Primary Centre Accreditation Guidance

IWCF Operations Limited

Primary Centre
Accreditation
Guidance

Name Function Signature Date

Jodie Kelly Author Signed on Original 05/05/2020
Sarah Lauenstein Reviewer Signed on Original 05/05/2020
Joanna Taylor Approver Signed on Original 05/05/2020

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 Primary Centre Accreditation Guidance

Contents
1. Purpose ..................................................................................................................... 5
2. Scope ........................................................................................................................ 5
3. How to apply.............................................................................................................. 5
4. Primary Centre Application Evidence ......................................................................... 5
4.1. Centre Details ............................................................................................................ 5
4.2. Time Zone .................................................................................................... 6
4.3. FORUM Users.............................................................................................. 6
5. Physical Resources ................................................................................................... 6
5.1. Building floor plan ...................................................................................................... 6
Evidence Required – Building floor plan ................................................................. 7
5.2. Telephone .................................................................................................... 7
5.3. Scanner and Printer ..................................................................................... 7
Evidence Required – Photograph ........................................................................... 7
5.4. Invigilator desk ............................................................................................. 7
5.5. Invigilator device (laptop or desktop) ............................................................ 7
5.6. Candidate Device ......................................................................................... 7
5.7. Software and internet requirements .............................................................. 8
5.8. Virus Protection ............................................................................................ 9
Evidence Required – Signed confirmation .............................................................. 9
5.9. USB (Universal Serial Bus) Compatible........................................................ 9
Evidence Required – Signed confirmation .............................................................. 9
5.10. Ventilation, Heating and Lighting .............................................................. 9
Evidence Required – Photograph ........................................................................... 9
5.11. Training Room Details .............................................................................. 9
Evidence Required – Photograph ........................................................................... 9
5.12. Assessment Room Details ........................................................................ 9
5.12.1. Digital Assessment Room ........................................................................ 9
5.12.2. Written Assessment Room ..................................................................... 10
5.13. Seating arrangement .............................................................................. 10
5.14. Simulator and Simulator Room Details ................................................... 10
Evidence Required – Photograph of simulator room set up and completed
Simulator Model Checklist. ................................................................................... 11
5.15. Notice to Candidates and Notice to Assessors........................................ 11
Evidence Required – Photograph of the notices displayed in the simulator room . 11
6. Management Resources.......................................................................................... 11
6.1. Technical Support ...................................................................................... 11
Evidence Required – Procedure ........................................................................... 11
6.2. Safety of delegates at the centre ................................................................ 11
Evidence Required – All safety procedures at the centre and safety induction ..... 11
6.3. Candidates Course Feedback .................................................................... 12
Evidence Required – Feedback form and procedure ............................................ 12
6.4. Instructor/Practical Assessor Feedback...................................................... 12
Evidence Required – Feedback form and procedure ............................................ 12
6.5. Document Retention................................................................................... 12
Evidence Required – Photograph of the secure storage ....................................... 12
6.6. Candidate Complaints Procedure ............................................................... 12
Evidence Required – Procedure ........................................................................... 12
7. Staff Resources ....................................................................................................... 12
7.1. Instructors and Practical Assessors ......................................................................... 13
Evidence Required – Instructor and/or Practical Assessor Application Forms ...... 13
8. Course Materials ..................................................................................................... 13
8.1. Course Details ......................................................................................................... 13

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8.2. Course Outline......................................................................................................... 13

8.3. Lesson plans ........................................................................................................... 13
8.4. Syllabus Cross Reference Forms ............................................................................ 14
8.5. Course Materials ..................................................................................................... 14
9. Assessment Centre Declaration .............................................................................. 14
10. Document Reference ............................................................................................... 15
11. Appendix 1 – Assessment Room Seating Arrangement........................................... 16
FRONT OF THE ASSESSMENT ROOM .............................................................. 16

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 Primary Centre Accreditation Guidance

Date Version Document Changes

Number
01/02/2017 1.0 Initial draft
05/05/2020 2.0 Reviewed and removed
outdated information.
Multiple changes to align
with the Virtual Classroom
requirements.

