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NISHAT MILLS LTD

HUMAN RESOURCE MANAGEMENT

HRM Term Project

Submitted By:
USAMA SAEED IEM-20-19
MATTIULLAH IEM-20-14
SALMAN ISHFAQ IEM-20-18
Muneeb IEM-20-01
Qasim IEM-20-31

Submitted To:
Dr. Mam Saima Saleem
DEPARTMENT OF INDUSTRIAL ENGINEERING
AND MANAGEMENT
University of the Punjab, Lahore.

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NISHAT MILLS LIMITED

Visiting Card

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Declaration
“We, hereby declare that the presented report is uniquely prepared by us after gaining all
the information from the available resources. We declare that we submitted our original work.
We used different sources like visiting the company and information from the internet, to meet
our assignment requirements. We also declare that this report is only prepared for our academic
requirements. It is not for any other purpose.”

Dedication
Praise be to ALLAH ALMIGHTY, the most Gracious and Merciful, who blessed us with
the knowledge and wisdom and enabled me to overcome this task. Heartiest gratitude to our
parents without their continuous encouragement and love we could not have accomplished this
task.
We dedicate this report to our parents. Because of their prayers and encouragement, we have
been able to complete this report

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Acknowledgment
All praise to Almighty Allah alone, the most Merciful and kind, whose uniqueness,
oneness and wholeness is unchallengeable, who guides us in difficult and congeal circumstances.
The words are bound, knowledge is limited and time is short to express His dignity. It is one of
the infinite blessings of Allah that he gives us the potential and ability to contribute to the deep
oceans of knowledge already existing.
All respect to the greatest personality of the universe; the Holy Prophet Hazrat Muhammad
(SAW) who is forever a source and spring of guidance in every subject of life and who
enlightened our minds to recognize our creator.
We are thankful to my worthy teachers and my department for their inspiring guidance and
constructive criticism that gave us an opportunity to learn how a real world looks like and to
gather knowledge that will really help us in the near future.
It is my radiant sentiment to place on record my best regards, and deepest sense of gratitude to
Miss Iram (HR department) for her careful and precious guidance which were extremely
valuable for our study both theoretically and practically.

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Table of Contents
Declaration..................................................................................................................................................3
Dedication...........................................................................................................................................3
Acknowledgment.....................................................................................................................................4
Chapter no 1:...............................................................................................................................................7
Organization of Report................................................................................................................................7
Objectives of the report..........................................................................................................................8
Primary objective:................................................................................................................................8
Secondary objectives:..........................................................................................................................8
Chapter-2...................................................................................................................................................10
Organization Profile...................................................................................................................................10
Chapter-3...................................................................................................................................................12
Overview of HR Division............................................................................................................................12
Chapter-4...................................................................................................................................................13
Interview, Transcription and Thematic Analysis........................................................................................13
Chapter-5...................................................................................................................................................18
Job Analysis...............................................................................................................................................18
Chapter-6...................................................................................................................................................19
Recruitment and Selection........................................................................................................................19
Chapter-7...................................................................................................................................................22
Orientation, Training & Development.......................................................................................................22
Chapter-8...................................................................................................................................................23
Compensation system...............................................................................................................................23

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Executive summary
This report covers the HRM process, and functions of the HR department of NML e.g.
Job analysis, Recruitment & selection, Orientation, training & development and its compensation
system,
For the collection of data and interview, we visited the corporate office of Nishat Mills Limited.
We met Miss Iram and Muhammad Moin Zafar. They told us about the complete HR process
and other functions performed by Nishat Mills Limited.
Nishat Mills Limited is the flagship company of Nishat Group. It was established in 1951. It is
one of the most modern and largest vertically integrated textile companies in Pakistan. The
Company is engaged in the business of textile manufacturing and of spinning, combing,
weaving, bleaching, dyeing, printing, stitching, apparel, buying, selling and otherwise dealing in
yarn, linen, cloth and other goods and fabrics made from raw cotton, synthetic fiber and cloth
and to generate, accumulate, distribute, supply and sell electricity.
HR department of NML is working efficiently. HR department of NML fulfils the needs and
goals of organization by staffing, training, compensation and benefits and to provide a work
place safety. Major tasks of human resource departments of NML are recruitment, selection,
orientation and training of employees. They are responsible for recruiting employees along with
their salary packages, incentives, promotions, and transfers according their performance,
experience and qualification etc. they take into accounts the needs of their personnel, as the
human resource is the only tool in the hand of business man.

