SRS Voluntary Recognition of Tour and Travel Operators

System Requirement
Specifications
On
Voluntary Recognition of Tour and Travel Operators
Prepared By:
SeMT WB
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DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

Table of Contents
01 Purpose of Document 3
02 Goal of the Project 3
03 Benefits 3
04 Overall description 4
4.1.1 Login User Id and Password 4
4.1.2 Electronic Messaging 5
4.1.3 Track Status of Application 5
4.2.1 Product Prospective: 5
5 Product Functions 6
6 Assumptions and Dependencies 6
6.1 Assumptions 6
6.2 Dependencies 6
7 Specific Requirements 6
7.1 Software Requirements 6
7.2 Hardware Requirements 6
7.3 Functional and Non-Functional Requirement 7
8 Testing 8
9 Definitions, Acronyms and Abbreviations 9
10 Alert and notifications (SMS & Email) 9
11 Flow Chart 10
12 Use Case Description – Tour Operator Applicant End 11
12A Submission of Application 11
12B Payment of Application Fees 14
12C Track Status of Application 14
12D Download The Signed Certificate 15

13 Use Case Details 17
14 Metadata 21
15 XML Data 24
2
1. Purpose of Document:
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This document details the System Requirement Specifications (SRS) of Voluntary Recognition of Tour
and Travel Operators under the Project Eassy of Doing Business(EoDB)
The purpose of this document is mainly includes application submission, processing,

approval, certificate generation and report generation Process. The System also allows the
status inquiry for the application submitted and maintains electronic register. It also provides
a reference point for the design, development and testing of the project.
2. Goal of the Project:

There are pre-project clearances and approvals, which an entrepreneur needs to take from
different Government departments, boards and corporations either at State level or District
level. These offices may be located at different locations further enhancing investors
complexities. One has to spend significant effort to co-ordinate with different offices
leading to wastage of effort, cost and time.
Due to this distributed process, project implementation gets delayed which may lead to
dropping of project. Investors are sometimes required to submit multiple forms along with
numerous documents.
The proposed system intends to streamline the entire workflow and minimize the number of
forms and information required form the Tour and Travel Operator. The Goal of the project is
to set-up a paperless centralization system of monitoring each application from an Tour
Operator throughout the cycle of pre-establishment, establishment and post establishment
phases in a business thereby facilitating Micro, Small & Medium Enterprises by the way of
recognition of their Service etc.
The proposed system would work eliminating the need for physical touch points within the
setting up of any business or industry.
 Moving from manual system to computer based system to bring in more efficiency
and transparency.
 Use of Information Technology tools for better delivery of services.
3. Benefits:
1) Online (24x7) submission of application.
2) Automated workflow and Online Database to reduce Processing time.
3) Online Status Tracking.
4) Access specific service after registration and authorization.
5) Fill department forms and apply for services.
6) Fill Combined Application Form (CAF)
7) View rate card for various available department services.

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8) Make payment for availed services.

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9) Status enquiry for any applied service.
10) Upload supporting document.
11) Auto generated acknowledgement receipt with Fees, timeline and other detail.
12) Provision for alert for Higher Office to monitor Online.
13) Online submission, delivery and processing of applications without physical presence of
Officer.
14) Online database update and access.
4. Overall description:
4.1 System Perspective
To maintain the integrity of the system following measures will be taken from the security point of
view.
4.1.1 Login User Id and Password
Each person who has been authorized to access the system will be having a unique user id and
password. To log on to the system user will have to provide correct information, else request to
log on will be rejected. It is the responsibility of the person to maintain the secrecy of one’s
password.
Entrepreneur Login
(a) New User(Sign Up) – Please follow Sign Up User Manual available at
https://eodb.silpasathi.in/
Existing User: User can login using registered user name and password:
(a) https://eodb.silpasathi.in/
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4.1.2 Electronic Messaging
The following facilities will be provided in the application for automatic sending of messages to the
Applicant on the status of the application.
E-Mail
The applicant will fill up the e-mail address, if any, in the application form. The system will capture the
e-mail address from the application form and will automatically send the status of the application to
the applicant’s mail address.
SMS
The applicant will fill up the mobile phone number, if any, in the application form. The system will
capture the mobile phone number from the application form and will automatically send the status of
the application to the applicant’s mobile phone number by using the Short Messaging Service (SMS)
facility
4.1.3 Track Status of Application
The Processing of Application in the department can be seen in the History hyperlink as
shown in the below screen shot
4.2.1 Product Prospective:
 Admin’s interface: Admin is a person who will handle the entire Modules. For that
person has to give the user name and password to enter the admin Module. After

