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INTRODUCTION TO ENTREPRENEURSHIP
Distribution of goods
Entrepreneurs are self-employed because they produce and add value to the
quality of life in society. They do this by answering the following questions:
a) What is needed? The entrepreneur finds out what is needed and what it
will take to produce it or source it in terms of efforts and resources and
takes a decision to either produce or source them if it promises to give him
good profit.
b) For whom is it to be produced? The entrepreneur has to find out who
has money to buy the goods or service at a price that will give him profit.
c) How will it be produced or sourced? The entrepreneur may decide to
set up a business to produce the needed item, that is if he can assemble the
human and material resources needed to do it and make profit.
Alternatively, the entrepreneur may choose to find people who are already
producing the needed item and assemble their products to meet the needs.
Any problem you see is a gap or an opportunity. A gap is a need without a product
or service to satisfy it.
Opportunity Indicators
Innovation
For instance, a few years ago in Nigeria if thirsty, you had three options
a) Drink water from a local source and take your chances with typhoid etc!
b) Drink a bottle of soft which does not really quench thirst and take your
chances with diabetics!
c) Go without
In 1981, Spring Water Nigerian Ltd bottled water for the first time in Nigeria and
sold it as SWAN Water. Ragolis Nig, Ltd and Cocoa Cola copied SWAN. Today
we have a long list of water bottling companies in Nigeria.
Bottled water is expensive and all of us cannot pay for bottled water so
another entrepreneur took the task further and put water in a sachet to create ‘pure
water’ or ‘packed water’. NAFDAC added value by increasing consumers’
confidence through education, registration and regulation of the water industry.
What is the full meaning of NAFDAC?
Types of Innovation
Hey! Google Nigerian entrepreneurs to see what young people like you are doing.
Let us look at these four basic business functions like a tree – let us call it
Business Functions Tree.
CHAPTER THREE
PRODUCTION MANAGEMENT
3.1(a) Factory is the place where production takes place, so we start discussion
with
Factory Site.
Having selected a suitable site, the next problem is to make good use of the land
and to choose the right type and size of building. Four major considerations in
factory building are:-
(i) Function- Is the building suitable for the intended purpose? Bakeries,
gas work, refineries. Is it accessible to customers and suppliers? What
about internal traffic; movement of materials is of particular importance
in manufacturing. What about layout? The flow of materials, workers
is directly related to layout.
(ii) Construction- Your primary concern here should be the safety.
Condition of the roof, floor supporting columns, foundation should
receive special attention.
(iii) Appearance- The external appearance of your factory building serves
as an advertisement medium. It gives your business an image, which
may be positive or negative.
(iv) Lighting- The lighting should be functional and decorative. Use natural
light were possible. Artificial light must be not only of sufficient
intensity, but it must be uniform and properly diffused.
There are three types of production processes- Job, Batch and Flow.
(a) Maintenance of machines means the giving of attention to all those things
which help machines to run smoothly, preventing its wearing out, and preventing
its breaking down. This may consist of a periodic service to tighten nuts, check
some moving parts, check springs, and safety guards. In some factories, workers
are encouraged to carry out maintenance by themselves to reduce cost and time
wasting, and to give workers a greater interest in their work and equipment.
Importance of maintenance are:-
(b) Working Conditions is the condition, which surrounds the worker as he does
his job. These are conditions which affect his physical well-being and thus his
efficiency as a producer. Indeed, it is because the worker is a human being first
and then a producer that his working efficiency is too much affected by the
environment.
(i) Cleanliness- This first requirement for health of workers and one which
usually cost the least. It is necessary to health that all factory
accumulation of dirt should be removed daily from workrooms and
passages. Receptacles for waste and refuse should be constructed so that
they cannot leak and can be cleaned. Sweepings and waste should be
removed. Care must be taken to ride workrooms of rats and insects that
carry diseases.
(ii) Ventilation- General Ventilation is required for the health and
comfort of workers and is thus a factor in their efficiency. Ventilation
may be natural or artificial or a combination of the two. Clean fresh air
should be supplied to enclosed work places. All dusts, fumes, gas
vapour, mist generated in industrial processes should be removed at
their point of origin and not permitted to spread in the workroom.
