Professional Documents
Culture Documents
Activity Economy
involves all business activities and
services for
money
exchange ofgoods and
Mixed
Economy
*
Business can be classified into three sectors:
living. eg:water, food, clothing.
Wants:goods
*
n otenough
but products. Scarcity is due farming's mining.
Private sector
->
government/state
=selling price -
owned businesses
to a lack of factors of production: #2:
Secondary sector
cost price (product
manufacture goods using ->
Businesses owned by the - don'th ave
goal to
Natural/primary
of
Land. resources Production price).
Theresourcesfromtheprimeinthe government but
by
private profit
..........
individuals.
butOsfunded noticetothe
#3:
value added is the Tertiary sector
-> goal:p rofit
at
Enterprise:Entrepreneurswithskills require difference between services provided in an
economy
mainin
officiency
Eg:Hotels, travel agencies hair saloons.
Opportunity
* cost:a
to acheive
benefit/value
something
areciteinsprites. INDUSTRIALIZATION high of
out
money
Encourage more geteases
given up in order
Industrializationdecrease"insensing manufacturing.
don'tc are
rations
Eg:
i fa
bakery spends money on
competition will be
-.............. -
else.
recreasingled adding
promote the interests of
increasedproductivitime at a brand up > Private sector firms can
primary used
sector resources get
a a sector
industry.
·
name to
generic reduce costs, increase outputs
eie sients in tertiary services
·
decision. Fullresponsibilityin
some
regular content:
anyindividualorganization general
in the publican
Risk taker products
Governments support >full control
istion
by: making.
creative disadvantages
aretality
nountoweyinterestine
->
Partnership dos
easyataneerideais contineau!"he
to
s
independant
Raiseranthingonisthreeentereachatoneerasing
Plan a business, reduce failure.
and ideas
INTERNAL GROWTH
Measuring Businesssize.
internalgrowth is when company expands a
a more capital investments also dies.
How to -
jointventures
classify business as small
limitedliability. eseosity onaunyounaes
a
its existing operations, by opening a new
agreement between two or more businesses to work
or
big?Use the
following measurements: branch in another country, this is slow growth together on a project. Eg:Google
↳
Earth=google+NASA
joint venture project.
# 1:Number of employees
but
managable then external growth.
m ore
Advantages
Disadvantages Business in public
#2:value of output EXTERNAL GROWTH
business takes over /merges with another
>reducerisks any
both
mistake will reflectthe
parties organizations
3 :value of capital employed when
brings event sector:
the
decision will be ineffective
making
#
by government, t o profit
classified into: b utto aid
of workers
limitations, eg:hiring a lot
External
growth can be largely sowned not
doesn't necessarilymeanbiggerbusinessee
VERTICAL HORIZONTAL CONGLOMERATE
untranchisessnessfranchisors general public.
grantselebs,anothero
MERGER MERGER MERGER
"pretentwerae restageneairnteriotosearetainretrace
different
at
costsettingheatsumseeplies
I not
grow because growth helps
want to > reduces of the essential Ideas
reduce their
average costs and helps develop
increased markel
competition components
supplying fort he nocompetitiopularity
waysfor bigger share
- > profits shared
can prevent supplying services.
There are 2 main a business to grow. to others.
DRAWBACKS B USINESS
OF WHY DO BUSINESSES FAIL? Business objectives
STAKEHOLDER GROUPS
> a
person/groupwith a directi nterest in the performance and activities
GROWTH: business works towards of
spoor management a
targetthata a business.
4 difficult staff >over-expansion they important? conflict
constrous
to control -> How are
INTERNAL
* motivator for employees
3 Lack of funds > Failure to plan for change STAKEHOLDER GROUPS
3 lack of
expertise
spoor financial
management
* Helps with desicion
3 Discomies of scale
ibusiness build afactoryin
a"menisex
WHY ARE
NEW BUSINESSES AT Objectives
-whena business expandsamehe HIGHER
A
RISK? a survival ↳
>Workers
Objective: aid local community ener
profit maximise profit
paymentfortheirwority noisearee
communityoumentally
>
> Less experience friendly business
WHY BUSINESSES STAY SMALL: > Growth :itmarketshare it
Manage
to market jobs
I new
was businesstohave
> market share :business will be well known
of by
->
Type industry I don'th ave alot of sales yet c return to sharenolders:profits paid as dividends.