 Entering Right password admin person can enter the admin home area. Here Admin
may control Department User Roles, Create department and department users, View
and generate application specific reports, Access (view/download) departmental
reports as a service
 User’s (Entrepreneur) interface: User may visit the Silpa Sathi Single Window Portal
in which Detail fees structure, Requisite Documents Check List, User Manual etc. are
5
given. User can Signup/Login from Login Page. Fill Combined Application Form (CAF),
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Make payment for availed services, Status enquiry for any applied service, Upload
supporting document. Uploading documents as needed.
 Department Interface: Access department specific services, Department user can

scrutinize the application/documents can forward the application to next level or
return/reject/Approve the application. Access (view/download) departmental
reports as a service,
5. Product Functions:
 Our system must save time and money: Accurate upfront software requirements
Definition helps ensure your team works on the business problems that matter most.
 Reduce rework: Early validation and agreement by stakeholder’s means development

and quality teams spend less time on rework.
 Improve requirement accuracy: Industry-unique collaborative storyboarding improves

accuracy by promoting effective communication
6. Assumptions and Dependencies:
6.1 Assumptions:
 The code should be free with compilation errors/syntax errors.
 The product must have an interface which is simple enough to understand.
6.2 Dependencies:
 All necessary hardware and software are available for implementing and use
of the tool.
 The proposed system would be designed, developed and implemented based

on the software requirements specifications document.
 End users should have basic knowledge of computer and we also assure that
the users will be given software training documentation and reference
material.
 The system is not required to save generated reports.
7. Specific Requirements:
7.1 Software requirements:

 Browser - A browser which supports CGI, HTML & JavaScript.
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7.2 Hardware requirements:

 Any processor after Pentium 4.
 Any version of Windows 7 or later
7.3 Functional and Non-Functional Requirement:

 Functional Requirements:
Since this project uses database and control, it needs the retrieval of information
from the database. We have developed our Application using Rapid Application
Development(RAD) platforms AXPERT(.NET).It provides easy linking to the
database(My SQL), along with the flexibility required to develop a user-friendly front
end.
 Non Functional Requirement:

Software System Attributes:
Usability
The Screens will be designed for ease of use by non-technical users who do not have
any computer knowledge. The design will adopt the following principles:
 Used relative font size so that a user can easily change overall font size from the
browser interface.
 Text equivalents will be given for all graphics.
 Navigability –The user will be able to perform operations without having to
navigate through multiple pages/links.
 Familiarity – The system’s interfaces and navigations will be based on other
systems that the users are familiar with.
 Administration – The system will not require any administration tasks at the user
level. Interfaces will be available for administration/setup operations.
 Standards Adherence – The system will adhere to commonly accepted standards
of web-design (such as acceptable size of web pages, minimal images, small style
sheets etc.).
Accessibility
All the user and normal administration features of software will be available through
a browser based interface. The software will support Internet Explorer, Mozilla and
Google Chrome.
Availability
The system will be available 24*7 provided necessary Hardware and other
infrastructure will be operational as this will be hosted at SDC.
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Maintainability
 The software will be designed and developed using recommended Tools and
Technologies.
 Provision will be made to take regular back up of the database.
 Software Code will be modular and well documented.
Portability
The application can be executed on the browsers like Internet Explorer, Mozilla,
Chrome.
Security
The system will have protection against
 Unauthorized creation/modification of data - through user name and Password
authentication as defined for relevant user groups.
 Unauthorized viewing of data - through user name and password authentication
as defined for relevant user groups.
 The software will adhere to security guidelines, standards and policies prescribed
by OWASP and will be audited & certified before it is hosted in Production
Environment.
8. Testing:
Test Cases:
 Unit Testing: This is the lowest level of testing that is conducted to remove syntax &
logic errors from a single unit. Individual components are tested to ensure that they
operate correctly. Each component is tested independently, without other system
components.
 Module testing: A module is a collection of dependent components such as an object
class, an abstract data type or some looser collection of procedures & functions. A
module encapsulates related components, so can be tested without other system
modules.
 Sub-System testing: This phase involves testing collections of modules, which have
been integrated into sub-systems. This tests for problems that arise from component
interactions. This testing should begin as soon as usable versions of some of the
system components are available.
 System testing: The sub-systems are integrated to make up the system. The system as
a complete entity is tested over here. This process is concerned with finding errors
that result from unanticipated interactions between sub-systems. It is also concerned
with validating that the system meets its functional & non-functional requirements &
testing the emergent system properties.
 Acceptance testing: This is the final stage in the testing process before the system is
accepted for operational use. The system is tested with data supplied by the system
customer rather than simulated test data. Acceptance testing may reveal errors &
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omissions in the system requirements definition because the real data exercise the
system in different ways from the test data. It may also reveal requirements problems
Where the system’s facilities do not really meet the user’s needs or the system
performance is unacceptable.
9. Definitions, Acronyms and Abbreviations:

