REQUEST PLACED BY

INVENTORY HEAD ADMIN TECHNICAL HEAD PACKAGING HEAD

REQUEST STATUS

APPROVED CANCELLED ON HOLD

(reminder after 3
Days)

PROCUREMENT TYPE

REORDER LEVEL SELF ORDER SALES ORDER FORECAST PURCHASE ORDER

ORDER YES
PLACED

NO
LOCAL PURCHASE INTERNATIONAL PURCHASE
REMINDER NO
QUALITY
CHECK
PRODUCTION
NO YES
DEPARTMENT

WITH WITHOUT
Cancelled SERIAL YES
SERIAL
NO. NO.

NON SERIALIZED PRODUCT SCRAP SERIALIZED PRODUCT

FULL LOT % WISE SERVICE

BATCH CODE WITH
CENTRE
DIRECT SALES VENDOR CODE SERIAL NO. USED FOT SERIAL NO.
QUANITITY USED FOR UNDER PRODUCTION
PRODUCTION UNDER PRODUCTION QUANTITY CAN’T BE USED PRODUCTION DAMAGED/BROKEN/CAN’T BE USED
PRODUCTION DEPARTMENT DSV

SERIAL NO. SCANNING/

QUANTITY INPUT SCRAP
PRODUCTION ISSUE TO SERVICE DEPARTMENT
FAIL PASS
DEPARTMENT
NEW MATERIAL REQUEST TO SERVICE
CENTRE
RETURN TO VENDOR INVENTORY TEAM/PACKAGING TEAM
DATE INVENTORY DEPARTMENT
REIMBURSEMENT
DSV

REPAIR
READY TO SALE REQUEST APPROVED REQUEST REJECTED ON HOLD

PRODUCT ALLOTED TO PROCUREMENT

PRODUCTION DEPARTMENT DEPARTMENT

UNDER PRODUCTION DAMAGED PRODUCT

USED IN PRODUCTION

SCRAP

EXCHANGE INVENTORY/PRODUCTION

FINISHED GOODS DSV

STOCK FOR
SALE
PRODUCT BRANCH STOCK
FREEZE
SERIAL NO.

MODEL STOCK RECIEVED IN BRANCH RELEASE UPDATE BACK TO HO

SPECIFICATION
BULK PACKING
STOCK CONTING SCANNING

QUANTITY LOGISTIC DETIALS

STOCK SCANNING
ADD TO INVENTORY/
WARRANTY PACKING LIST Quality check
LEFT STOCK INWARD IN BRANCH
STOCK IN TRANSIT

SALES ORDER
DIRECT TRANSFER TO
STOCK FOR STOCK REQUEST BY STOCK FREEZE STOCK STOCK REQUEST FOR CUSTOMER
INVENTORY BRANCH/SALES TEAM REQUEST FOR ECOMMERCE/ WEBSITE
ADD CUSTOMER
CUSTOMER
RMA/RV
PANEL

STOCK APPROVAL BY
PRODUCT DETAILS
SALES HEAD
PROUCT NAME

BILLING QUANTITY CUSTOMER NAME

ACCEPTED REJECTED REQUEST ON HOLD CHANGE IN QUANTITY RELEASE STOCK WARRANTY LEFT FIRM NAME

SERIAL No.
BACK TO ISSUE STOCK TO TEAM
INVENTORY GST No.
PLEASE SPECIFY REASON MENTION NEW QUANTITY
BULK PACKAGING
REPLACEMENT
SALES CONTACT No.
REJECTED ACCEPTED ACCEPTED
LOGISTIC DETAILS

EMAIL ADDRESS
EP BACK TO INVENTORY RMA
PACKAGING LIST

NEXT DISPATCH BILLING ADDRESS

DATE
STOCK IN TRANSIT

SHIPPING ADDRESS

CREDIT PERIOD

REPLACEMENT

WARRANTY
EXPIRED
SERIAL NO. VERIFICATION
NO

Under WARRANTY CHECK

WARRANTY VOID
YES

YES

ERROR PHYSICAL ERROR

NO
CHECK CONTINUE
LIQUID ERROR

REPAIR SERVICE HAND TO HAND

TECHNICAL ERROR CHECK BACK TO
REPLACEMENT CUSTOMER

TRANSFER TO NEHRU
PLACE/OKHLA BRANCH RMA
REPLACEMENT
DATE
CONTINUE
RECIEVING IN BRANCH
REPLACED PRODUCT
SERIAL No.

TRANSFER TO SERVICE CENTRE // Repair timeline

DEPARTMENT update on system REPLACED PRODUCT
SPECIFICATION

ADD PRODUCT SERIAL NUMBER WARRANTY LEFT OF NEW

PRODUCT

CHECK ERROR

YES
REPAIRABLE NO

RECORD ERROR TRANSFER TO DSV DEPARTMENT

REPAIR

QUALITY TRANSFER TO INVENTORY

TRANSFER TO BRANCH
CHECK

RECIEVED IN BRANCH

TRANSFER TO CUSTOMER

RMA