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 Primary Centre Accreditation Guidance

1. Purpose

The purpose of this document is to provide guidance to applicant-centres who

apply for IWCF primary centre accreditation. The document is also designed to
provide guidance to primary centres who want to make an amendment to their
existing centre accreditation. This guidance document provides detailed
information on each accreditation requirement.

2. Scope

This document applies to all applicant-centres applying for accreditation to deliver and
administer IWCF programmes of training and assessment, and existing IWCF primary
centres seeking to maintain accreditation.

3. How to apply

To apply for primary centre accreditation, the Primary Centre Accreditation

Application must be fully completed and returned to accreditation@iwcf.org along
with all supporting evidence.

The Primary Centre Accreditation Application can be downloaded from the

IWCF website www.iwcf.org.

Please allow 20 working days for the initial review of the application and
supporting evidence. When submitting the application please ensure all evidence
requested is provided. Failure to provide the requested evidence may result in
delays in the application review process.

4. Primary Centre Application Evidence

The evidence requested as part of the application process is needed to demonstrate

that the applicant-centre has all physical resources, management resources, course
materials and staff resources needed to deliver and administer the IWCF programmes
of training and assessment. All requested evidence must be returned with the
application, this can include but is not limited to.
• Floor Plans
• Photographs
• Procedures
• Signed Confirmations
The accreditation requirements captured in the Primary Centre Accreditation
Application are detailed below and accompanied by guidance on what evidence
is needed to achieve accreditation.

4.1. Centre Details

These sections of the application form must be fully completed with the details of
the applicant- centre. The application type for new primary centre accreditation will
be ‘New Application’.

If an accredited primary centre need to make an amendment to their existing

accreditation, for example adding an assessment room or new simulator to their
centre, they must confirm the type of amendment by ticking the corresponding box.

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4.2. Time Zone

It is important that details of the applicant-centres time zone are captured accurately in
the application form. The time zone will determine the geographical region for any
online assessments.
Inaccuracies in this information will impact the candidate’s ability to start the online
assessment at the correct time.

4.3. FORUM Users

FORUM Users are appointed by the centre. Details of each User must be captured in
section 3 of the Primary Centre Accreditation Application.

FORUM Users fall into four categories:

1. Centre Manager – has full access rights to the centre record in FORUM and will
automatically be appointed as an authorised signatory.

2. Local Contact – is the contact person at the centre. The local contact has access to
FORUM and the ability to schedule courses and assessments. The local contact is not
automatically registered as an authorised signatory. If a local contact is to be appointed
as an authorised signatory this must be captured on the application form.

3. Centre Scheduler – has access to FORUM and the ability to schedule courses and
assessments. Schedulers are not automatically registered as authorised signatories.
If a scheduler is to be appointed as an authorised signatory this must be captured on
the application form.

4. Centre Administrator – has full access rights to the centre record in FORUM and will
automatically be appointed as an authorised signatory.

Authorised signatories have the ability to sign-off the centres course schedules in
FORUM and any other documentation related to accreditation.

Any FORUM Users who are associated to a primary centre will automatically be
linked to any secondary or temporary centres associated to the primary centre.

5. Physical Resources

5.1. Building floor plan

The building floor plan must show the layout of all rooms within the centre building
including.

• Exits
• Toilets
• Break Rooms
• Classrooms
• Written Assessment Rooms
• Online Assessment Rooms
• Simulator Rooms (where applicable)

The dimensions and room reference of the assessment, classrooms and simulator
rooms should be clearly annotated on the floor plan.

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Evidence Required – Building floor plan

5.2. Telephone

A telephone must be available in the assessment room for the invigilator to use. The
invigilator must be able to contact VICTVS directly should they encounter any problems with
administering the online assessment.

Evidence Required - Photograph of the assessment room set-up for online assessment
and application confirmation.