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Chapter no 1:
Organization of Report

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Introduction of Report
The report is about the HR process of Nishat mills limited. For this report, we collect data
from visiting the HR department of Nishat mills limited and collecting the data from the HR
manager. By this, we come to know how to manage HR matters in such large-scale company
with respect to the knowledge and international standards of HRM.
This report is based on the Human Resource Department of Nishat mills limited which
includes Job analysis, Recruitment & selection, Orientation, training & development and its
compensation system, and its conclusion.

Scope of the report


This report covers the NML HRM process, and functions of the HR department e.g., Job
analysis, selection process, orientation, and compensation.
Through this project, we come to know about the NML very much. And it is also helpful to see
whether what we study in HRM is applicable in real life or not.

Objectives of the report


Primary objective:
To provide the details of HR process of NML to partially fulfil the requirements OF term
project of the semester.

Secondary objectives:
These are the following secondary objectives of this Report, Project:
 Increase the students’ confidence
 Learning About the Interview Process
 HRM practical Applications
 Knowing the importance of HRM.
Sources of Information
These are the following sources from where we got data:
1. By interviewing Miss Iram (HR Department)
2. Through NML’s official website and social sites.
3. By our personal observation.

Data and details of visit


We collect our required data by asking questions to Miss Iram and Muhammad Moin
Zafar during our visit. Our experience with her is so good that she is very cooperative and
answer each of our question sincerely.

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Limitations of the report


We just got data from interviews and from different websites. We cannot deeply observe
the HR process under different circumstances due to a shortage of time and limited access.
Moreover, we cannot check the accuracy of the data given by the HR department during
interviews and from different websites. These are the major limitations of our project.

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Chapter-2
Organization Profile
Organization Background
Nishat Mills Limited is the flagship company of Nishat Group. It was established in
1951. It is one of the most modern, largest vertically integrated textile company in Pakistan.
Nishat Mills Limited has 227,640 spindles, 805 Toyota air jet looms. The Company also has the
most modern textile dyeing and processing units, 2 stitching units for home textile, Two stitching
units for garments and Power Generation facilities with a capacity of 120 MW.
Company is engaged in the business of textile manufacturing and of spinning, combing,
weaving, bleaching, dyeing, printing, stitching, apparel, buying, selling and otherwise dealing in
yarn, linen, cloth and other goods and fabrics made from raw cotton, synthetic fiber and cloth
and to generate, accumulate, distribute, supply and sell electricity.
Status of the Company Public Interest Company (PIC) and Listed on Pakistan Stock Exchange
Limited
Company Registration Number: 0001053
National Tax Number: 2180652-7
Key facts about the organization
There are following key facts about the Nishat Mills Limited:
 ISO 9001-2000

 OKTEX 100
 Computerized machinery
 Skilled management
 Good Reputation
 Strong market strategies
 Large market covering
 Own Power generation plant
 management information system

Organization Vision
To transform the Company into a modern and dynamic yarn, cloth and processed cloth
and finished product manufacturing Company that is fully equipped to play a meaningful role on
sustainable basis in the economy of Pakistan. To transform the Company into a modern and
dynamic power generating Company that is fully equipped to play a meaningful role on
sustainable basis in the economy of Pakistan.

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Organization Mission
To provide quality products to customers and explore new markets to promote/expand
sales of the Company through good governance and foster a sound and dynamic team, so as to
achieve optimum prices of products of the Company for sustainable and equitable growth and
prosperity of the Company.

