Professional Documents
Culture Documents
TITLE
THE ROLE OF INTERNAL CONTROL SYSTEM ON PROCUREMENT PROCEDURE (CASE
STUDY SAGAL-JET)
By
&
AbdimalikAbdillahi Hussein
A Research Thesis Submitted to the Department of Accounting, Admas University Collage, in Partial
Fulfillment of the Requirements for the Award of Bachelor Degree in Accounting
I
Declaration
We, Abdimalik Abidllahi and Osman Mohaoud , hereby declare that this submission is my own work and
that, to best of our knowledge and belief, it contains no material previously published or written by another
student person or material which has been accepted for the award of any other degree or diploma of the
university or institute of higher learning, except where due to acknowledge has been made in the context and
reference list.
This is to certify that this thesis is to bona-fide work of Abdimalik Abidlahi and Osman Mouhamoud ,
carried out under my supervision .
II
Dedication
The Research is dedicated to our beloved Parents, Kaltuun Abdi Hajji and Hawa Ali Du’ale
III
Approval
This is to certify that thesis entitled “The Role of internal control system on procurement procedure in Sagal
jet Company Hargeisa, Somaliland. Admas University toward partial fulfillment of the requirement for the
award of the Bachelor Degree of Arts in Department of Accounting.
IV
Acknowledgement
In the name of Allah, the most merciful the most gracious, the researcher thanks, Allah the way he has guided
to him and given the ability, the knowledge and the wealth to write this thesis.
This thesis would not have been possible without the guidance and help of several individuals who in one
way or another contributed and extended their valuable assistance in the preparation and completion of this
study.
First and foremost, my utmost gratitude goes to our dear parents Kaltuun Abdi Hajji( Abdimalik’s mother )
and Hawa Ali Du’ale ( Osman’s mother ) who enable us to attend this level of education and it would not
be possible without them .
Secondly, we wish to express my gratitude goes to our supervisor Mr. Shakib Mohamoud Arab, who
contributed and advised us to accomplish our graduation thesis.
Special gratitude is being given to Dean of ICT at Admas University , Mohamoud Hassan Geeldoon (
Osmam’s uncle ) , who financially helped me throughout the process, and Abdirahman Gahnuug Ahmed (
Abdimalik’s cousin ) who encouraged me as well to reach this stage.
Finally , we are thanking to administration and academic staff of Admas University who have taken party the
realization of our primary goals .
V
Contents
TITLE ............................................................................................................................................... I
Declaration ....................................................................................................................................... II
Dedication ....................................................................................................................................... III
Approval .......................................................................................................................................... IV
Name of the External Examine Signature ........................................................................... IV
Acknowledgement ........................................................................................................................... V
List of Tables ................................................................................................................................... X
ABSTRACTS ...................................................................................................................................... XI
CHAPTER ONE .............................................................................................................................. 1
Introduction ...................................................................................................................................... 1
1.1. Background of the Study ................................................................................................. 1
1.2. Statement of the problem ................................................................................................. 3
1.3. Objectives of the study................................................................................................... 4
1.3.1. General objective ....................................................................................................... 4
1.3.2. Specific objectives ...................................................................................................... 4
1.4. Research questions ......................................................................................................... 4
1.5. Scope of the Study .......................................................................................................... 4
1.6. Significance of the study ................................................................................................ 5
1.7. Definition of key words .................................................................................................. 5
CHAPTER TWO ............................................................................................................................. 6
LITERATURE REVIEW ................................................................................................................ 6
2.1. Introduction ..................................................................................................................... 6
2.1.1. Types of internal control ............................................................................................. 6
2.2. Components of internal controlsystem .......................................................................... 7
2.2.1. Components of internal control system ..................................................................... 7
2.2.2. Control Environment ................................................................................................... 7
2.3. Risk Assessment .............................................................................................................. 7
2.4. Control Activities ............................................................................................................. 8
2.5. Information and Communication ................................................................................... 8
2.6. Monitoring ....................................................................................................................... 9
2.7. Roles and Responsibility of Internal Control .................................................................. 9
VI
2.8. Internal Control Evaluation ........................................................................................... 10
2.9. Effectiveness of Internal Control .................................................................................. 10
2.9.1. Value for financial control......................................................................................... 11
2.9.2. Limitations of Internal Controls ................................................................................ 11
2.9.3. Internal audit and its role in an organization ........................................................... 11
2.9.3.1. History of Internal Audit ....................................................................................... 13
2.9.3.2. Empirical review .................................................................................................... 14
2.9.4. Procurement .............................................................................................................. 16
2.9.4.1. The Role of Procurement Risk............................................................................... 17
2.9.4.2. Key Steps for Successful Procurement Management .......................................... 17
2.9.4.3. The Importance of Properly Managing Procurement Processes ......................... 18
2.9.4.4. Procurement Vs Purchasing .................................................................................. 19
2.9.4.5. The Procurement Process ..................................................................................... 19
2.9.4.6. The Purchasing Process ......................................................................................... 20
2.9.4.7. Navigating Procurement and Purchasing Processes ............................................ 21
2.9.4.8. Centralized Procurement ...................................................................................... 21
2.9.4.9. Degree of Centralization of Procurements ........................................................... 22
CHAPTER THREE ....................................................................................................................... 24
Research Methodology .................................................................................................................. 24
3.1. Introduction .................................................................................................................. 24
3.2. Research Design ........................................................................................................... 24
