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QUESTIONNAIRE CRITERIA SCORE WEIGHTED SCOR
SCORING SUMMARY 9 20 40 60 BO 100
Click on the chart bar DIRECTION 0 ow
for
Directior/Execution/Results 44.5 Defined its °
toview the score by
question,
Has Defined And. °
‘The weighted scores,
calculated ona Has Researched .. °
rraximum of 100 points,
distributed to Direction Has Developed .. °
for 20 points, Execution
and Results each for 40 Has Designed Anw °
points. Thisis in line
with the scoring matrix Has Embedded Aw. °
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Has Created The °
Has Understood .. o
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EXECUTION 0 0
Has Built Sustat... °
Has Attracted, E.. o
Has Identified T.. °
OVERALL ScoRE
hitpsiiasssssbase.cigtalafgm.com/assessmentquestionnare-2020Vfeedaack-report 183112122, 5.42 PM
CRITERIA 0 20
Has Established,
Has Segmented I.
Has Developed T..
Has Expressed It
Has Implement
Has Defined & I.
Has Used The Pe...
Has Identified T.
Has Provided Th.
Has Ensured It H.
Has Identified A..
RESULTS.
A Set Of Stakeh.
Positive Trends ..
A Set OF Result:
Has Measured, A..
Has Used, And C.
Positive Trends ..
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60
‘Questionnaire | EFOM Assess Base
0
100
OVERALL SCORE
0
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SCORE WEIGHTED SCOR
26112722, 5.42 PM
‘Questionnaire | EFOM Assess Base
EE RATIONALE
DIRECTION
Has defined its Purpose. The Purpose inspires its stakeholders
Has defined and understood stakeholder needs and identified who is Key to helping
the organisation succeed
Has researched and understoad the ecosystem including Megatrends and United
Nations Sustainable Development Goals
Has developed a strategy that identifies performance targets and transformation
initiatives
Has designed and implemented governance and performance management system
that aligns with its aspiration and addresses the Strategy
Has embedded and nurtured a winning organisational culture built on an alignment
with how its People demonstrate the desired behaviours
Has created the conditions for realising change where success is the norm
Has understood the importance and benefits of having a focus on creativity,
innovation and disruptive thinking, driven by ambitious goals & targets
Has invested in making sure its Purpose, Vision and Strategy are communicated
effectively to Key Stakeholders and how they contribute
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as112722, 5.42 PM
‘Questionnaire | EFOM Assess Base
EEE RATIONALE
EXECUTION
Has built sustainable relationships with its’ customers, segmented appropriately
Has attracted, engaged, developed and retained its’ people including an
understanding of their evolvingneeds and expectations
Has identified the Key Business and Governing Stakeholders that have financial, legal
and general interest in their organisation and understands their expectations
Has established, developed and maintained a relationship with its Key Stakeholders in
its society for mutual benefit
Has segmented its Key Partners and Suppliers in line with its Purpose, Vision and
Strategy
Has developed the portfolio of its products, services and solutions in line with its
Purpose, Vision and Strategy
Has expressed its value propositions into attractive and engaging messages that are
communicated to existing and potential customers
Has implemented effective and efficient ways to create value, including making sure it,
can consistently deliver on its purpose and value propositions
Has defined & implemented the overall experience including timely feedback systems
‘to improve the different phases of value creation
Has used the performance management system to ensure a coherent link between its
Purpose, Strategy, Sustainable Value Creation objectives and Results
Has identified the transformation and change needs, taking into account its Purpose,
Strategy and Sustainable Value Creation objectives and Results
Has provided the capabilities, resources and tools to develop and sustain creativity,
innovation and disruptive thinking
Has ensured it has identified the data needed to support its transformation plans as
well as managing the products, services and solutions it currently offers
Has identified and managed responsibly the critical assets and resources that are vital
for its ongoing Strategic, Performance and Transformation needs
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ST RATIONALE
RESULTS
Aset of Stakeholder Perceptions and Performance Results have been identified and
reviewed and improved over time.
Positive trends or sustained outstanding Perception Results have been achieved
Aset of results that clearly link to the Purpose, Vision & Strategy of the organisation
have been identified and these continue to be reviewed and improved over time
Has measured, and continues to measure, the impact on performance of its
transformation activities
Has used, and continues to use, data, and other insights, to predict future
performance
Positive trends or sustained outstanding performance over the strategic period/cycle
have been achieved
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