Higher salary, security
better status
enough money
flexibility controlling
in and more
controlling over
INCREASE LIVING
decision SERVICE
making
· ·
PUBLIC
THE
OF
STANDARD
· MARKET SHARE
thismost
of and division
"W
levels
management of responsibilities
i
They charts.
organization
work?
business.
do
can be
Why
within represented
x
a on
people ~ Advantagean
1
of
4 better standard living Financial
awareof which
communication
Worker knows
Their position
a nd
shows link
relationship. Tall chain
·
Be secure channel is used.
we of command.
RaingeringStates
span of Control
4
Highly efficient
Under a
manager. Standardizes
saidaccordingtotimeworkene
-
"TwerkenonWandmeetDirectat
the
allows instructions to be passed on a senior
-
Supports all
employees
Salary
additionamountauto worker
is
Wide Span
*
Security (job' pay secure ensured)
Staff
Managers. -
of control
quicker communication
specialists who provide support, -
managers. responsibilities.
Disco,anM.Odirantorocesses
↳ Maslow's hierarchy 5 rules:
-employeesaremotherit
*
primary Trade Unions.
Plannination
workers who
group of
-managercanidentifywhich joined to ensure that
retraingenerateasemiten
then take action to their interesti s
I coordinating
advance
their level. protected.
However, this doesn't
commanding
-
controlling
Autocratic:
Theory
to worker:
Two-Factor
↳ Herzberg's job enlargement: i nvolved
improved
working
in employees not
-
managerscan'tdoall therese
member. want. Their own decision making.
·
feel
providing training makes work
may be asked to
a set
efficiently.
worogmore teeteringimosbordinates industrial action.
Recruitment training
Effective communication.
transferring of from
Communication
a
message
analysis anitarecorditontois
Job improves worker's skills and
knowledge and verbal
the sender to the reciever.
business be more
help efficienta nd productive.
Job specification: ameetthatastations THREE TYPES OF
Internal Communication.
TRAINING: Communication
enemyenties
outlines are
reau
Job description:It * Induction
members of the
telephone
between two organisations
INTERNAL EXTERNAL introduction for new employees explaining a
same
face-to-face
firms activities, Procedures etc. External
E CRUITMENT
R RECRUITMENT video conference
communication
varancy filledbyexistinganicinsgomneoheyeweartised tennewbiessettleincob time consumiet
a betweenorganization
and other
organization se Written
aware legal
controls Diagrams
·er nehaawisestoutbart onREtrm one-way communication.
-
a charts
require
thatdoesn't
-
a ss there are of
alot governmentl aws taste
to
communication
employees equally in the workplace. There a feedback, a command.
Communication
their
gender
tee
should be no discrimation based on age,
workforce downsize:reduce
needed. * health and
safety w ork
at
Downward communication.
no. of workers unfair dismissal
message from managers
a
due to:
wage)
automatedwar
minimum
*
wage protection (legal
product to subordinates
relocation. INDUSTRIAL TRIBUNAL. Upward communication.
TWO WAYS OF DOWNSIZING:
legal meeting which considers workers complaints
messages/ feedbackfrom subordinates
·
↑
STRATE.*
understand
increase
marketing mix helps
Marketing: the world ->
what
your product/service can
market competition
Getpeople interested in product offer to your customers.
Satisfy customer
distribute ↳ discounts
needs to E NTERING NEW
OF
easier 3 cheaper
·
identfindcustomer emergingmakeit
->
growing population
IMPORTANCE CHANGING
OF keep improving existing products.
***e
prices.
teconvenience
ofst o r e
CUSTOMER NEEDS: introduce new products thatare unique
costs low maintain profits
Es customer needs can change overtime
keep ↳
Language barriers
↳ Cultural differences..
due to technological advances or
changes Customer spending W
currency exchange rates
in knowledge. Patterns depend on: ↳ protectc ustomers from being OVERCOME
P ROBLEMS BY:
needs. A tastes. in
effective at
meeting customer to help each other
#MASS I
MARKETING RESEARC MARKETING
4p's MI?
marketing... marketing... ⑤marketorientated business Combination of factors
at
aimed at
productaimed
product identifying company's
⑧ that
m ake a
business thatprioritizes customer
·
special needs, subset general population needs and desires and creates products that
Productunique:
E productwith appealing
E, primary
> create
colgater
new
eg: Sensodyne
for
forgeneral researcher
Packaging
high cost
Sensitive teeth.
