Name: Nguyễn Thu Trang

MSSV: 2312150260
I. LEAD-IN
Satisfying current demand
Planning to meet future
demand
UNIT 8: LOGISTICS
Advantages Disadvantages
- Generate immediate revenue - Avoid the expansion of
by selling exsisting inventory markets with new products
- Reduce holding costs and - Cause disruptions in supply
minimize the risks of obsolete chain
inventory - Limit long-term strategies
- Meet customer satisfaction
- Flexibility and adaptability
to market trends
- Develop new products, enter - Expensive investment
new markets - Cause inventory risks
- Allocate efficient resources - Uncertainty and inaccuracy
and people for future demand of forcasting
- Provide a competitive
advantage
- Anticipate potential risks

II. READING 1
EX 1:
1. D 2. C 3. A 4. B 5. G 6.E 7.F 8. H
EX 2:
1. A 2. E 3. D 4. B 5.C
III. READING 2
EX 1:
1. A Wal-Mart truck picks up boxes of merchandise at a supplier’s factory or warehouse
2. The boxes are placed on a small conveyor belt
3. The small conyeyor belt joins a larger one
4. A machine reads the bar codes on each box
5. Electric arms guide the boxes off the main river onto another smaller one
6. This belt leads to another bay where the boxes are swept onto Wal-Mart trucks
 7. The goods are uploaded at Wal-Mart’s distribution centre
8. The products are deliveried to the Wal-Mart store that ordered them
9. A customer buys a products
10. The cashier scans the product, which sends a signal to the Wal-Mart network to produce
another one
EX 2:
- Three main metaphors: a viewing perch, conveyor streams, electric eyes/arms
- He uses them to describe the process of supply chain
III. READING 3
1. The sales departments identifies a need for a product, and tells the marketing department about
it
2. The marketing department researching the Project, and forwards a detailed business plan to the
Busineess Unit Manager
3. The senior business managers make a decision on the project
4. The plan is approved and passed to the analysts tp prepare and implement the manufacturing
process
5. The analysts pass details of raw materials and componenets to purchasing
6. The purchasing, logistics and transport departments plan the purchase of materials and their
delivery to the manufacturing plant
7. Suppliers receive orders and despatch raw materials and components to the manufacturing site
on agreed dates
8. The product is manufactured
9. Finished goods are put into inventory in a warehouse awaiting orders, and the computer
system is updated
10.Customers place orders through customer services
11. Customer services take orders and input them to the computer system
12. The order is sent to the warehouse
13. The transport company collects the consignment and delivers it to the customer
14. As stock has now been used the computer system generates a request for new stock
15. The re-order process generates a request to the purchasing department to place new orders
with supplier
IV. CASE STUDY
Businesses Supply chain risks Solutions
A car factory in the UK - Brexit impact: changes in - Identify alternative
trade agreements suppliers from different
- Natural disasters, political regions
instability in Asian countries - Invest in technology to
- Transportation challenges: fuel track
shortages, strikes - Collaborate with
suppliers
Fruit and vegetable department - Weather conditions affect crop - Diversify source
of a national supermarket chain productivity - Apply cold chain
- Ensure the quality of fresh management
vegetables and fruits - Advanced forecasting
A tourist industry company - Labour shortages - Diversify workforce
- Provide effective training for - Cross-training programs
workers

V. VOCABULARY
EX 1:
1. chain 2. Origin 3. Outbound 4. Service 5. Operational 6. Activities 7. Technology
EX 2:
1. a 2.d 3.f 4.h 5.c 6.g 7.e 8.b
EX 3:
1. Ensuring 2. Forecasting 3. Handling 4. Warehousing 5. Linking 6. Selecting
7. Negotiating 8. Balancing
VI. UNIT REVIEW
1. Logistics is the business activity that involves planning, implementing, and controlling the
physical flow of materials, final goods, and related information from points of origin to points of
consumption to meet customer requirements at a profit
- Logistics management is that part of supply chain management, which plans, implements, and
controls the flow and storage of goods between the point of origin and the point of consumption
2. Supply chain is the management of the flow of goods, information and other resources,
between the point of origin and the point of consumption
3. Inbound logistics: the area of logistics that involves bringing raw materials, packaging, other
goods and services, and information from suppliers to producers
- Outbound logistics: the area of logistics that involves managing the flow of finished products
and information to business buyers and ultimate consumers
4. - Pull strategies:
+ Based on the actual and current demand
+ Pull systems only buy and produce things when they are needed
+ Other names: lean production, stockless production, continuous flow manufacture
- Push strategies:
+ Based on estimated future demand
+ Allow for safety stocks and lead times
VII. SUMMARIZE READING
READING 1:
- Pull strategies:
+ Based on the actual and current demand
+ Pull systems only buy and produce things when they are needed
+ Other names: lean production, stockless production, continuous flow manufacture
- Push strategies:
+ Based on estimated future demand
+ Allow for safety stocks and lead times
READING 2:
- The supply chain management of Wal-Marts:
1. A Wal-Mart truck picks up boxes of merchandise at a supplier’s factory or warehouse
2. The boxes are placed on a small conveyor belt
3. The small conyeyor belt joins a larger one
4. A machine reads the bar codes on each box
5. Electric arms guide the boxes off the main river onto another smaller one
6. This belt leads to another bay where the boxes are swept onto Wal-Mart trucks
7. The goods are uploaded at Wal-Mart’s distribution centre
8. The products are deliveried to the Wal-Mart store that ordered them
9. A customer buys a products
10. The cashier scans the product, which sends a signal to the Wal-Mart network to produce
another one
READING 3:
1. The sales departments identifies a need for a product, and tells the marketing department about
it
2. The marketing department researching the Project, and forwards a detailed business plan to the
Busineess Unit Manager
3. The senior business managers make a decision on the project
4. The plan is approved and passed to the analysts tp prepare and implement the manufacturing
process
5. The analysts pass details of raw materials and componenets to purchasing
6. The purchasing, logistics and transport departments plan the purchase of materials and their
delivery to the manufacturing plant
7. Suppliers receive orders and despatch raw materials and components to the manufacturing site
on agreed dates
8. The product is manufactured
9. Finished goods are put into inventory in a warehouse awaiting orders, and the computer
system is updated
10.Customers place orders through customer services
11. Customer services take orders and input them to the computer system
12. The order is sent to the warehouse
13. The transport company collects the consignment and delivers it to the customer
14. As stock has now been used the computer system generates a request for new stock
15. The re-order process generates a request to the purchasing department to place new orders
with supplier
VIII. LISTENING
EX 1:
1. a shipping operations manager 2. A freight forwarder 3. a warehouse manager
EX 2:
1. organize 2. The link 3. Negotiating 4. Arrange 5. Make sure 6. Advise 7. Liaise 8. ensure
EX 3:
1. cooperative 2. Lower costs 3. Market leader 4. Pharmacy 5. Long-term
EX 4:
specialized in transport mode used
Provider 1 (GFT Global LCL, FCL Ships
Carrier)
Provider 2 (Home Tex Picking, packaging, Modern fleet of vehicles
International) distribution and handling of
all transport documentations
Provider 3 (Cargo Express) Consolidated air freight air
forward

EX 5:
ORDER: 1-5-2-6-4-7-3-8
EX 6:
- Method of payment: open account-letter credit-advance payment
- How secure?: not secure-very secure- very secure
EX 7:
1. T 2. F 3.T 4.F 5. T 6.T
EX 8:
1. inventory is capital tied-up
2. equipment, manufacture
3. have a supply delivered when it is needed
4. canvan system
5. a direct link between demand and supply