SECTION 1 Understanding business activity

1. Business activity
2. Classification of businesses
3. Enterprise, business growth and size
4. Types of business organisation
5. Business objectives and stakeholder objectives

SECTION 2 People in business

1. Motivating employees
2. Organisation and management
3. Recruitment, selection and training of employees
4. Internal and external communication

SECTION 3 Marketing
1. Marketing, competition and the customer
2. Market research
3. The marketing mix: product
4. The marketing mix: price
5. The marketing mix: place
6. The marketing mix: promotion
7. Technology and the marketing mix
8. Marketing strategy

SECTION 4 Operations management

1. Production of goods and services
2. Costs, scale of production and break-even analysis
3. Achieving quality production
4. Location decisions

SECTION 5 Financial information and financial decisions

22 Business finance: needs and
sources
23 Cash flow forecasting and
working capital
24 Income statements
25 Statement of financial position
26 Analysis of accounts

SECTION 6 External influences on business

issues
1. Economic issues
2. Environmental and ethical issues
3. Business and the international economy