3.3. Research Population .................................................................................................... 24
3.4. Sample size.................................................................................................................... 24
Table 1. Sample Framework .................................................................................................. 25
3.5. Sampling Procedure..................................................................................................... 25
3.6. Research instrument .................................................................................................... 25
3.7. Sources of Data............................................................................................................. 26
3.7.1. Primary Data Sources.............................................................................................. 26
3.7.2. Secondary Data ........................................................................................................ 26
3.8. Validity and reliability of the instruments ................................................................. 26
3.9. Data Collection Instruments ....................................................................................... 26
3.10. Data Analysis and Presentation Tools .................................................................... 27
VII
3.11. Ethical Consideration .............................................................................................. 27
CHAPTER FOUR.......................................................................................................................... 28
ANALYSIS, PRESENTATION AND INTERPRETATION OF THE DATA............................. 28
4. Introduction ...................................................................................................................... 28
4.1. Background Information............................................................................................. 28
4.1.1. Gender....................................................................................................................... 28
4.1.2. Age Group................................................................................................................. 28
4.1.3. Education level ......................................................................................................... 29
4.1.4. Area of Specialization .............................................................................................. 29
4.1.5. Experience in years ( With Sagal Jet only ) ........................................................... 30
4.1.6. Marital Status ............................................................................................................ 30
Section One: opponents of Internal Control.......................................................................... 31
4.2.1. Control Activities ..................................................................................................... 31
4.2.2. Senior managers monitor and review each section’s actual performance against
objectives?................................................................................................................................. 31
4.2.3. Performance reviews are made of specific functions or actives? ......................... 32
4.2.4. The success of all organization services is the degree to which it attains its set
objectives?................................................................................................................................. 32
4.2.5. The attainment of Value for Financial is based on the use of the office resources
in order to achieve its set objectives ....................................................................................... 33
4.2.6. Internal control section carryout regular reviews to ascertain whether the office
achieved value for financial control for all its activities ....................................................... 33
4.2.7. A formal organization-wide objectives are established ........................................ 34
4.2.8. Employees at all levels are represented in establishing the objectives. ............... 34
4.2.9. Planning for future needs is done well in advance of expected needs and
considers various scenarios. .................................................................................................... 35
4.2.10. A process exists to identify and consider the implications of external risk
factors. 35
Section Two: Challenges facing Internal Control System .................................................... 36
Obstacles Facing Internal Control System ............................................................................ 36
4.3.1. Internal control is to help employees have a precise way of doing their job and
to help management easy understanding of what is achieved in the budgeted work so far.
36
4.3.2. A good internal control will further have a positive impact on the shareholders'
confidence on the financial reporting of the company .......................................................... 37
VIII
4.3.3. The management needs to educate the employees about the importance of this
control and to make it an offense to jump or avoid these controls. ..................................... 37
Section Three: Relationship Between internal control and procurement procedure ........ 38
4.4.1. There is relationship between internal control and procurement procedure ..... 38
4.4.2. Internal control contributes procurement procedure .......................................... 38
4.4.3. Procurement procedure is ineffective without strong internal control ............... 39
4.4.4. Does the internal control mechanism in place to make sure that communicated
procurement system corrections are implemented and effective to attain its objectives? 39
CHAPTER FIVE ........................................................................................................................... 41
5. Findings , Conclusion and Recommendation ........................................................................ 41
5.2. Recommendation.......................................................................................................... 43
References ................................................................................................................................. 44
IX
List of Tables
X
ABSTRACTS
Internal control is the most important roots that facilitate the organizations or
institutions to do the daily activities by achieving the basic objectives and goals. The
objective of the study was analyzing how internal control system facilitates on
procurement procedure.
The main objective of this study has been related with the internal control
and procurement procedure system on Sagal jet. Specifically, the study was conducted
to assess the effect of internal control components on procurement procedure on value
for financial control in Sagal jet company, to find out the relationship between internal
control and procurement system in Sagal jet office and to examine challenges facing
internal controls and ways they can be mitigated.
The study employed cross-sectional survey research design.
Pertinent data was gathered using both quantitative and qualitative
approaches through questionnaires and key informant interviews. Questionnaires were
distributed to a sample of randomly selected staff members from the Sagal jet office e.
Key informant interviews were also conducted, by selecting key persons; from the office
itself. The quantitative data was analyzed through descriptive and inferential statistics
by using SPSS results, and presented in tabular form, whereas the qualitative data was
edited and coded.
The analysis and the interpretation were conducted by giving summary,
conclusion and recommendation to the last findings.
Based on its findings, this research recommends that the Sagal jet company should to
develop adequate policies, procedures and manuals, written code of conduct, training
programs, commitment and continuous supervision by management, staff rotations and
external oversight
XI
CHAPTER ONE
Introduction
1.1. Background of the Study
Internal control is argued to be a complex process with regard to both the public and
private sectors, realized by the management and employees of an organization, and
established for the definition of risks and for obtaining reasonable certainty (Mugo, 2011).
The purpose of the internal control is said to be the fact that it supports an organization in
complying with the relevant laws and regulations; meeting its accounting or reporting
obligations; and the achievement of its strategic goals, which include the protection of the
resources of the entity from losses, improper use and damages.
Internal control system is one of the vital processes for assuring achievement of an
organization's objectives in operational effectiveness and efficiency, reliable financial
reporting, and compliance with laws, regulations and policies therefore At the
organizational level, Internal control objectives relate to the reliability of financial
reporting, timely feedback on the achievement of operational or strategic goals, and
compliance with laws and regulations (Anderson, 2008).