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Chapter-3
Overview of HR Division
Human Resource Department
HR department fulfil the needs and goals of organization by staffing, training,
compensation and benefits and to provide a work place safety.
Major tasks of human resource departments are recruitment, selection, orientation and training of
employees. They are responsible for recruiting employees along with their salary packages,
incentives, promotions, and transfers according their performance, experience and qualification
etc. they take into accounts the needs of their personnel, as the human resource is the only tool in
the hand of business man. So, they make such environment to make fell their employees they are
working in the friendly environment. This is also the mission of the NML to the personal
development of the employees to meet the future goals and challenges. It is only possible when
employees have the right to share their opinions, suggestions, problems and needs to their
managers.

HR functions
These are the Following functions performed by HR Department of Nishat Mills Limited:
o Recruitment and Selection.
o Line Management
o Training and Development
o Performance Management
o Employee Relations
o Employment Law and Compliance
o Compensation and Benefits

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Chapter-4
Interview, Transcription and Thematic Analysis
HRM Planning and Forecasting

Q no: Question Answer Theme


1.1 How your department considered We overview the need HR needs changes
future human needs? of employees then we with change in goal.
finding the right
people through proper
planning, recruiting,
and selecting.
1.2 What is process of succession Develop top Employee
Planning? performing employees. development is
necessary
1.3 How organization aligns its Identify HR HR must efficient and
human resource with organization accountabilities with capable.
objectives? respect to task given to
him.

1.4 How HR process align with As its important for Human assets play a
organizational objectives? the organization to vital role in achieving
provide the best goals
human resources to
achieve the goals.
Job analysis
2.1 How your department fulfil HR department HR must efficient and
organization requirements? provides best human capable.
resources to the
organization
2.2 Does your department meet the Yes, we are satisfied HR department is
organizational requirement in next with our HR team efficient
5 years?
2.3 What do you feel about external The environment is challenging.
environment of organization. It is dynamic
Dynamic or Static?
2.4 When the last time job is It was done recently in redesigning of jobs
redesigned? December 2022.
2.5 Normal procedure of developing 1)Review job Procedure take time
JA? responsibilities of to develop JA
current employees

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2) View Sample job


description
3)Analysis of duties
task needed to be done
in job
2.6 How changing environment Development in every Changes the job
affecting the nature of jobs and field also changes the specification
how HR cope up with this? required KASs of job accordingly

2.6a Are there well-defined JD, s? To some extent Probably


2.6b Are JD and JS share with each Almost According to
employee? suitability
2.6c What is salary structured? According to job Different for each
nature and position of position
the job
2.7 Any interesting incident? No No
Recruitment and Selection

3.1a What is extent of internal Most of recruitments Promotion


recruitment? are internal i.e.,
promotions or transfer
to motivate the
employees
3.1b What is the extent of use of When required i.e., When promotion is
external Recruitment? nature of position and not acceptable
work
3.2 What are the recruitment ways use Mostly internal but up Both methods are
by your organization? to some extent used.
external also
3.2a If traditional ways use? Because they are -
effective
3.2b Ways of traditional? Referrals based Traditional method is
Recruitment Agencies also use to some
and Online Resume. extent
3.2c Ways of advertising the job? On websites Online mode

3.3 What is the average no of Depends upon the ----


applicants you receive against each position and nature of
job? job
3.3a Time you devote for recruiting Depends upon the -----
efforts? position and nature of
job
3.4 Steps use in selection process? Depends upon the -

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position and nature of


job
3.4a Which form of test is mostly used? Skill based test Skills of employee
attracts the company
3.4b Do your belief that employment yes yes
test use by your firm is reliable?
3.4c Which form of interview use by One to one interview Both methods are
organization? and Multiple very effective for
Interview recruitment
3.5 Most important factor makes Job specification KSA are important of
incumbent selected in your selection
organization?
3.6a Rating of interview system 7/10 More than enough
3.6b Any interesting event during NO NO
interview?
3.6c How you manage when impression By behavioral Behaviors show all
management is use? interviews things

