1.

CRM circle of success

a. Inquiry
b. Advocacy
c. Conflict resolution
d. All the above

2. Effective cooperation and coordination is the ___________of good teamwork.

a) Hallmark
b) Trademark
c) Identity mark
d) Single mark

3. Identify fatigue hazards within the current flight is called________________

a) Reactive
b) Predictive
c) Proactive
d) Risk Assessment

4. Bio-mathematical models are example for__________

a) Reactive
b) Predictive
c) Proactive
d) Reformative

5. Boarding starts automatically at the scheduled time is called________________

a) Ramp light boarding
b) Red light boarding
c) Brown light boarding
d) Green light boarding

6. ______________flights have the added consequence of crossing multiple time zones.

a) Long-haul
b) Short haul
c) Military
d) None of the above

7. Two of the most common errors made at the inquiry stage results from miscommunication
associated with ___ and ___
a) Complicated and ridiculous
b) Coherence and sense making
c) Obscure and spurious
d) None of the above

8. ____________ Is associated with how well the receiver understands the message
a) Coherence
b) Inquiry
c) Advocacy
d) Conflict resolution

9. The body of the aircraft that spans from nose to tail is called as ____________?
 a) Empennage
b) Fuselage
c) Wing
d) Aileron

10. Airplanes with a single set of wings are referred to as _____________?

a) Biplanes
b) Triplanes
c) Monoplanes
d) Helipads

11. ____________ is a practice of shifting the clock ahead when summer approaches and back
as winter comes back.
a) Universal time coordinated
b) Day Light Saving Time
c) Night Light Saving Time
d) None of the above

12. ____________ Is associated with how well the receiver understands the message
e) Coherence
f) Inquiry
g) Advocacy
h) Conflict resolution

13. Revolves around the same what is right, not who is right.
a) Coherence
b) Inquiry
c) Advocacy
d) Conflict resolution

14. Which among the following is Effective Questioning?

a. Open Questions
b. Closed Questions
c. Probing and prompting
d. All the above
15. __________ are constructed in order to elicit objective answers that are not skewed by
the questioner’s agenda.
a. Open questions
b. Closed Questions
c. Probing and prompting
d. None of the above
16. ____________ are those where the possible answers are restricted or even implied.
a. Open questions
b. Closed questions
c. Probing and prompting
d. None of the above
17. Students should observe appropriate ways of acting and communicating and experience
the positive effects on themselves
a. Effective Questioning
b. Listening
c. Observation of behaviour
d. Role modelling
18. Leadership Skills
a. Regulating Information Flow
b. Directing and Coordinating Crew Activities
c. Motivating Crew Members
d. All the above
19. _______________are large aircraft owned by airline companies and used for making a
profit by carrying cargo or passengers
a. Commercial transport aircraft
b. General Aviation Aircraft
c. Military Aircraft Military
d. All the above

20. The time zone using UTC is denoted as ___________?

a) UTC±00:00
b) UTC±12:00
c) UTC±14:00
d) UTC±24:00

21. UTC is sometimes known as "____________".

a) Coordinated Universal Time
b) Zulu time
c) Greenwich time
d) All the above

22. The ______ provides voice communications between the flight deck and the flight
attendant stations.
a) Cabin interphone system
b) Emergency Locator Transmitter
c) Mega Phone
d) All the above

23. Airport codes are assigned and governed by_________________.

a) IATA resolution 852
b) IATA resolution 899
c) IATA resolution 742
d) IATA resolution 763

24. The IATA code for London's Heathrow Airport is ___________

a) LHR
b) LHA
c) LHH
d) LAH
 25. The ______ provides voice communications between the flight deck and the flight
attendant stations.
e) Cabin interphone system
f) Emergency Locator Transmitter
g) Mega Phone
h) All the above

26. The commercial aircraft which are largest in size are wide-body jets which are also
called
a) Twin-aisle
b) Single-aisle
c) Narrow-aisle
d) None of the above

27. A hands-free mobile communications system can improve _____________?

a) communications in case of an in-flight incident in the cabin, such as a fire,
medical emergency
b) Effective co-ordination between flight crew and cabin crew
c) Facilitating the decision process.
d) All the above

28. _____________ involves determining forecast and actual weather conditions for the

route planned and for selected airfields along the route.
a. Route Selection
b. Chart Preparation
c. Meteorological briefing
d. AIS Briefing

29. Before every flight it is essential for Cabin Crew to participate in the _________?
a. Pre-flight briefing
b. Post - flight briefing
c. Public announcements
d. None of the above

30. . Which among the following is the elements of a pre-flight briefing

a. Crew documentation inspections.
b. Checks to ensure uniform regulations have been adhered to.
c. Paperwork completion.
d. All the above

31. A __________ is an activity involving command and response personnel, taking place
after an incident response.
a. Post incident analysis
b. spot flight briefing
c. Pre-flight briefing
 d. Decent briefing

32. What does a post-flight briefing involve?

a. Discussion
b. Feedback
c. Money
d. All the above
132. The type of food in the flight varies depending upon the ___________ and
_____________?

a. Airline Company
b. Class of travel
c. Both a and b
d. None of the above

133. When an aircraft will do Public Announcements?

a. Boarding
b. Door closure
c. Safety demonstration
e. All the above

134. ___________ is the urgent abandonment of an aircraft utilizing all useable exits.

a. Emergency locator transmitter

b. CPR
c. Heimlich maneuver
d. Emergency Evacuation

135. Expand RFFS.

a. Rescue and Fire Fighting Services

b. Resources For Future
c. Resource and Fire Fighting System
d. None of the above

136. The ______________ is a detailed explanation given before take-off to airline

passengers about the safety features of a commercial aircraft.
a) Pre-flight safety demonstration
b) Pre-flight briefing,
c) In-flight safety demonstration
d) All the above

137.There are several steps that Cabin Crew need to take during Cabin Secure, these
involve:
a) Stowage of bags
b) Seatbelts
c) Overhead lockers
d) All the above

138. Which among the following is the elements of a pre-flight briefing

a. Crew documentation inspections.
b. Checks to ensure uniform regulations have been adhered to.
c. Paperwork completion.
d. All the above
139. The type of food in the flight varies depending upon the ___________ and
_____________?
a. Airline Company
b. Class of travel
c. Both a and b
d. None of the above

140.. When an aircraft will do Public Announcements?

a. Boarding
b. Door closure
c. Safety demonstration
d. All the above