At the specific transaction level, internal control refers to the actions taken to achieve a
specific objective (e.g., how to ensure the organization's payments to third parties are for
valid services rendered) internal control procedures.
As NCEDC (2012) stated the corporates operate within the USA like Apple, they
establishing and maintaining effective internal control system over financial reporting,
basis for designing their own auditing procedure for the purpose of expressing their
opinions on finical statements.
1
According to developing countries, the Internal Control System is all the methods and
procedures followed by the management in order to ensure, to a great extent, as much
successful cooperation as possible with the director of the company, the insurance of the
capital, the prevention and the detection of fraud, as well as the early preparation of all the
useful financial information (Meigs, 1984; Papadatou, 2005).
Since 1978 all American listed companies are required to have auditing boards with three
to five independent members. (Autissier, 1998, p.4) By that time internal audit function
has also grown to include “operational” orientation that is “control which functions by
examining and evaluating the adequacy and effectiveness of other controls”
(Ramamoorti, 2003, p.6).
Reding et al (2013) through 2000’s and the beginning of 2010’s internal auditing evolved
around tightened regulations and increased need for regulatory compliance. It was
focusing more on risk management, improvement of business operations and IT and battle
with corruption. This was mainly due to global economic downturn and many corporate
scandals that resulted in new laws and regulations. Continuous and rapid development of
internal auditing over the years has been fueled by globalization, technological
development, e-commerce and growing complexity of organizational structures.
According to Baily et al. (2005), a procurement fundamental rule states that it is paramount
to think in terms of ownership. This is noted to include not only the purchasing price, but
also time and resources that are to be expended in pursuit of ownership. It is further asserted
that understanding the steps involved with procurement enables the determination of the
real cost involved with procuring any good or service.
In addition, Kenya there are many public and private organizations’procurement activities
which are posited to be riddled with neglect, lack of coordination and direction, lack of
open competition and transparency, corruption, and incompetent procurement staff. It is
further alleged that inflexible and bureaucratic procurement systems are largely to blame
2
for unacceptable contract delays, increased costs, potential for manipulation of contract
awards and lack of fair competition (G. Rotich, 2015 ).
However, as we have found reliable members including both customers and employees in
Sagal jet company, there is no strong clear internal control system compared to other
organizations in Somaliland. Unfortunately, there is a lack of local level studies which
shows how this variables effect each other. Thus, SagalJet will be taken as case study since
it is the first digital printing company in Hargeisa Somaliland. The main branch is located
central of Hargeisa Somaliland. Also, Sagal jet improves the advertising system in
Somaliland and it made it one of the well-known companies (Somaliland current, 2016).
In addition to that, internal control has defined that a system of internal control extends
beyond those matters which relate directly to the functions of accounting and the financial
statements. In addition, he notes that internal control is a systematic procedure which will
lead to evaluate the degree of correlation between those established criteria and the real
results of the business (Whittington, 2004).
However, it is worth noting that most units and departments in private organizations have
not fully appreciated the role of internal controls as being one to ensure efficient utilization
of the resources of these institutions.
3
In light of these happening, we as the researchers of this study identified that in Sagal jet
company there is no Internal control system that the company applies and still there is a
lot of complainants about the insufficiency procurement procedure, this information was
provided by on behalf of Sagal Jet during our visit at his office . Thus, the researcher would
answer how Internal control system effects procurement procedure. Therefore, the purpose
of this research is to investigate the relationship between internal control and procurement
procedure case study Sagal jet Hargeisa Somaliland. Finally, when the study solves this
problem and internal control is fixed within Sagal Jet, it will have an opportunity to control
its procurement system as sufficiently and zero complainant related to procurement.
It helps to build on the researchers’ knowledge and understanding of the study variables. It
also help the researchers to gain more skills of conducting research and this was important
to the researchers while in office or pursuing further studies. It also helps the study to
appreciate the concept of internal control over purchase lastly, the study findings will help
to identify and highlight the weaknesses in internal control system on procurement
procedure of Sagal jet company and how influences business success.
Strategy is the way in which company achieves its competitive advantage considering with
change. Organization for Economic and Co-operational Development is an international
organization that works to build better policies for financial management institutions.
5
CHAPTER TWO
LITERATURE REVIEW
2.1. Introduction
Internal control is a widely-used integrated framework which is a process that is affected
by an entity board of directors, management and other personal, designed to provide
reasonable assurance regarding the achievement of objectives in the three categories (a)
Effectiveness and efficiency of operations (b) accuracy and reliability of financial reporting
and (c) compliance with prescribed policies, procedures, laws and regulations (COSO,
1994).
Internal Control objectives are desired goals or conditions for a specific event cycle which,
if achieved, minimize the potential that waste, loss, unauthorized use or misappropriation
will occur. They are conditions which we want the system of internal control to satisfy. For
a control objective to be effective, compliance with it must be measurable and observable.
The control objectives include authorization, completeness, accuracy, validity, physical
safeguards and security, error handling and segregation of duties (Williams, 2000).
6
Preventive – designed to keep errors or irregularities from occurring. It includes
hiring qualified personnel and inventory control systems to predict out-of-stock
items
8
information which should be recorded and communicated to management and other
personnel within the organization (Millichamp, 2002).
