Quality Manager India

Subcontinent (ISC)
Philips · Gurgaon, Haryana, India 8 hours ago · 30 applicants

 Full-timeMatches your job preferences, job type is Full-time.

 10,001+ employees · Hospitals and Health Care
 1 company alum works here · 19 school alumni work here
 Skills: Quality Management, ISO 9001, +8 more
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About the job

Job Title
Quality Manager India Subcontinent (ISC)

Job Description

Philips is a global leader in health technology, committed to improving billions of

lives worldwide and striving to make the world healthier and more sustainable
through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique
individuals, with two things in common. An unwavering sense of purpose and a
relentless determination to deliver on our customers’ needs. It’s what inspires us to
create meaningful solutions – the kind that make a real difference – when it matters
most.

The world and our customers’ needs are changing faster than ever before and while
we are proud of what we do already, we know we can do more. That’s why we need
you, to help us tackle increasingly complex challenges posed by ever evolving health
and well-being needs.

In this role, you have the opportunity to make life better

Ensures compliant and effective QMS’s are established in scope. Provide support in
deploying quality management initiatives and follow-ups to maintain compliance.
Key person to facilitate KPI performance review across ISC and as well keep track of
actions. Key person to facilitate audits for ISC from start to finish.

You are responsible for

 Manage the execution and compliance of Quality Management System

components applicable to ISC Zone. This includes CAPA, Management Review,
Audits, Channel Partner Assessment, operational and commercial compliance.
 Interact with all areas involved in the product development process, customer
services and sales and marketing and provide direction andconsultation.
 Create Quality awareness level as determined within the organization
 Act as a change agent within the business to support data driven quality
improvements to drive the operational quality performance forward to ensure
we meet the needs of our internal and external customers.
 Lead, maintain and ensure all quality metrics are visible, applicable and met by
the team
 Support and facilitate the IR Quality teams in product investigations, ensuring
all applicable stakeholders are communicated and issues are shared across the
applicable areas via Quality Alerts.
 Support in the development of Cost of None Quality (CONQ) programs to
drive oversight, visibility and data driven improvements to drive a ZERO-
DEFECT mindset.
 Identify, facilitate, leading cross functional, zone, and regional process
improvement initiatives to support the continuous improvement of Philips
QMS and strategic initiatives.

To succeed in this role, you’ll need a customer-first attitude and the following

 Competent and proven in Operational Quality & Continuous Improvements –

Black Belt certified is desired.
 At least 5 years’ relevant experience in working in Quality & regulated industry
is required.
 Must be proven in dealing, leading and executing on complex, multi-
functional Quality investigations and be a SME in 8D or equivalent
 Operated in driving operational quality related improvement strategies to
address compliance, product quality issues – both from oversight, leading and
facilitating others.
 Bachelor/master’s degree in (Medical Device, Engineering, Pharmaceutical or
similar technical discipline) is desirable.
  Experienced in working in a quality environment, including in quality
management systems is required. Knowledge of ISO 9001 is required, and ISO
13485 & 14971.
 Demonstrated efficient work methods, Program Management capability,
analytical & problem-solving skills and ability to handle multiple tasks in a
complex and multimarket environment.
 Demonstrated ability to work with senior/executive leaders and be able to
engage/influence cross functional leadership teams.

In return, we offer you

Describe in two to three lines what tangible and intangible benefits the incumbent
will gain in this role. Use our Employer Value Proposition (EVP) themes and
information gathered in the RSM as input sources.

How We Work At Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver
great outcomes for our people and our customers. We are embracing an approach
wherein we spend more time together than apart – which for full-time employees
translates to an average of at least 3 days working from the office and up to 2 days
from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and
home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy

when everyone’s in the same room that can heighten idea generation and creative
friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to
task and team schedules. Flexibility isn’t office or online, it means choosing the space
that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to
support our well-being, offer career advancement opportunities, and enable us to be
at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society
through meaningful work, focused on innovative, customer-first health technology
solutions. Help us improve the health and well-being of billions of people, every year.
Ultimately creating a career that no one could have planned for. Even you.