BSIT 3-1 Group 2:

Cera, Jamie Jones P.

Del Rosario, Daniel A.
Rosel, Franco Luis C.
Sto Domingo, Roczpen M.

Order Processing and Fulfillment

Priority
Product User Story (Sprint Revised
Module User Story Acceptance Criteria Status
Backlog Number Backlog Priority
)
Output display:
As a user, I want to view an array
1. E-commerce Photo Background
of items listed for order, a
2. Page Logo
tracking system that updates
3. Product Choices
where the order is placed at a
4. Order Timeline
specific point in time. By allowing
a. Order placed
users to access and view an array
b. Order picked
of items listed for order, the
c. Packed
Order system aims to offer a user-
d. Shipment
Admin, Customer US-001 Processing friendly interface that simplifies 2 Done
e. Delivery
Page the selection and ordering of
5. Order list
items. Additionally, the
6. Item History
incorporation of a tracking
system adds a valuable
The system must present a page containing
dimension to the user's journey,
information of orders processed and orders being
keeping them informed about
processed. An initial pointer highlights icons that
the real-time status and location
track order processes, informing customer and
of their order.
administrator after the order leaves the inventory
and is shipped to the customer.
User should be able to see the ff:
As a user, I want to view the
Pricing and discounts, promos, and total
US-002 1. Product image 1 Done
Discounts product price to remind me how
2. Product Pricing
much is needed to be paid.
3. Promos and Discounts (if any)
User should be able to view the following:

As a user, I want view the 1. Order Placement

process of order, and the current 2. Order Confirmation
Order status being processed. This is to 3. Order Status
US-003 1 Done
Workflow keep track of order, maintain 4. Order History
transparency, and organize
orders systematically. Order should be able to see the interface of
information needed to track down order, and view
order history of previous purchases (if any).
As a user, I want to view where
my order is currently at, from
Output display:
shipment process to product
delivered, and the Items I have
1. Order History
previously ordered. This is to
2. Information of Order status
view the step-by-step progress of
Shipping and 3. Product ordered
US-004 the order, including the current 1 Done
Delivery 4. Product details
status of each stage, the system
5. Information of whereabouts
aims to enhance the user
experience by offering a clear
User should be able to track the order from seller
and comprehensive
to transportation till delivery to customer
understanding of the order
fulfillment process.
Output display:

As a user, I want to view my
mode of payment. This is to
Payment
US-005 remind me whether the order
Information
had already been paid, and how
it was or will be paid.
1. Mode of Payment
2. Net Price (deducting product discount, and
shipment fees).
1 Done
User must be able to view total payment including
shipping and delivery fees. The mode of payment
must be clear. If order is via E-payment, system
must identify if order has been paid.

1

As a customer, I want to view
where my order is currently at,
from shipment process to
Order Tracking product delivered, and the Items
Customer US-006
and History I have previously ordered. The
system aims to provide a real-
time and detailed account of the
entire fulfillment journey.
As a customer, I want to know
the additional and deductible
Pricing and fees to my purchase. The system
US-007
Discounts aims to empower customers with
a comprehensive understanding
of the total cost involved.
As a customer, I want to view my
shipping information including
address, delivery method and
name of express delivery service
Shipping and
US-008 provider. The system aims to
Delivery
provide a transparent and
comprehensive understanding of
the logistics surrounding the
order.
As a customer, I want to view the
mode of payment and whether
the order has been paid or is
Payment going to be paid once delivered.
US-009
Information This is to remind me the
payment status of the product
which helps especially if I have
other orders coming up.
As an admin, I want to control
and update the order process
(Order verification, placement,
shipment, and packaging). I want
Order
to be informed when the
Admin US-010 processing
package arrives at customer's
panel
place. The system aims to
streamline the backend
operations and enhance
efficiency.
As an admin, I want to
coordinate with delivery service
providers, handing the package
Shipping and and following up on update of
US-011
Delivery delivery. The system aims to
enhance the efficiency and
transparency of the delivery
logistics
Output displlay:
1. Order timeline
2. Order list
3. Order history
4. Expected date of arrival 1 Done
Customer must be able to track order and view
previous purchases made to track customer
activity within the system and serve as reference
for transaction records, and activity logs.
Output display:
1. Price Display
2. Discount Calculation
3. Pricing Updates
1 Done
A customer must view a product or cart, the base
price and any associated discounts or fees should
be clearly displayed. This includes the original
price, discounted price (if applicable), and any
additional fees.
Output:
1. Address Display
2. Delivery Method
3. Shipping Information
4. Delivery Provider 1 Done
System must allow viewing of order, and shipping
address should be clearly displayed. The chosen
delivery method (e.g., standard shipping, express
delivery) should be prominently displayed.
Output:
1. Payment Method Display
2. Payment Status
3. Order Total
1 Done
4. View Receipts
System must include the payment method, status
of the order The total amount paid, including any
applicable taxes and fees.
Output:
1. Order Verification
2. Order Placement
3. Shipment Control
4. Order Status Update
5. Customer Notifications 1 Done
System must be able to review and verify incoming
orders, ensuring that all necessary details are
accurate and complete and allow administrators to
initiate the shipment process for orders, select
shipping methods, and generate shipping labels.
Output:
1. Delivery Updates
2. Customer Communication
3. Package Handling
4. Service Provider Coordination
1 Done
System should have the ability to coordinate with
multiple delivery service providers and to
communicate delivery updates to customers,
providing them with accurate information about
delivery progress.
2
 Output:
As an admin, I want to track
customer orders and ongoing
1. Order Tracking
shipments. I want a list of those
2. Arrival Notification
arriving and those who arrived,
Order 3. List of Arriving orders
US-012 delivery logistics pickup date, 1 Done
Workflow 4. List of Arrived orders
etc. The system aims to
streamline administrative
System should be able to track and monitor
oversight and enhance efficiency
customer orders throughout the order lifecycle,
in order management.
from placement to delivery.