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Sales Aptitude Test 20 answers (Kyodo International Pvt Ltd)

1. Answer: a) Product knowledge


2. Answer: d) Needs analysis
3. Answer: d) Overcoming customer objections
4. Answer: a) Active listening
5. Answer: c) Demonstrating the features and benefits of a product or service
6. Answer: c) Developing long-term customer loyalty
7. Answer: d) Data analysis
8. Answer: d) Negotiation
9. Answer: b) Maximizing productivity and sales efficiency
10. Answer: d) Add-on selling
11. Answer: b) Competitive analysis
12. Answer: c) Maintaining customer relationships and generating repeat business
13. Answer: d) Predicting future sales trends and setting achievable goals
14. Answer: b) Market research
15. Answer: c) Building rapport and understanding customer needs
16. Answer: b) Expanding professional connections and generating referrals
17. Answer: c) Identifying potential customers and generating new business opportunities
18. Answer: c) CRM management
19. Answer: a) Objection handling
20. Answer: c) Sealing the deal and securing the sale

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