SRS Software Requirement Specifications
JD Jt. Director
AD Addl. Director
MD Managing Director
RAD Rapid Application Development
SWAN State Wide Area Network
SSDG State e-Governance Services Delivery Gateway
CAF Combined Application Form
PK Primary Key
SDC State Data Centre
FK Foreign Key
PG Payment Gateway
UAM Udyog Aadhaar Memorandum

GIGW Guidelines for Indian Government Websites
OWASP Open Web Application Security Project
G2B Government-to-Business (e-commerce)
SeMT State e-Governance Mission Team
SMS Short Messaging Service
10. Alert and notifications (SMS & Email)

The following notifications will be sent automatically to the Applicant on the status of the
application.
E-Mail
9
An Email will be sent to the Email address provided by the Applicant in the application
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form.

11. Flow Chart :
Start at
EoDB.silpasathi.in
Fill Up Tour
Application Operator
Form
Documents Upload Tour

Relevant Operator
Documents
Make Tour Operator

Requisite
Payment
Department Dept. Users

Process
Approved
Return/Reject
Certificate Are all
Yes NO to Tour
Tour Operator OK?? Operator
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12. Use Case Description – Tour Operator Applicant End :
12A. Submission of Application:
After successful login, one needs to click on “Renewal” button and locate the service name:
Application for Renewal of Tour Operators
Once “New Application Form” and “Create Caf” are clicked, Main application form will open
Application for Registration of Tour Operators
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The application contains relevant Supporting Documents to be attached as shown in the screen shot
below:
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Once documents have been uploaded, click on “Submit Button” to Save the Details. On clicking
submit all details, Application number is generated
(Application Number in this case CAF-005662) Screenshot is as given below:
Once New Application submitted, system generated email will be sent to the applicant as follows:
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12B Payment of Application Fees:
12C. Track Status of Application

The Processing of Application in the department can be seen in the History hyperlink as
shown in the below screen shot
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12D.Download The Signed Certificate:
Once all the processes are completed by the department users the final certificate generated
by the Department can be downloaded or viewed as shown below.
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Sample Final Approved Certificate issued by the Department
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13 Use Case Details
Sl Module Name Use Case Name Primary Description
No Actor
01 Registration and On- Entrepreneur Registration Entrepreneur Users should be able
boarding to register with EoDB
portal so that they can
get access to avail
different services
02 Login Entrepreneur Login Entrepreneur Users should be able
to log into the Web
03 Profile Management Error! Reference source not Entrepreneur User shall be able to
found. Management edit all the information
which he mandatory
for a profile.
04 Services Home Error! Reference source not Entrepreneur Users should be able
found. see different services
they can avail
05 Services Home User Dashboard Entrepreneur User shall be able to
view the list of
services for which he
has applied for in the
past. Also, there
should be clearly
mentioned of all the
applied services and
their respective status.
06 Service & Application Error! Reference source not Entrepreneur User shall be able to
Management found. apply for the service
from the list of
services available on
the Home screen.
07 Service & Application Error! Reference source not Entrepreneur User should be able to
Management found. search and view
status of any applied
service from the list of
already applied
services from the
Dashboard.
08 Payment Function Error! Reference source not Entrepreneur User should be able to
found. search and view
status of any applied
service from the list of
17
already applied
services from the
Page
Dashboard.

