1.

The loss of _________ is the number one cause reported on all human performance
related mishaps
a) Planning
b) Situational Awareness
c) Teamwork
d) All the above

2. Fear of causing hostility by challenging actions are known as

a) Animosity
b) Intimidation
c) Air show syndrome
d) Spectator Syndrome

3. ____________ is required to gain a qualification on the aircraft model that the cabin
crew member will be assigned on
a. Differences’ training;
b. Aircraft visit;
c. Aircraft type training
d. None of the above

4. CART stands for

a. Controller Awareness and Resource Training
b. Controller Aviation and Resource Training
c. Controller Airport and Resource Training
d. Controller Awareness and Rescue Training

5. Over 150 air traffic controllers received ATTE facilitator training

a. in 1992 and 1994
b. in 1992 and 1993
c. in 1990 and 1993
d. in 1990 and 1991

6. Humour is a ________contribution to an efficient and effective control facility

a. Negative
b. Positive
c. Continues
d. Altitude

7. Mentally focusing on an error that was made while the traffic flow continues to move or
build is called__________
a. Emotional jet lag
b. Animosity
c. Airshow Syndrome
d. Spectator Syndrome

8. A leader need not be _______________

a) Competent
b) Good looking

1
 c) Knowledgeable
d) Good decision maker

9. In 1986, the Assembly of the _______________adopted Resolution A26-9 on Flight

Safety and Human Factors
a. IATA
b. AAI
c. ICAO
a) FAA

10. Attention problems that hamper or prevent proper situational awareness is called
a) Task Saturation
b) Attention Threats
c) Distraction
d) Channelized Attention

11. Safety Risk Management is the___________________ of hazards.

a) Identification, and Observation
b) Analysing and Ignoring
c) Identification, Analysis and Examining
d) Identification, Analysis and Elimination

12. The objective of CRM is to;

A Promote and maintain a safe operation at all times;
b) Promote effective and efficient decision making;
c) Mitigate and capture human error;
d) All the above

13. CRM is concerned with the ________ needed to manage resources within an organized
system
a. Cognitive skills c. Both A and B
b. Interpersonal skills d. None of the above

14. Cognitive skills are defined as the

a. Mental process c. Inter process

b. Continuous process d. All the above

15. The loss of _________ is the number one cause reported on all human performance
related mishaps
a. Planning c. Teamwork
b. Situational Awareness d. All the above

16. Which among the following is threats to loss of Situational Awareness?

a. Attention Threats c. Channelized Attention

b. Distraction d. All the above

17. Conflict Resolution is a ____________?

2
 a) Cognitive skill
b) Inter-personal skill
c) Intra-personal skill
d) None of the above

18. _________ refers to placing unnecessary demands on you or crewmembers beyond

known capabilities or limitations
a. Pressing
b. Misdirected peer pressure
c. Multiple technique input
d. Habituation

19. Risk Management is a _____________?

a. Cognitive skill c. Intra-personal skill
b. Inter-personal skill d. None of the above

20. The _________ is based on a comforting premise that one or all of the crewmembers
have the situation under control and are looking out for your best interests.
a. Halo Effect
b. Excessive Professional Deference
c. Intimidation
d. Spectator syndrome

21. Fear of causing hostility by challenging actions are known as

a. Animosity
b. Intimidation
c. Air show syndrome
d. Spectator Syndrome

22. Factors affecting individual performance

a. Lack of communication
b. Complacency
c. Lack of knowledge
d. All the above

23. _________________kind of instructions are a good communication strategy.

a. “Read-back”
b. “Single reading”
c. “No repetency”
d. “Silent reading”

3
24. Identify fatigue hazards by examining the crew is called___________.
a) Reactive
b) Predictive
c) Proactive
d) Risk Assessment

25. ________________defines TEM as “The actions taken by the flight crew to reduce
threats or manage errors”
a) IATA
b) ICAO
c) IOSA
d) AAI

26. Environmental stress can be caused by except_____________.

a) Loud noise
b) Small cockpit space
c) Temperature
d) Cold weather

27. Physiological stress may be caused due to_________

a) Fatigue
b) Loud noise
c) Small cockpit space
d) Temperature

28. Because CRM skills focus primarily on team members understanding and
interpreting their own behaviour and that of others, the skills should be learned an
environment with an __ focus
a) Theoretical
b) Experiential
c) Both a and b
d) None of the above

