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Saver Ticket Basic Services

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You can find the most up-to-date information about your trip in your Kiwi.com mobile app or by signing in at
kiwi.com/user.

This e‑ticket is the confirmation of your Kiwi.com booking. Here you’ll find:

Basic itinerary details

Contact details for our customer support

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Terminal and gate information for easier airport navigation

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or visit

app.kiwi.com/e-ticket

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Saver Ticket Basic Services

Medellín → Cartagena and back

OUTBOUND Total duration: 1h 20m

06:30 EOH Medellín, Colombia

Fri, 12 Jan 2024 Olaya Herrera Carrier: Clic
Flight no: VE9132
07:50 CTG Cartagena, Colombia Duration: 1h 20m
Rafael Núñez International

2 nights
RETURN Total duration: 1h 35m

08:10 CTG Cartagena, Colombia

Sun, 14 Jan 2024 Rafael Núñez International Carrier: Clic
Flight no: VE9133
09:45 EOH Medellín, Colombia Duration: 1h 35m
Olaya Herrera

All times are local. We strongly recommend arriving at the airport at least 2 hours before your departure for domestic
flights and at least 3 hours before international flights, especially if traveling with checked baggage. You can also check
the airport’s official recommendations.

Terminal and gate info Check in the app

You’ll find up-to-date terminal info in the Kiwi.com app — it’ll appear in your itinerary details before
your trip. We’ll add it there when it’s available. Please recheck it before you go to the airport as it
can change sometimes. Download the app at app.kiwi.com/terminal.

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Passengers

Ms. Valentina Manzon Rodriguez 26 Dec 1997

1× cabin baggage 15 × 20 × 35cm, 5kg
1× checked baggage 25 × 40 × 61cm, 15kg

Segment 1 to Cartagena, Medellín EOH → Cartagena CTG

06:30 EOH Medellín, Colombia

Fri, 12 Jan 2024 Olaya Herrera Carrier: Clic
Flight no: VE9132
07:50 CTG Cartagena, Colombia Duration: 1h 20m
Rafael Núñez International

Ms. Valentina Manzon Rodriguez Carrier reservation number (PNR) TEMLUY

Check in with the airline

Economy E-ticket number 2460331709359

Segment 2 to Medellín, Cartagena CTG → Medellín EOH

08:10 CTG Cartagena, Colombia

Sun, 14 Jan 2024 Rafael Núñez International Carrier: Clic
Flight no: VE9133
09:45 EOH Medellín, Colombia Duration: 1h 35m
Olaya Herrera

Ms. Valentina Manzon Rodriguez Carrier reservation number (PNR) CPGYLS

Check in with the airline

Economy E-ticket number 2460331709360

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Contacts

Kiwi.com help & support

Your booking includes Basic Services. Find more details at go.kiwi.com/service-packages

1. Check our articles for help Fastest option

Go to kiwi.com/help to see personalized articles with answers to the most frequent questions.

2. If you don’t find the answer, message us

Sign in at kiwi.com/help/contact to message us. Our agents will get back to you as soon as possible. Tip: If you’re in the
Kiwi.com app, you’ll find the messages in your profile.

3. Call your local phone line for more difficult issues

Choose a phone line based on your language preference. Our lines have regular calling rates, so local lines are the cheapest.
If the line you want to use is unavailable, you'll be automatically redirected to the English phone line. This line is open 24/7 for
eligible customers. Alternatively, you can call the English line directly at any time.

English

+44 20 3885 2186 Available 24/7

Spanish
+57 6014320378 Mon–Fri 10:00–18:00 Time in Bogotá

All our numbers have standard call rates and will provide you with English support outside the language working hours.

Additional information

Self-transfer
Some connections are not provided by the airlines. You might need to leave the visa-free transit zone and enter the layover country to
transfer to your next flight — passing through a visa check at immigration and security. The layover time is sufficient for the transfer.
Learn more at go.kiwi.com/self-transfer.

Passport / visa / health

Kiwi.com is not responsible for any visa issue (including airport transit visas). Boarding might be refused if you do not have the
necessary documentation. Make sure that you have all the required travel documents for your entire journey including a valid
passport, necessary visas, and a record of any vaccinations recommended for your destination.

Fare conditions Saver Ticket

Refund and rebooking options are only available up to 48h before the first departure in your itinerary. If you want to rebook, you'll pay
the full price for your new booking with little to no discount. If you need to cancel, you'll receive very little to no refund. Learn more at
go.kiwi.com/fare-types.

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Meals
Most low-cost carriers don't include meals with the reservation. Snacks and refreshments can usually be purchased en route. Contact
us by phone to order a meal in advance. Some food and drinks might be allowed on board, but liquids are limited to 100ml and must
be kept in a zip-lock plastic bag.

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