ACCA (2005) considers information flow as a process through which the right
organizational members receive the right information at the right time. Here, formal and
informal channels information flows are noted. Formal channels comprises of downward
or top down, upward or bottom up and horizontal or lateral forms. The informal channels
comprises majority grapevine. It is further noted that for information to achieve its intended
purpose, it must be identified, captured, processed and communicated in an authentic,
useful and timely manner. In addition, the information communicated must be reliable,
accurate, complete, specific, understandable, directed to the right people and relevant to
the intended users.
2.6. Monitoring
Internal control systems need to be monitored and assessment of the quality of the system's
performance over time. Ongoing monitoring occurs in the ordinary course of operations,
and includes regular management and supervisory activities, and other actions personnel
take in performing their duties that assess the quality of system performance (Simmons
M.R, 1995).
Managers should promptly evaluate findings from audits and other reviews, including
those showing deficiencies and recommendations reported by auditors and others who
evaluate agencies‟ operations, to determine proper actions in response to findings and
recommendations from audits and reviews (Heald, 2003).
According to Coffin (2003) monitoring entails the activities and procedures designed to
assess the effectiveness of the internal control system in achieving the entity’s financial
reporting objectives. Monitoring activities may be ongoing or may be separate evaluations
and it is important given the complex and dynamic environments faced by most
organizations (Henle, 2005). It seeks to ensure that systems are performing as intended.
However, this is accomplished
9
information used in the internal control system or take other actions needed to affect
control.
The five components of internal control are considered to be the criteria for evaluating a
financial reporting control and the bases for the auditors’ assessment a control risks in term
of; Understanding a client’s financial reporting controls and documenting that
understanding, preliminarily assessing the control risk, and testing the controls, reassessing
control risk, and using that assessment to plan the remainder of the audit work (IFAC,
2012).
Pickett (2010, p. 335) notes that examples may be following: for organizations in the
scandal-ridden industry value adding auditing service will be compliance reviews. For
organizations in quickly growing sectors, value adding will be consulting advice on
programs and projects. For organizations in developing countries it may be building
controls and preventing fraud or corruption. For global organizations it may be
management of the risks and logistics of coordinating information with the head office and
so on.
12
Pitt (2014, p.5) provides yet another categorization of internal audit’s role based on the
type of organization (public or corporate sector) rather than organization’s environment as
Pickett suggested it. For public sector, internal audit’s role will be focused on “efficient
and effective expenditure of public money” (Pitt, 2014, p.5). In the corporate setting,
internal audit’s role will be measured by and will be focused on his ability to satisfy
stakeholders and ensure profit
Additionally, it is suggested by Pitt (2014, p. 13) that understanding strategic priorities
will give insight to the internal auditor of where value can be added. Moreover,
the internal auditor should “strive to meet stakeholder expectations by embedding
performance measurement processes focused on the most efficient and effective use of
limited resources” (Pitt, 2014, p.13).
The subservient internal audit is a source of significant risk to the company. It may result
in fraud, monetary loss, devastate reputation and brand or result in the company’s
collapse. Therefore, it is “essential for the internal audit function to have independent
authority and reporting lines and have adequate access to the audit committee. Internal
audit functions should be well funded, staffed, and trained, with appropriate specialized
skills depending on the nature, size, and complexity of the operating environment of an
organization.” (Ohja, 2012) Internal auditing services provide value altogether if they are
maintained in the high quality. Compliance with professional standards of internal auditing
is a way to provide it.
13
The roots of internal auditing are long and profound, traced to centuries B.C. However, the
birth of modern day internal auditing is perceived by many to happen with the formation
of The Institute of Internal Auditors (IIA). It was established in 1941 in the United States,
with first 24 members. (Reding et al., 2013) IIA’s fast growth, worldwide expansion,
continuous research, and development fueled growth in internal audit profession.
Internal audit function started mainly as protection against fraud and asset loss.
Organizations grew in size and complexity which led to their decentralization.
Management needed to internally evaluate accounting information that was used for
making decisions. They also needed to control efficiency of work and to ensure that no
deceitful actions took place. (Ramamoorti, 2003, p.3).
First companies that realized the potential of internal auditing beyond audit of financial
statements were railroad, defense, and retail industries. Quickly, internal auditing became
a mean to verify all transactions and to summarize business and its activities. In this way
internal audit provided further insights and ensured integrity and objectivity.
(Ramamoorti, 2003, p.3).
Therefore internal audit’s role changed from typical clerical function to a management
practice. It described internal audit as „the activity which independently applies consistent
procedures and inspection standards in order to assess the relevance and performance of
all or part of the actions within the organization, in reference to standards” (Autissier,
1998, p.3).
By 1990’s internal auditors have been performing financial, operational, management and
compliance audit with risk and control based approach. Moreover, internal auditing
function has become “industry based” with internal auditors working within the industry
that they specialize in. In 1999, to include all these changes and expanding roles and
obligations, The Institute of Internal Auditors implemented a new definition of internal
auditing in the form that is known today (Na.theiia.org, 2017).
14
The study tackled the importance of evaluating the effectiveness of internal control system
in government ministries (Units). With particular reference to Benue State ministry of
finance, the study sought to find out the impact of internal control system on the
performance of Benue State ministry of finance. The study found out that Benue State
ministry of finance do prepare annual budget promptly and also have adequate expenditure
tracking to prevent financial recklessness despite the internal challenges experienced like;
poor communication.