09 Service & Application Search Service Entrepreneur User can search any
Management service based on
name from the list of
the home screen.
10 Service & Application Error! Reference source not Entrepreneur User can filter any
Management found. service from the list of
the home screen.
11 Document Error! Reference source not Entrepreneur User shall be able to
Management found. upload/download any
documents by clicking
on the Documents
icon
12 Login Error! Reference source not Department Users should be able
found. User to log into Web
13 Department User Error! Reference source not Department User shall be able to
Home Screen found. User see the navigation
guide of how to use
the Web for first time
logged in users.
14 Profile Management Error! Reference source not Department User shall be able to
found. User edit all the information
which he mandatory
for a profile.
15 Home Screen Error! Reference source not Department Users should be able
found. User see different services
for admin activity
16 Home Screen Error! Reference source not Department User shall be able to
found. User view the list of
services for all
department admin
activity.
17 Service & Application Error! Reference source not Department User should be able to
Management found. User search and view
status of any service /
application providing
Service id/Application
number in search
criteria.
18 Service & Application Error! Reference source not Department User can search any
Management found. User service based on
name from the list of
the home screen.
19 Forward/Reject/Return Forward/Reject/Return Department Department User shall
User be able to
18
Forward/Reject/Return
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20 Reporting Forward/Reject/ReturnError! Department Department User shall
Reference source not found. User be able to
Forward/Reject/Return
21 Login Error! Reference source not Department/ This use case is
found. IT Admin executed whenever
departmental users
opens Admin Interface
to login
22 Department Error! Reference source not Department/ IT Admin user should
Management found. IT Admin be able to create new
department via the
Admin Interface
23 Department Vacancy Master Department/ IT Admin user should
Management IT Admin be able to Vacancy
Master
24 Department Error! Reference source not Department/ IT Admin should be
Management found. IT Admin able to view all the
departments
25 User Management Error! Reference source not Department/ IT Admin should be
found. IT Admin able to register a new
Department User.
found. IT Admin able to modify
information of an
existing user as
required.
found. IT Admin able to view all
department users
28 Password Error! Reference source not Department/ Department User
Management found. IT Admin should be able to
change their
password whenever
they login to the
Admin interface for
the first time.
29 Service Management Error! Reference source not Department/ Department User
found. IT Admin should be able to
raise request to on-
board new
departmental service
from Admin Interface
found. IT Admin able to deactivate/soft
delete department
user.
19
31 Service Management Error! Reference source not Department/ IT Admin should be

found. IT Admin able to soft
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delete/deactivate any
service
32 Document Error! Reference source not Department/ Department user can
Management found. IT Admin upload a file given the
option is available on
the screen. The file
format and size will be
governed by the
system parameters
set in the Admin
interface
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14. Metadata:
Ma
x Man
Input Data Sample
Srl. Le dator Value Validation
Fields Type Data
ngt y
h
Applicant Headi
1 Details ng
Mr.,Mrs.,Ms,Jana
Selecti To be selected
2 Salutation
on/List
3 Yes b,Md.,Dr.,Mx,Sk., Mr.
from List.
Haji, Mst
English letters (a–
z, A–Z), '.' & space.
Only space or
3 First Name Entry 50 Yes Samrat
more than one
space at a time will
not be allowed.
z, A–Z), '.' & space.
Middle Only space or
4 Name
Entry 50 No
more than one
not be allowed.
z, A–Z), '.' & space.
Only space or
5 Last Name Entry 50 No
more than one
not be allowed.
To be Selected,
Date of Calculated age
6 Birth
Date 10 Yes 03-11-94
cannot be less
than 18.
Auto
7 Age Calcul 3 Yes 26
ate
Male
Selecti Male,Female,Tra (Selected To be selected
8 Gender
on/List
Yes
ns from the from List
list)
Auto
Date of
9 Application
Calcul Yes
ate
Digits (0 to 9),
10 Mobile No Entry 10 Yes 9.01E+09
always 10 digits.
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E-mail English letters (a–
z, A–Z); Digits (0 to
9) & Special
characters
otherwise stated
below. Character .
(dot, period, full
stop) provided that
it is not the first or
last character, and
provided also that
it does not appear
two or more times
consecutively (e.g.
John..Doe@examp
le.com is not
allowed). Special
characters are
allowed with
restrictions. They
are: Space and
"(),:;<>@[\] The
restrictions for
santosh@ special characters
11 Entry 100 No
gmail.com are that they must
only be used when
contained between
quotation marks,
and that 2 of them
(the backslash \
and quotation mark
" must also be
preceded by a
backslash \ (e.g.
"\\\""). Comments
are allowed with
parentheses at
either end of the
local part; e.g.
"john.smith(comme
nt)@example.com"
and
"(comment)john.sm
ith@example.com"
are both equivalent
to
"john.smith@exam
ple.com".
Aadhaar Digits (0 to 9),
12 Card No
Entry 12 No 2.36E+11
always 12 digits.
Address Headi
22
13 of the ng
Page
Firm

