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Enhancement of limit of maximum balance per customer at end of the day from ₹1 lakh to ₹2 lakh – Payments
Banks (PBs)
RBI/2021-22/20
DoR.LIC.REC.5/16.13.218/2021-22

April 8, 2021

Chief Executive Officers of Payments Banks

Dear Sir/Madam,

Enhancement of limit of maximum balance per customer at end of the day from ₹1 lakh to ₹2 lakh – Payments
Banks (PBs)

Please refer to paragraph 3 of Statement on Developmental and Regulatory Policies dated April 7, 2021
(https://m.rbi.org.in/Scripts/BS_PressReleaseDisplay.aspx?prid=51382) on the above subject.

2. In terms of paragraph 4(i) of the ‘Guidelines for Licensing of Payments Banks’ (Licensing Guidelines) dated
November 27, 2014 (https://m.rbi.org.in/Scripts/BS_PressReleaseDisplay.aspx?prid=32615), PBs were
restricted to hold a maximum balance of ₹1 lakh per individual customer at the end of the day. It was also
indicated in the guidelines that after gauging the performance of the PBs, RBI may consider increasing the
maximum balance limit.

3. Considering the progress made by PBs in furthering financial inclusion and with the objective of giving more
flexibility to the PBs, it has been decided to enhance the limit of maximum balance at the end of the day from
₹1 lakh to ₹2 lakh per individual customer of PBs with immediate effect.

4. The other terms and conditions of the Licensing Guidelines remain unchanged.

Yours faithfully

(Prakash Baliarsingh)
Chief General Manager

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