-
gain experience but
for
you conduct/hire
-
research someone - a
ADVANTAGES
=
-
ADVANTAGES
E Large
-
·
BENEFITS
>Customized to >
LIMITATIONS
Expensive
nature
raine"stanz
E lower outreach scale production
scale
own needs
PRICE sell high initial
more economies of >Time -
consumive slowly reduce to
COSTS i
reliability inningce
Straightforward 3
> Cost Plus, penetration,
&
Promotional 3 introduce with low prices
-Less competition
equally targetted research
loyal customers volume of sales
Secondary >priceelastic
nasticdemanddemand one
>more
Large -
LIMITATIONS
> is
Product the
at
rightplace the
at
BENEFITS
DISADVANTAGES DISADVANTAGES -
righttime.
distribution channels:Pate nete
false
-----,
,
mightcontain to end consumer
cost
PROMOTIONS
&
Low
-
>
information
of audience,
information interestgeneratesales,createandloyalene
> Diversity online promotion.
*outdated
-COMMERCE
>Higher c osts:
unit *
Budget sample size
* sources S OPPORTUNITIES
changes
ease med
no economies of BIAS!!
* companies
* Time individuals that availability
rofGMENTATION
* DATA TYPE unreliable 6
by and sell
a
*
Audience sources goods/services
offers
THREATS
*
Setting goals through the -
&
internet · economic
...
16 E 1 2 ⑧ amazoncanseenget
TECHNIQUES RRESENTATION OF DATA
socio-economic LOCATION GENDER
in- Promoting 3 driving trafic
e
--
AGE is
grouping Consider the
Product
website.
Survey to an ecommerce
intersmanner
differentages
interious, charts
diagrams i n products/services
interest
4:OPERATIONS MANAGEMENT
& HR
rec
PRODUCTION OF
METHODS PRODUCTION
G standard
S Productivity
the measure of liability thath its profit
models with
products
I
3 BREAK-EVENANALYSIS.
ECONOMI
IDENTIFY
CLASSIFY
COSTS
- -
B
y Profit
~
average cost &
EG:marketing, technical,
E ~
aridele
of
cost producing Financial, External
*
Le Breaeven
output
.
pointe
each unitof
↳ Loss Fixed
Diseconomies of scale: coSt
variable costs
EG:weak coordination, unclear
goals, break-even analysis assumes all
Poor Communication stock will have been sold,
vary with output
costs that
Reduce sometimes unrealistic calculations,
average cost, Price of product same: y
Price unpredictable
margins on each unit INCREASED. =
changes in trends.
LOCATION DECISIONS
- WHY GOOD QUALITY IS IMPORTANT ......
availability
· of r aw materials
proximity
Quality needs
·
to market
is expectations
about
meeting customer's
Availability
& of manpower
⑮testing products,
creating benchmarks, reviewing the foreign
·
countries
true costs
manufacturing process. ·
·
customers with
safe
interest
prevention of
Quality Assurance (QA) is
in areas
· of under development
Grants those
·
3 Subsidies given to areas
-
CHAPTERS:Financial information and decisions
0
spend. 4
Delay or cancel plansto buy
eg:money for rent, wages, etc. 4 needed for: new equipment
for
working capital day to day expenses/operations -Liquidation to not happen
expenditure pay debts).
woraaaor
↳ Revenue (business stops 3 sells everything to
.Yiae"airname "Burning.
-
Cash flow -
day operations
Finance that is available for over a
year example sales of Products
& services
↳
Capital expenditure Cash inflow recieved from bank loans and sales Working capital-
money
-
a
year. of
eg:office buildings, transportvehicles and salaries.
-
Cash
outflow
The main
Employee wages importantb ecause:
sources of Capital short-term finance sources
pay employees
-
from bank to
-
entimateof especiesare
sold
-
Net
why?
-
opportunity of
cost
selling to a
it customer (business pay
Use assets).
monthly fee to
Staysans
for high price. -manage cash flows.
Hire purchase
asset and pay
External sources of finance Business
manufacturer
can buy
over time.
Profit Income statements
shares to shareholders
selling shares
-
VentUrgecapitalart-ups
-
with the reducing costs tells aboutp rofit/loss, compare the statementthrough years
managers
-
Bank loans
-
madearestarBarermmaroneener
business can have
employment butno cash to spend. cost of sales costo f product
selling
- a
-
Debt
factoring Net profit ->
gross profit expenses
-
recieve
money quickly
+
FASTER
-> Importance RATIO ANALYSIS.
BALANCESHEETS.
Primary goal of all business ventures Profitability Ratio
hevalue
showstits
of a business'assets i n
time.
business needs profitt o
in the
survive
asice to general revenues.
particular long run.
excess of its expenses.