Similarly, Vijayakumar and Nagaraja (2012) show concerned that governing bodies of
public sector entities need to ensure effective system of internal control because is one of
the several factors that influence the performance of an organization and it plays a vital
role in achieving management intended objectives that would lead to the successful
operations. A study by Ochoge in Uganda (2011) on internal controls and organizational
performance: a case of Medipont industries limited sought to establish a relationship
between internal control and organizational performance of Medipoint Industries Limited.
It was concluded; the study findings indicated that the internal controls used in Medipoint
Industries Limited were ineffective and unsatisfactory, the level of organizational
performance was found to be inadequate and a significant positive relationship between
internal controls and organizational performance was established to exist. (Weili and Sarah,
2005), conducted a qualitative research on the topic of disclosure of material weakness in
internal control after the Sarbanes-Oxley Act (SOX) of 2002.
15
2.9.4. Procurement
Procurement is one of the key functional areas in an organization. It is a major cost center through
which all materials are been channeled into the company. It is the organizational center that handles
the buying of all materials, exchange of materials with financial resources for further processing.
This process generates additional revenue to the company without compromising the values and
integrity of the company before its customers (Saheed, 2015).
Procurement process has several definitions which are based on the act of buying goods and
services and its preparation and processing based on demand (Saheed, 2015) . Turner (2011)
described procurement as a system or process that supports organization’s total needs for the supply
of goods, services and processes that is required to achieve the goals and task established by the
organization.
2. Stock procurement: in this procurement type, goods are restocked based on threshold
level. There is a minimum level of stock that must be available in storage after the
completion of a production until the next order is received from customers. This
procurement is beneficial because customers demand can be anticipated. However, its
drawback is that the procurement cost may be higher.(Heiserich et al., 2011.)
16
2.9.4.1. The Role of Procurement Risk
Procurement risk refers to those events that may affect the realization of the contractual
performance, and whose occurrence cannot be accurately predicted and influenced by
contracting parties. In large and complex acquisitions, such as the construction of a new
tunnel, risk may refer, among other things, to the discovery of a particularly resistant rock
that needs a specifically designed drilling machine. In less complex procurements, such as
the supply of milk to schools, risk may refer to late deliveries caused by bad weather
conditions, or to the sudden increase in fuel price (that raises the actual delivery cost with
respect to the level estimated by the contractor before the tendering process) (MEF,2006)
.Procurement risk affects actual production costs and it can affect the actual quality of the
performance, be it on-time delivery of ink cartridges of laser printers rather than the
brightness of paper for photocopiers. Most importantly, the buyer and the contractors care
about ‘extreme’ events such as the risk of the contractor default that may disrupt the service
altogether. The degree of fear of (procurement) risk, is also called risk aversion
(MEF,2006)
17
needed. The negotiation process can shed light on potential suppliers’ dependability
and trustworthiness. Take care during this step to clearly communicate your
requirements — delivery timelines, payment details, and so on. Well-thought-out
delivery schedules should be established as well. When all terms are agreed upon,
a contract can be signed(Thomas, 2019 ) .
Control and Delivery — After you enter into a contract with a supplier, it’s up to
your purchasing department to properly control all deliveries and payments.
Regular meetings with vendors, careful delivery tracking, and review of all orders
against established specifications and quality standards are necessary for ensuring
smooth procurement processes. Over time, it may become necessary to makes
changes to procurement contracts as your needs shift (Thomas ).
Measurement and analysis — Finally, the entire procurement process must be
analyzed using an established system of key performance indicators. This will help
in assessing the efficacy, cost efficiency, speed, and overall success of the whole
process. Now is the time to identify any areas for improvement and note any
changes that should be made. This, of course, will help in securing the success of
future projects. Observations should be shared with management or stakeholders
and key findings should be discussed in detail(Thomas,2019)
Maintaining good relationships with your suppliers and staying organized throughout every
step of the procurement process are both crucial to ensure the success of all business
operations, allowing you to meet your specific goals while easily meeting all stakeholder
expectations. In establishing smart procurement processes, companies can avoid costly
downtime while boosting their bottom lines. As technology continues to advance, digital
procurement management techniques are becoming increasingly popular, cutting down on
delays and errors while helping skilled buyers do their jobs more efficiently. Low-cost
computing and data storage systems are reshaping the way companies handle purchasing
and procurement, allowing for more advanced cloud and mobile capabilities, while the
18
Internet of Things (IoT) is rapidly changing the way all company operations are conducted.
For companies looking to stay relevant in today’s shifting landscape, it’s important to stay
abreast of these new technologies and determine the best course of action for your specific
needs (Industry , 2020 )
Although the terms “procurement” and “purchasing” are often used interchangeably, they
actually refer to two different processes, and fully understanding the distinction can have
a huge impact on your bottom line.
According to Industry (2019) Procurement is essentially an umbrella term for the various
processes that are performed to acquire essential goods and services. Rather than being a
simple, straightforward transaction process, procurement involves a wide range of factors
that influence purchasing decisions. It is also deeply connected to many essential aspects
of a business, such as brand identity, long-term goals, and market insights.
Successful procurement strategies are crucial for establishing and cultivating long-term
profit goals, as well as successful partnerships with suppliers and vendors. Some key
procurement processes include:
19
Distilling company requirements into explicit specifications that can be easily
understood by suppliers
Market research
Receiving and assessing quotations and leads
Contract development and management
Supplier relationship management
Falling under the umbrella category of procurement, purchasing is generally defined as the
buying of goods and services. This is often the last step in the overarching procurement
process, the culmination of complex decision-making and analyses already completed
during other procurement operations (Industry, 2019 ) .