(iii) Accident Prevention - Apart from the human suffering caused by
accidents, the total loss in production is much more than the loss of
earnings by the operative involved. The time lost by foremen and other
workers in giving assistance to accident victims is very large. In
addition, huge costs are incurred for spoilt materials and medical aid
and compensation.
MARKETING MANAGEMENT
The marketing mix consists of those elements which marketers use to influence
consumers towards a product. The elements are Products, Price, Place and
Promotion (otherwise known as 4Ps of Marketing).
A good marketing mix is one that presents the right product, in the right way, at
the right price, at the right place.
4.1 Product
Management must also manage the product, in relation to other product in the
company’s product mix. The product Mix is the complete list of all products
being offered by a named company. The product mix has width and depth. The
width is the number of product lines the company carries. For instance, a car
dealer may stock Mercedes, Vox Wagon, Peugeot, and Toyota Cars. The depth is
the different sizes, colours and models offered within each line. Among the
Toyota cars in stock we may find Camry, Corolla, Avensis, highlander etc.
Product line is a group of products intended essentially for similar uses and
possessing similar physical characteristics.
4.2 Price
Price is value expressed in terms of money. However, price has so many aspects
to it because value is a vague concept. For instance, if two identical products are
sold two different prices, does it not mean that they are two different values? The
riddle is, does price express value always?
In fixing price for his goods, or services, the businessman must first define his
pricing objectives. These objectives must be clearly stated to serve as a guide not
only in formulating pricing policies and other related policies but to serve as a
basis for assessing if the pricing was appropriate or inappropriate. For instance,
do you adopt a low price to sell more and make small profit per unit sold? Or do
you adopt a high price to make higher unit profit, sell less and position as a
prestige product.
This involves making product available at the right place at the right time to
satisfy demand. Closely related to distribution is transportation and storage.
Inventory management is also important since many businesses maintain large
quantity of goods to be sold at future dates. The business owners must balance
cost of being out of stock when a customer wants something against the cost of
having too much inventory.
Channels of Distribution
Since we are concerned with the transportation and storage of the goods after
production until they reach the final consumer, the following points need to be
considered,
The channel of distribution has been described as channel of conflicts and co-
operation between the channel members. This usually occurs because there are
some conflicts between the various members. E.g., the manufacturer wants to
shift storage costs to intermediaries do not want any of these extra costs.
There is also cooperation because all of them are in the same boat. As an
entrepreneur who will probably start on a small scale, you may consider the use
of those various channels and their attendant peculiarities. As a manufacturer, you
should manufacture for the big firms or sell to the smaller intermediaries or to the
large retailers. If you sell to large retailers, your products may not have good shelf
space. If you sell to the smaller businesses, your distribution costs may be higher,
revenue may be regular or irregular but you may enjoy larger shelf and display
space. If you want to do direct marketing then you will have to perform all the
usual intermediaries’ tasks. There is also a struggle for channel leadership. Who
is the most important in the channels? What role would you like to play in the
channel of distribution?
4.3 Promotion
This deals with informing buyers and potential buyers about a product. The
promotional aspects go along with distribution in that it markets what you have
to offer.
The most effective media should be selected that will reach the target group e.g.
(1) Small provision store should advert in local dailies and signs on windows
emphasizing ‘special’
(2) Appliance repair shop use telephone directory plus direct mail or handouts
in surrounding areas.
(3) Record store – Sport advert on radio cabinet market shop, business cards,
announcement, letter of reference to contractors.
Advertising
Personal selling
Sales Promotion
Publicity
It should be noted that all these are methods, which can be used in combination
with each other with the objective of shifting the demand upwards and to the
right.
PERSONNEL MANAGEMENT
Introduction
(i) Employment
(ii) Training and Development
(iii) Compensation
(iv) Discipline and Discharge
5.1 Employment
5.3 Compensation
Some businesses are notorious for paying low wages. The reason often given is
that that is all the enterprise can afford and remain solvent. In other cases, the
intention may be to maximize short-run profits. Every business should try to pay
a competitive wage, if they cannot pay “above market rate”, because “those who
pay peanuts receive the services of monkey”. In a state of unemployment, some
businesses treat their workers as being replaceable. They often ignore the hidden
costs of employing new workers only to lose them.
