Professional Documents
Culture Documents
Discussion Prompt
Discussion 5 - Is Technology Predictable?
2. Why did JCPenney and Sears fail to become the "Amazon"? Despite their
established presence in the retail industry, these companies needed
help to adapt to the changing technological landscape. What were the
key factors that hindered their ability to leverage technology
effectively? How did their internal structures, decision-making
processes, or resistance to change contribute to their downfall?
It is clear from analyzing how JCPenney and Sears failed to match
Amazon's success that their inability to adjust to the rapidly
changing technology environment was a major factor in their demise.
A crucial element impeding their capacity to utilize technology
efficiently was an inflexible organizational framework and decision-
making procedure. Bureaucratic frameworks hampered both
organizations' ability to make timely decisions and adopt cutting-
edge technologies. The issue was made worse by corporate cultures
that resisted change, making it difficult for leadership and staff
to adopt new technology (Redd & Vickerie, 2017).
References
Drucker, P. F. (1966). The first technological revolution and its lessons. Technology
and Culture, 7(2), 143-151. https://doi.org/10.2307/3102079
Redd, N. J., & Vickerie, L. S. (2017). The rise and fall of brick and mortar retail: The
impact of emerging technologies and executive choices on business failure. J. Int'l
Bus. & L., 17, 127.
https://heinonline.org/HOL/LandingPage?handle=hein.journals/jibla17&div=9&id=&pa
ge=
Suárez-Cousillas, T., Martínez-Fernández, V. A., & Sánchez-Amboage, E. (2019,
June). SVOD platform audience. The case of Netflix, Blockbuster, Hulu and HBO.
In 2019 14th Iberian Conference on Information Systems and Technologies
(CISTI) (pp. 1-6). IEEE. https://doi.org/10.23919/CISTI.2019.8760790
Drucker, P. F. (1961). The technological revolution: notes on the relationship of
technology, science, and culture. Technology and Culture, 2(4), 342-351.
https://doi.org/10.2307/3100889