29. Inquiry a statement is

a) Proposition
b) Optimistic
c) Declarative
d) None of the above

30. ___________is a term which refers to an aircraft that carries passengers and cargo
together.
a) Airliners
b) Aerofoils
c) Aerodrome
d) None of the above

31. General aviation aircraft are often referred to as “______________ ”

a) Military aircraft
b) Commercial transport aircraft

4
 c) Corporate aircraft
d) None of the above

32. The time zone using UTC is denoted as ___________?

a) UTC±00:00
b) UTC±12:00
c) UTC±14:00
d) UTC±24:00

33. Initial training includes:

a. Aviation indoctrination;
b. Duties and responsibilities;
c. Normal, abnormal and emergency procedures;
d. All the above

34. ____________ promotes safe operations and overall crew performance through the
optimum use of available resources including people, procedures and equipment.
a) Human resource management
b) Crew resource management
c) Flight resource management
d) None of the above

35. Situational Awareness is a __________ skill?

a. Cognitive skill
b. Dis-cognitive skill
c. Inter-personal skill
d. Intra-personal skill

36. CRM are not new but have been recognized as ________ since aviation began.
a. ‘Airmanship’,
b. ‘Captaincy’,
c. ‘Crew Co-operation’
d. All the above

37. Which among the following are not interpersonal skills?

a. Communication
b. Situational analysis
c. Group dynamics
d. Leadership

38. Group dynamics is a ___________?

5
 a. Cognitive skill
b. Inter-personal skill
c. Intra-personal skill
d. None of the above

39. Which among the following is not a part of In-flight service?

a) Being helped as much as possible with children, baggage, jackets etc.
b) All the announcements should be clear and audible.
c) Ask for the same thing twice.
d) Assisting and looking after small children whenever possible.

40. EICAS stands for?

a) Engine indicating and cabin alerting service
b) Engine introduction and crew altering system
c) Engine-indicating and crew-alerting system
d) None of the above

41. _____________ Involves identifying all aeronautical information which may affect
the flight.
a) AIS Briefing
b) Meteorological briefing
c) Route Selection
d) Chart Preparation

42. Expand METAR.

a) Meteorological Terminal Air Report
b) Meteorological Transport Aviation Report
c) Meteorological Transmission Air force Report
d) None of the above

43. Expand RVSM?

a. Reduced Vertical Stabilizer Minimal
b. Reduced Vertical Separation Minima
c.Restricted Vertical Standby Measurement
d. None of the above

44. ____________ is required to gain a qualification on the aircraft model that the cabin
crew member will be assigned on
a. Differences’ training;
b. Aircraft visit;
c. Aircraft type training
d. None of the above

45. The purpose of a _______ is to familiarize each cabin crew member with the aircraft
environment and its equipment.
a. Differences training

6
 b. Aircraft type training
c. Initial training
d. Aircraft visit

46. ____________ promotes safe operations and overall crew performance through the
optimum use of available resources including people, procedures and equipment.
a. Human resource management
b. Crew resource management
c. Flight resource management
e) None of the above

47. Situational Awareness is a __________ skill?

a. Cognitive skill
b. Dis-cognitive skill
c. Inter-personal skill
d. Intra-personal skill

48. CRM are not new but have been recognized as ________ since aviation began.
a. ‘Airmanship’,
b. ‘Captaincy’,
c. ‘Crew Co-operation’
d. All the above

49. Which among the following are not interpersonal skills?

a. Communication
b. Situational analysis
c. Group dynamics
d. Leadership

50. Group dynamics is a ___________?

a. Cognitive skill
b. Inter-personal skill
c. Intra-personal skill
d. None of the above

51. Which among the following is Leadership Characteristics?

7
 a. Competence
b. Decisiveness
c. Perseverance
d. All the above

52. “We remind you that this is a non-smoking flight. Smoking is prohibited on the
entire aircraft, including the lavatories” this announcement is made on.
a) Boarding
b) Door closure
c) Safety demonstration
d) Both a and d

53. “Ladies and gentlemen, the Captain has turned off the Fasten Seat Belt sign, and you
may now move around the cabin” this announcement is made on.
a) Take-off/ascent
b) Boarding
c) Door closure
d) Safety demonstration

54. “If you require deplaning assistance, please remain in your seat until all other
passengers have deplaned. One of our crew members will then be pleased to assist
you.” this announcement is made on.
a. Landing
b. Descent/final
c. Take-off/ascent
d. Door closure

