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Ability to train and lead: APQP, FMEA’s, Control Plan, Run at Rate, PPAP. Must have strong verbal
and written communication skills to accurately document, report and present findings; and, strong
interpersonal skills to effectively interface with all levels of employees, management and outside
representatives. Authorized to suspend manufacturing operations when situations warrants.
Monitors, manages, and reports on process performance and metrics. Ensure all QA work products
for each project are delivered according to procedure, schedule, and budget. Act as a resource for
Operational best practices, standards, or current procedures. Ensure that list of errors is accurate and
properly communicated to the Broker. Support and collaborate with various teams across
Technology, Operations and other risk areas, including Compliance, Information Risk, and Audit
Department. Document the understanding as part of the reverse KT. Excellent organizational and
analytical ability for process mapping and thinking out-of-the-box for new and better ways of doing
business. Ensures that the proper tools, resources and programs are developed and implemented to
meet Kraft Heinz Quality Policies and business needs at for Food Service and Retail Grocery
products, including external manufacturing locations and select key supplier sites. API Automated
testing experience (REST, SOAP, etc.). Assists in the preparation of proposals to develop new
systems and or process changes. Must have hands-on IT experience and in-depth knowledge of FDA
and International Regulations. Performs thorough analysis of change and effectively applies testing
techniques to assure appropriate coverage. Communication Skills: Data analysts are often called to
present their findings, or translate the data into an understandable document. Conducts testing using
company-specific, manual, programmatic or automated processes. Communicating clearly and
effectively, both orally and in writing. Ensures Quick Turnaround Time in completion of Quality
Checks. Utilize standard analytical chemistry techniques including wet analytical methods as well as
sophisticated electronic instrumentation (ICP, HPLC, UV, GC, IR, AA, CFA, TOC, dissolution
apparatus and other automated instrumentation). Analyze operations and work flow to improve
process efficiencies in theme park operations; establishes methods for maximum utilization of
facilities and personnel. Solid interpersonal, verbal and written communication skills to explain
general information effectively with all levels of employees. Carry out timely Laboratory
Investigations when there is a out of specification and Reporting. Tailor your resume by picking
relevant responsibilities from the examples below and then add your accomplishments. Click on the
different category headings on the left to find out more, and change our default settings. If you don’t
let us use these cookies, you’ll leave us in the dark a bit, as we won’t be able to give you the content
you may like. Produce, publish and distribute scheduled and ad-hoc client and operational reports
relating to the development and performance of products, processes and technologies. Complete
required time handling customer transactions (e.g. e-mail, web chat, inbound or outbound calls) for
the Lines of Business responsible to evaluate. Experience in Accessibility, Localization, and
Usability Testing. May develop automated scripts for regression, load, and performance testing.
Execute global quality processes as defined in the Caterpillar QMS. Acts as information resource
about assigned areas to technical writers and other Quality Assurance Analysts. Ability to identify
the use of proper grammar and punctuation. Participation in bi-monthly calibrations with Operations
and other Support Teams. Experience in large, multi-function and cross geographic organization.
Identify the appropriate QA resources and document requirements. Strong knowledge of all Lending
Services business practices and procedures (including regulatory). May identify root causes for
business related issues and recommend solutions to improve overall client satisfaction. Proficiency in
the use of PC software tools for analysis, audits and reports (MS Word, MS Excel, MS Access).
Provide constructive feedback to better enhance usage and experience. Results-oriented self-starter in
need of limited supervision. Develop long?term supplier relationships and generate and implement
cost reduction ideas. High degree of initiative and ability to meet principal accountabilities with
limited direction and oversight. Shall be committed to producing safe and quality products by
following all instructions related to the Food Safety and Quality Management System. Ownership of
Internal Audits, Management Review, Site Metrics and associated programs. Performance including
HA and Scalability test definition, setting up load tests using JMETER. Ensures that performance
and quality products conform to established company and regulatory standards. May be required to
work overtime or be assigned to a different shift as needed. Quality - Demonstrates accuracy,
thoroughness and attention to detail at all times. Communicate potential impacts and risks associated
with implementing proposed solutions to key stakeholders. Minimum one year of experience with
automated testing and modeling tools, change management, and test case generation techniques.
Conducts Quality Assurance Lessons Learned and participate in project or program Lesson Learned
events. Ability to work both independently and in a team environment is essential as is the ability to
work extended hours as required. Strong knowledge of and expertise with reporting packages
(Business Objects, etc.) databases (SQL, etc.) programming (XML, Javascript, or ETL frameworks).
