Part A For Vi Semester Employability Skills-1

Chapter Chapter Name Sub Topic
1 1.1
Labour Welfare Legislation
1 Labour Welfare Legislation 1.1
1 1.1
1 1.3
1 1.3
1 1.4
1 1.4
1 1.4
1 1.4
1 1.4
1 1.5
1 1.5
1 1.5
1 1.6
1 1.7
1 1.7
1 1.7
1 1.8
2 Customer Interaction/Service 2.1






3 Conflict resolution and Negotiation 3.1

4 Job readiness and Career building 4.1




Topic Category
A
Benefits Guaranteed under Various Act
Benefits Guaranteed under Various Act A
B
Benefits Guaranteed under Various Act
Factories Act 1948 A
Factories Act 1948 A
Factories Act 1948 B
Factories Act 1948 B
Factories Act 1948 C
Apprentices Act A
Apprentices Act B
Apprentices Act A
C
Apprentices Act
B
Apprentices Act
A
Employees State Insurance (ESI) Act
B
A
B
C
A
Payment of Wage Act 1936
B
A
A
Minimum Wages Act & Rules
Minimum Wages Act & Rules B
Minimum Wages Act & Rules A
B
Employees Provident Fund Act (EPF)
A
C
B
Workmen Compensation Act
Workmen Compensation Act C
Workmen Compensation Act A
Workmen Compensation Act A
Customer Service and Relationship A
Customer Service and Relationship B
Customer Service and Relationship A
A
Customer Service and Relationship
B
Customer Service and Relationship
Types of customers A
Types of customers A
A
Types of customers
B
Types of customers
B
Types of customers
Probing to Identify customer needs B
A
Probing to Identify customer needs
A
B
B
Simple Techniques for Communicating with Customers A
A
Simple Techniques for Communicating with Customers
A
B
Closing Sales and Customer feedback A
A
Closing Sales and Customer feedback
Closing Sales and Customer feedback B
A
B
A
Understanding Customer Needs
Understanding Customer Needs A
A
B
B
Managing Conflicts A
Managing Conflicts B
Managing Criticism B
Causes of conflict B
Conflict resolution stragegies A
Conflict resolution stragegies C
Conflict resolution stragegies B
Conflict resolution stragegies B
Negotiation A
Negotiation B
Introduction to the World of Work A
Introduction to the World of Work B
My Interests and Abilities A
My Interests and Abilities B
Building My Career Pathway B
Building My Career Pathway A
Job Market Research A
Job Market Research B

Goal setting for your Career A
Goal setting for your Career B
Goal setting for your Career B
Positive Work Environment A
Personal Grooming and Hygiene B
Personal Grooming and Hygiene A
Personal Grooming and Hygiene B
Managing Stress in the workplace A
Managing Stress in the workplace B
Building My Resume B
Building My Resume A
Preparing for an Interview B
Preparing for an Interview A
Decoding Interview B
Decoding Interview A
Decoding Interview B
Mock Interview A
Mock Interview A
Mock Interview B
Mock Interview A
Mock Interview A
Introduction to Platform - Based Jobs A
Introduction to Platform - Based Jobs B

Introduction to Platform - Based Jobs B
Applying for Jobs through online Portals A
Applying for Jobs through online Portals B
Enrolling for Apprenticeships A

NETTUR TECHNICAL TRAINING FO
PART A
SEMESTER : VI SUBJECT : EMPLOYABILITY SKILLS SU
QuestionText
1.Which of the following legislations was based on the recommendations of the B.P. Adarkar
Committee Report?
2. The Labour laws or industrial acts are made ……...
3.The main labour and industrial laws that have been enacted by the government of India are
4. Under Factories Act, the workers weekely hours should not exceed more than .................
5. As per factories act, 1948 canteen should be provided in the factory if, workers are more than
……..
6. How many days annual leave is entitled for a worker as
per factories Act for 240 days of work
7. As per Factories Act, "Child" means a person who has not completed his----years of age.
8. A weekly Holiday was introduced in the factories for the first time in the year
9. When was Apprentice Act enacted?
10. What is the expansion of ILO?
11.When did The Apprenticeship Act 1961, come into force
12.Which section of The Apprenticeship Act 1961 deals with the Practical and basic training of
apprentices?
13. A person engaged as an apprentice under the Apprentices Act, 1961 will not be considered as
an employee.
14. Which scheme of ‘Act’ provides health insurance