When the currentassests subtotal is
ASSETS.
·
netprof"Yed det
tems of owned business.
value by a
firmres
estimatetheterm
Fixednafaetet'ssensory,TraversanosteomyenkranmoreinYogurucan
->
concept Gross Profit
·
grossprofit
ready cash withoutmarketp rice. on
· one can compare the total debt to the
importance
LIABILITIES profit margin
-> ·
one
assets own
they for worker's jobs,
Favorably, a value - 1. l iabilities
Current
to
pay. SHAREHORemto
managers mayexaminetheseaandare
·
*WORKERS AND TRADE LIQUIDRATIO/ACIDTEST RATIO:
iterbornessentance
this ratio doesi t
they can see:
is a ssets inventories
potentially be sold off harming the
without consider inventory as
current -
Shareholders
CAPITAL EMPLOYED: equity non current
+
affected inflation.
sinvested directly by shareholders) and reserves. by
-anBantonalremainmomentgreenscomes
* data can be
irGreensagentoomreeorsaleinaracineneregmGement IMPROVETRAININGEDUCATI
↳
Reduce value of wages
↳ Reduced International competition
Balance of payments deficit:export
governments can spend more on schools
is
standards lower than imports
↳ Reduced
living skilled
people in the
more
to economy are
Business cycle
have more money spend.
Low
unemployment
· People will
and knowledgable.
Unemployment occurs when people Monetary policy
·
who are
willing to work can'tfind
governmentpolicy that adjuststheinterestrate andtheINCREASEDCOMPETITIONTies (first
a job. conducted Iti s to enter the
supply of
money in the
economy. usually restrictcompetitors
that
-
Problems with high unemployment by the country central bank and used to maintain
dominance in the
stability unemploymentand economic growth industry/having full
of output(goods, services)
4 Loss Price low
rules
Reducing
will
interest i nvestment,
boost consumption market and reducing government
↳ Increased costs for
government
lots of
employment, thus also
increasing GDP. and regulations (deregulation),the
Growth:GDP4, high living, environmentc an be
growth (GDPR)
·
Economic
more competitive
side policies
Gross domestic product (GDP) value all
of
BOOM:
goods and services.
·
Supply policeis
improved and thus become more productive.
100mayspending, pricesrise
monetary
-
i nfluence
that supply
are
↳ t
spending levelslow,
unemployment
and servicesimportthe
GD
recession:
These can include: -
↳ Lower
living standards to influence ito r
protect competitive
↳ Low
recession, high
business expansion
Slump:Major fail.
advantages.
unemployment 3 businesses
benefits
SOCIAL BENEFITS:Private benefits External
Ethical decisions.
-
*
using renewable energy ethical business's products popular
Taking decisions can make a
I
MULTINATIONAL COMPANIES. GLOBALIZATION. PROTECTIONISM.
trade and movement
the increases in worldwide government protectdomestic firms from foreign
(MNC'S) between countries.
when
trade barriers such as tariffs and
of people and capital competition using
Firmswithoperationsproductionsservicesinmore has occured ori n quotas
some reasons now globalization goods c an be imported
IMPORT QUOTA:
restrict
quantity of that
· increase in Free trade agreements into a country.
I
ADVANTAGES. DISADVANTAGES cheaper transport
TARIFF: taxes on imports.
improved and
will have unskilled
* lower cost of the *
jobs reduce the number of
imposing these trade barriers will
materials and labour for tasks. More skilled jobs ·
I
firms home ADVANTAGES.
come from the DISADVANTAGES and make it
easy for domestic firms to produce
E xtract
* r aw materials
increased sales
3 sell their
country. ·
3 ·
domestic products can'tg oods.
from foreign country. profits
firms forced out
competewithforesee
* local
·
cheaper materials
and EXCHANGE
RATES.
*
produce goods nearer of business. labour will be available
the price of one
country in terms of
the desired markets
↓
market
on imports. escape
resources in foreign country. A
currency appreciates when its value
·
employees may leave rises, exports become expensive and
import
quotas. * Since MNC's are
large importcheap products imports become cheaper when a currency
the their work d omestic
at
appreciates.
enter
* new markets
they can influence and customers
sell to when its
deappreciates
work at
of when a
spread risks. economy in domestic market firms to currency inexpensive 3
and governmentand
-
in other countries.
foreign countries a
at firms will have to
workers if financial grants their to attract employees.
cheaper rate pays
are not given.