55. Two of the most common errors made at the inquiry stage results from
miscommunication associated with ___ and ___
a) Complicated and ridiculous
b) Coherence and sense making
c) Obscure and spurious
d) None of the above

56. ____________ Is associated with how well the receiver understands the message
a) Coherence
b) Inquiry
c) Advocacy
d) Conflict resolution

57. The body of the aircraft that spans from nose to tail is called as ____________?
a) Empennage
b) Fuselage
c) Wing
d) Aileron

58. Airplanes with a single set of wings are referred to as _____________?

a) Biplanes
b) Triplanes

8
 c) Monoplanes
d) Helipads

59. ____________ is a practice of shifting the clock ahead when summer approaches and
back as winter comes back.
a) Universal time coordinated
b) Day Light Saving Time
c) Night Light Saving Time
d) None of the above

60. An_________ is an inflatable device which facilitates the rapid evacuation of an

aircraft.
a) Evacuation Slide
b) Emergency exits
c) Emergency locator transmitter
d) None of the above

61. ___________ is a fire fighting device used to cut away cockpit panels and other
aircraft areas if a fire develops inside them.
a) Life rafts
b) Emergency locator transmitter
c) Crash axe
d) Smoke Hood

62. __________ are kept in the flight deck and/ or in the cabin to protect the user against
heat\fire.
a) Asbestos Gloves
b) Life rafts
c) Life jacket
d) None of the above

63. _________ are intended to protect victims of fire from the effects of smoke
inhalation.
a) Asbestos Gloves
b) Life rafts
c) Crash axe
d) Smoke hood

64. ____________is a medical technique for reviving someonewhose heart has

stopped beating by pressing on their chest and breathing in to their mouth. 
a) CPR
b) Heimlich maneuver
c) AED
d) None of the above

65. ____________ a history professor at Albright College who wrote about the history of
airline meals, said that the higher altitudes alter the taste of the food and the function
of the taste buds.
a) Herzberg
b) Guillaume de Syon

9
 c) Michel porter
d) Edwin

66. A __________ is a systematic approach to managing safety, including the necessary

organizational structures, accountabilities, policies and procedures.
a) Safety Management System
b) Managerial Information System.
c) Organization management System
d) None of the above

67. The _______________provides regulatory guidance for ATC crewmembers authority

and leadership
a) Air Force
b) Air Authority
c) IATA
d) ICAO

68. The heart of CRM is effective _____________

a) Leadership
b) Personality
c) Attitude
d) Training

69. _____________student on a cross-country check-ride was told by the tower to

“continue holding short of the runway”
a) T-38
b) T-28
c) T-48
d) T-88

70. Attention problems that hamper or prevent proper situational awareness is called
e) Task Saturation
f) Attention Threats
g) Distraction
h) Channelized Attention

71. ____________is the interruption of conscious attention to a task by a non-task related

cue
a) Distraction
b) Task Saturation
c) Attention Threats
d) None of the above

72. __________ is the adaptation and subsequent inattention to a cue or warning sign.
a) Inattention
b) Channelized Attention
c) Habituation

10
 d) Pressing

73. _____________refers to placing unnecessary demands on you or crewmembers beyond

known capabilities or limitations
a) Pressing
b) peer pressure
c) Multiple technique input
d) Habituation

74. The biggest enemy of effective communication is the ___________of it

a) Over confidence
b) Illusion
c) Less knowledge
d) Language barrier

11
75. SMS stands for____________________
a) Short Management System
b) Safety Message System
c) Safety Management System
d) Short Message Service

76. Safety Risk Management is the___________________ of hazards.

e) Identification, and Observation
f) Analysing and Ignoring
g) Identification, Analysis and Examining
h) Identification, Analysis and Elimination

77. _________________kind of instructions are a good communication strategy.

a) “Read-back”
b) “Single reading”
c) “No repetency”
d) “Silent reading”

78. _________ refers to placing unnecessary demands on you or crewmembers beyond

known capabilities or limitations
a) Pressing
b) Misdirected peer pressure
c) Multiple technique input
d) Habituation

79. The _________ is based on a comforting premise that one or all of the crewmembers
have the situation under control and are looking out for your best interests.
a) Halo Effect
b) Excessive Professional Deference
c) Intimidation
d) Spectator syndrome