requirements for workers?
15. ESI Act does NOT apply to employees, who are .........
16.Which of the following benefits have not been provided under the Employee’s State Insurance
Act, 1948?
17.Which of the following legislations extends some sort of benefit to retired employees also?
18. Employees’ share of contribution under the ESI Act is
19.Which one of the following remuneration is NOT included

with the wages as per the “payment of wages of act”?
20.Which section of The Payment of wages act 1936 deals with the Deductions for absence from
duty?
21. When did The Payment of wages act 1936, come into force?
22. Which is the Act vulnerable to labour exploitation with
no bargaining power
23. When did the Minimum Wages Act, come into force?
24. Section 15 of the Minimum Wages Act 1948 deals with_______?

25. What is the minimum percentage of employee’s contribution from the basic salary as per EPF
Act, 1962?
26. In which case, withdrawal of EPF is not possible before
attaining age of 55?
27. Minimum ……….. persons must be employed in as establishment for the applicability of the
PF act.
28. When was workmen compensation act was
implemented?
29. Section 4 (A) of the Employees Compensation Act 1923 deals with_______?
30. Section 12 of the Employees Compensation Act 1923 deals with_______?
31.Section 16 of the Employees Compensation Act 1923 provides _?

1. A person who buys a product is a _____.
2. Service given to the customer before, during or after a purchase is ____.
3. Growth of business is based on how you ____ customers .
4. Harish has taken up his family business of ironing clothes. His customers are not happy with the
service. What should Harish do to make his business better?
5. Pushpa and Kavya have opened a shop for baby clothes in Bangalore and Chennai. Bangalore
outlet is gaining more popularity and profit? How is it?
6. A dissatisfied customer means ________

7. A customer who buys a product for the first time is ____.
8. Loyal Customers are those who ________
9. Ravi has a customer who bargains a lot. Customer wants to buy a dress which costs 500 rupees.
But customer wants to pay only 300 rupees. What should Ravi do?
10. Meena sells milk packets. One day, she got a dissatisfied (unhappy) customer because the milk
was spoilt. What should Meena NOT do now?
11. Probing for customer needs means ________
12. "Caring for customers is key to growing your business. What does this mean?"
13. ___ is a way to understand the customer's needs and emotions by asking questions.
14. Tapsi is at a clothes shop to buy a gift for her friend. She is unable to choose the proper clothes.
The sales person can help her by asking ______.
15. Sudha buys vegetables from Karthik's shop. She is happy about the quality and pricing goods.
She can help Karthik's business improve by _____.
16. ____ good and services is the right way to make profits.
17. Simple selling techniques every sales person should know and practice are ___.
18. FAB means ____
19. Swati needs to sell a laptop. She can use the _________ technique to sell it.
20. Smitha needs to sell a mobile phone. She is writing down the advantages and benefit of the
different phones. She is writing ____.
21. Customers sharing their experience and opinion about a product is called _____.
22. Closing sales technique is an essential skill for a _____.
23. Now or never close, summary close and question close are 3 important _____.
24. A hotel asked its customer's to fill customer satisfaction survey. What are they trying to do?
25. Sales person tells the customer "the offer exists today only". This sales technique is called
__________
26. Customer’s needs can be understood through ---------------
27. An Entrepreneur needs to maintain good ------------- with his customers
28. Customers like a product or service because of ------------------
29. Shilpa wants to start a soap-making company. What kind of questions should she NOT ask her
customers?
30. Roopa wants to start a new business. But she is not sure which product she should choose to
start her business. What will be her basic research to finalize her product?
1. Argument or disagreement between two groups of people is called _________
2. Conflict usually creates ____
3. Conflict in workplace affects ____.

