The user received an error when trying to access their Australian Taxation Office (ATO) account through myGov. The error message stated that the account details provided did not match what was used to originally authenticate the myGov account. The user is instructed to return to the myGov website and try re-authenticating with the correct account details, or check the ATO troubleshooting page for assistance.
The user received an error when trying to access their Australian Taxation Office (ATO) account through myGov. The error message stated that the account details provided did not match what was used to originally authenticate the myGov account. The user is instructed to return to the myGov website and try re-authenticating with the correct account details, or check the ATO troubleshooting page for assistance.
The user received an error when trying to access their Australian Taxation Office (ATO) account through myGov. The error message stated that the account details provided did not match what was used to originally authenticate the myGov account. The user is instructed to return to the myGov website and try re-authenticating with the correct account details, or check the ATO troubleshooting page for assistance.
The Australian Taxation Office (ATO) is unable to verify your identity because the myGov account details you provided are different from the account you used to authenticate.
Return to myGov (https://my.gov.au/) and try again, or
Refer to Troubleshooting for Individuals (https://www.ato.gov.au/atoo_iasfaq) for assistance or contact us (https://www.ato.gov.au/atoo_iascontact).