and pressing the On button.
Press the Start key to begin the sequence.

Wet Test *
Selected by holding down the A and C keys down and pressing the On button.
Press the Start key to begin the sequence.

* IMPOR TANT :-
Allow the test sequences to finish before switching Off the appliance.
Failure to do this will result in the sequence running when the customer next tries to select a
programme.
Pressing the Cancel button will also clear the test sequence.
The display will show Select Programme at which point it is safe to switch off or select
another programme.

MODULE CONFIGURATION
The Control Module used with Ultima controls is designed to accommodate a number of
model variants. The module is configured in the factory to suit the requirements of the model
to which it is fitted. If a new module is fitted, or if it is necessary to reconfigure a module,
it must be configured to suit that model as follows:
1. Fit the new module.
2. Hold down the A, B and D keys
3. Press the On button the display will show WM1000
4. Press the A key to scroll through the model options
5. Press the Start key (display will show ENGLISH), press it again and the display will
show SELECT PROGRAMME.
The programming is complete.
The display will show one of the following:
WM1000 for 1000 rpm models WM 71
WM1200 for 1200 rpm models WM 72
WM1400 for 1400 rpm models WM 73
WD1200 for 1200 rpm Washer Dryer Models WD 71 (not covered by this manual).

Foreign Language Selection

There are six language options available. The default language is English.
To change from English to F rench, German, Spanish, Portuguese or Dutch, carry out the
following steps.
1. Hold the A and B keys down and press the On button.
2. Release the A and B keys.
3. Press the A key until the required language is displayed.
4. Press the Start key to programme the language into the memory .

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 WIRING CONNECTION DIAGRAM
Hotpoint Ultima™ WM71, WM72, WM73
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