Perform maintenance and repairs of laboratory instrumentation as needed, following manufacturer’s
recommendations. Support the Configuration Management process by attending Engineering Review
Board (ERB) meetings and WPIs. Special knowledge on Advance Excel would be preferred.
Participates in communicating program to employees, employee training, and monitoring results.
Continuous design, development, and evaluations of the customers UM Quality Program. Ensure all
QA work products for each project are delivered according to procedure, schedule, and budget.
The position requires shift, weekend, and holiday work. Perform audits of internal administration
against plan, policy designs, service level agreements, and any regulatory requirements. Evaluate an
issue, troubleshot to find the root cause and work to resolve. Minimum 3 years SQE experience in
manufacturing quality (automotive a plus). Frequently review service bulletin to have accurate
information available, including repair parts and service manuals, etc. Investigate problems and
develops disposition and corrective actions for recurring discrepancies. External contact with
suppliers providing service to manage the Quality Department suppliers performance. Excellent
persuasive, influencing and negotiation skills. Work directly with Engineering, Quality Assurance,
Maintenance and other internal groups. Actively monitors financial services industry trends,
competitors, and benchmarks relevant to own work. Requires ability to estimate, plan, schedule,
organize, coordinate, execute and manage testing activities. Actively contribute to ongoing process
improvement to help streamline the development life cycle. Analyzes documentation for compliance
to ISO standards; develops and implements ISO certification; develops documentation as required.
Create test plan, test cases and test data for Shopping Mobile Application. Experience administering
processes, scheduling and managing team meetings, and following up on action items. Works with
field and operations quality groups to proactively drive continuous improvement and advance quality
initiatives. Mastery of desktop applications, including MS Office (Word, PowerPoint, Excel, and
Access) and database management applications. Computer proficiency in Microsoft Word, Excel, and
Outlook and the ability to use enterprise software (examples include: JDE, BPLM, Pilgrim,
TrackWise, etc.). Knowledge of welding and machining processes or painting or assembly. Witness
execution of software verification tests to ensure tests are executed in accordance with approved test
procedures, requirements are fully verified, and that all test procedure and software anomalies are
documented and tracked to closure. Provides on-call support as needed to support after-hours testing
needs. Good communication skills, both written and verbal in English. Ability to work in a highly
collaborative, teamwork-based, environment. Prepare and review 8-D response before submitting it
to the customer. Proficient in Microsoft Office products, specifically Excel, Access and Visio; AML
related banking systems and general banking related systems. When writing your resume, if you can
answer the questions, “ How much ?” or “ How many ?”, you should include that number in your
resume. Knowledge of Microsoft Office to include Word, Excel, Outlook, etc. Serve as SME in
variety of functions and for a vast variety of audiences. Experience working with solid and liquid
dose products is preferred. Strong Test Automation skills with industry leading tools.
Contribute to supplier quality development; support the Bossard Procurement function in the
selection, auditing, and development of selected suppliers. Interface with manufacturing,
engineering, customer, vendor and subcontractor representatives to ensure requirements are met.
Works effectively and efficiently within enterprise-level business software applications and database
environments. Ability to perform routine, repetitive tasks accurately, with interruptions to meet
deadlines. Assist in investigating non-compliance investigations. Perform short-term Quality
activities such as respond to requests for print interpretation, deviation requests, engineering changes,
inspection methods, etc. Making sure the process is under compliance as per business requirements
on set standards and find solutions if required. Conduct calibration sessions to ensure uniformity of
understanding. Review APQP, First Article Inspection reports, frozen process records and perform
supplier audits primarily at casting suppliers. The position provides visible quality leadership ensuring
that KFG supplier quality standards are understood and met through on-site assessments. Proactive
voice of QA in discussions with development, business analysis, systems analysis, and user
acceptance testing. Support the communication of potential impacts and risks associated with
implementing proposed solutions, progress of actions taken to resolve risks and gaps identified.
Ability to interact successfully and build positive relationships with a variety of business partners
across the organization including sales, underwriting, portfolio monitoring, loan administration, legal,
compliance, technology and operations, to ensure risks are mitigated and compliance with relevant
policies and procedures. Prepares and updates documentation, related with products certificates.