80. A familiarization flight is also referred to as “____________”.

a) Crew indoctrination
b) In flight indoctrination
c) Line indoctrination
d) None of the above

81. In which year Seattle ARTCC began a program called CART

a) 1986
b) 2012
c) 1930
d) 1988
82. “I’ve done or seen these a hundred times....”
is an example for___________
a) Situational Awareness
b) Halo effect
c) Complacency
d) Attitude

12
 83. Leaders have a high level of physical and mental
a) Stamina
b) Strategy
c) Capacity
d) Awareness

84. “I’ve heard this guy is really good” “Everyone says this guy is the best” is examples
for____________
a. Concentration effect
b. Halo Effect
c. Attitude effect
d. Spectator Syndrome

85. The _______________provides regulatory guidance for ATC crewmembers authority and
leadership
a. Air Force
b. Air Authority
c. IATA
d. ICAO

86. The heart of CRM is effective _____________

a. Leadership
b. Personality
c. Attitude
d. Training

87. ____________is the interruption of conscious attention to a task by a non-task related cue
a. Distraction
b. Task Saturation
c. Attention Threats
d. None of the above

88. __________ is the adaptation and subsequent inattention to a cue or warning sign.
a. Inattention
b. Channelized Attention
c. Habituation
d. Pressing

89. Effective cooperation and coordination is the ___________of good teamwork.

a) Hallmark
b) Trademark
c) Identity mark
d) Single mark

90. Crossing multiple time zones is called _________________

a. Jet lag
b. Emotional jag
c. Workload intensity
d. Cumulative sleep

13
91. Identify fatigue hazards by examining the crew is called___________.
e) Reactive
f) Predictive
g) Proactive
h) Risk Assessment

92. Bio-mathematical models are example for__________

a. Reactive
b. Predictive
c. Proactive
d. Reformative

93. ______________________essential factors to combat fatigue.

a) Food and walk
b) Watching movie
c) Keeping busy
d) Sleep and rest

94. ____________ of stress can negatively impact one's health.

a. Chronic levels
b. Acute levels
c. Reactive levels
d. None of the above

95. Physiological stress may be caused due to_________

e) Fatigue
f) Loud noise
g) Small cockpit space
h) Temperature

96. Boarding starts automatically at the scheduled time is called________________

a) Ramp light boarding
b) Red light boarding
c) Brown light boarding
d) Green light boarding

97. ______________flights have the added consequence of crossing multiple time zones.
a) Long-haul
b) Short haul
c) Military
d) None of the above

98. The use of ___ and procedures reduce cognitive processing during periods of high stress
a. Checklist
b. Safety card
c. Documents

14
 d. All the above

99. Inquiry a statement is

e) Proposition
f) Optimistic
g) Declarative
h) None of the above

100. CRM circle of success

a. Inquiry
b. Advocacy
c. Conflict resolution
d. All the above

101. Effective cooperation and coordination is the ___________of good teamwork.

e) Hallmark
f) Trademark
g) Identity mark
h) Single mark

102. Identify fatigue hazards within the current flight is called________________

a) Reactive
b) Predictive
c) Proactive
d) Risk Assessment

103. Bio-mathematical models are example for__________

a) Reactive
b) Predictive
c) Proactive
d) Reformative

104. Boarding starts automatically at the scheduled time is called________________

e) Ramp light boarding
f) Red light boarding
g) Brown light boarding
h) Green light boarding

105. ______________flights have the added consequence of crossing multiple time zones.
e) Long-haul
f) Short haul
g) Military
h) None of the above

106. Two of the most common errors made at the inquiry stage results from
miscommunication associated with ___ and ___
e) Complicated and ridiculous
f) Coherence and sense making

15
 g) Obscure and spurious
h) None of the above

107. ____________ Is associated with how well the receiver understands the message
e) Coherence
f) Inquiry
g) Advocacy
h) Conflict resolution

108. The body of the aircraft that spans from nose to tail is called as ____________?
e) Empennage
f) Fuselage
g) Wing
h) Aileron

109. Airplanes with a single set of wings are referred to as _____________?

e) Biplanes
f) Triplanes
g) Monoplanes
h) Helipads

110. ____________ is a practice of shifting the clock ahead when summer approaches and
back as winter comes back.
e) Universal time coordinated
f) Day Light Saving Time
g) Night Light Saving Time
h) None of the above

111. ____________ Is associated with how well the receiver understands the message
i) Coherence
j) Inquiry
k) Advocacy
l) Conflict resolution

112. Revolves around the same what is right, not who is right.
a) Coherence
b) Inquiry
c) Advocacy
d) Conflict resolution

113. Which among the following is Effective Questioning?

a. Open Questions
b. Closed Questions
c. Probing and prompting
d. All the above

114. __________ are constructed in order to elicit objective answers that are not skewed
by the questioner’s agenda.