5.3. Scanner and Printer

A scanner and printer must be available at the centre. The practical assessment
documentation will need to be scanned and uploaded to FORUM following any
practical assessments. The printer must be available to the invigilator in the event the
invigilator needs to print IWCF documentation.

It is the centres responsibility to print off the Formula Sheets and Blank Kill Sheets for
the written/ online assessments.

Evidence Required – Photograph

5.4. Invigilator desk

A desk must be available for the invigilator and should be positioned so they can clearly see
communication between candidates and use of unauthorised materials. There must be
adequate space around desks to allow the invigilator the ability to comfortably walk around
the room.

Evidence Required – Photograph

5.5. Invigilator device (laptop or desktop)

A device must be available in the assessment room for the invigilator to use. The invigilator
is responsible for initiating each scheduled assessment. This needs to be completed before
the candidates can attempt their assessments.

Evidence Required – Photograph

5.6. Candidate Device

There must be a device available for each candidate completing an online assessment, and
at least one replacement device available.

All desktops and laptops must have a mouse available (a mouse with a scroll wheel is
recommended). Each laptop or tablet must be fully charged and have an adapter and
charging port available.

We recommend lock screens and screensavers are disabled on all desktops and laptops.
This is to ensure candidates are not disrupted during their assessment. If this is not possible,
please ensure the password for unlocking the computer is available to the candidate.

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Evidence Required – Photograph of the assessment room set-up for online

assessment and application confirmation. The replacement device must appear in
the photograph.

Software and internet requirements

IWCF preferred option for assessments is digital. The below table illustrates the
software and internet requirements to run online assessments for each device
type.

Requirements Laptop/Desktop iPad Tablet Android Tablet

Microsoft Windows 8 and Android version 5 and
Operating System IOS 9 and above
above. above
Browser Google Chrome Google Chrome Google Chrome
A minimum of 1024 X 768 Minimum10 inch screen
Monitor Resolution Minimum 9.7 inch
pixels
1. Settings > General > 1. Settings > Security &
Accessibility > Guided Location > Screen
Access (Learning) – Printing – set to “On”.
set to “On”. 2. Settings > Display >
2. Settings > Display & Advanced > Sleep –
Setting Disable lock screens and Brightness > Auto set to highest value,
Requirements screen savers Lock – set to “Never”. usually “30 minutes”.
3. We recommend that 3. We recommend that
you set the device you set the device
orientation to orientation to
landscape mode and landscape mode and
enable rotation lock. enable rotation lock.
• iPad 2 and above • 1.3GHz quad core
Recommended • iPad Air and above processor
Minimum of 4GB RAM • 2GB RAM
Devices

Internet Connection and Network Requirements

To achieve the best possible experience, we recommend a bandwidth of 4Mbps

(500kB/s) per laptop/desktop/tablet (device). For example, 15 devices would require a
minimum bandwidth of 60Mbps (7500kB/s).
Online
Assessment The minimum recommended bandwidth is 2Mbps (256kB/s) per laptop/desktop or
tablet (device). For example, 15 devices would require a minimum of 30Mbps
(3840kB/s).
If the internet connection just meets the minimum requirements you may experience a
slower connection
USB Assessment An internet connection is required, we recommend a minimum of 4Mbps
An internet connection is required, we recommend a minimum of 4Mbps.
HUB Assessment
A continuous connection to the LAN is required for the HUB option
The recommended connection type for online
assessments is a wired connection. This is the most
reliable type of connection. A continuous connection to
Wired Connection
the LAN is required for the HUB option. For more
information on how to achieve a wired connection on a
Network tablet please contact accreditation@iwcf.org.
To run an online assessment using Wi-Fi you must have
Wi-Fi
a consistent connection.
We do not recommend running online assessments
3G/4G using 3G, however a stable 4G connection is
acceptable.

* Different iOS and android versions may have slightly different setting options and may

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vary from the above.

5.7. Virus Protection
(Only applicable for online assessment accreditation).

Anti-virus protection must be installed and kept up to date on all workstations being
used for online assessments.

