Business Problem:

Clearly define the specific business problem you're aiming to address. This could be related to
inefficiency, lack of data-driven decision making, poor customer experience, or any other
specific challenge impacting your organization.
Quantify the impact of the problem on your business metrics (e.g., revenue, cost, customer
satisfaction).

IT Solution:

Propose a specific IT solution that would address the identified business problem. This could be
a software implementation, a cloud-based system, or any other relevant technology.
Describe the functionalities and features of the proposed solution, emphasizing how they
directly address the problem and create value for the organization.
Alignment with Organizational Goals:

Explain how the proposed IT solution aligns with the overall goals and strategies of your
organization. Consider aspects like improving operational efficiency, enhancing customer
experience, supporting market expansion, or driving data-driven decision making.
Show how the IT solution contributes to achieving specific strategic objectives outlined in your
organizational plans.

Economic Analysis:

Conduct a cost-benefit analysis of the proposed IT investment. This should include both tangible
and intangible costs and benefits, considering:
Costs: Hardware, software licensing, implementation, maintenance, training, and potential
disruptions during implementation.
Benefits: Increased efficiency, improved customer satisfaction, cost savings, revenue growth,
and strategic advantages.
Calculate the return on investment (ROI) or net present value (NPV) to quantify the financial
viability of the investment.

Risk Management:

Identify and assess the potential risks associated with the proposed IT project, such as
implementation delays, technical challenges, user adoption issues, and security vulnerabilities.
Develop mitigation strategies to address each identified risk, outlining preventive measures and
contingency plans.

IT Investment Portfolio Integration:

Explain how the proposed IT investment fits within the organization's existing IT investment
portfolio. Consider:
Alignment with the overall IT strategy and architecture.
Interoperability with existing systems and data.
Potential resource conflicts or dependencies with other projects.

User Charging Plan:

Develop a plan for charging users for the proposed IT system. This could involve subscription
fees, pay-per-use pricing, or any other relevant model.
Justify the chosen pricing model and consider its impact on user adoption and overall ROI.

Change Management:

Identify the key levers to address potential change management issues associated with the
implementation of the new IT system. This could involve:
Communication and training plans for users.
Incentives and support mechanisms for adoption.
Addressing organizational resistance and cultural changes.

Specific Change Management Strategy:

Depending on the nature of the system and your organization, adapt a specific change
management strategy. Consider:
Top-down or bottom-up approach.
Pilot testing and phased implementation.
Utilizing change champions and advocates.
Tailoring training and support to different user groups.