16
 a. Open questions
b. Closed Questions
c. Probing and prompting
d. None of the above

115. ____________ are those where the possible answers are restricted or even implied.
a. Open questions
b. Closed questions
c. Probing and prompting
d. None of the above

116. Students should observe appropriate ways of acting and communicating and
experience the positive effects on themselves
a. Effective Questioning
b. Listening
c. Observation of behaviour
d. Role modelling

117. Leadership Skills

a. Regulating Information Flow
b. Directing and Coordinating Crew Activities
c. Motivating Crew Members
d. All the above
118. _______________are large aircraft owned by airline companies and used for making
a profit by carrying cargo or passengers
a. Commercial transport aircraft
b. General Aviation Aircraft
c. Military Aircraft Military
d. All the above

119. The time zone using UTC is denoted as ___________?

e) UTC±00:00
f) UTC±12:00
g) UTC±14:00
h) UTC±24:00

120. UTC is sometimes known as "____________".

a) Coordinated Universal Time
b) Zulu time
c) Greenwich time
d) All the above

121. The ______ provides voice communications between the flight deck and the flight
attendant stations.
a) Cabin interphone system
b) Emergency Locator Transmitter
c) Mega Phone
d) All the above

17
122. Airport codes are assigned and governed by_________________.
a) IATA resolution 852
b) IATA resolution 899
c) IATA resolution 742
d) IATA resolution 763

123. The IATA code for London's Heathrow Airport is ___________

a) LHR
b) LHA
c) LHH
d) LAH

124. The ______ provides voice communications between the flight deck and the flight
attendant stations.
e) Cabin interphone system
f) Emergency Locator Transmitter
g) Mega Phone
h) All the above

125. The commercial aircraft which are largest in size are wide-body jets which are also
called
a) Twin-aisle
b) Single-aisle
c) Narrow-aisle
d) None of the above

126. A hands-free mobile communications system can improve _____________?

a) communications in case of an in-flight incident in the cabin, such as a fire,
medical emergency
b) Effective co-ordination between flight crew and cabin crew
c) Facilitating the decision process.
d) All the above

127. _____________ involves determining forecast and actual weather conditions for the

route planned and for selected airfields along the route.
a. Route Selection
b. Chart Preparation
c. Meteorological briefing
d. AIS Briefing

128. Before every flight it is essential for Cabin Crew to participate in the _________?
a. Pre-flight briefing
b. Post - flight briefing
c. Public announcements
d. None of the above

129. . Which among the following is the elements of a pre-flight briefing

18
 a. Crew documentation inspections.
b. Checks to ensure uniform regulations have been adhered to.
c. Paperwork completion.
d. All the above

130. A __________ is an activity involving command and response personnel, taking

place after an incident response.
a. Post incident analysis
b. sPost flight briefing
c. Pre flight briefing
d. Decent briefing

131. What does a post-flight briefing involve?

a. Discussion
b. Feedback
c. Money
d. All the above

19
132. The type of food in the flight varies depending upon the ___________ and
_____________?

a. Airline Company
b. Class of travel
c. Both a and b
d. None of the above

133. When an aircraft will do Public Announcements?

a. Boarding
b. Door closure
c. Safety demonstration
e. All the above

134. ___________ is the urgent abandonment of an aircraft utilizing all useable exits.

a. Emergency locator transmitter

b. CPR
c. Heimlich maneuver
d. Emergency Evacuation

135. Expand RFFS.

a. Rescue and Fire Fighting Services

b. Resources For Future
c. Resource and Fire Fighting System
d. None of the above

136. The ______________ is a detailed explanation given before take-off to airline

passengers about the safety features of a commercial aircraft.
a) Pre-flight safety demonstration
b) Pre-flight briefing,
c) In-flight safety demonstration
d) All the above

137.There are several steps that Cabin Crew need to take during Cabin Secure, these
involve:
a) Stowage of bags
b) Seatbelts
c) Overhead lockers
d) All the above

138. Which among the following is the elements of a pre-flight briefing

a. Crew documentation inspections.