According to Thomas (2019 ) procurement is quite complex, dealing with the “big picture,”
the purchasing process is acutely focused on the actionable details of buying goods and
services. The various practices involved in purchasing are less involved than those of the
overall procurement process but are equally important. Key purchasing processes include:
Price negotiation
Order placement
Purchase confirmation
Scheduling of delivery dates
Shipment notification
Invoicing
Vendor payments
Receiving goods
20
Because the most complex details will have already been worked out by the time you get
to the purchasing stage, it’s important to lay out purchasing processes within a simple,
straightforward, and well-thought-out framework. Unlike procurement, purchasing
processes should not be tailored as situations fluctuate but should follow a standardized
practice.
Fully understanding the distinction between procurement and purchasing can mean the
difference between increased revenue and disastrous loss, allowing companies to focus
their efforts on extensive procurement preparation prior to the actual purchasing of
essential goods and services.
By harmonizing procurement processes with purchasing processes, companies can not only
avoid the detrimental effects of unchecked oversights and unforeseen purchasing
complications, but can also help ensure sustainable, long-term success(Industry , 2019 ) .
According to Edgars Kanepejs ,(2018 ) one of definitions for centralization is “the degree
to which authority, responsibility and power are concentrated within an organization
or buying unit. Suppose, in one company different organizational units individually
purchase materials directly from different suppliers. The two types of centralization that
are used by the authors of the reviewed articles are centralization of outgoing orders and
centralization regarding number of suppliers.
Research works that were dedicated to this type of centralization mostly contained
evaluation of risks that were depending on only one supplier. As another structural
organization oriented option, an assessment of exclusion of the procurement functions is
provided; in other words -outsourcing. Outsourcing in the context of purchasing and supply
management refers to transferring tasks, such as order placement and source selection,
outside the boundaries of the firm . Previous studies provide conflicting opinions about
potential benefits of outsourced material procurement functions. Several researchers used
data that predicted that outsourcing of purchasing and supply management is expected to
grow by near future . However, other studies claimed that the costs of procurement were
lower for integrated systems (Edgars Kanepejs , 2018) .
That might be caused by legal regulations, which require that public funds have to be spent
transparently and which necessitates a formal and complex public purchasing process. The
service supply chain differs from a manufacturing supply chain to a certain extent because
a quality product (service) requires a careful coordination of all activities [14]. Service
providers cannot store their products –services in warehouse. They must perform when the
customer is present, very similar to just-in-time production(Edgars Kanepejs , 2018).
22
Manufacturing companies and project based companies have a stronger tendency to
decentralize or more often partially decentralize their purchasing activities. Most
companies use a hybrid system that contains elements of both centralized and decentralized
systems. It is an attempt to obtain benefits from both systems at the same time
excluding drawbacks of both systems(Edgars Kanepejs , 2018).
23
CHAPTER THREE
Research Methodology
3.1. Introduction
Chapter three presents a technique which will be followed in conducting the research. It
deals with the study plan, study populace, the research sample and sampling procedures,
the procedures that will be followed in the data collection, data presentation and
examination of facts.
population
Top management 10 3
Staff members 90 27
Total 100 30
Top managers = 10
100 * 30= 3
Staff members = 40
100 * 30=27
As shown above, the 30 respondents will be selected by using simple random sample
from the 2 different departments of Sagal jet company in Hargeisa Somaliland.
3.5. Sampling Procedure
This study will employ probability and non-probability sampling, in probability sampling
the researcher will use stratified random sampling techniques, under stratified sampling the
population is divided into several subpopulations that are individually more homogeneous
than the total population (the different subpopulations are called ‘strata’) and then the
study will select items from each stratum to constitute a sample. While non-probability
sampling the researcher will be used purposive sampling. In purposive sampling, the
selection of the sample will be based on judgment of the researchers such that will be
selected the key individuals who can give the information required for the study because
of their expert.
3.6. Research instrument
The researcher will employ Questionnaires as an instrument of the study. The
Questionnaires should compose of three parts one for the profile characteristics of the
respondents, another for the IV (Internal Control), and the third for the DV (Procurement
Management)
25
The reason of selecting this instrument is that the questionnaires are the most reliable
instrument to get the necessary information from the respondents without fear or hesitancy.
It is also less costly as compared to other instruments. Each respondent was provided a
chance to express his or her ideas, options, views freely in a provided space without any
undue influence of the researcher.
3.7. Sources of Data
In this research it will employ both primary and secondary data.
3.7.1. Primary Data Sources
The primary data will be used as the major source of data in this study to describe the role
of internal control systems on procumbent procedures in Sagal jet Office in Somaliland.
Data from primary sources will be collected through a questionnaire that will be distributed
to selected employees of the company. In addition to the questionnaire, in-depth interviews
will conducted from key persons; from the employees of Sagal jet Offices, in order to
triangulate the survey result.
3.7.2. Secondary Data
To get sufficient and absolute data concerning the role of internal control system on
procurement procedure in Sagal jet Company in Hargeisa Somaliland. The secondary data
sources of this study will be gathered from different documents mainly on books, the
internet, different reports, manuals and guidelines of the office.
3.8. Validity and reliability of the instruments
The test-retest technique will be used to determine the reliability of the researcher devised
instruments to ten qualified respondents will not be included in the actual study.
If the test is reliable and the trait being measured is stable, the results will be consistent and
essentially the same in both times. Content Validity Index (CVI) will be used to assure
whether the study was valid or not.
