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Developing training tools (manuals, tip sheets, process flow documents), coordinating and
conducting end-user training in all system modules to include patient in-take processes (i.e.
scheduling, referrals) through Accounts Receivable processes (i.e. claim generation, payment
posting). Work with technical staff to plan, develop and maintain Cyber Security Tools software and
systems related documentation. Prepares flow charts and processing logic for approved programming
assignments. Please describe your specific experience as it relates to the minimum and preferred
qualifications when responding to supplemental questions on the employment application. Requires
10-12 years of information technology experience of which at least 8-10 years mainly in Oracle E-
Business with a focus on CRM, Quoting, Order Management, Pricing and Configurator as a
solutions architect and a functional lead. Assist with the testing and acceptance of enhancements and
new features. Methodologies: Extensive demonstrated experience in two or more methodologies.
Experience documenting existing operations and practices; analyzing those operations and practices
against documented best practices and developing a plan of actions and milestones to evolve to the
best practices. Assure high adoption rate of BI tools by focusing on usability of solutions, data
integrity, user training and go-live support. Must be a self-starter and keen to explore new solutions.
Skill in developing process models and data flow diagrams using industry-standard modeling
techniques. Minimum of three (3) years of experience in Mortgage Servicing, Information
Technology or Management Information Systems is required. Assist Project Management Office
with identifying tools and technologies to create an environment of high performance and efficiency
for Business Systems Analysts. Develop a firm grasp of OptumRx strategic direction and an
excellent understanding of our products, systems, and services, particularly as applicable to Medicare
Part D. Project Management Office Background with an understanding in project and portfolio
management principles and best practices. Document system solutions as necessary to allow
OptumRx to deploy the necessary functionality in the Medicare and Health Exchange offering while
meeting acute client needs. Acts as a team lead on highly visible projects and mentors others.
Experience with statistical and correlation analysis. Strategically and tactfully determine resolutions
to issues as they arise with or without direction. Excellent written, oral and presentation skills,
including the ability to set managerial context for complex issues. Accountable for the timely
delivery of projects as per established roadmaps by working closely with the business teams. Consult
with business leaders to facilitate and collaborate on business outcomes related to strategy,
objectives, financial analysis, business value, and ROI. Document and resolve system issues,
problems, or defects with minimal downtime and disruption to the business. Open and work internal
and external service requests. Collate weekly reports from stakeholders across the organization,
including project status reports, control logs, plans and PPM, ensuring report submissions are tracked
and archived in a consistent and regular manner. Participates in the design sessions with development
team, architects, and Information Security. Train others as appropriate on specific area of business or
systems expertise. Initiate Engineering Change Requests in the engineering change process to release
or modify drawings, parts, and Bills of Material. Minimum five years analytical and data processing
experience. Works independently and with minimal guidance from management to plan, resource
and execute against goals and plans.
If there is anything I can do to help you land your next business analyst role, please don’t hesitate to
reach out. You can also see Marketing Analyst Resume Templates. Has led new Client installations
independently and successfully. Follow Amgen’s Project Management Lifecycle (PMLC), agile
methodologies and all other standard IS and ITIL processes to plan, execute and deliver the project.
Leads discussions with business partners, present design options, handle diverging priorities, and
achieve consensus on business requirements and solution design outcomes. Prove you’ve got what it
takes to go down the steep learning curve and not fall behind. Investigate and resolve system or
process corrections and adjustments affecting business processes and effectiveness. Currently
working as a business system analyst at TIAA-CREF. Experience with SQL and multiple reporting
packages. Excellent verbal and written communication skills, including the ability to effectively
present material appropriate to the level of the audience. Strong analytical skills with experience in
requirements and use case definition. Experience with aforementioned Workplace Information
Technology Services. Acts as a team lead on highly visible projects and mentors others. Emphasizing
your skills is not enough—you need to show how those skills are applied practically and how they
can drive meaningful business results. Bachelor's degree in Computer Science or equivalent plus
minimum 7 years of relevant systems support, help desk, training, or other computer related
experience. Designed cube structure for data storage and retrieval, Database Table-Relation design to
aid on report accuracy. Cover Letter Templates Find the perfect cover letter template. Application
owner within Retail IT for POS Systems and other applications, with end-to-end understanding of
respective system architecture and design. Owns, maintains and trains users on the Supplier
Onboarding process. Subject matter expert for Oracle across a number of Finance related processes.
Use technical tools for (queries, process maps, etc) for problem resolution. Working closely with
business groups to understand their needs, you’ll define system requirements through fact-finding,
research, storyboarding, prototyping and data flow analysis. Play a pivotal role in providing on-going
support for MES applications, coordinating enhancements and upgrades, and driving ongoing
standardization across NXP. Will be responsible for providing support for efficient operation of any
of the assigned applications. Assists and mentors junior analysts in resolving the more complex
technical issues. Minimum of 5-7 years of relevant IT work experience. Responsible for
understanding and documenting existing internal processes (diagrams and process flows) within
CSoIT. Demonstrated understanding of data modeling techniques and concepts. Communicates
resiliency risk to business management. Review activity on test accounts and quarterly verify that all
test accounts are closed and have a zero balance.
Condense Your Career Highlights in the Business System Analyst Resume Summary or Resume
Objective 7. Resume Checker Get your resume checked and scored with one click. Analyze
information and use logic to address work-related issues and problems. Subject matter expert with 5
or more years in the systems development life cycle (SDLC) process with an emphasis on release
planning and user acceptance testing. Creates business user specifications for IT projects and works
with developers and administrators on technical specifications. Work on project teams that are
developing or modifying highly complex information systems. Includes analysis and documentation
of business and system requirement and revising existing system logic difficulties as necessary.
Facilitate review sessions with functional owners and business stakeholders. Assists and mentors
junior analysts in resolving the more complex technical issues. Provide excellent cross-organizational
communications and subject matter expertise. Auto Loan Origination Processing and Industry
Knowledge is preferred. Your resume needs to be machine-readable so don’t include any images or
charts. May provide training, guidance, and direction to less experienced staff. Possesses strong
communication skills and works well with others. Work with application developers to ensure
solution satisfies business requirements. Intermediate project management skillset, including
traditional waterfall and Scrum or other agile management experience. Analyze and validate
information included in the intake requests for projects and consultation services ensuring they meet
requirements. Prepare functional specifications and assist in the preparation and execution of user
and system test plans. Knowledge of agile software development methodologies, Service Oriented
Architecture (SOA) and object-oriented programming methodologies. May interface with senior
management to convey information. Support driving reporting automation and standardization.
Excellent logical, analytical and problem-solving skills. Strategic Decision Making - Obtaining
information and identifying key issues and relationships relevant to achieving a long-range goal or
vision; committing to a course of action to accomplish a long-range goal or vision after developing
alternatives based on logical assumptions, facts, available resources, constraints, and organizational
values. Ability to work with and manage stakeholders at all levels of the organisation. Ability to
connect-the-dots between business strategies and project deliverables. Be organized and detail-
oriented with excellent problem-solving and critical thinking skills. Knowledge and interaction of the
wider-RBFG business units and IT Groups. Manage small to large projects from inception through
implementation. Recommend process and systems enhancements to improve the financial advisor
and customer experience and operational processes. Experience leading project teams and
coordinating activities to achieve a common goal, prioritization skills and facilitation skills. Mentor
and cross train other IT associates to support specific areas of responsibility.