Evidence Required – Signed confirmation

5.8. USB (Universal Serial Bus) Compatible
(Only applicable for online assessment
accreditation).

Each workstation must be USB compatible and able to accept a standard 1GB+ USB stick.

Evidence Required – Signed confirmation

5.9. Ventilation, Heating and Lighting
All training and assessment rooms must have adequate ventilation, heating, and lighting.

Evidence Required – Photograph

5.10. Training Room Details
The maximum number of candidates that a training room can be accredited for is
fifteen. This maximum is based on the applicant-centre providing evidence
demonstrating they can provide resources for fifteen candidates.

Training rooms should comfortably accommodate the candidates and be

accessible to all, including those with limited mobility.

The training room must be equipped with adequate resources to deliver the training.
Resources include but are not limited to:

• Table and chairs

• Visual aid equipment
• Flip charts
• Whiteboards/Smartboards

Any resources used in the delivery of the training must be accessible to all
candidates. Each candidate must have sufficient desk space to comfortably take
notes.

All training rooms used to deliver IWCF programmes of training must be accredited.

Evidence Required – Photograph

5.11. Assessment Room Details

5.11.1. Digital Assessment Room

The maximum number of candidates an IWCF digital assessment room can be accredited
for is 20. This maximum is based on the applicant-centre providing evidence demonstrating

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they can provide resources for 20 candidates, in accordance with the online assessment
accreditation requirements detailed within this document.

Online and written assessments cannot be mixed on the same schedule and must not take
place in the same assessment room at the same time. This means candidates completing
an online assessment cannot be added to a schedule with candidates completing a written
assessment.

5.11.2. Written Assessment Room

The maximum number of candidates an IWCF written assessment room can be accredited
for is 15. This maximum is based on the applicant-centre providing evidence demonstrating
they can provide resources for 15 candidates.

5.12. Seating arrangement

All candidates must be seated at separate desks which are big enough to hold the device and
provide comfortable room for the candidate to make rough notes.

There must be a minimum of 1 metre between candidate’s desks sitting adjacent and behind
one another. Alternatively, partitions may be used to restrict the candidate’s view of other’s
devices. This policy is designed to prevent candidates overlooking the work of others and
reduce the ability of candidates conversing or colluding during an assessment.

Walls and boards must be clear of any materials that could provide help to the candidates
during the assessment.

Please refer to appendix 1 for guidance on the seating arrangements.

5.13. Simulator and Simulator Room Details

Any simulator used for assessing IWCF candidates must be approved by IWCF
and set up according to IWCF requirements.

A Simulator Model Checklist must be completed for each simulator being accredited. In
addition to the checklist, a photograph of the simulator room set up for a practical
assessment must be provided. The checklist and photograph are needed to ensure the
simulator and simulator environment meet IWCF requirements.

The simulator environment must meet the following criteria:

• During the practical assessment, the Level 3 candidate must be able to operate
the pump while the Level 4 candidate operates the choke.
• When portable simulators are used, the pump control panel and the remote
choke control panel must be-angled. This is so that the Level 3 candidate
cannot see the remote choke panel and the Level 4 candidate cannot see the
pump control panel.
• Panels/displays must be positioned so that the assessor can discreetly
observe the activity of the Level 3 and Level 4 candidates.
• The assessor must be able to adjust the simulator during the assessment
without the candidates seeing what changes are being made, such as

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initiating the problem during the kill. Therefore, the assessor must position the
instructor station so that the candidates cannot see any changes he makes.

Evidence Required – Photograph of simulator room set up and completed

Simulator Model Checklist.

5.14. Notice to Candidates and Notice to Assessors

The notice to candidates and notice to assessors must be displayed in the simulator
room. It is the centres responsibility to ensure that the current versions are displayed.

• Practical Assessment Notice to Candidates

• Practical Assessment Notice to Assessors

The notices can be downloaded from the member’s section of the IWCF website
www.iwcf.org.

Evidence Required – Photograph of the notices displayed in the simulator room

6. Management Resources

6.1. Technical Support

(Only applicable for online assessment accreditation).