14 Selecti
India (
To be selected from
Country Yes Selected
on/List List. Default 'India'
from list)
West
To be selected from
Selecti Bengal (
15 State
on/List
Yes
Selected
List. Default 'West
Bengal'
from list)
List of values
provided in the Kolkata (
Selecti To be selected from
16 District
on/List
Yes sheet named Selected
List
“ValuesOfSeletio from list)
nList”
List of values
provided in the
Sub- Selecti To be selected from
17 division on/List
Yes sheet named Kolkata
List
“ValuesOfSeletio
nList”
Urban
Rural or Selecti To be selected from
18 Urban on/List
Yes Rural, Urban (Selected
List
from list)
Block,
Municipality,
Block/Muni Corporation, Municipalit
Selecti To be selected from
19 cipality/Cor
on/List
Yes Development y (Selected
List
poration Authority, from list)
Industrial
Township
List of values
Block/Muni
provided in the
cipality/Cor Selecti To be selected from
20 poration on/List
Yes sheet named KMC
List
“ValuesOfSeletio
Name
nList”
English letters (a–z,
Village or A–Z); Digits (0 to 9)
21 Ward
Entry 50 No
& Special characters
(, ; / . # - : )
Police A–Z); Digits (0 to 9)
22 Station
Entry 50 No
(, ; / . # - : )
A–Z); Digits (0 to 9)
23 Post Office Entry 50 No
(, ; / . # - : )
11/5/12 English letters (a–z,
Address newland, A–Z); Digits (0 to 9)
24 Line 1
Entry 100 Yes
Kolkata- & Special characters
705584 (, ; / . # - : )
Address A–Z); Digits (0 to 9)
25 Line 2
Entry 100 No
23
(, ; / . # - : )
Page

digits (0 to 9), always
26 Pin Code Entry 6 Yes 777777 6 digits and starts
with 7
15 XML Data:
<Transaction_Id>ITCSAL#0#10415000000062</Transaction_Id>
<Serv_Id>78</Serv_Id>
<Appl_Nm>Mr. Rohit Sen</Appl_Nm>
<Appl_Dt>2020-10-29 10:44:14.983</Appl_Dt>
<Init_By>12547</Init_By>
<Email_Id/>
<Phone_No>8000000000</Phone_No>
<Aadhar_No/>
<App_Ref_No></App_Ref_No>
<Cor_Id></Cor_Id>
<Appl_Dob>14/10/1965</Appl_Dob>
<Appl_Age>55</Appl_Age>
<Appl_Gender>Male</Appl_Gender>
<Proc_Ofc_Id>574</Proc_Ofc_Id>
<Rural_or_Urban>Urban</Rural_or_Urban>
<Rural_or_Urban_id>5</Rural_or_Urban_id>
<Block_Muni_Cor>Municipal Corporation</Block_Muni_Cor>
<Block_Muni_Cor_id>10</Block_Muni_Cor_id>
<Vill_Word>Kasba</Vill_Word>
<Police_St>Kasba PS</Police_St>
<Post_Office>Kasba PO</Post_Office>
<Addr_One>211 Kasba Main Rd</Addr_One>
<Addr_Two/>
<Pin>700000</Pin>
<Dist_Name>Kolkata</Dist_Name>
<Dist_Name_id>87</Dist_Name_id>
<Sub_Dist>Kolkata</Sub_Dist>
<Sub_Dist_id>88</Sub_Dist_id>
<Block_Muni_Cor_Name>Kolkata</Block_Muni_Cor_Name>
<Block_Muni_Cor_Name_id>574</Block_Muni_Cor_Name_id>
<State>West Bengal</State>
<Country>India</Country>
<Dist_Id>87</Dist_Id>
24
<Application_No>117241</Application_No>
<AppFlag_Status>1</AppFlag_Status>
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<Amount_Of_Charge></Amount_Of_Charge>

