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Rupa Rathee1
Pallavi Rajain1
Abstract
It is difficult to define the term “workplace spirituality” precisely as it means different things to different
people. The confusion arises due to the use of the word spirituality and religion synonymously. But
workplace spirituality is not the same as religion. Spirituality at workplace is as simple as having a
sense of connection between own self and the workplace. In a fast-moving world, employees often
face anxiety, fear, and depression. Working in an environment that supports the employees’ right
to openly express their beliefs helps them to have better working relationships with colleagues, feel
safer, and be more engaged in their work. Therefore, more and more organizations are inculcating
spirituality in their environment, as the impact of a good environment is not only felt by the employees
but can be measured through economic outputs, using measures such as quality, productivity, and
profitability. In the current research, previous literature has been reviewed to study the rising interest
in workplace spirituality as well as to understand its importance for the employees in an organization.
It was found that workplace spirituality has a significant impact of work attitudes like organizational
performance, job involvement, job commitment, and job satisfaction as a whole. Some of the models
given by various authors over time were also studied. These models established relationship between
the three aspects of workplace spirituality (inner self, meaningful work, and sense of community) and
different work attitudes. The models are quite similar in most of the studies leading to positive results
related to influence of workplace spirituality. Few models even suggest the role of spiritual leadership
as well in influencing workplace spirituality. Overall, these models suggest that there is significant and
positive impact on employees due to workplace spirituality as seen from both empirical and theoretical
evidence. Finally, the managerial implications and some suggestions for future research in this area have
been provided.
Keywords
Workplace, spirituality, work attitudes
1
Department of Management Studies, Deenbandhu Chhotu Ram University of Science and Technology, Murthal, Sonepat,
Haryana, India.
Corresponding author:
Pallavi Rajain, Research Scholar, Department of Management Studies, Deenbandhu Chhotu Ram University of Science and
Technology, Murthal, Sonepat, Haryana 131039, India.
E-mail: pallavirajain@gmail.com
28 Jindal Journal of Business Research 9(1)
Introduction
Cavanagh (1999) defined the concept as “the desire to find ultimate purpose in life, and to live
accordingly.”
Ashmos and Duchon (2000) defined spirituality at work as “recognition of an inner life that nourishes
and is nourished by meaningful work that takes place in the context of community.”
Workplace spirituality has been defined as “a framework of organizational values evidenced in the
culture that promote employees’ experience of transcendence through the work process, facilitating their
sense of being connected to others in a way that provides feelings of completeness and joy” (Giacalone
& Jurkiewicz, 2003).
Pawar (2008) defined workplace spirituality as “employee experiences of self-transcendence,
meaning, and community in the workplace and it also acknowledges that these experiences could come
from various mechanisms including organizational ones.”
Conceptualization
The importance of spirituality can be judged from the phenomenal attention garnered by it in the work-
place literature since the 1990s. As stated by Cash and Gray (2000), the ubiquitous appeal in workplace
spirituality was precipitated by an unpredictable work environment characterized by new technologies,
reengineering, and downsizing. Spiritual solutions are sought by demoralized employees who seek to the
consequent stress and tensions (Mitroff & Denton, 1999). There are several ways in which workplace
spirituality can manifest itself, in particular at two different levels: the organizational and the personal.
At the primary level, the organization in order to boost productivity emphasizes on spirituality. It is
understood by most workplaces that employees bring cultural backgrounds and religions to the job along
with personal moral core values which are linked to them. They try to connect work ethics and faith. At
the second level, the employees associated are spiritual ones who even before accepting employment
may have had interest in the reasonableness of their workplace for their spiritual life (Garcia-Zamor,
2003).
Review of Literature
work. From the results, it was found that the staff members were not only encouraged to bring their soul
to work, but they had the freedom to implement it too. Previously, an empirical study was conducted by
Mitroff and Denton (1999) who studied the appropriateness of integrating spirituality into the manage-
ment of an organization. Generally, the participants distinguished intensely between religion and spiritu-
ality; while they saw spirituality as a highly relevant subject for discussion, they looked at religion as a
highly ill-suited form of expression or topic in the workplace. Similarly, Moore and Casper (2006)
developed spirituality measures from extant valid measures in the organizational behavior literature.