Carry out timely Laboratory Investigations when there is a out of specification and Reporting.
Preferred working level experience in STA business practices and processes and quality tools; Six
Sigma, Control Plans, Failure Mode and Effects Analysis (FMEA), Measurement Systems Analysis,
Manufacturing Site assessments (MSA) and Production Part Approval Process (PPAP) elements,
advanced Product Quality Plan (APQP), 8 Discipline (8D) problem solving tools and continuous
quality improvement tools. Training the internal operator on TE request and others base on the line
situation, share the lesson learned to the operator in time, make sure line overall quality meet TE
target. Update status in SAP for finished products, validation bulk, and raw materials. Ability to
prioritize and be responsible for the execution of project tasks in a high pressure environment. Have a
fundamental understanding of the workings of financial institutions, specifically investment banks.
Uses skills as a seasoned, experienced professional with a full understanding of industry practices
and established policies and procedures. Requires ability to develop good working relationships
across the organization. Minimum 1 - 3 years of experience in software testing. Monitor indicators of
the quality of the processes in which it operates. This position also ensures that best practices are
replicated across the category. We held team unity and collaborative work in the highest regard.
Experience with test case design strategies and automated testing techniques such as data-driven and
keyword-driven scripting. Projects include development process, product, and transactional quality
improvements. Independently develops test plan documents, writes and executes automation scripts,
manual test cases etc. Must be an effective listener with the ability to monitor large volume of calls
on a monthly basis ensuring customer service and accuracy.
Ability to create, model and interpret figures (graphs, charts and trends). Analyze business process
information (e.g., metrics; analytics) to identify key issues, trends, and potential root causes (e.g.,
training issues; lack of understanding by user community) that point to improvement opportunities.
Reject defective items and fix them in the case of minor defects, and notify supervisor of problems
and help find solutions. Helps build, improve and maintain relationships with USFHP physicians and
practice managers. Conducts concurrent and retrospective reviews utilizing approved indicators.
Deliver a high performance service to its customers across the Brewery. Ability to represent the
company in a positive and professional manner. Facilitate the “Global Standards and Guidelines”
Committee quarterly meetings. Work in line with the other team members to ensure there is
uniformity of quality standards maintained in the team. Knowledge of Microcomputers as user
(Office package). Conduct performance audits and analysis of outcomes with Functional Units;
evaluate and report progress to Quality Assurance Manager. Perform Unit, Functional, Integration,
System and Performance testing. Implement TE supplier quality strategies, procedures and
initiatives. Write reports, correspondence, and procedure manuals. Reviews responses to findings and
partners in assessing resolutions to findings. Strong communications, collaboration and influencing
skills. Prior knowledge of Program Strategy is strongly desired. Flags up training for the agents’
improvement on their QA score. Hands on experience with any Automation testing tools as QTP,
Selenium, LoadRunner and API testing technology (Cucumber API testing framework). Knowledge
of Quality, Safety and Environmental Management systems. Strong understanding in researching
data issues; excellent analytical and QA skills. Customer relevant communications (PPAP, FAI,
customer audit). Prior experience in Service Desk as a QA is mandatory. If a High School diploma or
GED: Ten (10) years of experience in professional accounting, management of an operational unit,
business analysis or financial analysis. Make the right decision at the right time independently in a
fast-paced software development environment under tight project deadlines. Basic knowledge of
Microsoft Office products, including Excel. Works closely with other members of Packaging,
Manufacturing and Quality to recognize opportunities for improvement and elicit change through the
use of Patheon’s Change Control processes, CAPA system, PA-II initiatives. Strong knowledge of
computer operations and applications; advanced Excel and SharePoint skills. Recommend corrective
actions, dispositions and modifications. Contributes to team effort by accomplishing related results
and other responsibilities as assigned.
Hold regular meetings with the team to discuss common concerns and make sure they are addressed
timely. Analyzes documentation for compliance to ISO standards; develops and implements ISO
certification; develops documentation as required. Develops time schedules, conversion and test
procedures for all aspects of system. Provide support for both internal and external audits. College
degree in a business related field or commensurate work experience required. Issue identification and
recommendations for resolution to keep Acquisition and Divesture projects on track for due date.
