Business Partner A2 Extra activities

UNIT 2 Doing business

Lesson 2.1 Orders and deliveries

Vocabulary A Complete the groups of sentences with the correct options.

deliver / delivers / delivery / deliveries

1 He pizzas on his motorbike.
2 We make hundreds of every week.
3 Do they on Sundays?
4 The is late. Can you phone them?

order / order / order / orders

5 You can place an online or by phoning customer services.
6 We receive from companies all over the world.
7 Can she the products by email?
8 We have a big from a new customer.

supply / supplies / supplier / suppliers

9 The company machines for the construction industry.
10 We have a new in the UK.
11 Our are an important part of our business.
12 We can part of your order today.

Communicative B Choose the correct option to complete the sentences.

grammar 1 We have much / many / lot online orders today.
2 How much / many / some does delivery cost?
3 Here is a / an / some email with the new prices.
4 How / What / When much meat do you sell?
5 We don’t have a much / many / lot of work today.
6 I have a / an / any meeting after lunch.
7 How much / many / some employees do you have?
8 We’re very busy. I don’t have a / many / much time for lunch today.
9 We sell a much / many / lot of sandwiches in the store at lunchtime.
10 Not any / many / much people pay by cash now.

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Business Partner A2 Extra activities

UNIT 2 Doing business

Lesson 2.2 Placing orders on the phone

Vocabulary A Complete the questions with the words in the box.

cost deliver have help like much need

1 How can I you?

2 I’d to order some laptops.
3 Do you the product reference number?
4 How many one-litre bottles do you ?
5 How are the one-litre bottles?
6 How much does delivery ?
7 Can you on Friday morning?

B Match the answers (a–g) with the questions (1–7) in Exercise A.

a Two dollars each and twelve for $20.00.
b We’d like to order some of your glass bottles.
c Yes, of course. Do you have the product reference number?
d I’d like to order 600, please.
e I’m very sorry, we can’t deliver until Monday.
f It’s free of charge for orders over $50.00.
g Yes, I have it here. It’s YP0097.

can/can’t C Rewrite the sentences with can or can’t.

1 We deliver the computers tomorrow, it’s not a problem.

2 You send the order to us later today?

3 I’m sorry, but we give you that information.

4 Our company help you find new clients.

5 John is very busy today. He help me. He doesn’t have time.

6 When you deliver the order?

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Business Partner A2 Extra activities

UNIT 2 Doing business

Lesson 2.3 Email enquiries

Communicative A Match the sentence halves.

grammar 1 There is an a deliveries today?
2 There is some b order for 100 desks.
3 There are some c A4 paper in the cupboard.
4 There isn’t a d people at reception.
5 There isn’t e time to change my order?
6 There aren’t any f any milk in the office kitchen.
7 Is there a g new photocopier in the office?
8 Is there any h refund on delivery charges.
9 Are there any i delivery charges within Europe.

B Put the words in the correct order to make sentences and questions.
1 paper / some / there / in / is / the boxes / .

2 today / aren’t / any / deliveries / there / .

3 A: a / there / new model / of / is / this phone / ?

B: there / yes, / is / .

4 new product / are / there / some / with / problems / the / .

5 A: in / are / new products / the warehouse / any / there / ?

B: no, / aren’t / there / .

6 isn’t / at the moment / to buy / this / there / any money / .

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Business Partner A2 Extra activities

UNIT 2 Doing business

Lesson 2.4 Making agreements

Speaking A Complete the phrases for making agreements with the words in the box.

about fine include many much provide sorry there

1 Is a charge for the boxes?

2 How next week? We can start on Monday.
3 Yes, that’s . We can do that.
4 Can you cleaning products?
5 How is that for six hours?
6 How offices are there?
7 A: Does the price the boxes?
B: No, it doesn’t.

Yes, there is. How many
chefs are there?
There are twenty-five
staff here.
Can the chefs clean
the kitchen after the
event?
How about next Friday
at 1 o’clock?
B Complete the dialogue with the sentences in the box.
M = Manager C = Customer
M: What do you want us to provide, exactly?
C: 1
_____________________________________________________
M: How many staff are there at your office?
C: 2
_____________________________________________________
M: What day and time do you want the chefs to come?
C: 3
_____________________________________________________

A cold buffet at our office
and some drinks.
M: Yes, that’s fine. Is there a kitchen for the chefs?
C: 4
_____________________________________________________
M: We usually send two chefs for a group of that size.
C: 5
_____________________________________________________
M: Yes, that’s fine. They can do that.

Does the price include
the plates and cups?
And how much is the
total for twenty-five
staff ?
How much is that?
Can you provide the
plates and glasses?
C Complete the dialogue with the questions in the box.
M = Manager C = Customer
C: 1
_____________________________________________________
M: Yes, we can provide paper plates and plastic cups.
C: 2
_____________________________________________________
M: No, it doesn’t. There’s a small charge for those.
C: 3
_____________________________________________________
M: It’s five pounds.
C: 4
_____________________________________________________
M: We charge £20 per person for a cold buffet, so the total is £505.
C: OK, we can agree to that.

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