20
b. Checks to ensure uniform regulations have been adhered to.
c. Paperwork completion.
d. All the above

21
 139. The type of food in the flight varies depending upon the ___________ and
_____________?
a. Airline Company
b. Class of travel
c. Both a and b
d. None of the above

140.. When an aircraft will do Public Announcements?

a. Boarding
b. Door closure
c. Safety demonstration
d. All the above

141. ___________ is the urgent abandonment of an aircraft utilizing all useable exits.
a. Emergency locator transmitter
b. CPR
c. Heimlich maneuver
d. Emergency Evacuation

142. Expand RFFS.
a. Rescue and Fire Fighting Services
b. Resources For Future
c. Resource and Fire Fighting System
d. None of the above

143Which is the AIRIMP code for LEGL

a. Left Leg-in cast
b. Right leg-in cast
c. Both Legs in cast
d. None of the above

145. Expand ELT’s

a. Emergency Locator Transmitters
b. Evacuation Location Transmitter
c. Evacuation Locator Transformer
d. Emergency Location Transformer

146. _______ is fitted to the aisle floor, sides of seats, emergency exits, etc. to enable
passengers to check the exits in an emergency evacuation at night or when the cabin is
filled with smoke.
ii. Emergency locator transmitter
iii. Emergency exits
iv. Emergency Escape Path Light
v. None of the above

147. When the aircraft is forced to make a landing due to technical problems it is
called as?
a. Precautionary landing
22
 b. Ditching
c. Go-around
d. Forced landing

148. _________ is the same as a forced landing, only on water.

a. Precautionary landing
b. Ditching
c. Go-around
d. Forced landing

149. ________ is the description given to the act of aborting a landing attempt.
a. Precautionary landing
b. Ditching
c. Go-around
d. Forced landing

150. AED is an abbreviation for 

a. Automated external defibrillator
b. Automatic external debriefed
c. Automation external decompressed
d. None of the above

151. Humour is a ________contribution to an efficient and effective control facility

a. Negative
b. Positive
c. Continues
d. Altitude

152. Mentally focusing on an error that was made while the traffic flow continues
to move or build is called__________
a. Emotional jet lag
b. Animosity
c. Air show Syndrome
d. Spectator Syndrome

153. A leader need not be _______________

a. Competent
b. Good looking
c. Knowledgeable
d. Good decision maker

154. In 1986, the Assembly of the _______________adopted Resolution A26-9 on

Flight Safety and Human Factors
a. IATA
b. AAI
c. ICAO
d. FAA

155. Attention problems that hamper or prevent proper situational awareness is

called
23
a. Task Saturation
b. Attention Threats
c. Distraction
i) Channelized Attention

156. An integral part of CRM, ___________is the promotion of safe operations.

a) Trade and efficiency management
b) Transmission electron microscopy
c) Threat and Error Management
d) Team error management

157. When people are suffering from fatigue, their ability to carry out tasks can
be__________________________.
a) Observed
b) Neglected
c) Improved
d) Impaired

158. ______________________essential factors to combat fatigue.

e) Food and walk
f) Watching movie
g) Keeping busy
h) Sleep and rest

159. ____________ of stress can negatively impact one's health.

a) Chronic levels
b) Acute levels
c) Reactive levels
d) None of the above

160. __________ is defined as a lack of oxygen in the body tissues.

a. Hypoxia
b. AED
c. CPR
d. Heimlich maneuver

161. Humour is a ________contribution to an efficient and effective control facility

a) Negative
b) Positive
c) Continues
d) Altitude

162. Mentally focusing on an error that was made while the traffic flow continues
to move or build is called__________
a) Emotional jet lag
b) Animosity
c) Air show Syndrome
d) Spectator Syndrome

24
163. A leader need not be _______________
e) Competent
f) Good looking
g) Knowledgeable
h) Good decision maker

164. In 1986, the Assembly of the _______________adopted Resolution A26-9 on

Flight Safety and Human Factors
b) IATA
c) AAI
d) ICAO
e) FAA

165. Attention problems that hamper or prevent proper situational awareness is

called
j) Task Saturation
k) Attention Threats
l) Distraction
m) Channelized Attention

25