<Offline_Payment>True</Offline_Payment>
<Payment_StepId>23813</Payment_StepId>
<Name_of_firm>Rohit Tours and Travels</Name_of_firm>
<Nature_of_firm>Partnership</Nature_of_firm>
<Year_when_the_firm_was_registered_for_commercial_business>2020</Year_when_the_firm_was_registered_for_commercial_
business>
<Telephone_No/>
<Fax_No/>
<srl>1</srl>
<Type>Director</Type>
<Salutation>Mr.</Salutation>
<First_Name>Rohit</First_Name>
<Middle_Name>NA</Middle_Name>
<Last_Name>Sen</Last_Name>
<srl>2</srl>
<Type>Partner</Type>
<First_Name>Rajib</First_Name>
<Middle_Name>Kumar</Middle_Name>
<Last_Name>Sen</Last_Name>
<Name>Axis Bank</Name>
25
<Name>Raghbendra Sarkar</Name>
Page

<srl>1</srl>
<Salutation>Ms.</Salutation>
<First_Name>Arpita</First_Name>
<Last_Name>Deb Burman</Last_Name>
<Address>28 Kultala Rd</Address>
<Qualification>BA</Qualification>
<Job_Profile>Receptionist</Job_Profile>
<Employed_Since>15/01/2020</Employed_Since>
<srl>1</srl>
<Salutation>Ms.</Salutation>
<First_Name>Arpita</First_Name>
<Last_Name>Deb Burman</Last_Name>
<Address>28 Kultala Rd</Address>
<Qualification>BA</Qualification>
<Job_Profile>Receptionist</Job_Profile>
<srl>2</srl>
<First_Name>Rajib</First_Name>
<Last_Name>Dutta</Last_Name>
<Address>18/9A Golf Green</Address>
<Qualification>MBA</Qualification>
<Job_Profile>Manager</Job_Profile>
<srl>3</srl>
<Salutation>Md.</Salutation>
<First_Name>Rakib</First_Name>
<Last_Name>Seikh</Last_Name>
<Address>28 Alipore</Address>
<Qualification>B. Com</Qualification>
<Job_Profile>Accountant</Job_Profile>
26
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<srl>1</srl>
<Activity>Travel arrangement</Activity>
<Activity_details>Booking of Air/Railway/Cab and Hotel accomodation</Activity_details>
<Whether_accommodation_is_rented_or_owned>Rented</Whether_accommodation_is_rented_or_owned>
<Whether_convicted_under_any_offence_under_any_law_of_the_land>No</Whether_convicted_under_any_offence_under_
any_law_of_the_land>
<Details_of_tours_already_conducted>New Delhi, Shimla, Kulu manali, Agra, Jaipur, Shillong</Details_of_tours_already_conducted>

<If_yes_brief_details_with_date_of_conviction/>
<Whether_the_organisation_declared_insolvent_by_competent_Court>No</Whether_the_organisation_declared_insolvent_
by_competent_Court>
<Any_other_information_if_any/>
<Anx_Typ>1</Anx_Typ>
<Anx_flag>N</Anx_flag>
<Upload_By>SOUMEN PAUL</Upload_By>
<Encl_ID>2405</Encl_ID>
<Encl_Doc_ID>174</Encl_Doc_ID>
<Enclouser_Name>Applicants photo identity proof along with address</Enclouser_Name>

<Enclouser_Doc_Name>Voter Identification Card</Enclouser_Doc_Name>
<Anx_Cont_Typ>application/pdf</Anx_Cont_Typ>
<Anx_Doc_No/>
<Anx_File>File in Encoded String</Anx_File>
<Enclouser_Name>Photo identity proof along with address of all staff members </Enclouser_Name>
<Enclouser_Doc_Name>Aadhaar Card</Enclouser_Doc_Name>
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<Anx_Doc_No/>

<Enclouser_Name>Initial Trade licence</Enclouser_Name>
<Enclouser_Doc_Name>Initial Trade licence</Enclouser_Doc_Name>
<Anx_Doc_No/>
<Enclouser_Name>Last renewed Trade licence</Enclouser_Name>
<Enclouser_Doc_Name>Last renewed Trade licence</Enclouser_Doc_Name>
<Anx_Doc_No/>
<Enclouser_Name>Introductory letter from bank with which the tour operator or agency is having current account</Enclouser_Name>
<Enclouser_Doc_Name>Introductory letter from bank with which the tour operator or agency is having current
account</Enclouser_Doc_Name>
<Anx_Doc_No/>
28
Page
<Enclouser_Name>Audited Statements for the last 2 completed financial years for the calendar year immediately
preceding the date of submission of the application</Enclouser_Name>