4. James had to meet his team members Suraj,Reena and Nagma on Friday. James called Suraj and
Reena. But he did not inform Nagma. This is an example of _________
5. Shwetha and Rakshit are coworkers. They are completed a project propely. Which is a good way
angry with each other because they have not to resolve such conflicts in the workplace?
6. Negative comments made about our action or performance is called _____.
7. If a person recieves harsh, unfair and very negative criticism, they feel very unhappy. What type
of criticism is this?
8. During Criticism we must remain ______ and _____to the person.
9. Priya recieved costructive (helpful) criticism from her manager about her latest project. What
should she do?
10. Kishore's manager gave him positive and negative feedback. Kishore is feeling confused. What
should he do next?
11. Causes of Conflict
12. Negotiation is a dialogue between two or more people
13. Negotiation occurs________ ,, ,
14. Most common reasons that conflict occurs at work
15. Conflict resolution strategies
16. Conflict triggers strong emotions and can lead to
17. Ability to successfully resolve conflict depends on
18. Which of the following is a conflict Stimulation Technique_
19. Collaboration is the preferred conflict handling orientation:
20. When a person has to fulfill two or more contrasting sets of expectations,what is the outcome?
21. All negotiations involve ____ levels:

22. Two levels of negotiations are
1. An occupation undertaken for a long period and with opportunities for progress is called
2. Everything that we do outside work is .
3. Balance in is important to have a healthy and happy life.
4.Siddhu is planning to start his career. He should have .
5. Sanjay is working as a college principal. He may have multiple over the years
6. Activities that one is good at and can do are called .
7. Things that one loves to do are called .

8. We should choose our career based on our
.
9. Nisha loves cooking. But she is good at dancing. Her ability is
10. Jack is very good at MS excel. When he must apply for job based on his .
11. A path is a series of jobs to help you progress towards your goals.
12.One must choose the career path based on the changing .
13.
14. Creating posters
Suraj has finished cancourse.
his ITI give a lot
Heof clarity
can createona the career.
career path that helps him progress towards
his
and .
15. Prem has completed his fashion design course. Which of the following he must consider
choosing a career path?
16. A process by which we can understand changing world of work is .
17. "Which is not a way to collect data about a career?"
18. The source of information for a market scan can be .

19. Latha is planning to join a beauty salon. But she is not very sure about this profession. What
should she do?
20 .Raghu's father had a typewriting press/shop. Now, he is replacing typewriters with .

21. A clear plan and action taken for your life is .
22. The goal that someone plan to achieve within a year is called a .
23.SMART stands for .
24.Nithya has a set goal to get 75% in her 10th exam. This is a goal
25. Ramesh wanted to collect 50 stamps in 6 months. So, he started by collecting two stamps every
week. This is a goal.
26.What is a bad practice in a workplace?
27.Good, professional relationship with co-workers can give the feeling of
28.A good way to save the resources in our planet is _________
29.Ganesh greets his co-workers every day. He is trying to maintain at work.

30.Kim has a habit of switching off her desktop and PC when not in use. This helps to
energy at the workplace.
31. is the process of taking steps to look neat and presentable.
32. Personal hygiene means keeping body parts clean and .
33. During an industrial visit or an interview we have to dress .
34.If we do not have good personal hygiene (cleanliness), what happens?
35.Shreyas is going for an interview. He has picked a shirt from the cupboard. He must
before wearing it.
36. can be a physical, mental, or emotional reaction, that makes us feel worried.
37.What kind of stress can lead to lifelong physical and mental health issues?
38. stress can make us feel excited and motivated.