3.7 Do your belief interview always No -


biased free?
3.8 How you overcome various biased? By open ended helpful to remove
questions biased.
3.9 Is medical examination being yes Medical is important.
necessary in your organization?
3.10 Why medical examination is For safety of the staff Medical is important.
important? and achieving the
target.
3.11 Any interesting event? No No
Orientation and Socialization

4.1 What is the process of onboarding Visiting the Introduce him to all
for new employees? department and collogues
introducing to his
collogues
4.2 How to reduce stress and anxiety of By Orientation Orientation is
new comers? Necessary
4.3 Any develop employee hand book? no no
4.4 How TNA is carried out in your Through performance Performance
organization? management management is act
like.
4.5 What are the common training Job rotation, Training methods are
methods? Coaching, Mentoring, up to date.
Assistant to position

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4.6 Is training outcome measured? Yes Check and balance.


4.7 How employee development needs By recommendation of HOD
identify and met? his boss recommendations.
4.8 Any interesting event? No No
Appraisal Methods

5.1 What are the appraisal methods Rating scale, ranking Many productive
used? method, 360 feedback, methods use.
Performance base
5.2 Appraisal is? Annually Annual bases use
5.3 Appraisal is based on Absolute standards Appraisal are on
standard
5.4 Who offer appraisal to employee? Supervisor and HR -
department
5.5 Any interesting event No No
Compensation System

6.1 Compensation system is: Standardized Same for everyone


6.2 Rewards are: Employee based Company pays who
performance work
6.3 Do the organization considered the Mostly On middle level
requirements of employees?
6.4 Who determine Pay structure? Board of human HR roles
resource committee
6.5 Which form of allowances allowed Conveyance, Medical Several facilities
to employees? Cost of Living, Rent given

6.7 Increases in employee salary due to? Inflation, and -


Employee
performance
6.8 Bonuses are given On best performance Performance based
6.9 Any interesting event? No No
Health and safety

7.1 How you help employee to manage Salary is enough so Handsome salary
work life and life work balance? they do not need to maintains life
done overtime and we balance.
also give vocations.
7.2 Law practice support whistle No No
blowing
7.3 How your organization prevent Policy is made and By making policy

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violence and harassment? implemented


7.4 Do your organization manage Yes Yes
violence and work discrimination
7.5 Any interesting event No No

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Chapter-5
Job Analysis
Jobs for newly created
When any employee leaves the job or new post is created then Jobs are design. It is according to
the needs of organization. To meet the market requirements jobs are redesigned time to time.
Job analysis is carried out
Process of gathering examine the data related to job, task and responsibilities. We observe the
existing employees on the same nature of job of our and other companies to made the KSA and
JA of new, coming candidates.
Ways of collecting job analysis data
Different ways are used for it that are given in below:
o Questionnaire
o Interviews
o Observations.
Job analysis data to be collected by
Job analysis is data is collected from the employees of the company by:
o Questionnaire
o Interviews
o Observations.
Development JD, JS AND JE
Development of JD, JS AND JE:
o Job description is prepared by overviewing the department, salary range and
requirements
o Job specification is prepared by mentioning the name of job title, summary and
qualifications.
o Job evaluation is prepared by analyses the job and specify salary to that.