Centres must provide technical support (centre representative) for the full duration of the
invigilated online assessments. If the invigilator encounters malfunctioning equipment or
software issues during any online assessment, the invigilator must be able to contact the
centre technical support (centre representative) for assistance. A procedure detailing the
contact number for the centres technical support (centre representative) must be
provided. The procedure must detail how the centre communicates this to the invigilator
on their arrival at the centre.

Centre technical support must only deal with issues arising from malfunctioning
equipment or the centres software. If any issues arise that are directly related to the
administration of the online assessment, IWCF must be notified.

Evidence Required – Procedure

6.2. Safety of delegates at the centre
A safety induction must be provided to demonstrate how the candidate’s safety and
wellbeing is supported at all times within your training centre.

The safety induction must include:

• Evacuation procedure
• Fire assembly points
• First aid procedures
• Additional Health and Safety considerations based on your centre location and
infrastructure

A safety induction must be provided to all candidates at the start of any IWCF
course. A copy of the safety induction must be included with the application.

Evidence Required – All safety procedures at the centre and safety induction

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6.3. Candidates Course Feedback

All candidates attending an IWCF course and assessment must be given the
opportunity to provide feedback to the centre. Centres must issue all candidates with a
feedback form.

A procedure detailing how the centre collects, collates, reviews and acts on
feedback must be provided. The procedure must include who the responsible
parties for each activity are and the timescales for review and action of any
feedback.

An evidence record must be kept for any feedback and any follow up actions. The
evidence record must be kept for 2 years.

Evidence Required – Feedback form and procedure

6.4. Instructor/Practical Assessor Feedback
Instructors and/or practical assessors must reflect and review on their performance
following delivery of a programme of training. A feedback form must be completed by
each instructor and/or assessor following each course they teach or assess.

A procedure detailing how the centre collects, collates, reviews and acts on the
feedback must be provided. This procedure must include who the responsible parties
are and the timescales for review and action.

An evidence record must be kept for any feedback and follow up actions. The
evidence record must be kept for 2 years.

Evidence Required – Feedback form and procedure

6.5. Document Retention
Documents that centres are required to store are listed in the FORUM Centre
Guidance (Section 5).

The documents must be securely stored and kept in a locked filing cabinet/cupboard at
the primary centre location. An IWCF auditor will require access to these documents
during an audit.

Evidence Required – Photograph of the secure storage

6.6. Candidate Complaints Procedure
All candidates have the right to make a complaint if they are dissatisfied with their
experience at the centre. A complaints procedure must be provided detailing how a
candidate can make a complaint. The procedure must include how the centre collects,
collates, reviews and acts on any complaints received. Details of the responsible
parties must be provided along with timescales for review and further action required.

An evidence record must be kept for any complaints and follow up actions. The
evidence record must be kept for 2 years.

Evidence Required – Procedure

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7. Staff Resources

7.1. Instructors and Practical Assessors

Staff resources are the instructors and/or practical assessors who are accredited to
teach and/or assess at an IWCF accredited centre.

The below table details the application form(s) that need to be completed and
included with the Primary Centre Accreditation Application for each type of
instructor and/or practical assessor.

Type of Instructor/Practical Assessor Application Form

New Instructor Instructor Application Form

Practical Assessor In-house Training
New Practical Assessor
Programme Application Form
Practical Assessor and Instructor Additional
Adding an Accredited Instructor
Primary Centre Application Form
Practical Assessor and Instructor Additional
Adding an Accredited Practical Assessor
Primary Centre Application Form

Evidence Required – Instructor and/or Practical Assessor Application Forms

8. Course Materials

8.1. Course Details

Course details must be provided for each programme of training the applicant-centre
is looking to deliver.

The course details template can be downloaded from the members section of the IWCF
website.
8.2. Course Outline
The course outline is used to provide candidates with an overall plan for your course
and must be provided to candidates on the first day of the course. The course outline
is an overview of the course programme and details the topics that will be covered
each day of the course.
The course outline must include:

• The name of the course

• Course start and finish times each day
• The topics being covered each day (this will be in line with the lesson plans, but
without the detail)
• The timings of each lesson, including breaks and lunch
• Details of any homework

The course outline must be completed in English.