39.Tom feels very tensed and scared. He is unable to concentrate before his exams. He is sweating.
What kind of stress is this?
40. Arjun focuses only on his work and does not get involved in workplace politics. He also make
sure he does not work after office-hours. He makes time for his family. What is he doing?
41. "A is the first document an employer will look at when reviewing the job application. "
42.What are the key elements of a resume?
43.Which of the following is not a soft skill?

44. Vimal wanted to update his resume. Which of the following he should not include in his
resume?
45 . is the formal process of checking if the candidate is suitable for the job
46.Which of the following is not an interview skill?
47.Which of the following are good manners in an interview?
48.The interviewer asked Rahul to wait for a few days. What can Rahul do after few days?
49.Which of the following will the interviewer expect from the candidates?
50.Which of the following should be avoided while facing an interview?

51.The interview is a discussion between and
for mutual benefit.
52. Nagma going for an interview. Whom should she meet for her interview?
53.Hita did not enjoy her work in her previous company. She is going for interview to another
company. What should Hita NOT do?
54. Mock interview is useful for
55.The main purpose of mock interviews is to give
56.Which of the following is an advantage of a mock interview?

57.Geetha wants to take a mock interview before attending the real one. Whom do you think she
must choose as an interviewer?
58.Keith recorded his interview as a video to understand his performance. This is also one of the
methods to receive .
59. are jobs that you find by being part of a particular online platform or an app.
60. Which of these is not a platform for jobs.
61.What is one of the ways in which Platform-based jobs connect workers?

62. Shilpa wanted to get her house cleaned before Diwali. In which portal can she book this
service?
63.Chandu is sick and unable to cook food. From which platform can he order food?
64.Job search engines are also called as .
65.Which of the following is a specialized app or portal designed to find jobs?
66.Ram just finished his training course. Which portal can he use to look for jobs as a fresher?
67.A company is asking for money for applying for a job from Ruhi. She realized that it must be
job.
68.What is the full form of NAPS?

69.NAPS is a scheme by the Government of India to provide apprenticeship training through the
.
70.NAPS provides apprenticeship training opportunities for a student who has completed
years.
TECHNICAL TRAINING FOUNDATION -NTTF
RT A
YABILITY SKILLS SUBJECT CODE :
ChoiceA ChoiceB
Employees’ State Insurance Act,
1948 Employees’ Provident Funds Act
to safeguard the interest of the to check the exploitation of workers
workers by the factory
Employees’ State Insurance Act,
Factory Act 1948
60 hours 50 hours
100 250
12 15
18th 21st
1948 1931
1948 1961
International Labour Organization Indian Labour Organization
1-Apr-63 1-Mar-63
Section 12 of The Apprenticeship Section 9 of The Apprenticeship

Act 1961 Act 1961
1 0
Factories Act Plantation Labour Act
warehouse employees members in armed force
sickness benefit unemployment allowance
employees’ state insurance act employees’ compensation act
12.00% 8.33%
Dearness allowance Medical allowance

Section 12 of the Payment of wages Section 9 of the Payment of wages
act 1936 act 1936
1-Apr-66 1-Mar-67
Apprentice Act Employee insurance Act

01 April 1966 15-Mar-48
Composition of committees, etc. Advisory Board.
8.50% 9.00%
Transfer from one department to At the time of termination of

another service
15 20
1924 1948
Commutation of half-monthly
Notice and claim payments
Contracting Method of calculating wages

Effect of failure to register
Appearance of parties agreement
Student Customer
Customer service Auto Service
Talk to cusomers Take feedback from customers
Increase the cost Give better customer service
Good customer relationship in

Chennai is very hot
Bangalore shop
Happy customer Beautiful customer

Bargaining customer Vendor
Keep coming back to the same shop Hate the shop
Tell the customer to go away Give the dress for 300 rupees
Say sorry to the customer Quickly give another packet of milk
To celebrate with customers Get angry with the customer
Care for what customers want Care in hospital
Apologize Probing
Open questions Probing questions
Sharing good words about the shop Watching the shop
Studying Selling
Customer Cross selling
Features, Advantages, Benefits Features, Advices, Benefits
FAB TAB
Benefits Service
Customer Support Customer feedback
Sales person Child
Opening techniques Sales techniques
Sell more hotels Take customer feedback
Now or never closes Close down
Customer Survey Selling
Communication Relationship
Price Good Quality
Which types of soaps do you buy? Do you like to eat chats?