However, Sheep (2006) articulated two ethical dilemmas in relation to workplace spirituality: the instru-
mentality dilemma and the “quiet desperation” dilemma. In addition, the author proposed two theoretical
contexts that foster “both-and” rather than “either-or” thinking, as a result alleviating the relationships
between conflictual aspects and climate combinations of the ethical dilemmas. Later on, Long and
Driscoll (2015) highlighted the historicity of the workplace spirituality texts and induced a model to
understand how this discourse of workplace spirituality came into being. The authors performed inter-
textual analysis, from which the authors produced a textscape of the workplace spirituality discourse to
depict these layers of discursive interconnections. Illes and Zsolnai (2015) argued that there is a strong
imbalance in business education between providing opportunities and abstract, rational concepts for
personal growth. In order to prepare students for the complexities and challenges of the workplace, it
seems desirable to introduce spirituality in business education. Self-discovery and spending time getting
to know their “true self” are a crucial part of the development of future business professionals. The vari-
ous research works related to need to integrate spirituality into workplace are as presented in Table 1.
tried to understand how work organizations can be made more productive by including spirituality.
Although they did not address performance issues, they attempted to identify the spirituality construct at
work by discerning the aspects of that construct. Aravamudhan and Krishnaveni (2015) looked into the
reasons for the link between spirituality with respect to organizational and individual outcomes,
approaches to implementing workplace spirituality, spirituality dealt in the domain of wisdom traditions,
and the surge of inquisitiveness in spirituality at work. Marques (2007) formulated definitions by
agglomerating the common attributes of workplace spirituality from findings of various studies.
Subsequently, a point is made that thinking outside the box is required and supported by spirituality in
the workplace. Gotsis and Kortezi (2008) attempted to provide a critical literature review on spirituality
at workplace by negotiating their weaknesses and strengths and by exploring the hidden rationale of the
primary trends regarding spirit at work. Brooke and Parker (2009) addressed the topic of studying
workplace spirituality. In particular, the authors sought to show the way in which “spirituality” directly
affected decisions corresponding to the choice of methodology and to research design itself along with
its conception and construction. Case and Gosling (2010) offered a theoretical contribution on workplace
spirituality. First, the “spirituality” of workers is subject to the disciplinary practices and organized belief
manipulation. Second, workers use organizational life, work, and employment itself as instruments in
their spiritual lives. Ultimately, it may be more convenient to consider “work organizations” and
“spirituality” as entirely different in type. Marques, Dhiman, and Biberman (2014) reviewed the
administration of two unteachable yet highly practical strategies that are actually used in higher education:
storytelling and meditation. Rahman et al. (2015) conducted a study on non-teaching staff from Malaysian
higher learning institution, wherein they aimed to add value to the current research on knowledge
sharing, investigated the antecedents of knowledge-sharing behavior by embedding workplace spirituality
and trust variable. Long and Mills (2010) contributed to existing critiques of organizational culture and
workplace spirituality. They revealed how some texts, particularly, Mitroff and Denton’s, advocated
workplace spirituality as indispensable for the prosperity of organizations and the individuals who work
in them. Concurrently, due to the cueing effects of language that is voiced in specific contexts, a form of
pastoral power may be implied in such texts, for the purpose of reaffirming a positive self-image. The
elements of workplace spirituality are mentioned in Table 2.
with their anti-spiritual or non-spiritual workplace increases. Second, management models and theories
that ignore the spiritual dimension remain incorrect or incomplete. Similar results were found in the
healthcare sector as well, where Albuquerque et al. (2014) studied how objective and perceived
organizational performance in two primary healthcare settings: family health units (FHUs) and health
centers (HCs), which differed in terms of work organization, effected the three dimensions of workplace
spirituality. The results showed that higher objective and perceived organizational performance indicators
along with higher levels of workplace spirituality were indeed found in FHUs. Kolodinsky, Giacalone,
and Jurkiewicz (2008) researched workplace spirituality outcomes which were previously unexplored.