Discipline is action taken against an employee for violating rules. Many business
managers do not recognize that the best discipline is self-discipline. Make the
rules clear. Once employees understand what is expected of them, and what
punishment may follow, they will perform. Be fair in punishment. The
punishment should be corrective rather than punitive. To provide for effective
discipline, an enterprise must establish a well-publicized and clear disciplinary
procedure. The procedure must specify what individuals may or not do in a given
situation. E.g. “No eating on work stations”. Disciplinary procedures are warning,
suspension then discharge.
Warnings are intended to inform employees of rule violation. Suspension without
pay is a forewarning of the economic consequences of discharge. It provides a
final opportunity for an employee to comply with enterprise rules.
If various warnings and penalties fail, discharge may be the only alternative.
Some small business managers are often in a hurry to use the big stick of
discharge. Discharge is not the best option especially for slight offences. It should
also be realized that discharge or wrongful dismissal could become a subject of
legal action.
CHAPTER SIX
FINANCIAL MANAGEMENT
Sources of Finance
There are basically two sources of finance – namely Internal and External
Sources.
Other internal sources are investors called Business Angels who support young
entrepreneurs in new ventures. Business angels are usually wealthy and
sometimes retired people that partner with young entrepreneurs. One of such,
Paul Allen, invested in Micro- soft Incorp with Bill Gates. The rest is history.
External Finance is obtained from sources other than internal and is categorized
into conventional and concessionary sources.
All concessionary sources grant financial facilities at single digit rate of interest.
Uses of Finance
After the entrepreneur has sourced finance, how does he invest it? What
percentage goes for fixed assets and current assets? What type of compensation
package is best for the organization? What stock level is best for the organization?
What types of investment/ projects do you go into? What happens to profit when
made?
Banking
Under this sub-heading we discuss banks and banking. Although it is proper for
entrepreneurs to keep their money in banks, however, there are many things to
consider before an entrepreneur opens an account with a bank. One of them is
does the bank support entrepreneurs? What types of assistance can the bank
provide for you? What types of account are available to you in that bank –
savings, current, hybrid? What type of account should you open?
After opening the account what are your banking practices? How often do you
pay into or withdraw from your account? Where do you have surplus fund - In
your savings or current accounts?
Record Keeping
Accounting has been described as a road map by which the owners and managers
determine “where they have been, where they are, where they are going and how
to get there”. Knowledge of accounting is required for every business. Adequate
management of costing, pricing, inventory (stock), credit is impossible without
proper accounting records.
A proper accounting system will either provide the required information or assist
the businessman in answering these basic questions.
How well you can answer the questions above depends on your record keeping
practice. Record–keeping is a way of writing down all exchange of money in your
business including:
Accounting Records
Most businesses, no matter the size, will need the following accounting records:
Purchase journal is used to record all items purchased on credit for re-sale. The
source documents for making these entries are purchases invoices from suppliers.
Sales journal is used to record all items sold on credit. The source documents for
making these entries are sales invoices issued to customers.
Expenses journal is used to record business expenses, e.g. wages, electricity, etc.
The source documents for making these entries are payment receipt for the
expenses.
Cash Book is used to record all cash transactions - sales, purchases or expenses.
The cashbook is a ledger with credit and debit sides.
General Ledger is used to bring together the balance in the subsidiary ledgers. A
trial balance is then extracted to ascertain the equality of the debit and credit sides
of the General Ledger. If the two sides are equal, the preparation of the financial
statement follows.
If you have kept you accurate records, you can use your records to analyse your
sales, cost and profit between two or more months or two or more years.
(a) You can use your records to analyse your sales by comparing your
sales for two months to know if your sales is increasing or decreasing.
Why? Is the product losing market or is it a seasonal product.
Compare your sales to same month last year. Make plans to improve
your sales.
(b) You can use records to analyse your costs by comparing costs across
months or years. Find out which costs are rising or falling between
months or between years and why.
(c) Use your records to prepare Statement of Profit and Loss
Total sales – total material cost – total direct labour cost =gross profit.
Gross profit is the amount of money left after you subtract direct
material and direct labour cost. The gross profit must be enough to
cover all indirect costs and leave a profit.
Net profit shows the amount of money left after you subtract indirect
costs from gross profit. This is your real profit.
(d) Analyse your Statement of Profit and Loss across years to find out if:
Your gross profit is higher or lower and why
You can increase your gross profit by increasing your sales or
by lowering your direct labour cost or direct material cost.
If your net profit is higher or lower than previous years, you can
improve your net profit by lowering your indirect costs.