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Name: _________________________________

Encircle the letter of the correct answer:

1. It is use in the airline’s reservation system pertaining 6. This is the agency responsible for regulation of
to the passenger’s specific seat reservation or booking aviation in the Philippines:
details:
a. MIAA
a. Passenger Name Record b. DoTr
b. Record Locator c. CAAP
c. Booking Reference d. Civial Aeronautics Board
d. All of the above
e. None of the above

2. As per the guidelines of airline companies in the 7. All are the major rights of an air passenger according
Philippines (Cebu Pacific Air, Air Asia and PAL), all to the Air Passenger Bill of Rights except one:
items are listed as prohibited in some domestic flights
except one: a. Right to Compensation
b. Right to receive the full value of the service
a. vinegar purchased
b. durian c. Right to be provided with accurate information before
c. chicharon purchase
d. All of the above d. Right to be processed for Check-in
e. None of the above

3. According to Cebu Pacific Air, vinegar is not allowed 8. In case of overbooked flight, the airline company
inside the aircraft primarily because it is: shall look out for volunteers willing to give up their seats
in return of a compensation. How do we call this
a. explosive process?
b. corrosive
c. burning a. Auction System
d. All of the above b. Bargaining System
e. Both A and B c. Random Selection System
d. Purposive Sampling Sytem
4. With the photo below,what does PST mean? 9.Who invented the aeroplane?

a. Orville Wright
b. Wilbur Wright
c. Both A and B
d. None of the Above

a. Philippine Standard Time


b. Pacific Standard Time
c. Presumed Standard Time
d. None of the Above

5. A term in the airline and tourism industry which 10. When we pay for our travel tax, it is further allocated
means “Extras' that form the part of tourists experience to 3 agencies. What are those agencies?
and make them all more comfortable and enjoyable”.
a. TIEZA, DOT, TPB
a. amenity kits b. TIEZA, NCCA, CHED
b. second party services c. TIEZA, NCCA, DOT
c. third party services d. TIEZA, CHED, TPB
d. ancillary services
Kindly write after the number what Terminal Number (according to MIAA’s Facebook Page) is being
asked for the specific airline company and route:

11. PAL (Domestic Flights)


12. Thai Airways (International Flight
13. Royal Air Philippines (Domestic Flight)
14. PAL ( All International Flights)
15. Sunlight Air ( Domestic Flight)

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