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Expert
Expert Services - Add-on Support & Expert Services Offerings & Pricing
Services2023
- Add-
(INTERNAL ONLY)
on
N/A A A N/A
Imperva
A+C A+C N/A
WAAP
F5
Imperva
C C Silverline
WAAP
/ASM
N/A A+B+C A+B+C N/A
N/A A+B A+B N/A
N/A B+C B+C N/A
N/A B B N/A
Notes
Includes: Standard Support, Security Insights (S), Let's Encrypt & BYO SSL Certs,
5x DNS Zones, Image optimization, Real Time Log Delivery (RTLD), Edge
Insights Analytics Dashboard, Real User Monitoring (RUM) aka Core Web Vital
(CWV) Monitoring, Rules UI, Prerendering, Predictive Prefetching
Includes: Standard Support, Security Insights (S), Free LE & BYOC SSL Certs, 5x
DNS Zones
Includes: Standard Support, Free LE & BYOC SSL Certs, 5x DNS Zones
Includes: SOC - Standard (SSOC)
Must include in SO - This rate will likely be custom for every deal
Outbound traffic from CDN edge to Client only, including midgress traffic
Must include in SO - This rate will likely be custom for every deal
Requires Security Essentials & Business. Not applicable to App Security Premier
(L)
Requires Security Essentials(S), Business(M) or Premier(L)
Digicert Wildcard-SAN certs
Beyond the 5 zones included in any standard SKU (A/B/C)
Beyond the 10GB included in the Platform
Can be sold as standalone
Require DDoS Scrubbing Service
Require DDoS Scrubbing Service
for each addlt app = 1x app + 2x for each addlt app = 1x app + 2x for each addlt app = 1x app + 2x
rules rules rules
Features Free
$0 for 1 Site
Entitlements
No Increment
For small projects & websites
Usecases
Includes:
- Web performance features
- Composable sites hosting
- Edge Functions
- L3, 4 & 7 DDoS protection
- Basic Web Application Firewall (WAF)
- Basic Bot Manager
Package Upgrade Details
Platform Features
Unlimited Website Delivery & DDoS Protection Traff ✔
Developer Services - API, CLI, EdgeJS & Terraform ✔
Role-based Access Control (RBAC) ✔
Authorithative DNS ✔
PCI DSS Level 1 Platform ✖
Platform Uptime SLA ✖
Single Sign-On (SSO) Support ✖
Custom Contract Terms ✖
Dedicated IP Support ✖
Origin Shield (Regions) ✖
Dev Environments Per Configuration 1
TLS Certificates Let's Encrypt
Security Features Feature to p
Layer 3, 4 & 7 DDoS Protection ✔
Advanced Access Control List (ACL) ✔
Managed Security Ruleset ✔
Dual WAAP Mode ✖
Security Audit Control ✖
Custom Virtual Patching ✖
High Capacity IP ACL ✖
API Security ✖
TLS Fingerprinting ✖
Custom Mitigation - Custom challenge, Captcha, Sil ✖
Bot Manager Standard
Performance Features Features
Application Rules ✔
CDN-as-code ✔
Image Optimization ✔
Instant Global Purge ✔
Predictive Prefetching ✔
Brotli Compression ✖
Purge by Tag ✖
WebSocket Protocol ✖
Waiting Room ✖
Bulk Redirector (max rules) 10
Traffic & Feature Management Features to test and
Canary Deployment ✔
Feature Flags ✔
A/B & Multivariate testing ✔
Iterative Migration ✔
DNS Load Balancing ✖
Traffic Splitting (Rules) 1
Hosting and Developer Platform Ho
Support for 41 different frontend frameworks ✔
Edge Functions ✔
Cloud Functions (GB-Hours) 100
Branch Preview (# of deployments per domain) 100
Observability Features
Full Stack Debugging Tool ✔
Real Time Logs Streaming ✖
Security Analytic API ✖
Security Analytic Dashboard 7 Days
Real Time Traffic Dashboard (Edge Insights) ✖
Real User Monitoring (RUM) 28 Days
Security Operations Center (SOC) Features Security O
24x7 SOC Analyst Support ✖
Security Escalations ✖
Security Monitoring & Alerting ✖
Custom Run Books & Event Support ✖
Proactive Threat Hunting ✖
Enterprise Security Architect (Named) ✖
Monthly Security Review ✖
Custom Reporting ✖
Rule & Policy Assessments ✖
Proactive Policy & Alert Tuning ✖
General Support Features G
24x7 Support Model Email
Emergency Escalation ✖
Standard Monitoring & Alerting ✖
Technical Account Manager (TAM) ✖
Crisis Support Bridge ✖
Slackit (Chat ticket management) ✖
Custom Monitoring & Alerting ✖
Add-ons
Expert Services - non-recurring Current A La Carte Pricing
Expert Services - recurring Current A La Carte Pricing
China CDN Current A La Carte Pricing
DDoS Scrubbing Current A La Carte Pricing
Cloud Functions (GB hours) Current A La Carte Pricing
Edge Functions (Beta) (GB hours) Current A La Carte Pricing
Cloud Storage (GB) Current A La Carte Pricing
FUTURE FEATURES (PLACEHOLDER) FUTURE
GQL Caching ✖
TLS Fingerprinting for ACL ✖
Advanced Enforcement - CAPTCHA & Silent Close ✖
Page Security (CSP) ✖
Advanced API security ✖
Advanced Rate Limiting ✖
$0.00
T&C:
Detailed descriptions of the functionality available
with certain Bundled Application Services can be
found at https://edg.io/appbundles and are subject
to the terms and conditions of the referenced
service supplements. Depending on the bundled
service purchased, some functionality described in
the service supplements may not be available.