26
The researcher shall distribute the questionnaire and interview from the selected
respondents in Sagal jet Company in Hargeisa Somaliland to get more information about
questionnaire and interview.
3.10. Data Analysis and Presentation Tools
In this study, the collection of data will be analyzed using both descriptive and
inferential statistics. In the descriptive statistics, qualitative and quantitative methods
will be used. In the quantitative data, it was presented in tables which was built from
related questions in the sections of the questionnaire.
The analysis software of Excel and SPSS (Statistical Package for Social Sciences) version
20 will be used in this study. On the other hand in the interview part, the qualitative data
will be collected and edited and coded manually. The research findings will organize and
present by use of words, tables, numbers, percentages, charts and graphs.
3.11. Ethical Consideration
To ensure confidentiality of the information provided by the respondents and to ascertain
the practice of ethics in this study, the following activities will be implemented by the
researcher:
Seek permission to adopt the standardized questionnaire and scheduled interview
on the role of internal control system on procurement procedure in Sagal jet
company in Hargeisa Somaliland.
Acknowledge the authors quoted in this study and the author of the standardized
instrument through citations and referencing.
27
CHAPTER FOUR
This table shows, 56.7% of the respondents were male, while the 43.7% of the
respondents were female , thus based on this information male were the majority
participants of the study, in contrast the least participated population of this study were
female.
4.1.2. Age Group
Table 4.2
Frequency Percent Valid Percent Cumulative
Percent
20-29 Years 26 86.7 86.7 86.7
Valid 30-39 Years 4 13.3 13.3 13.3
Total 30 100.0 100.0 100.0
28
This table presents, 86.7% of the respondents were the age group of between 20-
29 years, but only 13.3% of the respondents were the age group between 30-39 years , so
this tells that the majority of the population were the age group between 20-29 years , while
the lowest amount of the participants were the age group between 30-9 years .
As this table illustrates, 90% of the respondents were bachelor’s degree level and
they were the majority of the study participants, while 3.3% of the participants were the
master degree level and they were the lowest number of the participants, but 6.7% of the
respondents were diploma level and they were the second highest amount of participants.
There in , based on this information majority of the participants were bachelor level.
4.1.4. Area of Specialization
Table 4.4
As this table shows, 43% of the respondents have experienced at this organization
between 6-10 years and they were the majority of the study, while 26.7% of the respondents
have experience in less than one years and they were the lowest amount of the respondents,
but 30% of the respondents have experienced around between 1-5 years and they were the
second highest number of the respondents.
As the above table states, 90% of the respondents were single or they did not
married and they were the highest number of the respondents , while the rest 10% of the
30
respondents were married , so based on this information number of single respondents were
greater than number of married respondents, but there was zero participant who either
divorced or widowed
This table shows, 63.3% of the respondents have strongly agreed and they were
the majority of the respondents, while 36% of the respondents have agreed that 36.7% of
the respondents have agreed and they were the lowest number of the respondents.
Therefore, based on this information all staff of the organization are up to date the policies
and procedure of the organization.
4.2.2. Senior managers monitor and review each section’s actual performance
against objectives?
Table 4.8
As this table illustrates, 53.3% of the respondents have strongly agreed this
question and they were the majority number of the respondents, while 3.3% of the
31
respondents have responded not sure and they were the lowest amount of the respondents,
but 43.3% of the respondents have agreed and they were the second highest and lowest
number of the respondents, so based on this information that senior managers of the
organization monitor and review each section’s actual performance against objectives .
This table shows, 50% of the respondents have strongly agreed this question ,
while the rest 50% of the respondents have agreed as well so there is plateau between the
answer of the respondents who have either agreed or strongly agreed ,also there was no
one either who have either disagreed or had not sure , thereby based on this information
performance reviews are made of specific functions at this organization.
4.2.4. The success of all organization services is the degree to which it attains its
set objectives?
Table 4.10
32
This table states, 83.3% of the respondents have strongly agreed this question and
they were the majority, while 16.7 % of the respondents have agreed and they were the
lowest number of the respondents, but no respondents have disagreed or had not sure , thus
base on this information the success of all organization services is the degree to which it
attains its set objectives.
4.2.5. The attainment of Value for Financial is based on the use of the office
resources in order to achieve its set objectives
Table 4.11
According to data illustrated in this table, 50% of the respondents have agreed this
questions and they were the majority number of the respondents, while 6.7% of the
respondents have strongly agreed and they were the lowest number the respondents, but
33/3% of the respondents have not sure while they were the second highest amount of the
respondents, in contrast 10% of the respondents have disagreed , thus based on the above
attainment of the value for financial is based on the use of the office resources in order to
achieve its set objectives .
4.2.6. Internal control section carryout regular reviews to ascertain whether the
office achieved value for financial control for all its activities
Table 4.12
The table shows, 76.7 % of the respondents have strongly agreed with this
question and they were the majority number of the respondents, while rest or 23.3% of the
respondents have strongly have agreed and they were the lowest amount of the respondents
, thus based on this information a formal objectives organization wide objectives are
established.
Table 14
Frequency Percent Valid Percent Cumulative Percent
34
This table presents, 60% of the respondents have agreed this question and they
were the highest amount of the respondents, while 3.3% of the respondents have not sure
and they were the lowest number of the respondents, whereas, 36.7% of the respondents
have strongly agreed and they were the second highest number of the respondents,
therefore based on the above information employees at all levels are represented in
establishing the objectives in Sagal Jet organization.