Loan from Banks Buying products from others
Teamwork Conflict
Negative Emotions Positive Emotions
Ability to work Get more salary
Poor Communication Typing error
Remove Find different
Appreciation Congragulations
Helpful criticism Fair Criticism
Happy and Joyful Calm and listen
Listen Understand
Calm down and Try to
ambiguity over responsibility and

competition over scarce resources, time
authority:
an understanding resolve points of difference
in business non-profit organizations

Different personalities or perspectives, Feeling of competition with one
Unresolved problems from their past another,
Avoiding, Competing Accommodating
hurt feelings disappointment
Manage stress quickly Control your emotions and behavior
Expansion of resourses Compromise
Wnen an issue is trivial To build social credits for later issues
Role clarity Role conflict
2 3
Rational decision making Psychological
Job Career
Personal life Professional life
Career demand Job satisfaction
Education Career plan
Tours Issues
Abilities Interests
Abilities Job
Disadvantages Strengths
Cooking Dancing
Interests Abilities
Career Foot
Interests Abilities
Career pathway Ability
Cooking and painting Goals and Objectives
Demands Trends
Adobe Scan Market Scan
Playing cricket Magazines
Internet Industry visits
Discuss with Professionals Discuss with parents
Phones Computer
Century Desire
Long term goal Steps
"Specific, Measurable, Achievable, Specific, Measurable, Archive,

Relevant, and Time-Bound. " Relevant, and Time-Bound.
Smart Star
Short-term Life-time
Open and honest communication Opportunity to grow in the company
Job satisfaction Fear
Use of less electricity Create less pollution
Skills Good relationships
Spend Waste
Grooming Brooming
Working Healthy
Formally Dirty
We look beautiful We feel angry
Soak Color
Stress Food
Short term Long term
Bad Good
Good Small
Working a lot Not working at home
Certificate Resume
Personal information Career objective
Time Management Communication Skill
Salary expectations Name
Interview Practice
Clear communication Painting
Not making eye contact Speaking too fast
Follow up with the employer on phone Give up his hope

call or email
Good soft skills Cooking skills
Use mobiles Speaking
Teacher and student Employee and Employer
Security Guard Stranger
Talk badly about her previous company Communciate clearly
Fun Practice
Marks Tables
Learning how to speak Learning how to dress
A stranger Her senior
Feedback Wishes
Platform-based jobs Mobile interview
Urban Company Dunzo
Company to customer Worker to worker
Household work Software work

Flipcart (product selling app) Urban Company (home cleaning &
repair services)
Page layout Job portals
Zomato Myntra
Freshersworld Urban company
Good Real
National Appraisal Promotion Scheme National Apprenticeship Promotion

Scheme
Employers Teachers
18 21
ChoiceC ChoiceD Key
Employees’ Compensation Act Maternity Benefit Act A
Both A & B None of these C

Workmens compensation Act -
1923 All the above D
48 hours 40 hours
C
500 1000
B
10 20
A
15th 14th
c
1926 1923
D
1928 1950
B
Indian Labour Occupation International Labour Occupation
A
1-Jan-63 23-Apr-63
C
Section 14 of The Section 20 of The Apprenticeship Act 1961
Apprenticeship Act 1961
B
later will be considered None of these
A
Employee’s Compensation Act Employee’s State Insurance Act D
residential hotel employees printing establishment employees B
children’s’ allowance disablement benefit C
maternity benefit act payment of bonus act A
4.75% 1.75% D
City compensation allowance Any bonus amount D

