Choose the most appropriate word/phrase to fill in the blank:

salesman/ retailer consists/ divided accountant/ accounts sells/ buys

education/ training produce/ products share/ subsidiary manufactures/ factory

1. There are 300 machine operators in our factory

The company manufactures children’s toys.
2. The Purchasing department buys products.
Guinness sells its beer all over the world.
3. The training of staff in our company is the responsibility of the Human Resources
department.
Schools are responsible for children’s education
4. We produce 300 units per hour in our factory.
Bell’s Whisky is one of our most profitable products
5. We can’t give you exact sales figures now because our accountant is on holiday.
The tax inspector came last month to look at our accounts
6. ICL is a subsidiary of the Japanese Fujitsu company.
LVMH has a large share of the perfume market.
7. A retailer has a shop which sells directly to the public.
A salesman is a person who sells to shop or companies.
8. Our electronics division is divided into a number of autonomous companies.
The company consists of five operating divisions.

bulk distributions specifications turnover

redundant extention itinerary holding warranty credit

1. There was a one-year warranty on the product, but the supplier agreed to extend it, and
now the product is guaranteed for two years.

2. Could you offer us a discount of 20% for bulk purchase?

3. The amount of money made (without any deductions), or the amount of goods sold, is the
turnover .

4. We had to make 400 staff redundant last year because there was a sharp decrease in
demand and we received very few orders.

5. “Can I have 60 days to pay?” – “I’m afraid it’s impossible. The credit period we offer is
normally 30 days”.

6. “ Can I have the extension number of your office, please?” –“ Yes, it’s 312”
7. Please send me the specifications of model HL 731, giving full details of the design and
materials.

8. Goods are transferred from manufactures to customers through channels of distributions.

9. We need to check the itinerary for our trip to Paris before we go there.

10. Motorbus is our holding company. It owns 56% share of our company and controls our
activities.

appointment dispatches invoice overheads operation

finance discount turnover launched subsidiary

1. A subsidiary is a company which is owned and controlled by another company.

2. The production department dispatches the products and sends them to customers.

3. The finance department deals with taxation, investment, and cash management.

4. An invoice is a list of goods sold, with a request for payment.

5. overheads are money a company spends on things like pay, electricity, rent, ect...

6. In 1966, Nissan set up its first foreign manufacturing operation in Mexico.

7. If we placed a large order, would you increase the discount to 15%?

8. This company has a turnover of $5.2 billion and sells its products in 130 countries.

9. I’m sorry to be nuisance but could we postpone our appointment until next week?
10. Nissan launched the Micra in 1993 and it won the European Car of the Year Award.

after –sales service share personnel purchasing delivered

discount turnover maintenance subsidiaries headquarters

1. This company has a (an) turnover of $5.2 billion and sells its products in 130 countries.
2. Our company’s headquarters are in Burbank, California.
3. after-sales service helps customers to solve their problems.
4. Our parent company has a number of subsidiaries in South America.
5. I’m afraid there’s a problem with our order. You delivered the wrong quantity.
6. The maintenance department services the machines and equipment.
7. McDonald’s keep prices low. They concentrate on increasing market share
8. All job applications are handled by the personnel department.
9. The purchasing department is responsible for buying raw materials.
10. If we placed a large order, would you increase the discount to 15%?

total sales growth invest producing customers

joint venture programme employees technology recruiting

This year has been an excellent year for Kilmer International. Our (1) total sales have reached 42
million pounds and sales in the UK show an impressive 8% (2) growth This is the highest growth
rate in our company’s ten year history.
In 2008, we were forced to (3) invest heavily in new (4) technology however the initial problems
this caused have been balanced by the excellent progress we have made. We are (5) producing
23% more than three years ago.
Our success is partly due to our sales staff, who have managed to find many new (6) customers
Their hard work is a model for us all. In fact, we will begin (7) recruiting new sales staff in March
to provide customer service to our new accounts.
Our (8) joint venture project in Indonesia began with many problems, but we have now overcome
most of these and we will start selling there in 2010. The project will be similar to the one in
Malaysia.
The company has begun a new computer training (9) programme for our (10) employees which
has been so popular that we will extend it for another year.