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Chapter-6
Recruitment and Selection
Recruitment sources
Both externally and internally but mostly they hire internally on referral base and
promotion.
Recruitment process
Following steps are involved in recruitment process:
o planning
Planning in recruitment process in human resource management involves
developing a systematic approach to identifying and attracting the right candidates for job
vacancies, including identifying job requirements, developing a recruitment plan, preparing job
descriptions and advertisements, using recruitment metrics, engaging with candidates, and
selecting the right candidates.
o Strategy Development
Strategy development in recruitment process in human resource
management involves developing a long-term plan for attracting and retaining the best talent,
including identifying recruitment goals, analyzing the labor market, developing an employer
brand, creating a talent pipeline, and continuously evaluating and improving the recruitment
process.
o Searching and Screening
Searching and screening in recruitment process in human resource
management involve searching for potential candidates and screening them to identify those who
meet the job requirements and organizational fit, using various recruitment sources, such as job
portals, social media, and employee referrals.
o Evaluation and control
Evaluation and control in recruitment process in human resource
management involve measuring the effectiveness of the recruitment process through the use of
recruitment metrics, such as time-to-fill and cost-per-hire, and continuously evaluating and
improving the recruitment plan to ensure it meets the organization's recruitment goals.

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Selection process
Following steps are involved in selection process:
o Announcement
Announcement in selection process in human resource management
involves notifying the selected candidate(s) and other applicants about the selection decision and
providing information on the next steps in the hiring process, such as onboarding and orientation.
o Review the applications
Reviewing the applications in selection process in human resource
management involves assessing and evaluating the job applications received from candidates to
determine their qualifications, skills, and experience, and identifying those who meet the job
requirements for further consideration.
o Screening candidates
Screening candidates in selection process in human resource
management involves conducting initial assessments, such as phone screenings or online
assessments, to determine if the candidates meet the basic job requirements and organizational fit
before proceeding to further evaluations.
o Test (if required)
Testing (if required) in selection process in human resource management
involves administering skills or aptitude tests, personality assessments, or other types of tests to
candidates to evaluate their capabilities and suitability for the job.
o Interview
Interview in selection process in human resource management involves
conducting face-to-face or virtual meetings with the candidates to assess their skills, experience,
personality, and fit with the organizational culture, and to answer their questions about the job
and the organization.
o Medical
Medical in selection process in human resource management involves
conducting a medical examination or screening to ensure the candidate is physically fit to
perform the job duties and to identify any pre-existing medical conditions or disabilities that may
affect their job performance.
o Final selection

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Final selection in selection process in human resource management


involves making a hiring decision based on the candidate's performance in the evaluation and
selection process, qualifications, skills, etc.
Types of tests used
Depends upon the position of the post and nature of the work. i.e., Work sampling and skill-
based test.
Type of interviews carried out
Depends upon the position of the post and nature of the work. i.e., one to one or group interview.
Medical examination
Different medical tests are examining to check the physical fitness of the candidates. i.e., X-
Rays, eye test, hepatitis and sugar test

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Chapter-7
Orientation, Training & Development
Process of orientation
Following process of orientation is taken by Nishat Mills Limited:
o Visiting the department.
o Introduction with collogues, mission & vision and functions of the company.
o Review of company organization chart.

Method of training need assessment


If they are in the need of training, there will be separate training department (Professional office
training) which will be on the job training.
Training methods
Different methods are used by NML to provide training:
o Seminars
o Coaching
o Monitoring,
o Job rotation
o Assistance to position
o Job enrichment
o Job enlargement
Development procedure?
By comparing actual skill with required skill to identify development needs.

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Chapter-8
Compensation system
Types of pay/incentives offered
Monetary incentives
Pay structure performance based or membership based
Employee performance based
Incentives offered
Following incentives are provided by NML to his Employees:
o medical facility
o Conveyance
o Cost of living
o House rent
o Schooling of children
Medical facility, benefits etc.
Free medical facility to all employees. At every plant, there is a medical center to provide
medical facility to the employees.

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References

o https://nishatmillsltd.com/
o https://nishatmillsltd.com/profile/
o http://www.nishathometextile.com/
o https://nishatmillsltd.com/wp-content/uploads/2022/11/NML-2022.pdf
o https://www.ukessays.com/essays/human-resources/human-resources-analysis-of-nishat-
mills-limited-nml.php
o https://www.studocu.com/row/document/university-of-the-punjab/human-resource-
information-system-hris/hr-data-nishat-mills-limited-hr-department/34457331

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