Platform Features
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✖ ✔
✖ ✔
✖ ✖
1 2
3 10
Let's Encrypt DV/OV/EV Wildcard-SAN
Feature to protect your website & application
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✖ ✔
✖ ✔
✖ ✔
✖ ✖
✖ ✖
Standard Advanced
Features to drive perf of your properties
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✖ ✔
✖ ✔
✖ ✖
✖ ✖
500 10,000
Features to test and experiment with variations of your website
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✖ ✔
10 100
Hosting and Cloud Features
✔ ✔
✔ ✔
5,000 10,000
10,000 25,000
Observability Features
✔ ✔
✔ ✔
✖ ✖
7 Days 30 Days
7 Days w/ 6hrs Full Sampling 30 Days w/ 12hrs Full Sampling
60 Days 180 Days
Security Operations Center (SOC) Features
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✖ ✔
✖ ✔
✖ ✔
✖ ✔
✖ ✔
✖ ✔
General Support Features
Email & Phone Email & Phone
✔ ✔
✔ ✔
✖ ✔
✖ ✖
✖ ✖
✖ ✖
Add-ons
Current A La Carte Pricing Current A La Carte Pricing
Current A La Carte Pricing Current A La Carte Pricing
Current A La Carte Pricing Current A La Carte Pricing
Current A La Carte Pricing Current A La Carte Pricing
Current A La Carte Pricing Current A La Carte Pricing
Current A La Carte Pricing Current A La Carte Pricing
Current A La Carte Pricing Current A La Carte Pricing
FUTURE FEATURES (PLACEHOLDER)
✖ ✔
✖ ✖
✖ ✖
✖ ✖
✖ ✖
✖ ✖
$500.00 $750.00
Premier
Notes
$1,000/mo per Site
(Min of 25 required)
For large enterprises with multiple BUs and
high-stake applications that need best in
class solutions and services
Includes all features in Enterprise plus:
- Dedicated IP deployment
- Advanced security fingerprinting
- Real time security analytic API
- Custom threat mitigation
- Expanded real time dashboard & RUM
- Websocket
- Waiting room
- Expanded page rules & compute capacity
- Custom support runbok
- Proactive security assessment & tuning
- Custom monitoring & alerting
- Customer Chat Support
✔
✔
✔
✔
✔
✔
✔
✔
✔
4
100
DV/OV/EV Wildcard-SAN
All security items are inherited from the existing pre-define
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
Advanced
✔
✔
✔ Lua-based
✔
✔
✔
✔
✔ Manual
✔ Not available yet
25,000 Not available yet
te Old name: Experimentation Features
✔
✔
✔
✔
✔
Custom Old name: Experimentation RUles
✔
✔ Pricing post Beta TBD
Custom
Custom
✔
✔
✔
180 Days
30 days w/ 24hrs Full Sampling
365 Days
✔
✔
✔
✔
✔
✔ This is used to be sec ES
✔
✔
✔ New
✔ New
✔ future capability
✔ future capability
✔ future capability
✔
✔
✔
$1,000.00
97.00%
Service Supplement Legal notes: https://docs.google.com/docume
Cost Unit Market Price A LCost per app (Ent
$30.00
$500/mo $0.00
$0.00
$0.00
per app ($0$7000/mo platfo $3.00 Security Service https://view.highspot.com/viewer/63ab56a4aeefa7e3d2ee85d
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00 Security Service https://view.highspot.com/viewer/63ab56a4aeefa7e3d2ee85d
per domain $2.50
$0.00
$0.00
$8,000/month $0.00
$0.00
per domain $2.50
$0.00
$0.00
$0.00
$0.00 Performance Servicehttps://view.highspot.com/viewer/63ab57ff18f9fbc84a764a21
$0.00
$0.00
$0.00
0.1hr TAM at $80/hr + 0.1hr $10.50 Support Service Bunhttps://view.highspot.com/viewer/63ab50ff5fef0fdb3a1209ad
$0.00
$0.00
$0.00
$0.00
$0.00
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