Job Details:

Position : Infrastructure & Governance Lead

Industry : Telecomunication
Working Hours : Monday – Friday (09.00 A.M. to 06.00 P.M.)
Working Location : 10, Jalan Delima 1/1, Subang Hi-tech Industrial Park, 47500 Subang Jaya, Selangor
Working Duration: 12 months contract with PERSOLKELLY (project basis)
Remuneration : Basic up to RM12,000 with statutory contribution + leave entitlement + insurance & medical benefits

Job Requirements:
• At least a tertiary level qualification in professional Engineering, Technology , IT, Computer science from
a recognized body, though extensive relevant experience
• A broad technical mindset, innovative and has some understanding of business requirements and
operating devops model in Digital services
• Be able to make sure resourceful and available within your team to react to any issue at hand
• You will need to be someone who has solid experience in managing IT Services and digital transformation
capabilities, ie Redhat Openstacks, Virtualization, Open Shift, Postgres DB, CISCO ACI, Aruba Access
Points, MS o365, Azure, AWS and etc.
• You have the mindset to ‘take the lead’ and deliver on the mandate
• More than 10 years working experience involve end to end IS/IT architecture development, operation
and planning
• Technology Acumen: Understanding how the technical infrastructure supports the business
• Overall technical understanding of the applications & Excellent understanding for the business processes
• Excellent written and verbal communication skills in English

Your Role & Responsibilities:

• Comply and Lead the overall Infrastructure target Blueprint and architecture, maintaining a standardized
and cost effective infrastructure environment
• Managing inventory and cost to ensure sufficient capacity is available to deliver cost effective
infrastructure services.
• Collect, track and report key metrics
• Drive and lead regular tactical & SME forums with respective key stakeholders to develop business
requirement
• Responsible to manage vendors and ensure IS/IT capacity, dimensioning, software & platform upgrade
SLAs for the following IT processes are met.
• Responsible to review capacity & dimensioning planning data provision for the service and enhance
optimization plan where required.
• Responsible in develop and enforce IT security policies and standards (security strategy set by ITA &
Security)
• Responsible to validate requests received from functions against the prioritization requirements.
Challenge teams wherever inputs are missing or are not as per defined guidelines
• Responsible in governing the maintenance of infrastructure availability, reliability, maintainability,
serviceability & continuity requirements against the cost justified service and operating level agreements
for the service
• IS/IT Operating model fine tuning with technology IT blueprint guidance from key stakeholders
• Manage complex implementation issues, project management and ensure vendor’s full compliance with
the terms and conditions. Document changes and gaps during implementation.
• Responsible to coach and develop Infrastructure planning & operation team with clear technology
guidance
• Establish monitoring and metrics-driven processes to enable uptime and performance for key business
systems.
• Regularly communicate with stakeholders via a variety of channels including presentations
• Negotiate with vendors for effective delivery of managed services.
• Promote and ensure compliance with legal, InfoSec, business and operational best practices.

Sensitivity: Internal
• Be available and participate 24/7 on critical managed services related incident escalation.

Sensitivity: Internal