The outcomes demonstrated that perceptions of organizational-level spirituality mattered most to
attachment and attitude-related outcomes. Rego et al. (2007) showed how the perceptions of people
regarding five aspects of workplace spirituality (opportunities for inner life, enjoyment at work, sense of
contribution to society, alignment with organizational values, and team’s sense of community) predict
commitment, along with self-reported individual performance. Similarly, Rego and Cunha (2008)
researched the influence of five dimensions of workplace spirituality on continuance, normative, and
affective commitment. The outcomes suggested that people feel more affectively connected to their
place of work when they experience workplace spirituality, they experience a sense of obligation/loyalty
toward the organization, and feel less instrumentally committed. Pawar (2009) examined the direct
effects of three workplace spirituality aspects and individual spirituality on three work attitudes—
organizational commitment, job involvement, and job satisfaction. The results of this study indicated that
32 Jindal Journal of Business Research 9(1)
workplace spirituality is positively affiliated with work attitudes of employees to a considerable extent.
Usman and Danish (2010) studied the impact on job satisfaction and the spiritual consciousness of Pakistani
banking managers. The outcomes were found quite significant, which ensured the fact that work spirituality
greatly influenced job satisfaction. Daniel (2010) proposed a theoretical model focused at comprehending
the influence that workplace spirituality has on team effectiveness. The researchers propounded that
workplace spirituality has an important effect on team effectiveness, as it is an element of the organizational
culture. Belwalkar and Vohra (2016) proposed the relationships between organizational citizenship
behaviors, job satisfaction, and workplace spirituality. Fanggida, Rolland, Suryana, and Efendi. (2016)
studied the influence of workplace spirituality on organizational commitment and job satisfaction.
Workplace spirituality plays a role in self-control to obtain job satisfaction as the purpose of balancing one’s
ability to acquire goals in all conditions. Piryaei and Zare (2013) investigated the relationship between
organizational commitment, job satisfaction, and workplace spirituality aspects in consideration with the
moderating role of individual spirituality. Results indicated that workplace spirituality aspects were
positively associated with organizational commitment and job satisfaction with individual spirituality of
employees moderating a number of these associations. Daniel (2015) studied the relationship between three
dimensions of workplace spirituality and work stress. It was found that there is no relationship between
work stress and a sense of community. In other words, the employees in the workplace had no community
at all among them. Pirkola, Rantakokko, and Suhonen (2016) described spirituality at workplace as a
phenomenon and concept in healthcare and explored the view points from which it has been studied in
nursing. Houghton (2016) provided a retrospective extension and update of the Krishnakumar and Neck
(2002) “what, why, and how” framework and “spiritual freedom” model. Precisely, the article reviewed the
expansion and development of the literature on workplace spirituality over the past decade and a half.
Giacalone and Jurkiewicz (2010) suggested that scientific research of spirituality at workplace may bring
forth a new development in the organizational sciences, one hopefully uncontrolled by religious and legal
phobias. The integrative stance asserts that the value of researching workplace spirituality is not to invoke
a particular faith, but scientific assessment of whether such spirituality impacts the functioning of
organizations. The effects of workplace spirituality are summarized in Table 3.
Workplace
Dimensions Authors Suggested Effect
Performance Jurkiewicz and Giacalone Organizational performance is positively affected by workplace
(2004) spirituality.
Komala and A significant relationship exists between organizational
Anantharaman (2004) performance and organizational spirituality.
Rego et al. (2007) Workplace spirituality leads to higher individual performance.
Daniel (2010) Team performance is positively associated with workplace
spirituality.
Albuquerque et al. (2014) Organizational performance has been proved to be positively
affected by workplace spirituality.
Pirkola et al. (2016) Workplace spirituality influences organizational performance.
Commitment Rego et al. (2007) Affective and normative commitment is positively associated
with the perceptions of organizational spirituality.
Pawar (2009) Organizational commitment has a significant positive association
with workplace spirituality.
(Table 3 continued)
Rathee and Rajain 33
(Table 3 continued)
Workplace
Dimensions Authors Suggested Effect
Piryaei and Zare (2013) Spirituality at workplace is positively related to organizational
commitment.
Fanggida et al. (2016) Workplace spirituality has a significant and positive relationship
with organizational commitment.
Satisfaction Kolodinsky et al. (2008) In comparison to those who indicated low organizational
spirituality, satisfaction was highest for those indicating high
organizational spirituality.
Pawar (2009) Workplace spirituality leads to satisfaction.
Daniel (2010) Workplace spirituality is positively related with team satisfaction.
Usman and Danish (2010) Significant impact of spirituality on job satisfaction.
Piryaei and Zare (2013) Job satisfaction is positively related to workplace spirituality.