Section 20 of the Payment of wages act 1936
Section 14 of the Payment of
wages act 1936 B
1-May-60 23-Apr-36
D
WAGE ACT 1936 Minimum wages bill C

1-May-60 1-Apr-49
B
Single application in respect of Wages of a worker who works for less than a
a number of employees. normal working day D
12.00% 12.50%
C
Retirement on account of total Migration to other countries for permanent
disablement settlement A
35 50 B
1968 1973 A
Compensation to be paid when
due and penalty for default Contracting out Any contract or agreement C
Compensation to be first charge on assets
Distribution of compensation transferred by employer A
Recovery Returns as to compensation D

Seller Servicer B
Management Service None A
Help customers All of the above D
Stop the business Change the business B
There are more babies in

No reasons A
Bangalore
Unhappy customer Old customer C

New customers Researching customers C
New customers Ask for more discount A
Talk to the customer and sell

Do nothing C
the dress for 400 rupees
Make sure the customer is
Get angry with the customer D
happy
To ask customers what they

To give discount C
need
Don't care for market Care for keys A
Explaining Understanding B
Closed questions All of them D
Hating Karthik Buying vegetables in other shop A
Practicing None B
Lying Buying C
Five, Advertisements, Boards Festival, Adventure, Behalf A
Python Coral draw A
FAB statement None C
Customer Customer ID B
Manager Clerk A
Closing Techniques Discount C
Advertisement Promotion B
Question closes Lock down A
Talking to our family Customer service A
Behavior Friendship B
Feel of the product or service All of the above D
How much do you pay for

Do you use soap? B
soap?
Search how to advertise the Reserach on products & services that customers
D
product are currently using
Happiness None B
Happy emotions Fight A
Clean the office Common C
Stress Poor listening A
Beat each other Give police complaint B
Criticism Reward C
Unfair criticism None C
Shout and cry Fight and cry B
Thank her manager All the above D
Try to All of the above D
differences in perceptions, work

All of the above D
styles, attitudes
to gain All of the above D
government Offices All of the above D

Uncertainty about roles or
All of the above D
responsibilities
Collaborating,Compromising All of the above D
discomfort All of the above D

Pay attention to the feelings being
All of the above D
expressed
Bringing in outsiders Authoritative command C
To gain consensusand
in emergencies C
commitment
Role perception confusion B
5 4 A
both A and B None C
Work None
B
Tuition Dislikes
A
Work-life Salary
C
Resume All of them

D
Jobs Field
C
Passion None
A
Interests Work
C
Weakness Workplace
B
Painting Singing
B
Decision Mood
B
Unsatisfying Work
A
Cities Market demands

D
Work Interest
A
Strengths and weakness Singing and dancing

B
Ability All of them

D
Career pathways Job search

B
Career guidance agencies News papers

A
Alumni All of them

D
Discuss with classmates Discuss with strangers

A
TV Radio
B
Goal None
C
Milestone Desire
C
Specific, Measurable, Achievable, Specific, Memorable, Achievable, Relevant, and

Relevant, and Trim Time-Bound. A
Great Real
A
Long-term Unrealistic
A
Good work-life balance No trust between co- workers

D
Confusion Negative energy

A
Less use of plastic All of them

D
Anger Power
B
Conserve (Save) Practice

C
Caring Uniform
A
Ugly Dirty
B
Ugly Brightly
A
We can get sick easily We feel stress