8.3. Lesson plans
Lesson plans must be provided for each topic being covered during the course. Each
lesson plan must include:

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• Topic
• Learning objective
• Learning outcomes
• Timings
• Content
• Delivery Method (Methodology)
• Teaching aids - What teaching aids will be used
• Assessment - how you will assess the students understanding

A lesson plan template can be downloaded from the member’s section of the

IWCF website. Each lesson plan must be completed in English.

8.4. Syllabus Cross Reference Forms

Cross-reference forms must be completed for each programme of training where
accreditation is sought. The below cross-reference forms are available to download
from the member’s section of the IWCF website www.iwcf.org.

• Drilling Well Control Level 2 Cross Reference Form

• Drilling Well Control Level 3 & 4 Cross Reference Form
• Well Intervention Pressure Control Level 2 Cross Reference Form
• Well Intervention Pressure Control Level 3 & 4 Cross Reference Form

The centre must complete the ‘centre cross reference identifier’ sections of the
cross reference form.

The syllabus cross-reference form must be completed in English.

8.5. Course Materials
All course materials used to deliver IWCF programmes of training must be
included with the application. These can include but are not limited to:

• Manuals (mandatory for level 3 & 4 courses)

• Case Studies
• PowerPoint Presentations
• Class exercises
• Homework exercises
• Desk top exercises
• Kill Sheets (If you do not intend to use the IWCF Kill Sheet)

All reference materials used to support candidates learning during a course must be
submitted in the languages that your courses will be delivered in.

9. Assessment Centre Declaration

The assessment centre declaration must be signed and dated by an authorised

signatory from the centre. In signing the declaration, the applicant-centre is confirming
that all IWCF requirements detailed within the accreditation application form are met,
and that once accredited all IWCF courses and assessments will be conducted in
accordance with IWCF procedures and accreditation requirements.

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10. Document Reference

Department
Document Name Reference

Primary Centre Accreditation

AC-0086 Accreditation
Application

Simulator Model Checklist AC-0062 Accreditation

Practical Assessment- Notice to

AC-0022 Accreditation
Candidates
Practical Assessment- Notice to
AC-0021 Accreditation
Assessors
Employer Recommendation
EX-0006 Exams
Form

FORUM Centre Guidance EX-0009 Exams

Instructor Application Form

AC-0023 Accreditation

Practical Assessor In-House

AC-0027 Accreditation
Training Programme Application
Practical Assessor and Instructor
Additional Primary Centre AC-0025 Accreditation
Application Form
Course Details Template Drilling
AC-0091 Accreditation
Well Control Level 2
Course Details Template Drilling
AC-0092 Accreditation
Well Control Level 3 and 4
Course Details Template Well
Intervention Pressure Control AC-0093 Accreditation
Level 2
Course Details Template Well
Intervention Pressure Control AC-0094 Accreditation
Level 3 and 4

Lesson Plan Template AC-0075 Accreditation

Drilling Well Control Level 2

AC-0082 Accreditation
Cross Reference Form
Drilling Well Control Level 3 and
AC-0083 Accreditation
4 Cross Reference Form
Well Intervention Pressure
Control Level 2 Cross Reference AC-0008 Accreditation
Form
Well Interventions Pressure
Control Level 3 and 4 Cross AC-0009 Accreditation
Reference Form

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11. Appendix 1 – Assessment Room Seating Arrangement

The below diagram illustrates the minimum spacing between desks and workstations
when setting up your assessment room.

FRONT OF THE ASSESSMENT ROOM

BACK OF THE ASSESSMENT ROOM

Notes:

Distance between desks must be 1 metre, measured from the nearest outer edge of
one desk to the next when candidates sitting adjacent to one another.

If candidates are seated behind each other, distance between desks must be 1
metre, measured from the back of one desk to the front of the next.

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