Belwalkar and Vohra Satisfaction has a mediating role between workplace spirituality
(2016) and organizational behavior.
Fanggida et al. (2016) Workplace spirituality has significant and positive relationship
with job satisfaction.
between commitments and work outcomes as shown in Figure 4. Indeed, workplace spirituality may
emerge through shared norms—and potentially values—that support spirituality.
Houghton et al. (2016) gave an elaborated version of the spiritual freedom model. Based on the litera-
ture review, the authors added a few extra outcomes of workplace spirituality. They proposed that for the
encouragement of spiritual diversity in the workplace, leadership was a critical dimension as highlighted
in Figure 5. The authors proposed that six types of leadership, namely shared leadership, empowering
leadership, ethical leadership, authentic leadership, servant leadership, and spiritual leadership, might
hold special potential for facilitation of spirituality at workplace. They described some possible ways for
each of the leadership approaches to smoothen workplace spirituality and spiritual diversity.
Managerial Implications
For the creation of a superior environment for their employees, the aspect of spirituality is being
increasingly incorporated within the organization by many companies. Employees who are of the view
that their work is a means to advance spiritually have a possibility of applying greater effort in comparison
to those who see it merely as a means to a pay check. As suggested by a vast and growing body of data,
the costs related with shifting to a spirituality-based work culture are more than offset by measurable gains
in productivity (e.g., Campbell & Sengenberger, 1994; Wilkinson, 1994). The utility of spirituality could
also be exhibited in terms of measurable benefits to the organization’s efficiency and effectiveness along
with positive ethical impact. Leaders who are successful in development and maintenance of organizational
environments that are distinguished by spiritual values, such as a servant-orientation, embracing diverse
viewpoints and values, and openness are more likely to enjoy more favorable attitudes from workers. It
would be wise for entrepreneurs looking at establishing a new venture to consider the type of organizational
climate they seek to foster. It must be acknowledged that while there clearly are remarkable potential
positive outcomes of workplace spirituality, corporations have attempted to exploit or use the concept of
spirituality at work as a tool to simply increase productivity which is a matter of concern. To accrue the
benefits of spirituality, the company and the employees are needed to implement effective organizational
change approaches to inculcate spirituality at work philosophies. Following are some recommendations
38 Jindal Journal of Business Research 9(1)
for successful organizational change approaches. First, organizational change approaches must be
implemented not because they may lead to higher profits, but they must be steered by a clear philosophy
that workplace spirituality is a representation of truth and is the correct thing to do. Workplace spirituality
must be perfected in a genuine way before it has an impact on longer-term effectiveness of organizations
or a positive impact on the employees. Second, strong employee participation is essential so that
organizational development and change programs associated with spirituality at work have inputs heard
from all levels of the firm. Since the concept is too abstract, it is an important dimension of this spirituality
at work development process to create forums for greater explanation and open discussion of what
spirituality at work means. To ensure that the rights and values of all employees are respected, there is a
need to develop strong company values. Such a discussion although exciting will lead to stretching the
boundaries of what levels of freedom of expression are allowed in firms.
Researchers must show how spiritual variables impact work-related processes. Similar questions
have been addressed in spirituality research, but a clear empirical substantiation has been lacking. There
will be requirement of training programs on listening skills and interpersonal communication which will
help to promote this process (Milliman et al., 2003). As technology advances and globalization is
strengthened, many workers may feel an increase in need to grow professionally by finding fulfilling,
sustaining, and meaningful work. An individuals’ definition of self is defined by his/her work. Job
satisfaction will be enhanced by strengthening factors associated with fulfilling and meaningful work.
Personal growth demands development through reflexive learning and self-direction, which amplifies
spiritual development (Piryaei & Zare, 2013). There will be more effectiveness in organizational
accomplishment when the involvement of spirituality in the organizational culture is more, which leads
to a sense of fulfillment in the employees.
Future Research
First, further research should continue to initiate the relationship between organizational performance
and workplace spirituality while also probing possible moderators and mediators of this relationship.
Next, research in future should strive to pinpoint reasons for the evident disconnection between workplace
outcomes and individual-level spirituality. Finally, future research should work toward the establishment
of basic relationships between workplace spirituality and workplace outcomes through empirical
analysis.
Funding
The authors received no financial support for the research, authorship, and/or publication of this article.
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