C
Pick Iron
D
Job Action
A
Mid term Good stress

C
Short term Long term

B
Bad Never
C
Maintaing good work-life balance Helping society

C
Ticket Invitation
B
Education All of them
D
Carpenter Skill Goal Setting

C
Qualification Date of birth

A
Exam Reading
A
Active listening Confidence

B
Being on time Getting irritated

C
Never call Meet his friends

A
Singing skills Painting skills

A
Listening Answering questions

A
Brother and Sister Friends

B
CEO HR Manager
D
Take her resume Be on time for the interview

A
Truth Tuition
B
Feedback Time
C
Using proper body language All of them

D
Her younger sister Shop keeper

B
Compliments Greetings
A
Railway platform None

A
Swiggy Government office

D
Worker to customer Customer to company

C
Hardware company Food delivery

A
Swiggy (food delivery) Myntra (fashion)
C
Application Play store

B
Amazon Naukri
D
Swiggy Myntra
A
Fake Great
C
National Appreciation Pro Scheme National Apparent provident Scheme

B
Trainers Professors
A
14 10
C
Difficulty Subject Subject Code Course QuestionType
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
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EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
EASY SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EMPLOYABILITY
MEDIUM SEMESTER VI
SKILLS
EASY EMPLOYABILITY SKILLS SEMESTER VI

EASY EMPLOYABILITY SKILLS



1

Part A For Vi Semester Employability Skills-1

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Part A For Vi Semester Employability Skills-1

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Chapter Chapter Name Sub Topic

1 Labour Welfare Legislation 1.2

1 Labour Welfare Legislation 1.2

1 Labour Welfare Legislation 1.2

1 Labour Welfare Legislation 1.2

1 Labour Welfare Legislation 1.3

1 Labour Welfare Legislation 1.3

1 Labour Welfare Legislation 1.3

1 Labour Welfare Legislation 1.6

1 Labour Welfare Legislation 1.8

1 Labour Welfare Legislation 1.8

2 Customer Interaction/Service 2.1

2 Customer Interaction/Service 2.1

2 Customer Interaction/Service 2.1

2 Customer Interaction/Service 2.2

2 Customer Interaction/Service 2.2

2 Customer Interaction/Service 2.3

2 Customer Interaction/Service 2.3

2 Customer Interaction/Service 2.3

2 Customer Interaction/Service 2.3

2 Customer Interaction/Service 2.3

2 Customer Interaction/Service 2.4

2 Customer Interaction/Service 2.4

2 Customer Interaction/Service 2.4

2 Customer Interaction/Service 2.4

2 Customer Interaction/Service 2.5

2 Customer Interaction/Service 2.5

2 Customer Interaction/Service 2.5

2 Customer Interaction/Service 2.5

2 Customer Interaction/Service 2.6

2 Customer Interaction/Service 2.6

2 Customer Interaction/Service 2.6

2 Customer Interaction/Service 2.6

3 Conflict resolution and Negotiation 3.1

3 Conflict resolution and Negotiation 3.1

3 Conflict resolution and Negotiation 3.1

3 Conflict resolution and Negotiation 3.1

3 Conflict resolution and Negotiation 3.1

3 Conflict resolution and Negotiation 3.1

3 Conflict resolution and Negotiation 3.2

3 Conflict resolution and Negotiation 3.2

3 Conflict resolution and Negotiation 3.2

3 Conflict resolution and Negotiation 3.2

3 Conflict resolution and Negotiation 3.3

3 Conflict resolution and Negotiation 3.3

3 Conflict resolution and Negotiation 3.3

3 Conflict resolution and Negotiation 3.3

3 Conflict resolution and Negotiation 3.4

3 Conflict resolution and Negotiation 3.4

3 Conflict resolution and Negotiation 3.4

3 Conflict resolution and Negotiation 3.4

3 Conflict resolution and Negotiation 3.4

3 Conflict resolution and Negotiation 3.4

3 Conflict resolution and Negotiation 3.5

4 Job readiness and Career building 4.1

4 Job readiness and Career building 4.1

4 Job readiness and Career building 4.1

4 Job readiness and Career building 4.1

4 Job readiness and Career building 4.1

4 Job readiness and Career building 4.2

4 Job readiness and Career building 4.2

4 Job readiness and Career building 4.2

4 Job readiness and Career building 4.2