<Enclouser_Doc_Name>Audited Statements for the last 2 completed financial years for the calendar year immediately
preceding the date of submission of the application</Enclouser_Doc_Name>
<Anx_Cont_Typ>image/pjpeg</Anx_Cont_Typ>
<Anx_Doc_No/>
<Enclouser_Name>Income Tax certificate of last 2 years</Enclouser_Name>
<Enclouser_Doc_Name>Income Tax certificate of last 2 years</Enclouser_Doc_Name>

<Anx_Doc_No/>
<Enclouser_Name>Service Tax certificate of last 2 years</Enclouser_Name>
<Enclouser_Doc_Name>Service Tax certificate of last 2 years</Enclouser_Doc_Name>

<Anx_Doc_No/>
<Enclouser_Name>Professional Tax certificate of last 2 years</Enclouser_Name>
<Enclouser_Doc_Name>Professional Tax certificate of last 2 years</Enclouser_Doc_Name>

<Anx_Doc_No/>
29
Page

<Enclouser_Name>Detailed report of tours conducted or arranged during last 2 years</Enclouser_Name>
<Enclouser_Doc_Name>Detailed report of tours conducted or arranged during last 2 years</Enclouser_Doc_Name>

<Anx_Cont_Typ>image/jpg</Anx_Cont_Typ>
<Anx_Doc_No/>
<Enclouser_Name>Rent Agreement and rent receipts of last 2 years or deed and tax receipts of last 2 years</Enclouser_Name>
<Enclouser_Doc_Name>Rent Agreement and rent receipts of last 2 years or deed and tax receipts of last 2 years.
</Enclouser_Doc_Name>
<Anx_Cont_Typ>image/jpeg</Anx_Cont_Typ>
<Anx_Doc_No/>
<Enclouser_Name>Self declaration and self-attestation of the applicant regarding that the agency is not convicted
under any offence under any law of the land and declared insolvent by competent Court</Enclouser_Name>
<Enclouser_Doc_Name>Self declaration and self-attestation of the applicant regarding that the agency is not convicted
under any offence under any law of the land and declared insolvent by competent Court.</Enclouser_Doc_Name>
<Anx_Doc_No/>
30
Page

<Enclouser_Name>Payment Document</Enclouser_Name>
<Enclouser_Doc_Name>TR-Challan (Payment)</Enclouser_Doc_Name>
<Anx_Doc_No/>
31
Page

SRS Voluntary Recognition of Tour and Travel Operators

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System Requirement

Voluntary Recognition of Tour and Travel Operators

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

12 Use Case Description – Tour Operator Applicant End 11

12A Submission of Application 11

12B Payment of Application Fees 14

12C Track Status of Application 14

12D Download The Signed Certificate 15

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

The purpose of this document is mainly includes application submission, processing,

2. Goal of the Project:

1) Online (24x7) submission of application.

2) Automated workflow and Online Database to reduce Processing time.

3) Online Status Tracking.

4) Access specific service after registration and authorization.

5) Fill department forms and apply for services.

6) Fill Combined Application Form (CAF)

7) View rate card for various available department services.

8) Make payment for availed services.

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

10) Upload supporting document.

12) Provision for alert for Higher Office to monitor Online.

14) Online database update and access.

4.1 System Perspective

4.1.1 Login User Id and Password

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

4.1.3 Track Status of Application

4.2.1 Product Prospective:

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

 Department Interface: Access department specific services, Department user can

 Reduce rework: Early validation and agreement by stakeholder’s means development

 Improve requirement accuracy: Industry-unique collaborative storyboarding improves

6. Assumptions and Dependencies:

 The product must have an interface which is simple enough to understand.

 The proposed system would be designed, developed and implemented based

 The system is not required to save generated reports.

7.1 Software requirements:

7.2 Hardware requirements:

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

7.3 Functional and Non-Functional Requirement:

 Non Functional Requirement:

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

9. Definitions, Acronyms and Abbreviations:

RAD Rapid Application Development

SWAN State Wide Area Network

SSDG State e-Governance Services Delivery Gateway

CAF Combined Application Form

SDC State Data Centre

UAM Udyog Aadhaar Memorandum

OWASP Open Web Application Security Project

G2B Government-to-Business (e-commerce)

SeMT State e-Governance Mission Team

SMS Short Messaging Service

10. Alert and notifications (SMS & Email)

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

Documents Upload Tour

Make Tour Operator

Department Dept. Users

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

DEPARTMENT OF TOURISM - GOVERNMENT OF WEST BENGAL

12C. Track Status of Application