4.2.9. Planning for future needs is done well in advance of expected needs and
considers various scenarios.
Table 4.15
This table shows, 60% of the respondents have agreed and they were the highest
amount of the respondents, but 3.3% of the respondents have not sure and they were the
lowest amount of the respondents, while 36.7% of the respondents have strongly agreed ,
thus based on this information planning for future needs is done well in advance or
expected needs and considers various scenarios.
4.2.10.A process exists to identify and consider the implications of external
risk factors.
Table 4.16
Frequency Percent Valid Percent Cumulative Percent
35
This table mentions, 40% of the respondents have agreed this question and they were
the majority of the respondents, while 10% of the respondents have not sure and they were
the least number of respondents, but 36.7% of the respondents have strongly agreed and
they were the second highest number , whereas, 13.3% of the respondents have disagreed
and they were the second lowest number of the respondents , so based on this information
there is process exists to identify and consider the implications of external risk factors.
4.3.1. Internal control is to help employees have a precise way of doing their job
and to help management easy understanding of what is achieved in the
budgeted work so far.
Table 4.17
This table shows, 73.3% of the respondents have strongly agreed and they were
the highest amount of the respondents, while 26.7 % of the respondents have agreed and
they were the lowest amount of the respondents, thus based on this information internal
control helps employees have a precise way of doing their job and to help management
easy understanding of what is achieved in the budgeted work so far.
36
4.3.2. A good internal control will further have a positive impact on the
shareholders' confidence on the financial reporting of the company
Table 4.18
4.3.3. The management needs to educate the employees about the importance of
this control and to make it an offense to jump or avoid these controls.
Table 4.19
Frequency Percent Valid Percent Cumulative Percent
This table shows 46.7% of the respondents have agreed this question and they
were the highest amount of the respondents , while 10% of the respondents have not sure
and they were the lowest number of the respondents , while the rest 43% of the respondents
have strongly agreed and they were the second majority number of the respondents, therein
based on this information the management needs to educate the employees about the
importance of this control and to make it an offense to jump or avoid these controls
37
Section Three: Relationship Between internal control and procurement procedure.
.
4.4.1. There is relationship between internal control and procurement procedure
Table 4.21
Frequency Percent Valid Percent Cumulative
Percent
Yes 17 56.7 56.7 56.7
No 10 33.3 33.3 33.3
Valid
Not Sure 3 10.0 10.0 10.0
Total 30 100.0 100.0 100.0
As the table shows, 56.7% of the respondents have responded “yes” and they were
the highest amount of the respondents, while 10% of the respondents have responded “not
sure “ and they were the lowest amount of the respondents , but 33.3% of the respondents
have respondents “no” and they were the second highest amount of the respondents ,
thereby based on this information there is huge relationship between internal control and
procurement procedure
4.4.2. Internal control contributes procurement procedure
Table 4.22
This table shows, 96.7% of the respondents have responded “yes” and they were
the majority of the respondents, while 3.3% of the respondents have responded “no” and
they were the lowest amount of the respondents, so based on this information internal
control contributes procurement procedure and it can contribute Sagal Jet company’s
procurement procedure.
38
4.4.3. Procurement procedure is ineffective without strong internal control
Table 4.23
This table illustrates that 100% of the respondents have responded “yes” , so based
on the above table procurement procedure is ineffective without strong internal control
which means it cannot applied effective procurement without effective internal control.
4.4.4. Does the internal control mechanism in place to make sure that
communicated procurement system corrections are implemented and
effective to attain its objectives?
Table 4.24
This table shows, 96.7% of the respondents have responded “yes” and they were
the majority of the respondents, while rest of the respondents or 3.3% have responded “no”
which means there is internal control system n Sagl Jet company, so based on this Sgal jet
has internal control system
A. Ways can be mitigated challenges of Procurement in Sagal jet.
As a result, according to the survey results the following are the major ways
that challenges can be mitigated.
Developing adequate policies, procedures and manuals pertaining to
internal control should be developed, in order to weaken the
complexities in implementation.
Written code of conduct, so that all staff members and top management
should be in line with the same requirement when it comes to ethical
39
discharge of responsibilities.
Training programs to build the gap in the skill and capacity of staff
members regarding internal control systems.
40
CHAPTER FIVE
41
up to date organization policy and procedures, while senior management is
committed to make performance reviews and analysis are performed and in
turn management does follow up on significant deviations in the operating
results and trends. In addition, the performance reviews are made up of to
specify functions or activities. Furthermore, it seemed that the office staff had
strong believe that the success of the organization depends on an achievement
of value for financial and when set objectives are attained and the importance
of proper usage of these resources in order to achieve objectives. The study
also exposed that the internal control section carryout regular reviews to
ascertain whether the office achieved value for financial for all its objectives
and the formal organizations wide objectives are established.
42
5.2. Recommendation
Based on the findings of the study, the following possible recommendations
are forwarded to improve the internal control system and procurement
procedure in Sagal jet Company:-
43
References
Abdinasir. (2008-2016). Somaliland travel and travel tourism.
Retrieved from www.somalilad.com.
Hevesi. (2002). Internal Control Standards in New York States Government. Retrieved
from www.OSC.ny.US/Audit/Control/Standards.htm.
Kenya.
44
OECD. (2011). Internal Control and Internal Audit. Paris: France.
Whittington. (2004). Principles of Auditing and other Assurance Services. New York.
45