Run regular remote call calibration sessions for TM's, Supplier sites, Monitoring supplier, Partners,
Revenue Services and Senior Management. Ability to influence and manage both peer-level and
senior stakeholders. Must be able to react effectively and calmly in emergency or high stress
situations. Ability to obtain an interim Secret Security Clearance prior to hire with ability to obtain
Secret Clearance after hire. Must have the ability to work unsupervised with decision making
authority in a versatile organization. Identify QA tasks and associated level of effort for the project
plan. Minimum of 5 years of IT and business experience, with at least 3 years in Quality Assurance
required. Estimates effort required for own work and checks and agrees other team members'
estimates. Seek assistance from Senior Testers, BAs or Developers to understand the impact of
functional solution designs in order to ensure that enhancements have adequate test coverage. Inform
the Team of changes in policies and processes. Understanding of all phases of the Software
Development Life Cycle. Collaborates with leadership to identify areas of opportunity and
improvement. Conducting annual reviews of processes to ensure accuracy. Demonstrated
understanding of Quality Management and “best practices” with regard to testing techniques,
methodologies, processes and measurement. Provide management of quality assurance on large-scale,
custom-designed projects. Must be able to use management software tools and be able to review and
evaluate outcomes and recommend appropriate changes. Provide results of the audit to offshore
associates, utilizing each error as a coaching or mentoring opportunity. Communication of test results
and follow up with appropriate resources on solutions. Manage ISA in country functions and manual
entitlements. Ensure compliance with applicable testing standards and best practices. Administer and
maintain relevant databases, preparing and issuing reports as defined by the area. Oversees data entry
and maintenance of data files, including backups and hard copies. This individual will work closely
with the Manulife Singapore Compliance Department (AML investigations, client on-boarding and
maintenance, etc) throughout the duration of an investigation for a possible name match.
Demonstrated ability to work through complex problems.
Consistently deliver project deliverables to agreed schedules without compromising quality. If a
Bachelor's degree: Two (2) years of experience in professional accounting, management of an
operational unit, business analysis or financial analysis. Team with client services management
players, product leadership, and operations leadership to hold ongoing dialogue with clients and
relevant internal stakeholders regarding the performance of quality improvement measures for a
given customer portfolio. Ownership of Internal Audits, Management Review, Site Metrics and
associated programs. Generates and maintains performance reports and related metrics. Quality
Analyst will conduct assessments, review results, compare against procedures and training materials
and create a formal evaluation. May serve on the QIT (Quality Improvement Team), Step-teams,
Quality Action Teams (QAT’s), or work with production and engineering or other QA personnel on
Process Control Planning or Process Improvement Teams in efforts to achieve statistical process
control and capability. Evaluate software requirements and develop QA plans, QA test scripts, and
acceptance criteria for various testing phases. The ideal candidate would have 5 to 7 years of
experience working in engineering, sales, service, warranty, supplier quality or relevant technical
field. Bachelor’s Degree (B.A.) from a four-year college or university in a related field and five (5)
years of experience in compliance in the securities or banking industry with a focus in Anti-Money
laundering activities. Work with Development team and QA lead to increase automation test
coverage, improve efficiency and effectiveness and promote best practices. Communicates with
team members and clients providing information regarding quality issues, educates clients regarding
Patheon SOPs and processes, co-ordinates efforts to resolve issues in a timely manner. Supports
testing of The Limited’s Omnichannel initiatives. Familiarity with the following database
environments; ICDW, INFOPROD, BUSPROD. Performance rating of M or better for at least 2
consecutive years. Use of QA methodology, processes, manual and automated testing tools.
Familiarity with working on the Internet and working knowledge of Microsoft Office programs such
as Outlook, Excel and Word. Excellent written, oral communication, and interpersonal skills.
Familiarity of the following software languages; SQL as well as a conversant understanding of SQL
Server, Oracle. Experience in Waterfall and Agile software development methodologies. Ability to
apply current understanding of program strategies while process monitoring. Reads journals and
other relevant publications, attends professional association meetings and seminars as appropriate.
Investigating problems and developing disposition and corrective actions for recurring discrepancies.
Strong communication skills: Verbal, written, and reading comprehension. Experience specifically
working in a Revenue Cycle Environment. Providing technical assistance and support to all plant
operations. Ability to work with virtual and diverse consulting and partner teams and organizations.
Acts as information resource about assigned areas to technical writers and other Quality Assurance
Analysts. Application of Supplier Quality procedures and policies when qualifying suppliers.
Knowledge of Federal regulations and Consumer Lending Laws affecting the processing of
Cardholder Credit Requests.